BIZ101 - Report: Workplace Motivation and Communication Tools

This report, focusing on "Boosting workplace motivation through innovative communication tools," examines how effective communication strategies can enhance employee performance. It begins with an introduction highlighting the importance of motivation and the impact of communication on profitability, specifically within the context of Woolworths. The main body analyzes various resources, including websites and academic journals, to identify innovative communication tools like social media and internal blogs, and their benefits in fostering a supportive work environment. The report evaluates the reliability of these resources, considering currency, authority, transparency, and objectivity. The conclusion summarizes the findings, emphasizing the potential of innovative tools to boost employee motivation. The report recommends implementing digital communication strategies, developing social media policies, identifying advocates, and researching customer preferences to improve communication and employee engagement. References to books, journals and online sources are provided.

Business communication
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INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
CONCLUSION................................................................................................................................4
RECOMMENDATION...................................................................................................................5
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INTRODUCTION
Motivation is most important tool that stimulates performance of employees in number of
ways. Due to lack of motivation performance level of employees can drastically decrease that
lead towards affecting overall profitability of entity. Main purpose of the report outline is to
demonstrate different types of innovative measures through which motivation among employees
can be increased. Topic of report is “Boosting workplace motivation through innovative
communication tools”. Main purpose of present report signifies as, It has been identified that
lack of communication can significantly lower down overall profitability and productivity of an
organisation as there is significant increase in business environment (Darics, (2020). This makes
entities essential to take advantage of effective communication strategy. There is significant
increase in business environment that makes organisation to take to take advantage of innovative
communication tool in order to increase communication flow in their workplace structure it not
only allows them to increase productivity but also provide benefit to make significant
enhancement in motivation of employees. The intended audience of the report include
organisations executive. This report has been conducted Woolworths. Company operate their
functioning as a supermarket and grocery stores. In this report innovative communication
strategy is being implemented in order to foster communication.
MAIN BODY
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Name of the resource: Increase profitability and staff retention with an innovative culture
Type of resource: Website
Brief summary and its relevance: This covers the information related to the aspects of
communication in development of innovative culture and its contribution in the improvement of
employee motivation. It is mentioned that effective communication helps to bring or improve
employee happiness, loyalty and their mental health and wellbeing. This build the trust among
them towards the practices of an organisation that creates the motivation that to exert whole
power in delivering positive results. This also help to increase profitability and staff retention. It
has direction relation with our topic where it helps to ascertain that how communication aid in
higher motivation through creating positive determinants.
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Reliability test
Currency: The information was updated on 27 August 2019.
Authority: Official website
Audience: It is written for professional audience.
Transparency: Collected by government official that depicts the transparency of information.
Objectivity: This information is written for academic purpose. This has effective persuasion
over thinking of readers.
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Name of the resource: Communication tools used in modern day business
Type of resource: Website
Brief summary and its relevance: This provides the information related to the modern
communication tools that must be used within an organisation along with their benefits. It is
mentioned that number of modern communication methods includes discussion forums, chat
rooms, intranet, internal blogs etc. All these aid in development of digital workplace where
organisation is able to create the supportive environment. This has direct relation with our topic
where ascertained that how communication aid in development of supportive working
environment along with motivation to work hard in beneficence of an organisation.
Reliability test
Currency: This information is last updated in 2019. It is relevant and new.
Authority: The information is provided over the website of Elcom.
Audience: The information written for the consideration of professional audience.
Transparency: Different examples is presented that explains the feature of modern tools and
their contribution in development of supportive working environment.
Objectivity: The information presented is of the nature of advertising. Effective points are
included and have good persuasion over reader.
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Name of the resource: Reasons for Using Social Networks Professionally
Type of resource: Academic journal
Brief summary and its relevance: This article is related with report in the manner as, it has been
evaluated that with the help of private group messaging and chat there are number of
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facilities that employees can have as it offer internal communication system a support to
exchange knowledge and communication among enterprise.
Reliability test:
Currency: This information is last updated in 2019. It is relevant and new.
Authority: The information is provided over the website of Springer Link .
Audience: Information was mainly written for the concern of professional audience.
Transparency: Wide range of data is elaborates which duly explains the feature of social media
tools as to increase efficiency of internal communication.
Objectivity: The information is written for academic purpose. In addition to this, different forms
of significant factors offer effective influence to reader.
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Name of the resource: Exploring the influence of social media on employee work performance
Type of resource: Academic journal
Brief summary and its relevance: This journal is having direct relation with our topic as it
indicates the fact that with the implementation of social media tool as innovative
communication tool organisation can effectively able to promote knowledge exchange
among employees that acts as one of the most important factor for motivation.
Currency: This information is last updated in 2020 as it is new as well as relevant.
Authority: Information is provided over emerald insight. .
Audience: Information in this is written for professional audience.
Transparency: Different forms of information are given that defines effectiveness of social
media as to transfer and share knowledge and build ties and trust.
Objectivity: Given is given is in the nature of websites. Along with this certain essential aspects
are covered that have good influence over reader.
CONCLUSION
As per the above mentioned report it has been concluded that, this report includes the
significant innovative communication tool through which motivation of employees can be
significantly boots. In this report format a discussion has being done on the innovative ways with
the help of which entity can significantly able to increase communication in their workplace.
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RECOMMENDATION
In order to overcome stiff competition and make significant increase in motivation level
among employees. There is different innovative communication tool that not only allow them to
save their unnecessary cost but also foster motivation among employees. It has been evaluated
that respective entity is facing the issue related to low level motivation among employees due to
high level of competition. Thus, in order to overcome this issue by taking advantage of
significant improvements measures like, Alerts and notifications, employee profiles, workflows
and spaces are some of the innovative communication tool that drive communication in a faster
manner. Since it has been determined that current communication system used by Woolworths
proves not beneficial for reaching towards targeted audience. Furthermore, this report addressed
innovative communication tool with the help of which issue of low level of motivation among
employees can be overcome. Along with this there are some measures that acts as measures in
order to overcome issue:
 Design new digital communication strategy like implementing new social media into
marketing mix
 Develop policy for new social media channels like Instagram to govern internal uses as
well as provide guidance on the way to use it in unique manner
 Identify advocates within business for engaging with business clients and bringing
awareness among them about new products or services
 Research on preferences and changing needs of customers will lead to make development
in product and innovate new services to meet the same
 Produce a message at digital platform including strategic position of business
 Establish the editorial panel for guiding production of content and ensuring that
consistency of new marketing campaign will be maintained
 Setting up social media channels that meets the need of targeted audience and taking their
feedbacks lead to make better innovation
 Promoting social media channels to external and internal audience also help in
establishing corporate image at competitive marketplace
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REFERENCES
Books and Journals
Darics, E. (2020). E-leadership or “How to be boss in Instant Messaging?” The role of nonverbal
communication. International Journal of Business Communication, 57(1), 3-29.
Tubbs, S. L. (2020). Shared experiences in human communication. Routledge.
Draijer, C. (2020). Best practices of business simulation with SAP R/3. Journal of Information
Systems Education, 15(3), 5.
Condruz-Bacescu, M. PROFESSIONAL COMMUNICATION IN COMPANIES. Journal of
Languages for Specific Purposes (JLSP), 43.
Online:
Increase profitability and staff retention with an innovative culture. 2020. [Online]. Available
Through: <https://www.business.vic.gov.au/marketing-and-sales/growth-innovation-and-
measurement/improving-business-innovation-and-examples#>
Communication tools used in modern day business. 2020. [Online]. Available Through:
<https://www.elcom.com.au/resources/blog/communication-tools-used-in-modern-day-
business>
Reasons for Using Social Networks Professionally. 2019. [Online]. Available Through:
<https://link.springer.com/chapter/10.1007/978-3-319-07632-4_37>
Exploring the influence of social media on employee work performance. 2020. [Online].
Available Through: < https://www.emerald.com/insight/content/doi/10.1108/IntR-11-
2014-0299/full/html>
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