Understanding Internal Environment in Tourism and Hospitality Blog

This blog post, written by a student, focuses on the internal environment of the tourism and hospitality industry. It explores how managers can utilize the Competing Values Framework (CVF) to improve organizational performance and adapt to industry changes. The student discusses the importance of understanding the internal environment, referencing the work of Jovicic (2019) and Quinn et al. (2015) to highlight the significance of adapting to technological and cultural advancements. The blog also reflects on the student's personal experience as a manager, explaining how new technical instruments are implemented to improve processes and create a competitive advantage. The post concludes by emphasizing the role of CVF in managing analytical processes through effective communication and reducing competition through technical concepts, referencing Bharwani & Talib (2017). The assignment is based on a discussion board post requirement for a Tourism and Hospitality Management course, where students are asked to analyze and discuss ideas and explore the concepts of competing and paradoxical master manager characteristics.

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Blog 1
Student’s Name: Bishnu Ghale
Industry article: Internal and external environment analysis on the performance of small and
medium industries (SMEs) in Indonesia
Journal: International journal of scientific & technology research,
Author/s: Indris and Primiana
Date: 04/30/2019
Discussion Topic: “Understanding the internal environment is a necessary attribute of a modern
tourism and hospitality manager.”
In this blog, I will talk about the Tourism and hospitality industry internal environmental factor.
It makes impact on the economy of country, which is responsible for development of
destinations in different countries. In present era, this industry rapidly growing, so it is necesaory
to understand internal environment of tourism and hospitality. Managers and leaders are playing
a key role in this industry, which are responsible for changing environment in order to technical
and cultural advancement. According to (Jovicic, 2019), traditional understandings are changes
from smart and technical things, which is necessary for sustainable development of destinations.
While connecting (Jovicic, 2019) concept to the Conceptual Values Framework (CVF) of
(Quinn, Bright, Faerman, Thompson, & McGrath, 2015), there are many ways to improve
performance of organization based on four quadrants, which are collaborate, compete, create and
control. The Competing Values Framework (CVF) is playing a key role in to understand
organizational culture and can be used as reflecting personal qualities. It is an important tool,
which is better for reflection and understanding.
I am working as a manager in a restaurant, where new technical instruments are implemented for
improvement in the processes. It will provide better growth of restaurant in less time. It will also
provide competitive advantage to me and my team in the restaurant. In conclusion, the CVF can
provide better way to manage analytical processes in the restaurant with the help of effective
communication. CVF is also helpful in reducing competition using technical concepts (Bharwani
& Talib, 2017).

Blog 2
References
Bharwani, S., & Talib, P. (2017). Competencies of hotel general managers: a conceptual
framework. International Journal of Contemporary Hospitality Management, 29(1), 393-
418.
Jovicic, D. Z. (2019). From the traditional understanding of tourism destination to the smart
tourism destination. Current Issues in Tourism, 22(3), 276-282.
Quinn, R. E., Bright, D., Faerman, S., Thompson, M., & McGrath, M. (2015). Becoming a
master manager: A competing values approach (6th ed.). New York: John Wiley & Sons.