This dissertation investigates the effects of technology and innovation on business management, specifically focusing on Boots UK Limited. It employs a deductive approach, positivism philosophy, and quantitative research methods, including surveys and questionnaires, to address the research aim and objectives. The literature review synthesizes secondary sources like peer-reviewed articles and publications to identify research gaps and formulate research questions. The findings highlight the contributions of both primary and secondary data collection methods in achieving the research goals. The conclusion summarizes the research activities, and recommendations are provided based on the study's findings. The research aims to determine the impact of technology and innovation, examining their significance in enhancing productivity, identifying the roles of innovation, and exploring challenges and effective solutions for Boots UK. The report covers the overview of the topic, background of the company, research aims, objectives, questions, rationale of the research, literature review, methodology, findings, evaluation of findings, conclusion, recommendations, and reflection, with references and an appendix containing the questionnaire.