Report on International Business Communication and Networking Skills

This report delves into the realm of international business communication, exploring essential skills for professionals navigating a globalized market. It begins with an introduction to the concept of international communication, highlighting its significance in today's interconnected world. The report then analyzes key skills such as cross-cultural communication, presentation skills, and networking abilities, emphasizing their importance in fostering successful business interactions. The report also examines the business culture of the United Kingdom, contrasting it with other cultures to illustrate the importance of cultural awareness in international business. It discusses the necessity of genuine exchange and acknowledgment of divergent views in a globalized business environment. The report also includes a reflective statement on the author's personal experiences and insights related to international business communication. Overall, the report provides a comprehensive overview of the critical elements necessary for effective communication and successful business practices in an international context.

INTERNATIONAL BUSINESS
COMMUNICATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1) Covered in PPT......................................................................................................................1
2) Reflective Statement...............................................................................................................1
TASK 2............................................................................................................................................2
1 Networking skill necessary for successful International business Communication
Professional.................................................................................................................................2
2. Genuine exchange and acknowledgement of divergent views...............................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
An International communication is also known as global communication. Its is a practice
of communication that happen across the boundaries of domestic country (Wild, Wild and Han,
2014). The need and demand for this communication was occur due to enhancing the impacts
and determinants of globalisation. From enhancing the globalized market, related with the scope
of the business to business, government to government, people to people communication at a
international level. In this report mentions about the evaluation and significance of the different
skills in relation to networking. In this report there are some international communication
theories are mentions and also determine the aspects of British people should aware in context to
increase their effectiveness in regards to business.
TASK 1
1) Covered in PPT
2) Reflective Statement
Business culture consists behaviour, Norms, values, beliefs and the behaviour of a person
that analyse how the staff members and management of a business firm deal with their customers
outside the all business related transactions. It is a main element in business and has a big affect
on strategic business direction. I want to start my business in United Kingdom, but I have not
huge knowledge about the international business and also the culture. The business culture of
British Country is different from my country. So, before conducing or starting business in that
country, it is necessary to me to know about the business culture, etiquettes. With the help of
these I can successfully do my business. In the business culture, I want to know about the
languages, dress code, code of conduct, rules, values, norms, behaviour of that country. Culture
of every country or every organisation is different from each other. The culture of my country is
different from the United Kingdom country. So, it is my own responsibility of know about that. I
will have to make some social contact with the local community as well as business firm. It will
be beneficial for my business. It is necessary to know about the difference in culture. There are
some culture differences among my country and United Kingdom country:
 At the time of attending a meeting in my country, there is a brain storming session
held. But on the other hand, in United Kingdom, people are very straight forward
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with their views and thoughts. They give their contribution in the discussion and
not afraid from any one.
 In my country, the dress code of employees as well as people is totally depend on
the type of an organisation or living area. But in some of the areas, the formal
attire is a main part of the business and people do not consider the brand clothing
not appreciated. But in United kingdom country the dress code of staff members
are conservative.
 In my country, the behaviour of people in my country is appear ion hurry or can
say more hectic, but in United kingdom the behaviour or attitude of people is laid
back. In this country, there are more number of placement companies. It is
beneficial for the students of this country.
 The people of United kingdom country are very friendly in nature and they like
more interaction with the stranger people.
Along with this there are also many other business differences in this country. To know
about the all culture such as society, business etc. If the culture of company will be good and
acceptable by employees as well as people of society, then this case staff members will work
properly without any kind of issue. With the help of this productivity and development of a
business firm will be good. Before going any country for the purpose of business as well as
travelling, then in this case, it is necessary to know about that country or nation beliefs and
culture. It is my responsibility to also know about the rules, beliefs of that society. Government
plays an important role in business. It formulates policies and strategies under which company
has to work. It is my responsibility to know about the policies and strategies of that country.
TASK 2
1 Networking skill necessary for successful International business Communication Professional
Natural skill means a skill which is already under a person. It is an ability that come up
with the birth of a person (Verbeke, 2013). It is like a god gift. If any person wants a successful
international business communication then it is necessary that person should have a good skills
and abilities. There are some skills or abilities are mentioned which will be required for the
international communication:
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Cross- cultural communication skills- It refers to study that the people fro various
backgrounds are communicate or interact with each other. In this, people come from the different
culture and communicate with each other. It is necessary that employees should adopt new
working environment rapidly and work according to that. In company people are working from
the different field or culture. It is important that people should respect to each other whether they
are from different culture. To understand the new culture, it is necessary for a person to do some
efforts. If in case, staff members of an organisation are working in a team from different culture,
then it is the responsibility of a team leader to aware them about the culture of an organisational
and it is also the responsibility of team members to interact with each other for know about the
culture of other people and understand them and their feelings. Like for an instance if employees
are working in a business firm, then in this case it is necessary that they should know about the
etiquettes of business and the time of meeting employees should make the proper eye contact
with clients or other employees and behave like a professional.
Illustration 1: Comparison Facebook and twitter,
2017
(Source- Comparison Facebook and twitter, 2017)
Presentation skills- It is very important as well as necessary skills. With the help of this
kind of skill, person can present its views, opinion in front of people in society as well as in a
business firm (Grunig, 2013). Person should know how to present yourself, your thoughts,
handling queries of people.
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Better networking skills- If a person wants a successful in business, then it is necessary
to know about the networking skills. An individual should have the networking abilities.
Networking refers to making and maintaining good and strong relationship or contacts with the
business people and also with the local community people. With the help of this there will be
many opportunities available for the person. In context to this, it has been examined from the
research that about 85 percent of people get employment with the help of making a network.
People can develop network with the help of social networking sites like for an instance
LinkedIn, Facebook and many other sites. Person should have an ability or skill to communicate
with any person to make a contact. This skill is very beneficial for an individual.
Collaboration skills- These type of skills re the particular way in which a person behave
to achieve the norms and attitudes. Collaboration refers to people work together with out arsing
any kind of issue. For being a successful person, it is not necessary to building a network but
there should be a capability in a person to work with other person together if people work in a
team, then in this case it will be beneficial for them because from work together they can easily
complete their activities with in a given or particular period of time. From working in a team,
employees will understand to each other and also their feelings (Haynes, 2010). If in a team,
there will be any kind of issue arise, then all members of a team can easily solve that by making
proper and satisfactory solution. Communication is the best way to share or exchange
information and feeling with each other. If the communication abilities of an individual will be
good, then in this case it person will be succeed and achieve the organisational goals.
If an individual working in an environment of international business, and person will
work in a team where team members are from the different departments then it is necessary for
that person or other team members to work together and helps to each other.
Adaptive thinking- In this modern business world, people should be confident and have
an ability and capability to adopt new things or new environment in an effective and efficient
manner. The thinking ability of a person should extra and also have the problem solving ability.
With the help of this, an individual should achieve its desired goals along with the organisational
aims and objectives. These kind of people can encourage to any other person in an easy way.
Emotional intelligence- It is an ability to aware and control emptions and also handle an
understanding relationship empathetically. This skills has five main elements such as self
awareness, motivation, self regulation, empathy and some social skills (Cantwell, Dunning, and
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Lundan, 2010). If person works at international level, then for that person this skill is very
necessary and important. It can impact on the business operations and activities. Those people
who have emotional ability and skills, they can know the feelings of other people in a proper
manner.
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2. Genuine exchange and acknowledgement of divergent views
Effective communication is an essential element when performing task and project with
distinct number of people. It is a duty of manager to maintain adequate communication process
with all employees and associates which are working at workplace so that sharing of ideas and
views become easy. In a team, diverse needs and culture people work together and thus they
have to maintain a proper communication with each other (Chavan, 2011). Hence, by making a
friendly behaviour all of them become able to share their opinion without any hesitation.
In internation business, diverse number of people are working which are belong to
different culture and aspects as well as they have different communication style. Hence, in
international business, communication plays an effective role which is beneficial for the whole
entity. While, all individuals work in a team they have to share their ideas with each other
without any hesitation so that can attain their targets and objectives on defined time period. For a
business success, effective communication plays an effective role. As by this, objectives can
ascertain on time.
There are many firms are identified who are operating the business internationally and
fulfil the demand of every users according to their wish. Hence, for communicating with such
customer it is mandatory to maintain an appropriate communication channel. Along with this,
global customer spoke different language which become hard to understand by client as well as
organisation employees. This create barrier in conducting the operations effectively. As for such
consent a common language is defined I.e English. It is a most common language which can
easily spoke by every individual whether they belong to different country (Doz, 2012). Online
marketing and selling do not require any language but when dealing with individuals on phone at
the time of listening their complaints a language is required.
Managers have to play effective role when they are going to deal with distinct
personalities. As all of them have different beliefs, thoughts, ideas, thinking criteria etc. For
maintain an appropriate relation with users, management have to conduct a research through
which they are going to provide products according to need. Manager play an effective role in
making their customer satisfied by delivering right product to right consumer. For such fact,
manager have to identify the taste and preference of every group and provide supply according to
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that. Thus, manager have to divide their client according to demand and make them satisfied in
defined time period.
Like differentiation in language, trends also get vary. As manager have to identify all of
trends and work according to that (Dikova, Sahib and Van Witteloostuijn, 2010). Thus by
delivering of services and products according to trend , profit get maximise and vast users get
attain. This purpose is helpful for accomplish all goals and targets properly. Another major
platform for getting view of customer is social media. They provide accurate knowledge of user
and opinion whether they belong to any state or region. By this company can improve their
market share and work according to diverse range of customers.
CONCLUSION
It is concluded from the above report communication is very important for interaction for
for sharing information with each other. If person wants to work in internationally, then it is the
responsibility of that person to know about the international culture. In this report studied about
the business culture and also some theories about the intercultural business. It is necessary to
British people should aware or to know to increase either effectiveness and efficiency at the time
of undertaking business. In this present business report also studied about the skills which are
required in international business such as networking skills, cross cultural communication skills,
collaboration skills or abilities and many other skills.
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REFERENCES
Books& Journals
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of international business.Journal of Teaching in International Business.23(2). pp.98-
122.
Cantwell, J., Dunning, J. H. and Lundan, S. M., 2010. An evolutionary approach to
understanding international business activity: The co-evolution of MNEs and the
institutional environment.Journal of International Business Studies.41(4). pp.567-586.
Cavusgil, S. T and et. al., 2014.International business. Pearson Australia.
Chang, S. J., Van Witteloostuijn, A. and Eden, L., 2010. From the editors: Common method
variance in international business research.Journal of International Business
Studies.41(2). pp.178-184.
Chavan, M., 2011. Higher education students' attitudes towards experiential learning in
international business.Journal of Teaching in International Business.22(2). pp.126-143.
Cotton, D., Falvey, D. and Kent, S., 2012.Market Leader: Elementary: Business English Course
Book. Pearson education.
Dikova, D., Sahib, P. R. and Van Witteloostuijn, A., 2010. Cross-border acquisition
abandonment and completion: The effect of institutional differences and organizational
learning in the international business service industry, 1981–2001.Journal of
International Business Studies.41(2). pp.223-245.
Doz, Y., 2011. Qualitative research for international business.Journal of International Business
Studies.42(5). pp.582-590.
Du, S., Bhattacharya, C. B. and Sen, S., 2010. Maximizing business returns to corporate social
responsibility (CSR): The role of CSR communication.International Journal of
Management Reviews.12(1). pp.8-19.
Grunig, J. E. ed., 2013.Excellence in public relations and communication management.
Routledge.
Haynes, P., 2010. Information and communication technology and international business travel:
Mobility allies?.Mobilities.5(4). pp.547-564.
Heeks, R., 2010. Do information and communication technologies (ICTs) contribute to
development?.Journal of International Development.22(5). pp.625-640.
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Killing, P., 2012.Strategies for joint venture success (RLE international business)(Vol. 22).
Routledge.
Trkman, P., 2010. The critical success factors of business process management.International
journal of information management.30(2). pp.125-134.
Verbeke, A., 2013.International business strategy. Cambridge University Press.
Wild, J. J., Wild, K. L. and Han, J. C., 2014.International business. Pearson Education Limited.
Online
What is Intercultural Business Communication?, 2017. [Online]. Available through:
<https://hubpages.com/business/What-is-Intercultural-Business-Communication>.
[Accessed on 24th, August, 2017].
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