ISY2004 Project Plan: Intelligent Information Inc. Case Study Analysis
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This report provides a comprehensive project plan for "Intelligent Information Inc.," a firm aiming to leverage big data analytics. The report includes a Gantt chart, network diagram, and identification of six milestones using SMART criteria. A detailed resource table outlines personnel and their roles, along with a project budget that breaks down costs by task and phase. The RACI table clarifies responsibilities for each activity. The report also addresses potential risks, including mitigation strategies and a probability and impact matrix. The project plan is designed to guide the organization's purchase and implementation of a big data analytics package, aiming to improve marketing, operations, and customer loyalty. The project is planned to be completed within 56 days. The report also includes the project's budget breakdown and identifies potential risks along with mitigation strategies, and a probability and impact matrix. The report follows the guidelines of the ISY2004 course, and includes a bibliography of relevant sources.

Running head: PROJECT MANAGEMENT
Case study – Intelligent Information Inc.
Name of the Student
Nam of the University
Author’s Note
Case study – Intelligent Information Inc.
Name of the Student
Nam of the University
Author’s Note
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1
PROJECT MANAGEMENT
Table of Contents
1. Overview of the project..........................................................................................................2
2. Gantt chart..............................................................................................................................2
3. Network diagram....................................................................................................................3
4. Identification of the six milestone using SMART criteria.....................................................3
5. Resource table........................................................................................................................4
6. Project budget.........................................................................................................................5
7. RACI table.............................................................................................................................8
8. Potential risks.......................................................................................................................12
9. Probability and impact matrix..............................................................................................13
Bibliography.............................................................................................................................15
PROJECT MANAGEMENT
Table of Contents
1. Overview of the project..........................................................................................................2
2. Gantt chart..............................................................................................................................2
3. Network diagram....................................................................................................................3
4. Identification of the six milestone using SMART criteria.....................................................3
5. Resource table........................................................................................................................4
6. Project budget.........................................................................................................................5
7. RACI table.............................................................................................................................8
8. Potential risks.......................................................................................................................12
9. Probability and impact matrix..............................................................................................13
Bibliography.............................................................................................................................15

2
PROJECT MANAGEMENT
1. Overview of the project
The paper mainly reflects on the organization “Intelligent Information Inc.” which is
one of the international firm that mainly consists of 200,000 employees in various countries.
The main strategic goal of the organization is utilizing big data quite effectively. The firm
mainly considers the purchase of big data analytics package. The main task in the project is to
properly understand the needs of marketing in context to identification of the various
potential customers for improving the service delivery for enhancing loyalty for reducing
churn. Operations are generally interested in IoT sensors are generally utilizing predictive as
well as prescriptive maintenance.
2. Gantt chart
The Gantt chart for the project that is generally developed for the organization
“Intelligent Information Inc.” is generally provided below:
Figure 1: Gantt chart
PROJECT MANAGEMENT
1. Overview of the project
The paper mainly reflects on the organization “Intelligent Information Inc.” which is
one of the international firm that mainly consists of 200,000 employees in various countries.
The main strategic goal of the organization is utilizing big data quite effectively. The firm
mainly considers the purchase of big data analytics package. The main task in the project is to
properly understand the needs of marketing in context to identification of the various
potential customers for improving the service delivery for enhancing loyalty for reducing
churn. Operations are generally interested in IoT sensors are generally utilizing predictive as
well as prescriptive maintenance.
2. Gantt chart
The Gantt chart for the project that is generally developed for the organization
“Intelligent Information Inc.” is generally provided below:
Figure 1: Gantt chart

3
PROJECT MANAGEMENT
(Source: Created by Author)
3. Network diagram
The network diagram for the project is generally provided below:
Figure 2: Network diagram
(Source: Created by Author)
4. Identification of the six milestone using SMART criteria
The six milestones that are generally identified with the help of the SMART criteria
are generally elaborated below:
Specific: The firm wants to purchase the big data analytics package and for this they
want to organize a program that must consist number of strategic objectives.
Measurable: The organization wants to improve the operations of the international
firm with the help of the program such that the success of the program can be analyzed.
PROJECT MANAGEMENT
(Source: Created by Author)
3. Network diagram
The network diagram for the project is generally provided below:
Figure 2: Network diagram
(Source: Created by Author)
4. Identification of the six milestone using SMART criteria
The six milestones that are generally identified with the help of the SMART criteria
are generally elaborated below:
Specific: The firm wants to purchase the big data analytics package and for this they
want to organize a program that must consist number of strategic objectives.
Measurable: The organization wants to improve the operations of the international
firm with the help of the program such that the success of the program can be analyzed.
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PROJECT MANAGEMENT
Attainable: The organization must be able to give proper stability as well as
efficiency for managing the program as well as other significant factors.
Realistic: It is analyzed that the entire project must be completed within the budget
and time that is realistic as well as feasible.
Time-bound: The entire project must be completed successfully within 56 days such
that the goals and objectives of the project can be achieved.
5. Resource table
The resources who are generally engaged with the project are generally listed in the
table below:
Resource
Name
Type
Max.
Units
Std. Rate
Ovt.
Rate
Cost/Use
Accrue
At
Base
Calendar
VP of
operations
Work 100% $ 100.00/hr $ 0.00/hr $ 0.00 Prorated Standard
VP of
marketing
Work 100% $ 100.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Project
sponsor
Work 100% $ 0.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Risk manager Work 100% $ 100.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Steering
committee
Work 100% $ 90.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Program
manager
Work 100% $ 90.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Financial Work 100% $ 85.00/hr $ 0.00/hr $ 0.00 Prorated Standard
PROJECT MANAGEMENT
Attainable: The organization must be able to give proper stability as well as
efficiency for managing the program as well as other significant factors.
Realistic: It is analyzed that the entire project must be completed within the budget
and time that is realistic as well as feasible.
Time-bound: The entire project must be completed successfully within 56 days such
that the goals and objectives of the project can be achieved.
5. Resource table
The resources who are generally engaged with the project are generally listed in the
table below:
Resource
Name
Type
Max.
Units
Std. Rate
Ovt.
Rate
Cost/Use
Accrue
At
Base
Calendar
VP of
operations
Work 100% $ 100.00/hr $ 0.00/hr $ 0.00 Prorated Standard
VP of
marketing
Work 100% $ 100.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Project
sponsor
Work 100% $ 0.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Risk manager Work 100% $ 100.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Steering
committee
Work 100% $ 90.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Program
manager
Work 100% $ 90.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Financial Work 100% $ 85.00/hr $ 0.00/hr $ 0.00 Prorated Standard

5
PROJECT MANAGEMENT
manager
Hr manager Work 100% $ 85.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Big Data
Analytics
Package
Material $ 1,000,000.00 $ 0.00 Prorated
Additional
cost
Material $ 600,000.00 $ 0.00 Prorated
6. Project budget
The budget that is generally needed for the project is generally reflected in the table
below:
WBS Task Name Duration Start Finish
Resource
Names
Cost
0
Project for
Intelligent
Information Inc.
56 days
Mon 28-
01-19
Mon 15-
04-19
$ 1,645,480.00
1 Initiation phase 12 days
Mon 28-
01-19
Tue 12-
02-19
$ 8,320.00
1.1
Development of
business case
2 days
Mon 28-
01-19
Tue 29-
01-19
Program
manager
$ 1,440.00
1.2
Undertaking
feasibility study
3 days
Wed 30-
01-19
Fri 01-
02-19
Financial
manager
$ 2,040.00
1.3
Establishing
project charter
2 days
Mon 04-
02-19
Tue 05-
02-19
Program
manager
$ 1,440.00
1.4 Hiring 2 days Wed 06- Thu 07- Hr manager $ 1,360.00
PROJECT MANAGEMENT
manager
Hr manager Work 100% $ 85.00/hr $ 0.00/hr $ 0.00 Prorated Standard
Big Data
Analytics
Package
Material $ 1,000,000.00 $ 0.00 Prorated
Additional
cost
Material $ 600,000.00 $ 0.00 Prorated
6. Project budget
The budget that is generally needed for the project is generally reflected in the table
below:
WBS Task Name Duration Start Finish
Resource
Names
Cost
0
Project for
Intelligent
Information Inc.
56 days
Mon 28-
01-19
Mon 15-
04-19
$ 1,645,480.00
1 Initiation phase 12 days
Mon 28-
01-19
Tue 12-
02-19
$ 8,320.00
1.1
Development of
business case
2 days
Mon 28-
01-19
Tue 29-
01-19
Program
manager
$ 1,440.00
1.2
Undertaking
feasibility study
3 days
Wed 30-
01-19
Fri 01-
02-19
Financial
manager
$ 2,040.00
1.3
Establishing
project charter
2 days
Mon 04-
02-19
Tue 05-
02-19
Program
manager
$ 1,440.00
1.4 Hiring 2 days Wed 06- Thu 07- Hr manager $ 1,360.00

6
PROJECT MANAGEMENT
consultant for
identifying suitable
analytic packages
02-19 02-19
1.5
Recruiting
project team of
internal and
external staff
3 days
Fri 08-
02-19
Tue 12-
02-19
Hr manager $ 2,040.00
1.6
Milestone
1:Completion of
initiation phase
0 days
Tue 12-
02-19
Tue 12-
02-19
$ 0.00
2 Planning phase 12 days
Wed 13-
02-19
Thu 28-
02-19
$ 8,520.00
2.1
Development of
project plan
3 days
Wed 13-
02-19
Fri 15-
02-19
Program
manager
$ 2,160.00
2.2
Development of
resource plan
4 days
Mon 18-
02-19
Thu 21-
02-19
Hr manager $ 2,720.00
2.3
Development of
financial plan
3 days
Fri 22-
02-19
Tue 26-
02-19
Financial
manager,
Project sponsor
$ 2,040.00
2.4
Development of
risk management
plan
2 days
Wed 27-
02-19
Thu 28-
02-19
Risk manager $ 1,600.00
PROJECT MANAGEMENT
consultant for
identifying suitable
analytic packages
02-19 02-19
1.5
Recruiting
project team of
internal and
external staff
3 days
Fri 08-
02-19
Tue 12-
02-19
Hr manager $ 2,040.00
1.6
Milestone
1:Completion of
initiation phase
0 days
Tue 12-
02-19
Tue 12-
02-19
$ 0.00
2 Planning phase 12 days
Wed 13-
02-19
Thu 28-
02-19
$ 8,520.00
2.1
Development of
project plan
3 days
Wed 13-
02-19
Fri 15-
02-19
Program
manager
$ 2,160.00
2.2
Development of
resource plan
4 days
Mon 18-
02-19
Thu 21-
02-19
Hr manager $ 2,720.00
2.3
Development of
financial plan
3 days
Fri 22-
02-19
Tue 26-
02-19
Financial
manager,
Project sponsor
$ 2,040.00
2.4
Development of
risk management
plan
2 days
Wed 27-
02-19
Thu 28-
02-19
Risk manager $ 1,600.00
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PROJECT MANAGEMENT
2.5
Milestone 2:
Completion of
planning phase
0 days
Thu 28-
02-19
Thu 28-
02-19
$ 0.00
3 Execution phase 28 days
Fri 01-
03-19
Tue 09-
04-19
$ 1,624,400.00
3.1
Trial short list
of platforms
4 days
Fri 01-
03-19
Wed 06-
03-19
Steering
committee
$ 2,880.00
3.2
Gaining
agreement with
major stakeholders
3 days
Thu 07-
03-19
Mon 11-
03-19
VP of
operations
$ 2,400.00
3.3
Negotiating
with vendors
4 days
Tue 12-
03-19
Fri 15-
03-19
VP of
marketing
$ 3,200.00
3.4
Gaining access
to relevant internal
data sources
3 days
Mon 18-
03-19
Wed 20-
03-19
Steering
committee
$ 2,160.00
3.5
Implementing
series of analytical
solution
4 days
Thu 21-
03-19
Tue 26-
03-19
Steering
committee, VP
of marketing,
Big Data
Analytics
Package[1]
$ 1,006,080.00
PROJECT MANAGEMENT
2.5
Milestone 2:
Completion of
planning phase
0 days
Thu 28-
02-19
Thu 28-
02-19
$ 0.00
3 Execution phase 28 days
Fri 01-
03-19
Tue 09-
04-19
$ 1,624,400.00
3.1
Trial short list
of platforms
4 days
Fri 01-
03-19
Wed 06-
03-19
Steering
committee
$ 2,880.00
3.2
Gaining
agreement with
major stakeholders
3 days
Thu 07-
03-19
Mon 11-
03-19
VP of
operations
$ 2,400.00
3.3
Negotiating
with vendors
4 days
Tue 12-
03-19
Fri 15-
03-19
VP of
marketing
$ 3,200.00
3.4
Gaining access
to relevant internal
data sources
3 days
Mon 18-
03-19
Wed 20-
03-19
Steering
committee
$ 2,160.00
3.5
Implementing
series of analytical
solution
4 days
Thu 21-
03-19
Tue 26-
03-19
Steering
committee, VP
of marketing,
Big Data
Analytics
Package[1]
$ 1,006,080.00

8
PROJECT MANAGEMENT
3.6
Training
business users and
IT maintenance
staff
4 days
Wed 27-
03-19
Mon 01-
04-19
Steering
committee,
Additional
cost[1]
$ 602,880.00
3.7
Transition of the
system from special
products to
production
3 days
Tue 02-
04-19
Thu 04-
04-19
VP of
operations
$ 2,400.00
3.8
Identification
of further projects
3 days
Fri 05-
04-19
Tue 09-
04-19
VP of
operations
$ 2,400.00
3.9
Milestone 3:
Completion of
execution phase
0 days
Tue 09-
04-19
Tue 09-
04-19
$ 0.00
4 Closure phase 4 days
Wed 10-
04-19
Mon 15-
04-19
$ 4,240.00
4.1
Stakeholder's
signoff
2 days
Wed 10-
04-19
Thu 11-
04-19
Hr manager $ 1,360.00
4.2
Post project
review
4 days
Wed 10-
04-19
Mon 15-
04-19
Program
manager
$ 2,880.00
4.3
Milestone 4:
Completion of
closure phase
0 days
Thu 11-
04-19
Thu 11-
04-19
$ 0.00
7. RACI table
The RACI table for the entire project is generally reflected in the table below where
PROJECT MANAGEMENT
3.6
Training
business users and
IT maintenance
staff
4 days
Wed 27-
03-19
Mon 01-
04-19
Steering
committee,
Additional
cost[1]
$ 602,880.00
3.7
Transition of the
system from special
products to
production
3 days
Tue 02-
04-19
Thu 04-
04-19
VP of
operations
$ 2,400.00
3.8
Identification
of further projects
3 days
Fri 05-
04-19
Tue 09-
04-19
VP of
operations
$ 2,400.00
3.9
Milestone 3:
Completion of
execution phase
0 days
Tue 09-
04-19
Tue 09-
04-19
$ 0.00
4 Closure phase 4 days
Wed 10-
04-19
Mon 15-
04-19
$ 4,240.00
4.1
Stakeholder's
signoff
2 days
Wed 10-
04-19
Thu 11-
04-19
Hr manager $ 1,360.00
4.2
Post project
review
4 days
Wed 10-
04-19
Mon 15-
04-19
Program
manager
$ 2,880.00
4.3
Milestone 4:
Completion of
closure phase
0 days
Thu 11-
04-19
Thu 11-
04-19
$ 0.00
7. RACI table
The RACI table for the entire project is generally reflected in the table below where

9
PROJECT MANAGEMENT
R=Responsible
A-Accountable
C-Consulted
I=Informed
Activities VP of
operation
s
VP of
marketing
Project
sponso
r
Risk
manager
Steering
committee
Progra
m
manager
Hr
manager
Financial
manager
Development
of business
case
C R, A I
Undertaking
feasibility
study
C I R, A
Establishing
project
charter
C R, A I
Hiring
consultant for
identifying
suitable
analytic
packages
I C R, A
PROJECT MANAGEMENT
R=Responsible
A-Accountable
C-Consulted
I=Informed
Activities VP of
operation
s
VP of
marketing
Project
sponso
r
Risk
manager
Steering
committee
Progra
m
manager
Hr
manager
Financial
manager
Development
of business
case
C R, A I
Undertaking
feasibility
study
C I R, A
Establishing
project
charter
C R, A I
Hiring
consultant for
identifying
suitable
analytic
packages
I C R, A
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PROJECT MANAGEMENT
Recruiting
project team
of internal
and external
staff
I C R, A
Development
of project
plan
C R, A I
Development
of resource
plan
I C R, A
Development
of financial
plan
C I R, A
Development
of risk
management
plan
R, A C I
Trial
short list of
platforms
R, A C I
PROJECT MANAGEMENT
Recruiting
project team
of internal
and external
staff
I C R, A
Development
of project
plan
C R, A I
Development
of resource
plan
I C R, A
Development
of financial
plan
C I R, A
Development
of risk
management
plan
R, A C I
Trial
short list of
platforms
R, A C I

11
PROJECT MANAGEMENT
Gaining
agreement
with major
stakeholders
C I R,A
Negotiating
with vendors
C I R,A
Gaining
access to
relevant
internal data
sources
R, A C I
Implementin
g series of
analytical
solution
C R, A I
Training
business
users and IT
maintenance
staff
C R, A I
Transition of
the system
from special
products to
C R, A I
PROJECT MANAGEMENT
Gaining
agreement
with major
stakeholders
C I R,A
Negotiating
with vendors
C I R,A
Gaining
access to
relevant
internal data
sources
R, A C I
Implementin
g series of
analytical
solution
C R, A I
Training
business
users and IT
maintenance
staff
C R, A I
Transition of
the system
from special
products to
C R, A I

12
PROJECT MANAGEMENT
production
Identification
of further
projects
C R, A I
Stakeholder's
signoff
C R, A I
Post
project
review
C R, A I
8. Potential risks
The risks which are mainly associated with the project are generally listed below with
proper risk mitigation plan so that the risk and challenges can be resolved effectively.
Risk Details Risk Nature Risk Type Mitigation Plan
Schedule slippage Positive Internal It is found that some
more functionalities
are added that causes
number of risks as
well as challenges
within the project
and in order to
resolve the risks
proper tracking of
project schedule is
PROJECT MANAGEMENT
production
Identification
of further
projects
C R, A I
Stakeholder's
signoff
C R, A I
Post
project
review
C R, A I
8. Potential risks
The risks which are mainly associated with the project are generally listed below with
proper risk mitigation plan so that the risk and challenges can be resolved effectively.
Risk Details Risk Nature Risk Type Mitigation Plan
Schedule slippage Positive Internal It is found that some
more functionalities
are added that causes
number of risks as
well as challenges
within the project
and in order to
resolve the risks
proper tracking of
project schedule is
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PROJECT MANAGEMENT
necessary.
Improper technical
knowledge
Negative External The team members
are hired as per their
technical knowledge
as well as skill so
that they can be able
to complete the
project.
Improper resource
management
Negative Internal The resources of the
project must be
managed
successfully for
avoiding the risks as
well as challenges.
Improper budget use Negative Internal If the budget of the
project is not used
properly then it can
cause a number of
financial issues and
challenges.
9. Probability and impact matrix
The risk probability matrix is provided below:
Probabilit
y
Very Low Low Medium High Very High
PROJECT MANAGEMENT
necessary.
Improper technical
knowledge
Negative External The team members
are hired as per their
technical knowledge
as well as skill so
that they can be able
to complete the
project.
Improper resource
management
Negative Internal The resources of the
project must be
managed
successfully for
avoiding the risks as
well as challenges.
Improper budget use Negative Internal If the budget of the
project is not used
properly then it can
cause a number of
financial issues and
challenges.
9. Probability and impact matrix
The risk probability matrix is provided below:
Probabilit
y
Very Low Low Medium High Very High

14
PROJECT MANAGEMENT
Impact 1 2 3 4 5
Very Low 1 Very
Low 1
Lo
w 2
Lo
w 3
Low
4
Mediu
m 5
Low 2 Lo
w 2
Lo
w 4
Mediu
m 6
Medium
8
Hig
h
10
Medium 3 Lo
w 3
Mediu
m 6
Hig
h 9
High
h 12
Very
High 15
High 4 Lo
w 4
Mediu
m 8
Hig
h
12
Very High
16
Very
High 20
Very High 5 Mediu
m 5
Hig
h
10
Very
High 15
Very High
20
Very
High 25
The probability matrix for the risks that are associated with this project are listed in
the table below:
Risk Probability of
Occurrence
Impact on Project Risk Quotient
Lack of Technical
Knowledge of
Employees
3 3 9
Budget Overshoot 5 4 20
Inexperienced team 3 4 12
Improper resource
management
3 5 15
Schedule slippage 4 4 16
PROJECT MANAGEMENT
Impact 1 2 3 4 5
Very Low 1 Very
Low 1
Lo
w 2
Lo
w 3
Low
4
Mediu
m 5
Low 2 Lo
w 2
Lo
w 4
Mediu
m 6
Medium
8
Hig
h
10
Medium 3 Lo
w 3
Mediu
m 6
Hig
h 9
High
h 12
Very
High 15
High 4 Lo
w 4
Mediu
m 8
Hig
h
12
Very High
16
Very
High 20
Very High 5 Mediu
m 5
Hig
h
10
Very
High 15
Very High
20
Very
High 25
The probability matrix for the risks that are associated with this project are listed in
the table below:
Risk Probability of
Occurrence
Impact on Project Risk Quotient
Lack of Technical
Knowledge of
Employees
3 3 9
Budget Overshoot 5 4 20
Inexperienced team 3 4 12
Improper resource
management
3 5 15
Schedule slippage 4 4 16

15
PROJECT MANAGEMENT
PROJECT MANAGEMENT
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PROJECT MANAGEMENT
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agile project management be adopted by industries other than software
development?. Project Management Journal, 45(3), pp.21-34.
Conforto, E.C., Amaral, D.C., da Silva, S.L., Di Felippo, A. and Kamikawachi, D.S.L., 2016.
The agility construct on project management theory. International Journal of Project
Management, 34(4), pp.660-674.
Joslin, R. and Müller, R., 2015. Relationships between a project management methodology
and project success in different project governance contexts. International Journal of Project
Management, 33(6), pp.1377-1392.
PROJECT MANAGEMENT
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Conforto, E.C., Salum, F., Amaral, D.C., da Silva, S.L. and de Almeida, L.F.M., 2014. Can
agile project management be adopted by industries other than software
development?. Project Management Journal, 45(3), pp.21-34.
Conforto, E.C., Amaral, D.C., da Silva, S.L., Di Felippo, A. and Kamikawachi, D.S.L., 2016.
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Joslin, R. and Müller, R., 2015. Relationships between a project management methodology
and project success in different project governance contexts. International Journal of Project
Management, 33(6), pp.1377-1392.

17
PROJECT MANAGEMENT
Todorović, M.L., Petrović, D.Č., Mihić, M.M., Obradović, V.L. and Bushuyev, S.D., 2015.
Project success analysis framework: A knowledge-based approach in project
management. International Journal of Project Management, 33(4), pp.772-783.
Too, E.G. and Weaver, P., 2014. The management of project management: A conceptual
framework for project governance. International Journal of Project Management, 32(8),
pp.1382-1394.
PROJECT MANAGEMENT
Todorović, M.L., Petrović, D.Č., Mihić, M.M., Obradović, V.L. and Bushuyev, S.D., 2015.
Project success analysis framework: A knowledge-based approach in project
management. International Journal of Project Management, 33(4), pp.772-783.
Too, E.G. and Weaver, P., 2014. The management of project management: A conceptual
framework for project governance. International Journal of Project Management, 32(8),
pp.1382-1394.
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