Internal, External Reviews, Control Charts, and Quality Manuals

This report discusses key aspects of project management, including internal and external review processes, the application of control charts, and the importance of quality manuals. Internal reviews are described as internal investigations conducted by a company to assess compliance with privacy obligations and improve performance through feedback. External reviews involve an Administrative Decisions Tribunal making a fresh decision in place of the original public official. The report also details control charts as statistical process control tools for monitoring process changes over time, differentiating between univariate and multivariate types. Furthermore, it explains the role of quality manuals as official documents outlining a business's quality management system, with a focus on quality assurance at each stage of the Software Development Life Cycle (SDLC), encompassing functional and non-functional testing methodologies. The document references several sources in project management, system analysis and design, and IT auditing.

TASK 3 – Question (b)

Internal Review
 An internal review is
an inner investigation that the company
conducts into a complaint. The agency will
assess whether or not it has complied with
its privacy obligations, and then tell the
applicant of its findings and what it will do
as a result. With the help of internal review
as well as complaint system company can
easily improve their performance. They
can monitor the performance of team
members and gives them appropriate
feedbacks to enhance their performance.

External Review
The Administrative Decisions Tribunal
reviews decisions by standing in the
place of the public official that made the
original decision and making a fresh
decision. It will decide what is the correct
and preferable decision having regard to
the material before it. Within the
external review project team members
and clients can maintain proper
communication and easily resolve any
type of upcoming queries.

Control Chart
Regarded as a statistical process
control in which graph is used to study
that how a process changes over time
Two types of control charts i.e.
univariate control chart and
multivariate control chart
It can also be define as a performance
monitoring tool of project management.
It helps in measuring appropriate time
and cost management as well.

Elements of Control Chart

Verification and validation
testing

Cont…
 Verification is the process of which evaluate the
transitional work of products of a software
development lifecycle
 Validation process evaluates the software
during or at the end of the development
process
 The main difference between verification and
validation testing is that verification is human
based checking of files It also checks whether
the software conforms the specification and
documents while validation is computer based
execution of program. it also checks whether
software meet out the customer needs or not?

Quality Manual
Quality manual document in
which official document is
produces by a business
Clearly states the overall
information as well as details
about how its quality
management system operates.

Different quality control
documents related to different
phases of SDLC
Project initiation stage
Project planning stage
Requirement definition stage
Design stage
Development
Testing and acceptance stage
Installation and acceptance stage
Deployment stage

Cont…
Quality assurance at each stage
of development can be checked
through testing as well as
functional and non-functional
testing
Under functional testing there
are various stages takes place
such as:

Cont..
Integrating testing
Regression testing
System testing
Documentation review
API testing
non-functional testing considers
various appropriate installation,
interoperability, usability,
compatibility as well as security.