Research Report: Innovative Digital Workspace at Sainsbury's

This report investigates the impact of innovative digital workspaces on employee performance, using Sainsbury's as a case study. The research aims to understand how digital tools and techniques can enhance employee productivity and satisfaction within the retail environment. The report includes an introduction to workplace transformation, a background on Sainsbury's, and the rationale behind the research. It outlines the project management life cycle, including initiation, planning, execution, monitoring, and closure. The report also details the project management plan, covering deliverables, quality, risk, and communication strategies. A literature review explores the concept of innovative digital workspaces, their benefits, and strategies for improvement, drawing on various academic sources. The research employs a quantitative research method using questionnaires to gather data. The conclusion summarizes the findings and provides recommendations for implementing digital workspace strategies to boost employee performance and overall business success. The report emphasizes the importance of digital tools, effective communication, and strategic planning in achieving workplace transformation and improving employee engagement.

Unit 6 Managing a Successful
Business Project
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Research Title:.................................................................................................................................3
What does an innovative digital workspace look like?....................................................................3
Introduction......................................................................................................................................3
Background.............................................................................................................................3
Rationale.................................................................................................................................4
Project management life cycle................................................................................................4
Project Management Plan.......................................................................................................6
Primary Research...........................................................................................................................11
Reflection.......................................................................................................................................21
Recommendation..................................................................................................................22
Conclusion.....................................................................................................................................22
References......................................................................................................................................24
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Research Title:
What does an innovative digital workspace look like?
Introduction
Workplace transformation is termed as rethinking of flexible workspace as to accommodate
various types of techniques and technology for employees and organization (Meske and Junglas,
2021). In modern time period it is essential for organization to evaluate current trends and
practices and implement latest technological tools and techniques, as negligence of this will not
only affect business decision making but also lead them to face many challenges in future. In this
modern business environment workplace transformation significantly benefit an organization to
make necessary modification and changes and further satisfy customers needs and demands. It
also benefit organization to enhance overall productivity and performance of employees and
organization on simultaneous manner.
Background
Present research has been conducted on Sainsbury which is operating as the second
largest train of supermarket in the prevention of the United Kingdom. This organization was
founded in the year 1869 and operates in retail industry company offer wide range of products
and services to customers. The organization is having wider base of employees and offer their
services to different customers around the world. Present research analyse the impact of
innovative digital workspace in order to enhance performance of the employees in workplace of
business. For this the aim objectives and questions has been framed in which primary analysis of
research is being done with the help of appropriate method research also include rational and
recommended practices.
Research Aim
To study the impact of innovative digital workspace on accelerating the performance of
the employees at the workplace in context of Sainsbury's organisation.
Research Objectives
 To develop basic understanding about the innovative digital workspace in relation to the
employee's performance.
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 To identify the key benefits of innovative digital workspace within Sainsbury's in relation
to the performance of the employees.
 To evaluate significant digital workspace strategies for improving the performance of the
employees in Sainsbury's.
Rationale
Present research conducted on the impact of innovative digital workplace in order to enhance
performance of employee within workplace. This research is rational as it includes understanding
of the concept of innovative digital in context with business organization. Present research is also
rational as it provides organization in retail industry to have understanding of the benefits of
innovative digital workspace that will further help them to enhance their overall growth and
profitability in industry. Along with this it has been analysed that researches rational as it
develops researcher current level of understanding in knowledge on the concept of innovative
digital strategy and further enhances investigator critical thinking in research conducting ability
that will further help investigators to conduct future research in more effective manner.
Research Questions
 What is the concept of innovative digital workspace in relation to the employee's
performance?
 What are the key benefits of innovative digital workspace within Sainsbury's in relation
to the performance of the employees?
 What are the digital workspace strategies for improving the performance of the
employees in Sainsbury's?
Project management life cycle
Project type cycle is defined as a framework that benefit project manager to fulfil overall project
goals in an efficient way. By taking assistance of all the stages in project management life cycle
project manager cannot only handle project stages in efficient manner but can also breakdown
various phases into manageable manner.
Project initiation & conception:
This is the first stage of project life cycle in research effectively conduct proper planning
with the help of evaluating various perspectives to fulfil desired outcome. This is an important
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process as it allow investigator to understand need of research and helps in developing project
aims and objectives. Furthermore it has been declined at this stage is essential to fulfil overall
project as it provides to have a strong vision and benefit in determining list of stakeholders,
research deliverables, scope of research in appropriate budget and resources.
Project planning:
Being the second stage of project management life cycle in this proper and in depth
planning is being conducted by project manager which is inclusive of set of plans that helps in
fulfilling overall goals (Velasquez, 2019). This stage helps in evaluating the manner in which
problem is needed to be accomplished in a particular time span. In context with this stage
investigator evaluate different viewpoints and plan task accordingly with help of this stage
investigator and further help in focusing on in operational requirements. With the help of this
stage investigator estimate resources and budget along with strategies to anticipate risk.
Project execution:
This is the 3rd stage in which the process associated to project execution is being done. In
this the process initially start in which researcher allocated resources and implement strategies to
build deliverables ask to fulfil research objectives. In this stage with the help of systematic
resource allocation deliverables of research is being developed. This is an essential stage which
allow investigator to conduct process of holding research meetings to communicate research
outcomes.
Project monitoring & control:
In this stage performance measurement is being done with the help of systematic control.
This is an important process which helps in underlining the stages that are being done according
to the set plan. It is important to conduct a project with the help of proper monitoring and control
in this investigator undertake use of systematic monitoring in order to make necessary
adjustment as to keep every activity on track. In this corrective actions is being taken with the
help of project monitoring which helps in avoiding unnecessary issues in future.
Project closure:
It is the last stage of project life cycle which is important as it defines follow up phases. In
this final deliverable is ready in which researcher assure that closure of project is being done in
systematic manner that has been analysed that it is an important stage, as it helps in determining
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strength which allow investigator to list down the takeaways and evaluate the issues in order to
duly overcome them in future project.
Project Management Plan
Deliverables:
Deliverable is termed as intangible as well as tangible service and goals that are mainly
produced as a result of project. The main reason behind this is to deliver project in efficient way.
In terms with present research project deliverables are inclusive of digital tools and techniques
that company can adopt in order to maximise performance of employees. In present research
investigator outline potential strategy that benefits the respective company to implement digital
techniques and tools in order to build workspace in effective way as to enhance employees
performance.
Quality:
To accomplish overall research objective it is essential to maintain quality. It is important
for project manager to manage and maintain project quality in effective manner. In context with
present research investigator focus on implementing all the essential forms of ethical standards
(Hicks, 2019). In order to assure that accountability and principles of research is being
implemented as it helps in enhancing the transparency of overall project.
Risk:
It has been evaluated that in order to conduct a project there are some certain risk that are
uncertain and cannot be avoided. In context with present research investigator focus on
conducting risk analysis in order to determine the potential risks that can affect research greater
(Dan, 2021). There are some certain risks that can affect research such as funds, time
management, resources. In this to effectively manage these resources investigator undertaking
vantage of Gantt chart and analyse risk with the help of risk assessment. The main reason behind
this is to overcome risk and further reduce the negative impact on overall research.
Communication resources:
Communication plays important role as it not only helps in providing proper reports but it
also helps in encouraging collaboration. In order to fulfil present research objectives in effective
manner investigator. Furthermore, in terms with present research investigator focus on taking use
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of digital communication measures email, text as to conduct frequent communication in effective
manner.
Research methods:
To accomplish overall research objectives and goals researcher undertake use of
quantitative research method (Zachko and Kovalchuk, 2020). This is an effective strategy in
which investigator take advantage of questionnaire in order to determine viewpoint of
respondents.
Literature Review
Concept of innovative digital workspace in relation to the employee's performance
According to the viewpoint of Harry, (2019) it has been analysed that innovative digital
workspace is defined as digital tools and techniques implemented in workplace structure which
allow organization to enhance performance of employees. Furthermore, it has been evaluated
that innovative digital workplace is a virtual workplace with modern and advanced technology
with allow employees to conduct their roles and responsibility. This is inclusive of various form
of technology that employees under take in order to accomplish task. In this employees
undertake use of core business application such as visual to emails and virtual collaboration. In
addition to this it has been analysed that with the help of taking advantage of various forms of
tools and techniques organization can have innovative digital workplace which allow employees
to conduct their roles and responsibilities in a collaborative environment (Coetzee, 2019). In
today’s business world it is essential for an organization to emphasise on strong IT system with
inclusive of data application new technologies in order to assure long term growth and
sustainability. With the help of having strong digital workspace organization can conduct their
roles and responsibilities in number of ways. This will significantly help in making improvement
in employee engagement that further faster workplace innovation and growth.
Key benefits of innovative digital workspace within Sainsbury's in relation to the performance
of the employees
As per the view point of Thoring, Badke-Schaub and Desmet, (2019) workspace innovative
digital tools and techniques are inclusive of number of benefits its benefits in organization to
assure long term growth and sustainability. Sainsbury is operated as a second largest retail
organization and offer wide range of products and services with wider best of employees around
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the world. In this innovative digital workspace provide key advantage to company in terms of
enhancing organization performance as well as satisfaction level of customers. In addition to this
it has been identified that with the help of implementing digital tools and techniques performance
of employees can be enhanced it also helps in providing them satisfaction in terms of conducting
their roles and responsibilities in flexible manner. With the help of having innovative digital
workspace company can also assure increase in collaboration and teamwork among employees
with faster communication network that further enhance productivity and performance of
employees on same hand.
Digital workspace strategies for improving the performance of the employees in Sainsbury's
According to the viewpoint of Grant and Russell, (2020) it has been analysed that digital
workspace strategy significantly help organization to improve performance of employees. It is
essential for organization to emphasise on implementing various forms of digital workspace
strategies in order to make improvement in employees. Sainsbury is a leading organization which
offers wide range of services and facilities to customers this organization is facing aggressive
competition from other rivals such as Tesco etc (Guinan, Parise and Langowitz, 2019). In this
with the help of taking advantage of digital workspace strategy such as improving
communication with the help of artificial intelligence company can offer stress free integration.
In addition to this with the help of cloud computing, smart reporting and access control option
Sainsbury can significantly maximise performance of employees.
According to the above analysis of various viewpoints of different authors it has been
analysed that innovative digital workplace is playing important role in today’s business
environment, as it not only allow organization to maximise growth and performance of
employees but also benefit them to retain workers for longer period of time. With the help of
taking advantage of various forms of digital tools and techniques Sainsbury can enhance
performance of employees while assuring long term growth and sustainability in industry.
Work breakdown structure
This tool divides project different tasks into sub-groups in order to accomplish all activities
in proper time frame (Dan, 2021). With the help of this tool researcher break down project
complex components into manageable parts to fulfil them effectively.
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GANTT Chart
S.N Tasks
By Week
Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Week
9
Week
10
1 Module
Introduction,
Topic Selection
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and Define Topic
2 Company
selection, Tutor
Approval and Set
Aim and
Objectives
3 Project
Management Plan
4 Literature Review
5 Methodology
6 Data Collection
7 Data Analysis and
Interpretation
8 Personal
Reflection
9 Evaluation and
Limitation
10 Recommendation
11 Fill up Logbook,
Proofreading and
Final Submission
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Primary Research
Questionnaire
Q1) Do you have any knowledge about the concept of innovative digital workspace?
a) Yes
b) No
Q2) According to you, why there is a need of innovative digital workspace for an organisation?
a) Increase in business growth and profitability employees and business performance
b) Positive brand image
c) Increase in performance of employees
Q3) As per your opinion what is the key reason that had made implementation of innovative digital
workspace important for Sainsbury?
a) Increase in satisfaction of consumers
b) Increased flexibility
c) Increased performance
d) Increase in revenue
Q4) What do you think, it is important for Sainsbury to adopt innovative digital workspace to accelerate
performance of the employees at the workplace?
a) Yes
b) No
Q5) According to you, in what way innovative digital workspace will impact on the performance of the
employee?
a) Positive
b) Negative
c) Neutral
Q6) What are the challenges that Sainsbury can face in the process of adopting innovative digital
workspace?
a) Restriction among employees
b) Lack of motivation in workers
c) Ineffective communication
Q7) What are the possible benefits of innovative digital workspace within Sainsbury's in relation to the
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performance of the employees?
a) Strengthened Talent Recruitment and Retention
b) Reduced operational cost
c) Increased revenue
d) Increase in employee’s experience and performance
Q8) What are the best digital workspace strategies for improving the performance of the employees in
Sainsbury's?
a) Digital communication
b) Team work on digital platforms
c) Collaboration via digital tools
d) Smart reporting
Q9) According to you, which organisation has implemented best digital workplace strategies?
a) TESCO
b) Sainsbury
Q9) Suggest the ways Sainsbury can implement innovative digital workspace to enhance the performance
of the employees at the workplace?
Findings and data using appropriate tools and techniques
Q1) Do you have any knowledge about the concept of innovative digital
workspace?
Frequency
a) Yes 18
b) No 2
Q2) According to you, why there is a need of innovative digital workspace for an
organisation?
Frequency
a) Increase in business growth and profitability employees and business performance 10
b) Positive brand image 5
c) Increase in performance of employees 5
Q3) As per your opinion what is the key reason that had made implementation of Frequency
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innovative digital workspace important for Sainsbury?
a) Increase in satisfaction of consumers 10
b) Increased flexibility 4
c) Increased performance 3
d) Increase in revenue 3
Q4) What do you think, it is important for Sainsbury to adopt innovative digital
workspace to accelerate performance of the employees at the workplace?
Frequency
a) Yes 15
b) No 5
Q5) According to you, in what way innovative digital workspace will impact on
the performance of the employee?
Frequency
a) Positive 9
b) Negative 6
c) Neutral 5
Q6) What are the challenges that Sainsbury can face in the process of adopting
innovative digital workspace?
Frequency
a) Restriction among employees 7
b) Lack of motivation in workers 7
c) Ineffective communication 6
Q7) What are the possible benefits of innovative digital workspace within
Sainsbury's in relation to the performance of the employees?
Frequency
a) Strengthened Talent Recruitment and Retention 5
b) Reduced operational cost 3
c) Increased revenue 6
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d) Increase in employee’s experience and performance 6
Q8) What are the best digital workspace strategies for improving the
performance of the employees in Sainsbury's?
Frequency
a) Digital communication 3
b) Team work on digital platforms 5
c) Collaboration via digital tools 6
d) Smart reporting 6
Q9) According to you, which organisation has implemented best digital
workplace strategies?
Frequency
a) TESCO 5
b) Sainsbury 15
Q10) Suggest the ways Sainsbury can implement innovative digital workspace to
enhance the performance of the employees at the workplace?
Analysis
Theme 1: Innovative digital workspace concept
Q1) Do you have any knowledge about the concept of innovative digital
workspace?
Frequency
a) Yes 18
b) No 2
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a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20 18
2
Chart Title
Interpretation:
According to the above mentioned graph it has been analyse that 18 out of 20
respondents are aware with the concept of innovative digital workplace. According to these
respondence innovative digital workplace is mainly inclusive of digital tools and techniques
which allow employees to conduct their roles and responsibilities in a smarter way. While on the
other hand 2 respondents did not have any understanding or knowledge about the same.
Theme 2: Need of innovative digital workspace for an organisation
Q2) According to you, why there is a need of innovative digital workspace
for an organisation?
Frequency
a) Increase in business growth and profitability employees and business
performance
10
b) Positive brand image 5
c) Increase in performance of employees 5
Interpretation:
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According to the above graph it has been stated that 10 out of 20 respondents said that in
order to increase in business profitability and growth of business and employees performance
innovative digital workplace is needed for organization. According to these respondent
viewpoints in this competitive business environment it is essential for company to enhance
performance and productivity of both employees in company on the same hand, in this
innovative digital workplace plays an important role. While remaining 5 respondents goes with
positive brand image. At l.ast 5 respondents out of 20 said that increase in performance of
employees is enhances the need of innovative digital workplace for an organization.
Theme 3: Reason that had made implementation of innovative digital workspace important
for Sainsbury
Q3) As per your opinion what is the key reason that had made
implementation of innovative digital workspace important for
Sainsbury?
Frequency
a) Increase in satisfaction of consumers 10
b) Increased flexibility 4
c) Increased performance 3
d) Increase in revenue 3
Interpretation:
According to the above graph it has been stated that 10 out of 20 respondents said that the
primary reason to implement innovative digital work place is important for Sainsbury in order to
enhance satisfaction of customers. According to these respondents view point with the help of
implementing innovative digital workplace Sainsbury can conduct their roles and responsibilities
in time effective manner with higher efficiency that automatically enhances satisfaction of
customers. While 4 respondents out of 20 goes with increasing flexibility. Along with this
remaining 3 respondents out of 20 said that in order to enhance performance it is essential for
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Sainsbury to implement innovative digital workplace. At last meaning 3 respondents were in the
favour of increase in revenue.
Theme 4: Importance for Sainsbury to adopt innovative digital workspace to accelerate
performance of the employees at the workplace
Q4) What do you think, it is important for Sainsbury to adopt innovative
digital workspace to accelerate performance of the employees at the
workplace?
Frequency
a) Yes 15
b) No 5
15
5
Chart Title
a) Yes b) No
Interpretation:
As per the above graph it has been stated that 15 out of 20 respondents were agreed with
the fact that it is important for Sainsbury to adopt innovative digital workplace in order to make
some noise performance of employees at the workplace. According to these respondents
viewpoint Sainsbury is one of the leading organization which is facing competition from many
other rivals in industry. In this to enhance overall performance of employees it is essential for
company to adopt innovative digital workplace as to conduct their roles and responsibility as per
the changes in business environment. While remaining 5 respondents did not agree with the same
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Theme 5: Ways in which innovative digital workspace will impact on the performance of
the employee
Q5) According to you, in what way innovative digital workspace will
impact on the performance of the employee?
Frequency
a) Positive 9
b) Negative 6
c) Neutral 5
Interpretation:
As per the above graph it has been stated that 9 out of 20 respondents said that there will
be a positive impact in which digital innovative workspace will provide on employees
performance. According to this respondent viewpoint innovative digital workspace allow
employees to conduct their roles and responsibilities with the help of digital tools and technology
which not only enhances flexibility but also allow them to make minimum errors they provide
positive impact on companies growth profitability and satisfaction of customers. While on the
other hand remaining 6 respondents said that there will be negative impact according to these
respondent viewpoints in order to implement digital tools and technology Sainsbury need to
make higher investment that can affect their overall profitability. While on the other hand
remaining 5 respondents were neutral.
Theme 6: Challenges that Sainsbury can face in the process of adopting innovative digital
workspace
Q6) What are the challenges that Sainsbury can face in the process of
adopting innovative digital workspace?
Frequency
a) Restriction among employees 7
b) Lack of motivation in workers
7
c) Ineffective communication
6
18

Interpretation:
According to the above graph it has been stated that 7 out of 20 respondents are in the
favour of the fact that the major challenge the Sainsbury can face in the process of adopting
innovative digital workplace is associated to restriction among employees. It has been analysed
that according to these respondents viewpoint some certain employees face difficulties to
implement change, as this can affect their performance level. Along with this fear of decrease in
performance is also the major challenge that employees can face which lead them to restrict to
adopt digital workspace. While remaining 7 respondents goes with lack of motivation in
workers. At last other 6 respondents out of 20 said that the major challenge that company can
face during the process of implementing innovative digital workspace is associated to in
effective communication.
Theme 7: Benefits of innovative digital workspace within Sainsbury's in relation to the
performance of the employees
Q7) What are the possible benefits of innovative digital workspace within
Sainsbury's in relation to the performance of the employees?
Frequenc
y
a) Strengthened Talent Recruitment and Retention 5
b) Reduced operational cost 3
c) Increased revenue 6
d) Increase in employee’s experience and performance 6
Interpretation:
As per the above graph it has been stated that 5 out of 20 respondents are in the favour of
the fact that strengthen recruitment and retention are the major benefit of innovative digital
workspace that will benefit century to enhance performance of employees. While on the other
hand remaining 3 respondents goes with reduced operational cost is one of the most prominent
benefit of innovative digital workspace. Furthermore, remaining 6 respondents out of 20 said that
with the help of innovative digital workspace Sainsbury can measure benefit in terms of increase
in overall revenue. At last other 6 respondents out of 20 said that with the help of innovative
19

digital workspace Sainsbury can measure increasing employees performance as well as
experience.
Theme 8: Best digital workspace strategies for improving the performance of the
employees in Sainsbury's
Q8) What are the best digital workspace strategies for improving the
performance of the employees in Sainsbury's?
Frequency
a) Digital communication 3
b) Team work on digital platforms 5
c) Collaboration via digital tools 6
d) Smart reporting 6
Interpretation:
From the above graph it has been analysed that 3 respondents out of 20 said that digital
communication is the best digital workplace strategy through which company can improve
performance of employees. While remaining 5 respondents goes with teamwork on digital
platforms. According to these respondents viewpoint Sainsbury with the help of taking digital
tools and technology can allow employees to work on different digital platforms. Furthermore
remaining 6 respondents out of 20 goes with collaboration through digital tools. At last other 6
respondents said that with the help of smart reporting as a best digital workplace strategy
company can enhance overall performance of employees.
Theme 9: Which organisation has implemented best digital workplace strategies
Q9) According to you, which organisation has implemented best digital
workplace strategies?
Frequency
a) TESCO 5
b) Sainsbury 15
Interpretation:
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From the above graph it has been said that 5 out of 20 respondents said that Tesco is the
organization that have implemented best form of digital work play strategies. In this respondent
said that this organization has adopted effective form of digital workspace strategy which allow
them to conduct their roles and responsibilities. At last other 15 respondents out of 20 said that
Sainsbury has implemented efficient form of workspace strategy
Reflection
Present research analyse the impact of the innovative digital workspace on enhancing the
performance of employees at the workplace in leading business organization. To conduct this
present research I have conducted in depth analysis of the concept of innovative digital
workspace for this I have duly develop research aim, objectives and questions in addition with
the help of efficient project management plan. Along with this I have also undertaking the
advantage of efficient form of data collection method in order to acquire appropriate data as well
as information associated to the topic. However in this there are some certain challenges that has
been faced by me, for instance during the process of analysing viewpoint of respondence due to
my weak communication skill I face challenges to analyse their viewpoints. However this skill
has been further developed by me during this research that help me to critically analyse
respondents perceptions. In addition to this from this research I have gained many benefits for
example having proper understanding and benefits of innovative digital workspace. Present
research also maximise my ability to conduct proper critical thinking that will further help me to
conduct any research in future. During this research I have undertaken the advantage of
questionnaire which help me to develop my communication and data collection skills. However
in order to conduct research in future I may take advantage of interview method present research
significantly develop my time management critical thinking and data collection method. This
offers me personal and professional opportunities that will benefit me to conduct any future
research report in more efficient manner.
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Recommendation
 Sainsbury the second largest organization of supermarkets which offers number of
products and services to customers. However this organization is facing competition from
rivals like Tesco Asda etc. In this it is recommended to leaders and managers of company
to emphasise on implementing digital tools and techniques to enhance flexibility,
performance, revenue and satisfaction of employees as well as customers. In this
company is recommended to implement strategies such as artificial intelligence, cloud
computing and smart reporting.
 Along with their Sainsbury is also recommended to implement access control option
adopt collaborative channels on digital platform to have strong communication channel
which further helps in enhancing employees performance.
Conclusion
According to the above research it has been concluded that innovative digital workspace not
only allow a business organization to conduct its roles and responsibilities with advanced tools
and techniques, it also allows them to make transformation of workplace according to the current
trend in demand in the business environment. In order to retain in this competitive business
environment it is essential for organization like Sainsbury to undertake use of digital tools and
technologies in order to make their workspace innovative in a digital manner. In this company
with the help of taking advantage of innovative digital technologies good digital practices can
not only encourage employee feedback but can also enhance their performance. With the help of
digital innovation organization can assure increase in overall revenue and growth of
organization. In addition to this research also states that in order to successfully accomplish a
project or research it is important to have a proper project management plan. This will help
researcher to fulfill all the activities in appropriate deadline with the help of various stages such
as initiation, planning, execution etc. To fulfil project activities work breakdown structure and
Gannt chart play critical role which helps in assuring successful research outcome. Research also
justifies that innovative digital tool and workspace have number of benefits that has also been
agreed by maximum number of respondents. It is essential for organization to implement use of
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innovative digital workspace tools and techniques in order to assure consumer satisfaction
employees job growth and long term sustainability in industry.
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References
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International Publishing.
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Levers to enable digital transformation. Business Horizons, 62(6), pp.717-727.
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