Integrated Care: Communication Methods & Reviewing Care Needs

This report examines the role of health, care, and support services in providing person-centered care within an integrated care framework. It identifies the importance of relationship and partnership working with multidisciplinary teams in delivering qualitative and personalized services to patients. D...Read More

SUPPORTING INDIVIDUALS
JOURNEY THROUGH INTEGRATED
CARE

TABLE OF CONTENTS
LO2..................................................................................................................................................1
Role of health, care and support service in supporting person centred care................................1
LO3..................................................................................................................................................1
Identify relationship and partnership working with multidisciplinary working with multi-
disciplinary teams........................................................................................................................1
LO4..................................................................................................................................................2
Different communication method used to support individual in meeting and reviewing their
care needs.....................................................................................................................................2
REFERENCES................................................................................................................................3

INTRODUCTION
Integrated care is care planned with people that work together as a team to deliver
appropriate care and support to patient so that it can quickly overcome the health issue. In
another words, it is bringing together responsibilities for provision and commissioning for better
care and support to patient. This report has depicted information related to role of healthcare and
support services in person centred care, relationship with partnership working.
MAIN BODY
LO2
Role of health, care and support service in supporting person centred care
Role of healthcare profession and support services is to provide dignity, respect and
recognition to all patient so that it can be easily overcome from the health issue. Healthcare
professional and different individuals offer services to patient as per their personal needs and
health issue so that they can be treated in effective manner (Goodwin, Stein and Amelung, 2021).
Coordinate care, support and treatment is provided to the patient with personalised services for
its good health and well-being. The main role of healthcare is to understand what all key health
problem are face by patient and the alternative treatment, intervention that could be used to cure
it in best possible manner.
Process of different person-centred assessment in defining individual own care pathway
Healthcare firstly lead efforts to understand what all problem or symptom, health issue face
by patient, then determine the type or health problem it is suffering. Then finally take steps to
decide a particular course of action or intervention that could be used by them to treat and define
individual care pathway. Another method is physical examination, record of key issue face by
patient and finding intervention that could be used to provide appropriate care and support to
patient for its overall health and well-being.
Review challenges and benefits of planning person centred care in workplace
Likewise challenges in achieving personal centred care is agreeing the roles and
responsibilities that need to be performed by each healthcare professional so that the desired care
services can be render to patient (De Luc and et.al., 2018). Along with it providing personalised
care to individuals as per its health issue. Benefits of planning personal centred care is that
patient will be provided appropriate care and support for its for overall health and well-being.
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LO3
Identify relationship and partnership working with multidisciplinary working with multi-
disciplinary teams
Positive partnership working between multidisciplinary working team contribute in
delivering qualitative and personalised services, support and care to patient. Empowering each
individual to have authority and power to complete the task related to providing care and support
to patient is necessary. Theory of collaborative working can be used to develop strong
relationship and partnership with multidisciplinary working with different team member. In this
informed decision making and information sharing should be promoted so that all team members
feel important part of team (World Health Organization, 2017). Informed decision contributes in
developing a feeling of belongingness among the multidisciplinary team member that are
working together as team for delivering qualitative healthcare services to patient. Confidentiality
of each other personal information needs to be maintained, along with it each individual or
profession need to effectively perform its roles and responsibilities while working in
multidisciplinary team. It is responsibility of all team member to openly, clearly and accurately
share all the information with each other so that there are no chance of confusion and conflict in
future scenario (Archibald and Barnard, 2018). It is responsibility of multidisciplinary team
member to share information related to patient condition, treatment provide with each other so
that more proper treatment can be offered to it.
LO4
Different communication method used to support individual in meeting and reviewing their care
needs
Communication is one of the important processes in meeting and reviewing care needs as
it helps in exchange of information from healthcare professional to patient. Likewise, verbal
communication is important as both written and oral communication through use of proper
language, words contribute patient in effective understanding of patient condition and type of
treatment need to be provided. It helps in clarifying the misunderstanding and providing missing
information so that right treatment can be offered to right patient in right manner. While written
communication is important as all the detailed related to review of health condition of patient is
note down on paper (Naylor, 2018). At the same time, oral communication contributes in
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building strong relationship with patient and providing it services as per care needs. Face to face
communication also helps in supporting individual in meeting and reviewing care needs, as
healthcare through face communication is able to review the actual condition and what it is
trying to communicate. Facial expression, gesture and body language and different non-verbal
method of communication helps in better exchange of information, review of care needs of
patient to effective plan intervention to treat patient. Moreover, the visual communication is best
method of share of supporting individuals to meet their needs as through visual they can easily
explain about what issue they are facing and the manner in which it can be treated in effective
way (Mujika and et,.al., 2018). Therefore, all these communication method helps in reviewing
and providing appropriate care to patient as per their needs.
CONCLUSION
From the above analysis it can be conclude that healthcare perform important role in providing
personal care through identifying and understanding what actual problem the patient is facing
and the way it can be resolve. At last it has helped in understanding the different communication
method that is used in reviewing care needs.
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REFERENCES
Books and journals
Archibald, M. M. and Barnard, A., 2018. Futurism in nursing: Technology, robotics and the
fundamentals of care. Journal of Clinical Nursing, 27(11-12). pp.2473-2480.
De Luc, K. and et.al., 2018. Developing care pathways: the handbook. Routledge.
Goodwin, N., Stein, V. and Amelung, V., 2021. What is integrated care?. In Handbook
integrated care (pp. 3-25). Springer, Cham.
Mujika, I and et,.al., 2018. An integrated, multifactorial approach to periodization for optimal
performance in individual and team sports. International journal of sports physiology
and performance, 13(5). pp.538-561.
Naylor, C. D., 2018. On the prospects for a (deep) learning health care system. Jama, 320(11),
pp.1099-1100.
World Health Organization, 2017. Integrated care for older people: guidelines on community-
level interventions to manage declines in intrinsic capacity.
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