Strategies for Inter-Departmental Cooperation at New Beach Resort

This individual report examines inter-departmental cooperation strategies, focusing on a case study of a new beach resort in Sri Lanka. It explores methods for measuring and enhancing collaboration between departments, emphasizing the importance of effective communication, common language development, and fostering a culture of trust and psychological safety. The report also identifies various communication barriers, including physical, emotional, cultural, and gender-related obstacles, and suggests strategies to overcome these challenges. These strategies include active listening, adapting communication styles, and promoting awareness of diverse perspectives. The report concludes by highlighting the benefits of improved inter-departmental cooperation, such as enhanced consumer services and increased customer satisfaction, ultimately contributing to the overall success of the organization. The report references several academic sources to support its findings and recommendations.

Individual report

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Recommend ways of measures for inter-departmental cooperation...........................................1
Kinds of communication barriers and strategies for overcome them ........................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Cooperation is the also called as collaboration which allows single person to work
together to accomplish determined and common aims of the company. Teams work
collaboratively frequently access larger resources, identify and rewards when facing competition
for bounded resources (Mayrose and Freilich, 2015). This study is based on New Beach Resort
in Sri Lanka. Report will recommend ways of measuring of cooperation between inter-
departments. It will explain different kinds of barrier of communication and strategy to overcome
them.
MAIN BODY.
Recommend ways of measures for inter-departmental cooperation
Inter-departmental is the representing various departments as of business, academic
organizations or government. As per the view of Pons-Morera, Canós-Darós and Gil-Pechuan,
(2018) there are many strategies for measuring the inter-departmental cooperation in the new
beach resorts in Sri Lanka. Strategies include offer context, exercise empathy, embrace
confusion, develop common language, get engaged in procedure of other department, celebrate
wins, encourage feedback, promote environment psychological safety and other strategies (11
Ways to Improve Collaboration Between Departments, 2019). Also, effective communication
will aid to better collaboration between individuals and teams which impact on team work and
accomplish the common goals of themselves as well as company. Highly inter-departmental
collaboration can aid to improve the consumer services and increasing consumer satisfaction in
the new beach resort in Sir Lanka.
According to that Dredge and et.al., (2016) the director of new breach resorts in Sri
Lanka will recommend their colleagues and staff members for measuring the ways of inter-
departmental cooperation at the workplace. It is necessary to effective communication and
collaboration between each department of the organization. Staff members can encourage
sharing the information and aid team members stay on high items which they need to review and
comment. Also, they require right software to assist such communication. In order to that
Lozovitskaya and Weerakit, (2017) Employees can create culture of collaboration and
relationship between departments heads or managers which influence on team work in the beach
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resort in Sri Lanka. This can foster sense of joint accountability for the success of company and
build sense of trust among departments which will become priceless of seamless collaboration.
In order to that Fawcett, Fawcett and Swanson, (2019) It is the necessary to develop the
common language in the teams. When team member do not have common understand of word
utilized in inter-departmental collaboration and communication at beach resort in Sri Lanka.
Developing the common language which will be shared during new employee on boarding
procedure to better cross-functional interaction. It is needed to encourage team members to learn
general word utilized by other divisions, so that they can effectively interaction on daily basis. In
order to that Guillén and Kunze, (2019) Utilizing the common word or term between
departments by which easily understand and shared information for completing the any kind of
activities related to the business. Highly inter-departmental cooperation can aid to improve the
user services and increasing consumer satisfaction in the new beach resort in Sir Lanka.
According to that Swami and Shankar, (2018) Long term and successful collaboration is
built upon trust and clarity. Trust if the basis of any high performing team and clarity is the
important component in building trust between team members. There are many views of trust
such as integrity, ethics and ability. If the staff members can boost trust in these various fields,
more liable they will be capable to build trusting relations among team individuals in the new
beach resort in the Sri Lanka. Uniformity is main when building trust. As per the view of
Mayrose and Freilich, ( 2015) Team members require to understand that they can depend on each
other regularly without failure, while they are doing their best their team-mates who are putting
in the work as well.
As per the view of Pons-Morera, Canós-Darós and Gil-Pechuan, (2018) If team member
only interact and cooperate formally during meetings or particular tasks, there is essential human
component missing from the equation. It can be common for members of one division to assume
position of direct control can become weakness. The external view of non-expect can frequently
give some valuable displays. It is the necessary to give the cultural atmosphere and physical
areas which people require in relation to run into one another and promote self-generated
language which can frequently outcome form those offhanded meetings. The employers should
be followed the different strategies for improving culture and environment of workplace.
Developing culture can aid to highly inter-departmental collaboration that directly impact on
consumer services and their satisfaction within the new beach resort in Sri Lanka.
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According to that Fawcett, Fawcett and Swanson, (2019) Staff member require building
atmosphere in which team members feel comfortable speaking up to share their beliefs. They
depend on all employees engaged in task to react to modification in plans and procedure in
timely mode in fast step work atmosphere. It is promoting feedback that can aid empower team
members, therefore, contribute to contour and develop procedure and collaboration. Also,
effective communication will aid to better collaboration between individuals and teams which
impact on team work and accomplish the common goals of themselves as well as company.
Highly inter-departmental cooperation can assist to improve the consumer services and
increasing consumer satisfaction in the new beach resort in Sir Lanka. With the help of it, all
departments working in effective manners in relation to accomplish the objectives and goals of
the company. Also, increase competition and market share of the organization.
Kinds of communication barriers and strategies for overcome them
According to the Fischer, Posegga and Fischbach, (2016) Communication is the
fundamental way to have effective relation and strong relation with the human and employees of
the organization. This is the process of sharing the ideas, beliefs , information and thoughts to the
other people. This is important to have in the organisation to maintain the healthy relation with
their employees. This helps to direct and motivate their employees in order to achieve the goal of
the organisation.
Guttman and et.al., (2018) also stated that there are number of barriers that create
problem to have the effective communication with the people. This breaks down the
communication and interaction of the people and employee in the organization. Like Physical
barriers. This creates the problem to have communication among employees. As they are seating
in a cabin, then closed cabin door can be the barriers between employees.
Apart from the physical barriers, emotion barriers are to create the problem to have
effective and continues conversation in the organization. In this self-confidence play great role,
lack of self-confidence in the employee create problem as they don effectively put their thoughts
and views in front of the other. They always hesitate to share their feelings.
According to the () cultural barriers also play great role. In the multinational company
there are many employees work from different background with having different communication
language. This creates problem to have effective communication with each employees. This also
crate problem to the managers and leaders of the organization to direct and lead them.
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Another barrier is that, gender barriers. Some male employee hesitate to talk with the
female employee at same level. Same alike, female employee of an organization some time
hesitate to have conversation with the male employees this creates problem,to effectively apply
the strategies in the organization in team.
Gero, Hulesch and Bueter, (2018) stated that, to resolve the communication barriers to
have the effective communication among the team members in an organisation, employee must
have the good listeners first. If individual listen carefully the other persons's thought and views
then it would be able to put their thoughts and vies as well in front of them.
Communication always must be according to the receiver. If receiver would be interested
to listen the other employee then it will be willingly engaged in the conversation. This will help
to have effective and continuous conversation between the employees of an organisation and also
with the leaders and managers of the organisation.
Smith and Gilbert, ( 2018) argued that To have communication with the other people in
the organization, must have the knowledge and awareness about the language, body posture and
gestures of the individual with whom communication is going to be done. This remove the
barriers as individual have the knowledge about their language and by observing the body
language of the person, weather they are interested or not.
To have the clarification of the idea, make the more effective communication. Having
idea and awareness about it, employee or individual can communicate more and more with other
person in organization. This helps to improve the quality of the conversation as well.
CONCLUSION
This report has summarized that various ways of measuring inter-departmental
collaboration such as effective communication, develop language and get engaged in procedure
of other department within the beach resort in Sri Lanka. It can be concluded that different
barrier to communication such as language, gender, interpersonal, emotional, cultural within the
inter-department. It can be discussed that different strategies to overcome the various barriers to
communication between departments of the firm. Effective communication and understanding
are beneficial for inter-departmental cooperation or collaboration within the organization.
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REFERENCES
Books and Journals
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Production Economics, 214, pp.139-150.
Fischer, D., Posegga, O. and Fischbach, K., 2016. Communication barriers in crisis management:
A literature review.
Gero, D., Hulesch, B. and Bueter, M., 2018. Mindset and Communication Barriers in the
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Guillén, L. and Kunze, F., 2019. When age does not harm innovative behavior and perceptions
of competence: Testing interdepartmental collaboration as a social buffer. Human
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Guttman and et.al., 2018. Dissecting Communication Barriers in Healthcare: A Path to
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safety.
Iglesias, A., Jiménez, J., Revuelta, P. and Moreno, L., 2016. Avoiding communication barriers in
the classroom: the APEINTA project. Interactive Learning Environments. 24(4). pp.829-
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Lozovitskaya, Y. and Weerakit, N., 2017. Factors Influencing Effectiveness of Interdepartmental
Communication in Hospitality Industry: A case Study of 4-5 Star Hotel Employees in
Phuket. Journal of International Studies, Prince of Songkla University. 7(1). pp.118-139.
Mayrose, I. and Freilich, S., 2015. The interplay between scientific overlap and cooperation and
the resulting gain in co-authorship interactions. PloS one. 10(9). p.e0137856.
Pons-Morera, C., Canós-Darós, L. and Gil-Pechuan, I., 2018. A model of collaborative
innovation between local government and tourism operators. Service Business. 12(1).
pp.143-168.
Smith, H. and Gilbert, C., 2018. Communication Barriers and Lessons Learned in Energy
Policy. Sustainability. 10(2). p.449.
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Swami, S. and Shankar, R., 2018. Inter departmental Dyadic Coordination with Reference to
Human Resource and Operations Management Current Status and Strategic Approaches.
Online
11 Ways to Improve Collaboration Between Departments. 2019. [ONLINE]. Available through. :
<https://www.workzone.com/blog/9-ways-to-improve-collaboration-between-
departments/>.
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