PPMP20008 Assignment 3: Lessons Learnt Framework and Reflection

This assignment, prepared by a student for the PPMP20008 course, focuses on the critical process of 'Lessons Learnt' in project management. It begins with an introduction to reflective practice and the purpose of lessons learned, supported by references, and provides an overview of the assignment's structure. The assignment then delves into a lessons learned framework, detailing its application, and the student's plan for gathering and documenting lessons learned, followed by what actually happened during the process. The core of the assignment is the identification and analysis of lessons learned through student-initiated and guided reflection, specifically addressing conflict resolution and improvement strategies. The student defines lessons learned, reflects on personal experiences within the course, and outlines improvement strategies, incorporating relevant references. The assignment highlights the importance of understanding and applying lessons learned to enhance project management skills, providing a practical approach to improving project outcomes and personal development.

PMMP 20008 – Initiating and Planning Projects Assignment 3
PPMP20008
2019 TERM 2 ASS_3
LESSONS LEARNT
Name: Insert full name
Student Number Insert student number
Campus: Insert campus or distance
Tutor: Insert tutor name
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template should be completed as per the project scenario provided.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
Important Instructions: Please read carefully
This written submission involves student-initiated reflection (lesson 1) and guided (tutor led)
reflection (lesson 2 and lesson 3). Student initiated reflection involves a process where students
choose what experiences to reflect upon concerning lessons learnt. In contrast, guided (or tutor
led) reflection involves a process where the tutor guides (or assists) the student concerning what
experiences to reflect upon, which then prompts students to identify lessons learnt.
1. INTRODUCTION (2 MARKS)Instructions: Provide a brief introduction covering the following points
1. Explain what reflective practice is (provide at least one supporting reference);
2. Briefly explain the aim or purpose of the lessons learnt (or learned) process in project
management (provide at least one supporting reference); and
3. Provide an overview of what this assignment contains.
Reflecting practice can be defined as the simplest form of thinking or reflecting that an
individual has learned. It is very much linked with learning from the experiences. In other
words is can be defined as the method of sharing an individual experience for improving their
work. It is very much helpful for different professionals who merely focus on learning about
lives (Dörner & Kay, 2015). The act is all about being reflecting the way by increasing
confidence and becoming much more proactive and professional. There is need of being
engaged in reflective practice so that they can become professional and proactive in nature.
Lesson learned can be defined as an ongoing effort in the life-cycle of the project. The mindset
is completely encouraged by the project manager (McKibben, 2017). Lesson learned is
prepared by making use of present projects. It merely focus on project management process
improvement and things that are learned from the project success.
The report highlights the lesson learnt framework which is for both that is actual and planned.
Each of the lesson learned is completely accompanied by making use of improvement
strategies which is described against SMART attributes.
2 LESSONS LEARNT: FRAMEWORK (6 MARKS)
2.1 Lessons learnt framework explained (1 mark)Instructions:
Briefly describe at least one lessons learnt (or learned)
framework that could be applied in
project management (provide at least one supporting reference for the framework identified).
Note: no marks will be allocated if the
framework described resembles the framework listed
below in paragraph 2.2.
Guidance Notes:
Satisfactory answers will comprise at least two paragraphs.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
When a lesson learned framework is planned properly then it is very much important to
address some few question like what, when, where and who are penetrating to the lesson
learned. A proper lesson learned need to focus analysing both strength and opportunity (Young
et al., 2016). It merely focus on favourable outcome which has occur and mistake that are
done. Strength are being used for analysing the successful approach which is being
encountered by project team.
2.2 Lessons learnt process: How I planned to gather, and document lessons learnt (2.5
marks)
Instruction:
Provide a short response where … appears in the table (below).
Guidance Notes: Marks will be awarded on the extent to which the table (below) is completed.
Instructions: complete the table below.
STEPS WHEN WHO HOW
Guidance Notes: I identified lessons
learnt… (state when).
I involved… (state
who) in the process
of identifying lessons
learnt.
I identified lessons
learnt by… (state
how).
(i) Identify I have learned that
lesson learned is the
most method for
analysing strength
and objectives
I have learned that an
individual needs to be
aware of knowledge
transfer that is not
learned solely.
It is very much
important for the
project knowledge
and experiences
where all the data is
preserved.
(ii) Document It merely focus on
some key objectives
for which has taken
place and mistake
that took place.
Most of the lesson
learned system focus
project data and
giving much attention
to lesson learned.
The lesson learned
merely focus on the
fact that how
effectively different
attributes are
captured.
(iii) Analyse Strength is needed for
analysing the
successful strategies
which is taken by
project manager
There are mainly two
distinct and
interconnecting level
that is organization to
project level and
learning to
organization level.
The mere focus is
analysing feedback
mechanism and
gaining stability for
it.
(iv) Store All the collected data
can be used for
storage. In addition,
the future project
releases an objective.
Lesson learned can be
continuous collection
of data during project
meetings
The data can be
collected by making
use of PDCA
framework cycle. It is
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PMMP 20008 – Initiating and Planning Projects Assignment 3
found to
(v) Retrieve It is mainly done so
that all the mistakes
can be prevented in
the upcoming days.
Data from each
project phase will
highlight the project
behaviour.
The PDCA is
completely performed
by making use of
lesson learned in
project and
organization.
2.3 Lessons learnt process: What actually happened? (2.5 marks)
Guidance Notes:
When I compare how I had planned to gather and document lessons learnt versus what actually
happened? Half a mark awarded for fully explaining
each of the 5 steps.
Instructions: complete the table below.
STEPS WHEN WHO HOW
Guidance Notes: I planned to identify
lessons learnt… (state
when).
I planned to
involve… (state who)
in the process of
identifying lessons
learnt.
I planned to identify
lessons learnt by…
(state how).
(i) Identify I have planned to
identify the lesson
learned after
completing my paper
on PPMP20008.
I have planned to
involve my
classmates
I planned to identify
lesson learned by
discussion it with
classmates.
(ii) Document I have planned to
prepare all the
necessary documents
after the course
competition.
In the document
creation step I will
involve a majority of
classmates.
It will be done by
taking feedback from
different students.
(iii) Analyse In this stage, an
analysis will be done
for the lesson learned.
I have planned to take
the help of my fellow
classmates
I have planned to
analyse each and
every stage by
making use of
suitable framework.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
(iv) Store In this stage, all the
collected data will be
stored in suitable
way.
In this stage, no will
be involved.
I have planned to
involve the most
suitable framework
for storing the
collected data
(v) Retrieve All the collected data
can be retrieved as
per the requirement.
Only I have the
authority to collect
the required data.
The stored data can
be retrieved by
making use of
suitable methodology.
3. LESSONS (16 MARKS)
3.1 Defining lessons learnt (or learned) (1 mark)
Instructions:
Provide a definition of lessons learnt (or learned)(Provide at least one supporting reference).
There is lack of proper understanding for the examination of the examination of present
framework. It can effect a non-agreement by using a concept like knowledge and knowledge
management (Dineva, Breitsohl & Garrod, 2017). There is need of knowledge which divides a
view with respect to tangible object which is distribute in time.
3.2 Lesson 1 :( Note: 5 marks awarded for section 3.2)
NOTE: This is about reflection and reflective practice – not about the topics you have learnt. To
receive full marks, you need to have demonstrated ‘deep’ reflection about the learning process.
Instructions: This lesson learnt involves student initiated reflection.
1. Situation – (Describe a situation that happened within PPMP20008);2. The situation made me feel… (Describe your feelings when the situation occurred - were you
frustrated, angry, confused, happy, relieved etc. What impact did this have for you or others?); and3. What I learnt from reflecting on the situation – (Make sure this is written as a lesson).
3.2.1 What I learnt from reflecting on the situation (2.5 marks)
Instructions: complete the table below.
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
At the time of completing the I have learned that I need to
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PMMP 20008 – Initiating and Planning Projects Assignment 3
assignment, I have some
conflict with team members.
The situation made be angry. collect some skills with respect
to manage skills.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.2.2 Improvement Strategy One (2.5 marks)
Guidance Notes:
(a). The specific improvement strategy is…
(b) I would know the strategy was working as I could measure…
(c) This strategy is achievable for me because…
(d) This strategy is relevant to lesson 1 as it will (address/minimise/leverage) …
(e) I will implement this strategy by (add date/time frame).
Note: At least two supporting references are required.
Instructions: complete the table below.
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to address
the lesson identified
above
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of strategy
to address the lesson
(e)
Timing
When the strategy
will be implemented
An improvement
strategy can be
considered to be
similar policy
that works within
the workplace. It
merely focus
improving certain
number of things.
It can be done by
using continuous
improvement.
The most suitable
method is all
about defining
the business
process. Only
thing that is
process maps
works by
providing the
foundation of
work getting
done. It is done
by providing
insights by which
it can be
improved
(Becker et al.,
2018).
The strategy is
all about defining
and deployment
of certain
business process.
An organization
will engage it
employees in
much valuable
way.
The strategy
focus on
distributing the
overall
responsibilities
and
accountability
that is close to
work.
The strategy will
be implemented
when issues are
encountered.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.3 Lesson 2: Dealing with conflict (5 marks awarded for 3.3)
Instructions: This lesson learnt involves guided (tutor led ) reflection.
Refer to the situation immediately below and reflect on it. Explain how this situation made you feel
and what you learnt from reflecting on the situation.
Project managers often deal with situations involving conflict, including with difficult stakeholders
and problematic staff. As a student completing PPMP20008, reflect on when you experienced some
kind of conflict.
1. Situation – (Describe a situation when undertaking PPMP20008 that involved some kind of
conflict);2. The situation made me feel… (Describe your feelings when the situation occurred - were you
frustrated, angry, confused, happy, relieved etc. What impact did this have for you or others?); and3. What I learnt from reflecting on the situation – (Make sure this is written as a lesson).
3.3.1 What I learnt from reflecting on the situation (2.5 marks)Instructions: complete the table below.
1. Situation (involving
conflict)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
During the PPMP20008, I
had conflict will some of
classmates.
The situation resulted in
controversy with my
classmates.
I need to learn on some points
like agreement on mutual
understanding, defining the
problem, listening and asking
question.
3.3.2 Improvement Strategy Two: Dealing with conflict (2.5 marks)
Instructions: This lesson learnt involves guided (tutor led) reflection.
Guidance Notes
(a) The specific improvement strategy is…
(b) I would know the strategy was working as I could measure…
(c) This strategy is achievable for me because…
(d) This strategy is relevant to lesson 2 as it will (address/minimise/leverage) …
(e) I will implement this strategy by (add date/time frame).
Note: At least two supporting references are required.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
Instructions: complete the table below.
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to address
the lesson involving
resolving conflict)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of strategy
to address the lesson
(e)
Timing
When the strategy
will be implemented
Conflict at the
time of working
under same
project is
common.
Considering
conflict as natural
thing of human
beings (Chen et
al., 2018).
In ubiquity for
conflict in mind,
there is need for
avoiding or
ignoring any kind
of conflict.
The strategy is
easily achievable
as it helps in
overcoming the
conflict in
between the
students.
It is advised to
deal with the
conflict as soon
as it comes into
picture.
The strategy
needs to be
implemented
when there is any
kind of conflict
(Missotten et al.,
2017).
3.4 Lesson 3: Dealing with multiple tasks (5 marks awarded for 3.4)
Instructions: This lesson learnt involves guided (tutor led) reflection.
Refer to the situation immediately below and reflect on it. Explain how this situation made you feel
and what you learnt from reflecting on the situation.
In their demanding role, project managers deal with multiple tasks. Reflect upon your experience
as a student in PPMP20008 when you needed to deal with multiple tasks.
1. Situation – Describe a situation that occurred when completing PPMP20008 which involved
multiple tasks;2. The situation made me feel… (Describe your feelings when the situation occurred - were you
frustrated, angry, confused, happy, relieved etc. What impact did this have for you or others?); and3. What I learnt from reflecting on the situation – (Make sure this is written as a lesson).
Instructions: Complete the table below
3.4.1 What I learnt from reflecting on the situation (2.5 marks).
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PMMP 20008 – Initiating and Planning Projects Assignment 3
1. Situation (involving
multiple tasks)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
The situation comes into
picture when I have to collect
data from different sources
(Winn et al., 2016).
The situation made me feel
frustrated.
I have learned to take number of
steps like positive attitude,
creating a plan, managing
effectively, focusing on way to
handle task (Morselli et al.,
2017).
3.4.2 Improvement strategy three: Dealing with multiple tasks (2.5 marks).
Guidance Notes:
(a). The specific improvement strategy is…
(b) I would know the strategy was working as I could measure…
(c) This strategy is achievable for me because…
(d) This strategy is relevant to lesson 3 as it will (address/minimise/leverage) …
(e) I will implement this strategy by (add date/timeframe).
Note: At least two supporting references are required.
Instructions: complete the table below
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to address
the lesson involving
dealing with multiple
tasks)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of strategy
to address the lesson
(e)
Timing
When the strategy
will be implemented
Only way to
handle the
situation is
creating an
effective plan.
A proper
planning is
helpful in
overcoming
challenges
There is need for
effective
planning activity
that focus on
estimate efforts
(Zartman, 2018).
There is need for
analysing
essential work
and giving
priority to each
of the task.
This strategy
needs to be
implemented in
the beginning of
the course work.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
4.1 CONCLUSION (0.5 MARKS)Instructions:
Provide a one paragraph conclusion (below) comprising two-three sentences.
From the above pages, it can be concluded that the report highlights lesson learned framework
which are of two types that is planned and actual. In addition, the report highlights improvement
methods which is being described by making use of SMART attribute. Lesson learned occurs at
each and every project. Lesson learned focus on learning gains from the process of completing
the project. Most of the project managers focus on the importance of capturing lesson which is
good for team, current organization and upcoming projects. Lesson learned aims to document
certain number of documents which highlights on both positive and negative experiences for the
project. It merely highlights the commitment of the organization for excelling project
management. There is need for capturing the lesson learned for the effort in the lifecycle of the
project manager. The lesson learned can be used for preparing the current project or identifying
any kind of improvement in project management.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
4.2. REFERENCES (1.5 MARKS)
Guidance Notes:
A minimum of
ten references are required. Your reference list (insert below) should list all in-text
referencing as per the APA referencing style.Instructions: complete the table below.
# REFERENCES
1. Dörner, T., & Kay, J. (2015). Biosimilars in rheumatology: current perspectives and
lessons learnt. Nature Reviews Rheumatology, 11(12), 713.
2. McKibben, L. (2017). Conflict management: importance and implications. British
Journal of Nursing, 26(2), 100-103.
3. Young, J. C., Thompson, D. B., Moore, P., MacGugan, A., Watt, A., & Redpath, S. M.
(2016). A conflict management tool for conservation agencies. Journal of Applied
Ecology, 53(3), 705-711.
4. Dineva, D. P., Breitsohl, J. C., & Garrod, B. (2017). Corporate conflict management on
social media brand fan pages. Journal of Marketing Management, 33(9-10), 679-698.
5. Missotten, L. C., Luyckx, K., Branje, S. J., Hale III, W. W., & Meeus, W. H. (2017).
Examining the longitudinal relations among adolescents' conflict management with
parents and conflict frequency. Personality and Individual Differences, 117, 37-41.
6. Morselli, C., Décary-Hétu, D., Paquet-Clouston, M., & Aldridge, J. (2017). Conflict
management in illicit drug cryptomarkets. International Criminal Justice
Review, 27(4), 237-254.
7. Zartman, I. W. (2018). Soft Power and Traditional African Conflict
Management. Stability and Security in Africa: The Role of Hard and Soft Power, 21.
8. Winn, B., Gameiro, S., Shelton, K. H., & Leekam, S. R. (2016). Conflict management
in couple relationships: the experiences of individuals with Asperger syndrome and
their partners. Good Autism Practice.
9. Chen, Y., Zhao, D., Lv, L., & Zhang, Q. (2018). Multi-task learning for dangerous
object detection in autonomous driving. Information Sciences, 432, 559-571.
10. Becker, B. A., Murray, C., Tao, T., Song, C., McCartney, R., & Sanders, K. (2018,
February). Fix the first, ignore the rest: Dealing with multiple compiler error messages.
In Proceedings of the 49th ACM Technical Symposium on Computer Science
Education (pp. 634-639). ACM.
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