Unilever Case Study: Innovative Workplace Transformation Impact

This report investigates the significance of innovative workplace transformation for enhancing organizational performance, focusing on a case study of Unilever. It explores the concept of digital workplace transformation, its impact on organizational performance and productivity, and the challenges in adopting such transformations. The research employs a qualitative approach, utilizing thematic analysis of both primary and secondary data, including employee surveys within Unilever. Key findings highlight the positive impact of digital transformation on reducing work stress and enhancing employee performance, alongside challenges such as change management, security concerns, and budget constraints. The study concludes with recommendations for implementing effective digital transformation strategies, emphasizing the importance of aligning technology with employee needs to achieve overall organizational growth and development. This document is available on Desklib, a platform offering AI-based study tools and a wide range of solved assignments for students.

MSBP

TABLE OF CONTENTS
TOPIC: TO INVESTIGATE THE SIGNIFICANCE OF INNOVATIVE WORKPLACE
TRANSFORMATION TO ENHANCE THE OVERALL ORGANIZATION PERFORMANCE.
A STUDY ON UNILEVER............................................................................................................4
INTRODUCTION...........................................................................................................................4
Background of the study..............................................................................................................4
Aim..............................................................................................................................................4
Objectives....................................................................................................................................4
Research Question.......................................................................................................................4
Project planning...........................................................................................................................5
Literature Review............................................................................................................................7
Theme1: To understand the concept of digital workplace transformation..................................7
Theme2: To analyse the impact of digital workplace transformation within the organization...7
Theme3: To determine the challenges while adopting the workplace transformation at
organisation..................................................................................................................................8
Research Methodology....................................................................................................................8
Research type...............................................................................................................................8
Research approach.......................................................................................................................8
Research philosophy....................................................................................................................9
Data collection.............................................................................................................................9
Data analysis................................................................................................................................9
Findings and Discussion................................................................................................................10
Theme1: Concept of innovative digital transformation.............................................................10
Theme2: Adoption of digital workplace transformation reduces the work stress and enhance
the employee performance.........................................................................................................11
Theme3: Possible challenges company faces while adopting the digital workplace
transformation............................................................................................................................12
Theme4: Major transformation can be notice after the workplace transformation...................13
Theme5: Experience of working in digitally hybrid workspace...............................................14
Theme6: Strategies which need to be implement for digital transformation at workplace.......15

CONCLUSION AND RECOMMENDATIONS..........................................................................16
3 – Project Logbook.......................................................................................................................17
4 – Reflective Practice...................................................................................................................18
REFERENCES..............................................................................................................................20

TOPIC: TO INVESTIGATE THE SIGNIFICANCE OF INNOVATIVE
WORKPLACE TRANSFORMATION TO ENHANCE THE OVERALL
ORGANIZATION PERFORMANCE. A STUDY ON UNILEVER.
INTRODUCTION
Background of the study
Workplace transformation is a process which helps and supports the company to improve
their workforce tools, skills and abilities to grow and develop the organization at definite level
(Chowdhry, Verma and et.al., 2020). A digital workplace transformation is the concept that
businesses should use to align technology, employee and can easily improve their operational
efficiency and achieve their set goals and targets. The present study is conducting a research
report in order to analyse the importance of the digital workplace transformation and how it is
effective for the overall growth and development of the company. The present study aims how
Unilever company can transform the digital workplace within the organization.
Aim
 To analyse the importance of innovative digital workplace transformation which
improves the organization performance and productivity. A study on Unilever.
Objectives
 To ascertain the concept of digital workplace transformation
 To analyse the impact of digital workplace transformation on organization performance
and productivity
 To determine the possible challenges in adopting the workplace transformation to
improve the overall organization performance
Research Question
 What do you mean by digital workplace transformation?
 State the importance of workplace transformation in regard with organization?
 What are the possible challenges company face in adopting the workplace
transformation?

Project planning
A project management plan or process is overall project plan in a certain time-frame which cover
each stage from initiation to completion. This document is important as it highlights all essential
information with respect to the research study and delivers the appropriate activities and
objectives.
Cost
Cost simply defines as a money or expenditure for completing the overall project planning
process including the information and details in appropriate manner.
Resources Cost in £
Laptop and computers 40
Internet charges 20
Books and articles 50
Food and beverages 40
Data collection cost 30
Transportation cost 40
Total £220
Scope
The current research study will focus on analysing the significance of the innovative workplace
transformation at the Unilever from which they can overall improve their organizational
performance and productivity (VARDARLIER, 2020). This present study aims to understand the
concept and effectiveness of the workplace transformation. The researcher will use the primary
and secondary data collection method both as it will help researcher to get the appropriate and
accurate details. Also, the study will perform the findings and results which will be used by the
research scholars in conducting a thesis and also helps the company to improve their
transformation process.
Milestones

Milestone is a finding or set of findings that indicates the achievement of the specific aim and
objective. Milestone can be described as benchmark that helps the researcher to identify the
success point or not. Also, it supports and helps the investigator to understand that whether the
study is moving in right direction or not. The milestones in the context of the present study
includes the following areas:
Project approval One of the major milestone refers to take the
permission from the management of the
Unilever in order to conduct the primary
research and can be able to conduct the survey
within the company of the employee of the
Unilever organization.
Review of aims and objectives Here, the researcher tries to develop suitable
aims and objectives with respect to the study.
Other decision Researcher carries out the tasks in order to
achieve the targets set by the researcher and
formulate effective observations and
conclusions.
Gantt chart

WBS
The WBS is inclusive of each and every aspect of the present research. It preent the
whole structure of the study into a format of flow chart.
Literature Review
Theme1: To understand the concept of digital workplace transformation
According to Cho and Lee, (2022), said that it is important for an individual person and
business managers to understand the concept of digital workplace transformation which helps
and supports them to achieve their set goals and targets accordingly. Digital workplace
transformation is the process of using the digital technologies to create new or existing business
areas to modify in effective manner which involves culture, customer experience and dealing
with the business challenges on daily basis. Thus, understanding this concept will help the
business or a company to grow and develop ineffective manner and can run their business
accordingly.

On another side, Oeij, Dhondt, Rus and et.al., (2019) argued that digital workplace
transformation will not only benefits the company whether it also help and supports the
employee to improve their working abilities and qualities. Employee also will be able to improve
their technological skills and can work in timely way which enhances their working productivity
level and provides beneficial opportunities to grow and develop in future career.
Theme2: To analyse the impact of digital workplace transformation within the organization
As per the view of Schröder and Dehnbostel, (2021), stated that at workplaces it becomes
important to implement the innovation in digital transformation at the business from which they
can acquire the definite results and outcome. By adopting and implementing the digital
workplace transformation puts the positive impact on the organizational performance and
productivity and leads the company to obtain effective and successful results and outcome. It has
been noticed and collected the information from previous studies that organizational productivity
increases by 20% by implementation of the digital transformation at the workplace and improves
the performance of the business accordingly.
Nadkarni and Prügl, (2021) contradict that not only digital transformation puts the impact
on organisational performance whether it also enhances the employee engagement and their
performance level. To run any business or an organization it is important for an individual
business management to deliver the accurate satisfaction to their employee and staff people from
where only they can put their best efforts and hard work. Providing the digital resources to the
employee will enable them to get the definite amount of knowledge and can perform their work
in speedy manner.
Theme3: To determine the challenges while adopting the workplace transformation at
organisation
Gorski, Gligorea and et.al., (2022) said that adopting and implementing the workplace
transformation, company faces the different challenges where the management has to keep their
focus to overcome and deal with the challenges in definite manner. There are different kinds of
challenges the business faces such as lack of change management and digital transformation
strategy, security concerns, budget constraints, lack of proper knowledge and skills and much
more. The company’s management is essentially required to understand and identify all the
possible challenges while adopting the workplace transformation because it will help and support

the company to set and create the strategies in prior way which does not harm and impact the
company’s productivity in wider manner.
Research Methodology
Research type
Research type is the procedure which helps the researcher to analyze the effective process for the
completion of the task. Research type is consisted of two types: qualitative and quantitative.
Qualitative research type simply defines as where the researcher collects the data and
information in non-numerical form such as interviews, open conversation, and focus groups. On
another side, the quantitative research type refers where the investigator has to gather the data
and information in the numerical or statistical form which leads them to get the definite result.
Thus, the current study will use the qualitative form of research type as it provides the
information in detailed manner and can perform the study accordingly.
Research approach
A procedure or a method which an investigator chose for the gathering of the appropriate amount
of data and information. There are mainly two types of research approaches which are inductive
and deductive. The inductive approach simply based on qualitative form of data and information
which initiates with the theories and observations (Casalino, Saso, Borin and et.al., 2020).
Whereas, the deductive approach is associated with the quantitative form of research type where
the results are dependent on the existing theory. Therefore, the present research study is going to
use the inductive type of approach because it helps the investigator to initiate with the theories
and observations in which the data is being analyzed by the new theory.
Research philosophy
The procedure from which the data is collected and analyzed for generating the accurate result
and outcome. The research philosophy is categorized into two sections which are interpretivism
and positivism. The interpretivism research philosophy believes that an individual can shape the
overall societal behavior where it allows the researcher to interpret the study in beneficial
manner. On another hand, the positivism philosophy is usually associated with the deductive
reasoning and enables the investigator to collect the data and information which is verified. Thus,
in this current research study, researcher will use the interpretivism philosophy as it delivers the
trustworthy and honest type of data which provides the definite outcome.

Data collection
Data collection is defined as where a researcher collects and gather the data through different
sources and can adopt the effective result. Data collection is of two types: primary and secondary
(Schwarzmüller, Brosi and et,al., 2018 ). Primary data collection is a method where researcher
gather from the personal interviews, surveys and group focus and provides the updated form of
data. On another side, secondary data collection is a method where the study and information is
already collected by another individual person which includes books, journals and newspapers.
However, the current research study will use the both type of data collection as it helps and
supports the researcher to get the appropriate and relevant information which overall maintain
the authenticity of the data.
Data analysis
It is a systematic process where the information is collected in definite manner. Data analysis is
of two types: thematic and statistical. Thematic analysis uses the qualitative form of data which
generally includes the study of the data through data sets. This procedure is used to analyses and
evaluate the major concerns of the study report (Englmaier and Falck, 2020). Whereas, the
statistical form of analysis associated with quantitative form of data where it gives errors in
sampling and mislead the entire process where the investigator will not check the validity and
not able to found the mechanism. Thus, research will utilize the thematic analysis which will
help to analyse the qualitative data and helps researcher to achieve the set goals.
Sampling
Sampling is the process of selecting and choosing an individual and group of people to obtain
and acquire the valid set of information in updated manner. Sampling is consisted of two types
which are random and non-probabilistic. In the current research study, researcher will use the
random sampling method in order to conduct a primary research among the employee of the
Unilever. The selected sample size for this current study is 20. This means a researcher has to
made and perform a questionnaire and have to conduct a survey among 20 employee of the
company Unilever in order to determine their views and opinions in regard with the research
study.
Ethical consideration
The ethical consideration is the principles which is required to be maintained essentially
by the researcher to conduct the good research. It is important for the researcher to keep their

focus on such areas while conducting the research as there should be no leak of personal
information of the participant otherwise it will lead the researcher to face the legal action. Also,
researcher need to ensure that participant will have no harm by any of their action during the
interview phase and will maintain the dignity while conducting the interview. Researcher need to
aware about their word selection as what they are conveying to the participant there must be use
of polite word so that it can't offend the participants. This research will provide the list of
references which will ensure that the research is not copied from any other source
Findings and Discussion
Theme1: Concept of innovative digital transformation.
Do you understand the concept of innovative
digital transformation?
Respondents
Yes 15
No 5
Total 20
Interpretation: From the above mentioned graph, it has been analysed that majority number of
people or participants are able to understand the concept of innovative digital workplace
transformation in definite manner and simply understands its effectiveness. There are total 20

participants in the survey where 15 participants are able to know about the concept whereas 5
participants are not much likely influenced with the statement. Adopting the digital workplace
transformation is important and effective as well where it helps and supports the employee to
complete their set goals and targets in efficient manner and can enhances the overall organization
performance. The businesses are essentially required to keep their focus on such topics for the
better growth of the company.
Theme2: Adoption of digital workplace transformation reduces the work stress and enhance the
employee performance.
Do you think that implementation of
the innovative digital workplace
transformation can reduce the work
load and increase the employee
performance?
Respondents
Yes 12
No 5
Not sure 3
Total 20