Integrated Healthcare: Supporting Individual Journeys Report Analysis

This report explores integrated healthcare, focusing on supporting individual journeys within the context of the Health and Social Care (HSC) system. It begins by highlighting local resources that facilitate integrated care and addresses current needs within healthcare organizations. The report then examines the differences between healthcare and social care services, emphasizing inter-agency care provision. It delves into the support required for individuals to identify their needs, detailing the roles of healthcare professionals in person-centered care. The report also covers leadership within multidisciplinary teams, emphasizing information sharing and communication strategies to effectively respond to individual needs. Finally, it addresses communication boundaries, risk-taking in person-centered care, and communication regarding changes in needs, offering a comprehensive overview of the integrated healthcare landscape.

Supporting the Individual Journey
Through Integrated HSC

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
LO1..................................................................................................................................................3
Local resources and provision that supports integrated care working.........................................3
Current Local Needs of Healthcare organization........................................................................4
M1 Difference Between the Healthcare and Social Care Services and Inter-agency Care
Probision......................................................................................................................................5
D1 Local resources and Provision to Full-fill Needs of Patients.................................................5
LO2..................................................................................................................................................5
Support Required for Individual Person to Identify Their Own Requirement............................5
Role of Health Care Professional in Person Centred Care..........................................................6
M2 Own Involvement in Person Centred Care............................................................................7
D2 Differences in Care Assessment............................................................................................8
LO3..................................................................................................................................................8
Role of Leader in Health, Care or Support Service to Promote Effective Inter-Professional and
Multidisciplinary Team Working................................................................................................8
Describe the Responsibilities of Information Sharing Between Multidisciplinary Teams.........9
M3 Leadership style for Information Sharing...........................................................................10
D3 Personal Growth and Development.....................................................................................10
Methods of Communication......................................................................................................10
Communication Strategy to Identify and Respond to Needs of Individual Person...................11
M4 Communication Boundaries................................................................................................12
M5 Risk Taking In Supporting an Individual Person Through Personal Centred Risk Taking 12
D1 Communication Regarding to Change in Need...................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Integration of care at the micro level is concerned with the co-ordination of care for
individual patients and careers. This report highlights local resources which are available to
support the integrated care. After that the report highlights current need related to the health care
and support service. After that the report highlights individual skill in health and care in
identifying their own need in the market. After that the report describes the health, care or
support service practitioner in supporting person-centered care. After that the report goes on to
explain leadership within the remit of own role and multidisciplinary team working and the role
in transferring information in team. After that the report explains different communication
method which can be used to provide appropriate support to different individual. In the end the
report highlights communication strategies in identifying and responding to the needs of different
service users.
MAIN BODY
LO1
Local resources and provision that supports integrated care working
Multidisciplinary care used to take place at the time when professionals from a range of
disciplines work together to deliver comprehensive care which can help in addressing as many of
the patient's health and other needs as possible (Fleischman and et.al., 2016). There are many
resources which are available in the market to improve the level of the integrated health care in
the nation some of them are as follow:
Integrated voluntary approach in STP/ICS programme: It is one of the best resources
which is available to improve integrated care in the country. This resource will help the patient in
getting the integrated care at minimum cost as the funding of all this project will be done by
primary and community services to help build ‘primary care networks. These GP-led
partnerships mean people can see an expanded professional team in the local community, which
could include therapists, nurses and mental health staff plus non-clinical support for concerns
like social isolation or debt. This resource will also help the hospital industry and patient in
understanding the data about the intelligence health care and wellbeing of the nation public in the
organization. This will eventually tempt and force them to have a better day to day physical and
mental health and reduce health inequality between different group in the country. This resource
was developed by NHS. NHS has compiled this resource of integrated health with the number of

different indexes the main aim of the organization was to support the previous integrated system
and also improve the quality of life in the nation (World Health Organization, 2018).
This resource used to support the database which will help in improving the integrated
health in the nation as this program was developed on the basis of the diagnostic enabling system
helps the organization in bringing together information regarding all the component of health and
care in the nation. Diagnostic resource analysis report used to include an interpretation of
multiple source of information and dataset which will help in getting more relevant data set in
the analysis which will eventually improve the quality of health and care in the nation.
Current Local Needs of Healthcare organization
There are many functions are performed by the health care organization to provide
integrated health care to the patients. They haver different need that are related to the delivery of
the personal care. Health and Social care services need are basically related to the functionality
and operations. The current practices that are used by the health carte organization are based on
traditional methods but. It is important for health and social care organization to implement
innovation in the process to increase the conversion rate of the services, by using technology in
the process of integrated health care health officials can provide better treatment to the patient. In
different type of care services HSC need to use different assistive devices that can help them to
provide better health and medical care to patient (Barrington, 2019). Other thing Health care
services need to do, it to use the better methods of promotions to develop understanding in
people who require these service in order to recover from their medical condition. The basis need
HSC have is regarding to the human resources. There numbers of health care officials is not
efficient to provide better care to patients. By this health and social care services can
effectiveness of their services. Availability of skilled and trained staff can improve the process of
personal care and in case of emergency related to health care. This how health care services have
some need in current time in UK.
There are also some changes they need to implement in their current practices. This
changes are basically of technical and procedural type. Technical and procedural changes can
enable to the health and social care services to provide medical care to people with respective
cognitive of palliative care (Buse, Martin and Nettleton, 2018)

. The main services provide by the health care services are primary care, mental health and drug
treatment, dental services and professional interpreters. These all services are need to be
improved in order to get better result on the patient end.
M1 Difference Between the Healthcare and Social Care Services and Inter-agency Care
Probision
The healthcare and social care services are different from each other. There are some
basic differences between these services. The health care services are concerned about the health
and medical issues of patients and individual person. The services provided by health care
services are associated with particular health issues. The inter-agency services are more focused
on other issues which are focused on the improvement of the services that are provided to the
children and their families. The inter-agency care is focused on the activities like bring people
together, engage the stakeholders to improve their functions to provide better cross functional
services to children.
D1 Local resources and Provision to Full-fill Needs of Patients
To provide better health care services to people it is important for organization to
maintain all the resources that are required in order to meet needs of patients. There are different
provisions and resources are their that can be used by health and social care services to identify
the people who required the personal health care services in order to survive.
LO2
Support Required for Individual Person to Identify Their Own Requirement
It is important for individual to identify their personal needs. This is important because it
is not possible to provide them with medical and health care support. There are different ways
health care and social care services can used to help the individual person to identified their
personal needs (Challis, Darton and Stewart, 2018). The common methods that can be used by
the health care services are- Communication, use of technology, consultation and health check
up.
Communication
Communication is one of the best way to transfer the information. By using
communication healthcare officials can help the patient to know their current situation.
Communication can be used to collect information from them regarding to their health and
mental condition. This method is good for both health care and social care services along with

patient. Health care services can use communication to make people aware of their health
conditions. By knowing the health related concern they will be able to communicate their
requirement.
Technologies
Technology is one of the best way to help the individual person to identify their personal
needs. There medical authorities can use different monitoring and assistive devices to perform
self monitoring. By this process they will be able to track their health conditions. By continuous
tracking patients will be able to know changes in their health conditions. This how health care
services can use technology to help patient to identify their needs and requirements.
Consultation
Consultation is a process that is used by the medical service to make person aware of
different issues and problems that are signs of a disease or a health issue, this consultation can
help them to track the signs in their body (Chamberlain, Wolstenholme and Dexter, 2015).
Regular consultation can also help the individual to identify their requirement. In the
consultation process medical professionals can provide different type of information to the
person to maintain their health. This they can evaluate their health as per these standards which
can help them find any uncertain thing about their health.
Health Check-up
Health check up is a process that can be a way to evaluate personal health condition. In
this process person go for a full body check up to analyse their health condition. By this they can
know what kind of physical or mental problem they are facing. This can enable them to know
their physical requirements.
This is how different ways health care services can use to develop skills in person to
identify their own needs. This ability of individual person can help the health care services to
perform their actions without getting interrupted.
Role of Health Care Professional in Person Centred Care
The person centred care is concerned with the health condition of individual person. In
this process role of health care official is too important. They need to full fill different
requirement to meet their work related targets. Some of the main role of health care official are-
Conduct Primary Check-up

This is most important role of health care official in the person centred care. They are
responsible to conduct regular basis primary check-up of the individual patient to stay aware of
their physical condition (Costa-Font and Greer, 2016). It can help the to understand the
development or decline in health condition of person. In person centred care health official use
the health care practices that are based on the case of a targeted patient.
Promotion Of Good Health
It is duty of health care practitioner to guide the individual patient and their family about
the good health to develop understanding in them related to their personal health. Doctors can
promote good health with authority, and they are able to provide better information to individual
patient as per the health condition.
Collect Information
If a person is provide with person centred care then it is important for the doctors to
prepare proper documentation of individual's case to decide the medication process, if a person is
suffering with long term illness than it becomes more important for health official to know the
medical history and background of person. This can help them to plan further medication for
patient to get better result with proper treatment.
Communicate With Relatives
In the person centred care it is important for health officials to maintain continuous
contact and communication with relatives to make them aware of the health condition of patient
(Curtis and Burns, 2015). This will help the family members to deal with patient and plan their
daily routine as per needs and requirement of patient.
Plan medication As per response of Patient Body
In the medication process different medicines have different side effects. This side effects
can cause different problems to the patient. By using better medication planning doctors can
minimise the impact of the heavy medicines. By this they can help he patient to recover faster
with development in health condition.
This is how different role a medical practitioner have to provide personal centred care to
individual patient.
M2 Own Involvement in Person Centred Care
As the health official provide care to the individual person in the person centred are they
perform different practices that are based on health condition of individual person. In this

process there are some responsibilities patient also need to full fill. This can help the person to
meet the treatment related requirement. Some roles of individual patient are- follow the
guidelines that are provided by doctors, take all the medication that are mentioned in
prescription. It is also their duty is to avoid actions and activities that can affect their health
development form illness.
D2 Differences in Care Assessment
There are different methods and steps are followed in the Integrated care pathway. This steps are
depended on the individual case. Some of main steps of this pathway are- Condition analysis,
identification of stakeholders, process mapping, initial audit, control development,
implementation and review (Dimond, 2016). All the steps are followed to develop a better plan
for the treatment of individual patient. This is how by using Integrated Pathway A treatment plan
is developed by the medical staff.
LO3
Role of Leader in Health, Care or Support Service to Promote Effective Inter-Professional and
Multidisciplinary Team Working
The leader's role is very important in each and every organization to work properly and
smoothly. Leadership in every aspect is very important, building a right team, and motivate the
team members to work, so it maintains the prestige of the organization.
Roles of the leader to pay the responsibilities
Proper Communication
Communication is necessary between the team members and the leader, the message for
the team and the work given to the team, should be clearly communicated by the leader, so that
no confusion would be there. Understanding between the individuals of the team is maintained,
leader should take care of this.
Maintain Motivation
Motivation in the team is needed to serve the better, so the leader has to inspire its team
through building the trust among them (Entwistle, Cribb and Owens, 2018). Communicate the
message properly, motivate the team for hard working. Leader should develop the team spirit,
developing the confidence to be a winning team.
Better Organisation

Leader of the team is responsible for many things in the organisation, the leader has to
take care of the work should be done before the deadline, time management is necessary. The
disorganised team can't complete the goals, so leader have to handle the teams work shift,
contingency plan, schedule of the employees changes, etc.
The leader should consider the team members equal, control over the team, proper
balance between management and employees (Glasby, 2017). The leader provides the vision to
their team with full motivation, moral support to them, the team works in that direction and
provide good services to the clients.
There are different Leadership styles that can be used to lead a multidisciplinary team in
the health care and social care services. Leader can use democratic, transformational,
transactional and coach style leadership.
These all leadership styles which can be used for different context of business. For health
care and social care organization people can use various leadership style. For better performance
and improved capability of multidisciplinary team democratic leadership style is most suitable.
Democratic Leadership Style
In this style employees of organization are included in the decision making process. The
final decision is in hand of leader but the response and feedback of employees are valuable for
them. By following those feedbacks and suggestion leader take the decision for organization. For
the health care services the condition is same. In this case leader take the decision for providing
services to patient but the feedbacks of team member are considered in the process of the
decision making.
Describe the Responsibilities of Information Sharing Between Multidisciplinary Teams
Integrated working of the teams for better practice. The multidisciplinary teams work
together by sharing the information of their fields. Communicate with different departments by
using technology properly (Higham and Phelps, 2019). Suppose the patients has the radiological
test report, and pathological test reports of sample of tissues or cells, the Physician have to
combine the data of these reports together and give proper prescription to the patient. So this
process needs the proper information to be acknowledged . Gather the data and make the result is
very important, otherwise it will be on risk with lives.
Sharing the information is identify issues at an early stage, so it creates a safe side.
Suppose there is absence of the practitioner of the different department, this information should

be conveyed within the organisation and alternate should be arranged before facing any
inconvenience.
The multidisciplinary teams meeting is good to share the information of their
departments. These meeting have discussion overall, like innovation in technology to treat the
patients better and easily. All these part of responsibilities of information sharing , so no
confusion, no inconvenience would be there. Prepare to handle the situation when it goes wrong,
clear communication is needed for sharing the information. Good way to share new ideas, new
ways of treatment. Technology plays a important role in sharing the information in many ways.
Creating new opportunities for the practice. For example Indian practitioners can learn from
American practitioners via information sharing, update themselves with new technology used to
practice.
M3 Leadership style for Information Sharing
There is huge role of leadership in maintaining communication on the floor or team.
Better and efficient practices of leader can help the whole team to implement efficient
communication with in the team. This is important to develop better understanding between the
team members (Hutchinson and Jackson, 2015). This can help the team members to share
complex and typical information with higher effectiveness. This is how leadership can improve
the information sharing process in the organization.
D3 Personal Growth and Development
There is huge role of integrated care plan on the individual person. By following a particular
plan better improvement can be achieved in the health conditions. There are different measures
can be used in the process to improve the health care of the patient. This process can be used to
provide better services to the individual person to make effective changes in their health
conditions.
LO4
Methods of Communication
There are different methods of communication are used in process to meet and review needs that
are related to the care (Mackie and Darvill, 2016). Communication process or methods are used
in the health and social care can help the medical staff to improve their efficiency in providing
services to the particular patients. There are different methods are good for the health and social
care services. Some of communication methods are- oral communication, written

communication, internet and telephone. This are some of the most common methods for the
health and social care providers.
Oral Communication
Generally it is known as the way to transfer information and idea verbally. By using the
oral communication data and information can be transferred in the health care services. Oral
communication can be considered as one of the best way of communication. It can help the
medical staff to plan strategy to provide the services to the patient. This method also can be used
to communication with the patient. It can help the health authorities to better understand of the
person.
Written Communication
Written communication process is used by the people in organization for professional
communication. This type of communication can be used in different manners. To transfer the
official and professional information transfer between the medical staff members and it also can
be used to communicate with patient.
Telephonic Communication
For instant and long distance communication it is most suitable. For the emergency
condition doctors and medical staff can use this method to communicate with each other.
Internet Communication
In this process different applications and software are used by the health officials to
communicate with larger audience (Moss, 2017). They can use a broadcast message to
communicate with larger audience to provide particular related to health and social care.
Communication Strategy to Identify and Respond to Needs of Individual Person
There are different strategies can be used in the health and social service provider to identify
the needs of individual person and respond according to it. Some of the main strategies of
communication are-
Listen
To gain better and efficient information and data it is important to improve the listening
skills, by improving listening better information can be collected from the speaker. For the health
care and social care services health care officials can use this strategy to collect information from
the patient. By this process they will be able to get better knowledge of health condition of
patient.

Ask Question
This is basic thing which used by people to know more about particular topic. By asking
question health care service provider can analyse and evaluate the health condition of patient.
Be Empathetic
This most important f or the doctors to be empathetic to provide moral support to the
individual patient. For example, doctors can use their empathetic behaviour to motivate the
patient to perform activities that can help them to recover faster.
This is how different communication strategies can be used by the health care services to
improve the performance in handling and collect information from patient.
M4 Communication Boundaries
In the health care services there are certain information need to hide from the patient to keep
their moral up. By provide limited information they can help the person to prevent break in
motivation and morals.
M5 Risk Taking In Supporting an Individual Person Through Personal Centred Risk Taking
There some risk in person centred practices that are designed to provide personal medical care
(Pandya-Wood, Barron and Elliott, 2017)
. It is important for us to have high capacity to handle risk in order to implement new
practices in the health care services.
D1 Communication Regarding to Change in Need
In many conditions this is important for health officials to make change in the process and
method of services providing. This is important for them to communicate this details with patient
to get their support in process.
CONCLUSION
This report is concluding the importance of health and social care services in UK. Various
local resources used in the process of health care services has been analysed in the report.
Current needs of HSC providers have been analysed in the study. The process to develop skills
of identification own need has been explained in report. The impact of own relationship with
individual and multidisciplinary team members is evaluated for care pathway. The need of
person centred communication has been studied in the report.