Applying Change Models to Improve Health & Social Care Services

This report discusses supporting innovation in health and social care service improvements by exploring relevant change models. It highlights the importance of implementing change within organizations to improve service quality and enhance productivity. The report examines change models like the McKinsey 7-S model, ADKAR model, and Kotter's 8-step theory, emphasizing their potential to improve service delivery and patient outcomes. It details how elements within these models, such as strategy, structure, systems, shared values, staff, style, and skills, contribute to effective change management and ultimately lead to better healthcare services. The report concludes that utilizing change management models is crucial for guiding and implementing change effectively, resulting in enhanced service quality and productivity in the health and social care sector. Desklib provides access to this report and many other resources for students.

Supporting Innovation in
Health and Social Care Service
Improvements

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
Exploring change model relevant in health and social care sector.........................................3
Discuss how different theories of change can be effective to support service improvement
within health and social care sector........................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Health and social care term refers to service which are available for every individual within
healthcare premises through health and social care providers. Innovation in health and social care
can have high benefits to every individual. This can allow to use different latest new technology
and operation that can provide opportunity to deal with worsening health and condition and help
in improving patient declining health (Yamin, (2018)). Innovation allow to use new operation ant
technology to perform any task that help in getting advance use of technology and methods.
Through innovation, it can help in service improvement that help to achieve better improvement
in the delivery of health and social care services. Though using the innovation, there is need to
implement change within organisation which can help to use the innovation with maximum
potential. In this report, there is discussion about interpreting change model which are relevant to
the service improvement for wider health and social care sector (SKORKOVÁ et. al., (2020))).
There is also discussion about the theoretical application of change model which can support
service improvement.
MAIN BODY
TASK 1
Exploring change model relevant in health and social care sector
To implement innovation within health and social care there is need to ensure about
implementing change within organisation (Al Mansoori et. al., (2018)). In this, health and social
care sector need to use the change model that can be effective and help organisation to use it
effectively for getting better implementation of change with high benefits. There is various
change model that have the potential to use in effective way to achieve better outcome within
health and social care sector. This may include ADKAR change management model, The
McKinsey 7-S change model and Kotter Change management model that can have high impact
through applying these in health and social care sector (Nomani et. al., (2020)). Through
applying any of this change model, health and social care sector can provide better outcome and
enhance the delivery of services for the patient health improvement. Through applying change
model can allow to improve the quality of service which can help in getting improved health and
improve quality of life.

McKinsey 7-S model- This is an organisational tool which is effective and provide
assesses the wellbeing along with future success of company. This includes seven different
components within organisation which should work together for the effective change
management. This may include structure, strategy, style, staff, shared values, systems along with
skills (Mawer et. al., (2019)).
Strategy- This is one of the elements in which change manager identifies the area where
change should be implemented. In this, there is need to ensure that outcome should be expected
and positive. After identifying area of improvement it can evaluate that high outcome should be
delivered through implementing change and avoiding least value things to consume effort and
time on those things which are not effectively valuable for the organisation.
Structure- This is the one in which there is need to ensure about the physical organisational
structure which can be adopted by the organisation to comply the organisation to implement
change within organisation within health and social care sector (Saini, (2021)).
System- In this, there is need to ensure about the organisational policy along with
documentation. there is need to ensure about getting revaluation of the way which can help
company to ensure about fulfil the needs within health and social care sector. Change manager
should play their role to identify the obstacles which can lie during implementing change within
health and social cars sector. This can help in effectively dealing with those obstacles where it is
also need to identify the data sources which can help in focusing on groups for the qualitative
research (Mahadevan et. al., (2020)).
Shared values- This is the element in which change manager should ensure about the core
value of the organisation and should also define long term goal along with objectives within
health and social care sector (Liang et. al., (2018)). This can have high impact on the
organisation and help in improving the delivery of health and social care services.
Staff- Change manager need to ensure about the effectiveness of the effort during
implementing change within health and social care sector. There is need to get engage with staff
member during performing need analysis. This can be effective in understand their roles,
strength and weaknesses.
Style- This is one of the change management element which can help to adopt the change
accordingly. There are some of the needs which are normal and can help to adopt to tackle each
situation. This can be implemented for the success of change management.

Skills- This is the element in which skills are identifies for the evaluation of individual
staff member. During implementing change within health and social care sector there is need to
ensure about the adopted skill and work are assigned accordingly. Through using those skills
staff member can get able to work effectively and provides positive results.
These are some of the elements which could be taken in consideration for getting better
and effective response during implementing change within health and social care sector. Though
using this model change manager is able to implement change within organisation more
effectively (Souza, (2018)). This can be helpful in getting improvement in health and social care
service through implementing innovation and adopting change.
Discuss how different theories of change can be effective to support service improvement within
health and social care sector
There are different theories of change model which can be effective that can support the
improvement within health and social care sector. In this some of the theories may include
Lewin’s change management model, Nudge theory, McKinsey model, ADKAR change
management model, Kotter’s 8 step theory and others. These are the effective theories which can
allow to implement change and help in improving the quality of services within health and social
care sector (Mousa, & Othman, (2020)).
Change management models refers to the concepts, methodologies and theories which can
be effective and allow to delivery quality service through implementing change and enhancing
the productive of the organisation within health and social care sector. These are effective and
allow to use those during implement change within organisation. This can help to improve the
quality service within health and social care sector.
Through using the McKinsey change management model change manager is able to
improve the service quality within organisation. This may include different element and their
role which are associated with improving quality service within health and social care sector.
Strategy is one of the element which are effective and allow to get better response through
ensuring about the area of improvement or change within health and social care sector. In this,
through identifying the area of improvement change management can ensure about the
implementing change which can help to improve the quality of services within health and social
care sector (Yue et. al., (2019)). Through identifying the reason to improve the area can ensure

about implementing change within that area which is associated with improvement in the service
quality.
Organisation structure can also be effective and allow to ensure about the change which
can allow to deliver quality services within organisation. Through identifying the qualities along
with resources can help to effective use the organisational structure during implementing change.
Through using the system change management ensure about implementation of change in
the correct area to evaluate the effectiveness in positive way. This can help to get ensure about
the improving quality of services within sector.
Staff members are the who need to ensure that every individual have their role which can
be performed by them in effective way for getting better and improved quality of service. This
can be possible when change manager should take care about the staff members. This includes
the understand their role which are effective and help them to perform well which can allow to
improve the quality of services within health and social care sector.
Leadership style can also be effective that can help in getting better implementation of
change within sector (Kraus et. al., (2020)). This can also help to motivate and influence staff
member to participate during implementation of change and perform well. After taking
participation of staff member can allow to improve the care service and also lead to improve
quality services within health and social care sector.
There is need for staff members who are possessing different skills which can be effective
and allow to provide better and effective response within health and social care sector. In this,
through using the skills of every employee change manager is able to communicate effectively
which can allow use their skills during implementing change and performing all the practices
which can be there to improve the quality of services.
These are the change management model that can allow change manager to implement those
elements in effective way that can help to get better and effective services delivery. In this, there
are high improvement in the service delivery that can allow to get better and effective services
for improvement through implementing change within health and social care sector (Oztemel et.
al., (2020)).
CONCLUSION
From the above discussion, it can conclude that there is high importance of change within
organisation that can be used to improve the service quality within organisation. There is need to

use the change management model that can help to provide some guidance that can help to
implement change effectively within health and social care sector. There is need to implement
the change management model that can allow to provide improvement in health and social care
service and allow to provide effective services for improving the quality of services and enhance
the productivity. In this report, there is discussion about change management model which can
related with health and social care sector. There is also discussion about how change
management model can have high impact on the improving the service quality within health and
social care services.

REFERENCES
Books and Journals
Al Mansoori et. al., (2018). STRATEGIC MANAGEMENT AND THE HEALTHCARE
SECTOR IN ABU DHABI (SEHA): A THEORETICAL REVIEW. European Journal of
Management and Marketing Studies.
Kraus et. al., (2020). The economics of COVID-19: initial empirical evidence on how family
firms in five European countries cope with the corona crisis. International Journal of
Entrepreneurial Behavior & Research.
Liang et. al., (2018). Development and validation of health service management
competencies. Journal of health organization and management.
Mahadevan et. al., (2020). Innovative virtual mentoring using the Extension for Community
Healthcare Outcomes model for primary care providers for the management of alcohol
use disorders. The Indian Journal of Medical Research, 151(6), 609.
Mawer et. al., (2019). Designing the Future of Healthcare. Journal of Healthcare
Management, 64(5), 272-278.
Mousa, & Othman, (2020). The impact of green human resource management practices on
sustainable performance in healthcare organisations: A conceptual framework. Journal of
Cleaner Production, 243, 118595.
Nomani et. al., (2020). Innovation technology in health care management in the context of Indian
environmental planning and sustainable development. International journal on emerging
technologies, 11(2), 560-564.
Oztemel et. al., (2020). Literature review of Industry 4.0 and related technologies. Journal of
Intelligent Manufacturing, 31(1), 127-182.
Saini, (2021). Healthcare analytics with R and MongoDB using social media. International
Journal of Advanced Intelligence Paradigms, 18(4), 552-567.
SKORKOVÁ et. al., (2020). HOW TO LEAD THE TEAM THROUGH THE CRISIS--
COMPARATIVE STUDY BETWEEN BUSINESSES, SELF GOVERNANCE AND
HEALTHCARE FACILITIES. Ad Alta: Journal of Interdisciplinary Research, 10(2).
Souza, (2018). Lean-integrated management system: A model for sustainability
improvement. Journal of Cleaner Production, 172, 2667-2682.
Yamin, (2018). IT applications in healthcare management: a survey. International Journal of
Information Technology, 10(4), 503-509.
Yue et. al., (2019). Review on health-conscious energy management strategies for fuel cell
hybrid electric vehicles: Degradation models and strategies. international journal of
hydrogen energy, 44(13), 6844-6861.