International Business: Google and Microsoft HRM Policies Report

This report provides a comprehensive comparison of the Human Resource Management (HRM) policies of Google and Microsoft, two of the world's largest multinational corporations. The report begins with an executive summary and an introduction, followed by a detailed analysis of the hiring policies of both companies, including educational requirements and selection processes. It then examines employee retention strategies, including the benefits and work environment offered by each company. The report further delves into the training programs and interview processes employed by Google and Microsoft, highlighting the differences in their approaches. A direct comparison of Google and Microsoft is presented, discussing why individuals might prefer one company over the other. The report concludes with recommendations for both companies to improve their market position, a personal conclusion reflecting the author's preference, and a list of references. The analysis covers various aspects of HRM, including organizational culture, training methodologies, and employee benefits, providing valuable insights into the practices of these tech giants.

Running Head: International Business
International Business

1
Executive Summary
Google and Microsoft are the largest companies in the world. In this report, the
discussion will be made on both the companies. Google offer search engine services to its
customers and Microsoft offer software products. So in this, the discussion will be made on
training programs and also selection process that is conducted in the organization. Also, the
comparison based on HRM policy will be made between Google and Microsoft.

2
Table of Contents
Executive Summary.....................................................................................................................................1
Introduction.................................................................................................................................................1
Hiring Policy of Google and Microsoft staff selection................................................................................1
Education.................................................................................................................................................1
Retaining staff.........................................................................................................................................3
Training and Interviews...............................................................................................................................3
Comparison between Google and Microsoft................................................................................................5
Why people choose Google over Microsoft................................................................................................6
Recommendations.......................................................................................................................................6
Conclusion...................................................................................................................................................7
Personal conclusion.....................................................................................................................................7
References...................................................................................................................................................8

3
Introduction
Google and Microsoft are well known companies in the world. Google is an American
multinational company that offers internet related services and products and also considers
online advertising technologies and cloud computing. Google was established in 1998 by Larry
Page and Sergey Brin. Microsoft is also an American multinational company with headquarter in
Redmond, Washington. The company develops, manufactures and sells computer software and
personal computers. The company was established in 1975 by Paul Allen and Bill Gates. So, in
this report, the discussion will be made on Google and Microsoft.
Hiring Policy of Google and Microsoft staff selection
Education
Google
Google focuses on education and the selection process of the company is tough and they
are very selective at the time of conducting recruitment process. The eligibility criteria for
Google is that
a.) The candidate should achieve more than 60 % in 10th and also in 12th.
b.) There should be minimum 65 percent marks secured in graduation and in post-
graduation.
c.) There should be no current backlogs.
d.) Only 1-year gap is allowed in education ( no Gap in education is preferred )
e.) The Candidate should have good communication skill.
f.) The candidate should have good programming skill.
g.) Also, the candidate should have a vast knowledge of software as well as hardware.
The selection process of the company:
a.) Written Tests
b.) Group discussions
c.) Technical interview
d.) Hr. interview

4
Written test also consist of the questions related to Java and C+ language (Truxillo et al.,
2015).
Microsoft
The education criteria of the company is that
a.) International graduates and interns are hired for the post of software engineer but they
should have proper knowledge of software and hardware. Computer science candidates
are more preferred in this industry.
b.) The company also offers scholarship programs for the students who enrolled in the four-
year undergraduate degree program.
c.) It is important that candidate should be a graduate. If the candidates who apply for the
job has completed the 12 months then they can also apply for other positions.
d.) If a candidate wants to apply for engineering position than it is important to have
Computer science degree.
e.) Candidate should have good communication skill and should be smart to manage the
activities.
f.) Minimum 60% should be there in 10th, 12th and B.tech.
g.) No backlogs and no more than the two-year academic gap.
Selection Process
The written exam is conducted in which there are 3 coding question and time given is 75
minutes. Coding section of the paper consists of questions from graphs, strings, and arrays. The
pattern of the examination keeps on changing and the candidates who qualify the exam will be
selected for face to face interview (Adekola and Sergi, 2016).
Retaining staff
Google
It is seen that the primary reason why employees remain in the company is not money but
for the quality of their team. Google retains its employees by providing quality of workspace.
Google has a good screening process. The company focuses on offering good working
environment so that pool of talent can be retained (Barak, 2016). Google offers learning training

5
to the employees so that satisfaction level of the customers can be enhanced. Through learning
training, the overall productivity enhances.
Microsoft
To retain the employees in the organization it is seen that Microsoft offers various
benefits like child care benefits and health benefits. The company also takes into consideration
effective strategies like giving motivation and training to its employees so that they can conduct
the activities easily and with a positive attitude (David, 2015). Also, the company offers
incentive according to the overall performance of the employees.
Microsoft also focuses on making the environment of the company good so that
communication process can be effective between the employees of the organization (Cao et al.,
2015). Employees share their ideas and views with top management that helps the organization
to grow and also employee feel good and happy with the environment of the organization.
Training and Interviews
Google
The human resource management team of the organization takes into consideration
effective training programs so that capability of human resource can be maximized. The
organization uses appropriate analysis to design the training programs so that innovative
workforce can be created (Ford, 2014). Google's human resource management takes into
consideration various types of need analysis like organizational analysis, work analysis and cost-
effective analysis. The organizational analysis evaluates the human needs based on the present
condition of the organization (Duhigg, 2016).
For instance: To develop new products the company conducts organizational analysis to
determine the requirements of human resource. Work analysis also determines the specific needs
so that work tasks can be fulfilled. Google implement work analysis on new jobs or at the time of
organizational restructuring. The cost-benefit analysis determines the training programs and
operations. Google HRM objective is to increase the benefits by taking into consideration
training programs. Google consider relational model and the results-oriented approach for
training program design.

6
The company tries to maintain positive relations so that innovative processes can be
boosted. The human resource management gives training programs in many ways through
discussions and on the job training. Discussions help to maintain proper communication among
the employees. On the job training also helps to increase the transfer of knowledge to the new
employees (Osburn et al., 2015).
Interviews
At the time of recruitment, the company conducts the round of final interview. In the
final face to face interview, in which the manager explains the activities and rules of the
organization.
Microsoft
Microsoft gives training to its employees by taking into consideration various types of
training programs. Like on-demand online training, find on-demand training and classroom
training is given. Microsoft training offers employees with the skills they require to conduct in
the organization. To support the growth of the business and to meet the learning requirement of
the employees the diverse range of learning and job opportunity is given to the workers of
Microsoft.
The company offers frequent job promotions and also coaching on career development
through making a connection with the managers. Training is also given to the managers so that
skills can be enhanced through coaching and mentoring. Employee orientation also takes place
that helps to value the culture of the organization (Sundstrom et al., 2016).
The interview process in Microsoft
First round is telephonic interview in which candidate introduces himself and he is asked
questions related to C+ and Java. Then next round is related to the introduction and also there
are technical questions that are asked from the candidates. Microsoft also provides lunch to all
the candidates (Wild et al., 2014). Next round is design round in which experience is asked and
also problems are given that should be solved. The questions are related to the queries of the
customers. The final round is with the director of the company in which the questions related to

7
career goals. In this round final decision is told to the candidate about selection (Gamble and
Thompson, 2014).
Comparison between Google and Microsoft
Google and Microsoft are two big companies and its products and services are also
availed by majority of people. Google does not focus on operating systems but their famous
product is their search engine (Radinsky et al., 2014). It is seen that companies have different
models like Microsoft earn profits from the sale of software and Google is earning profits
through advertising. So it can be said that Google is selling a service and Microsoft is selling a
product (Kniaz et al., 2018).
Google focuses on democratizing information and Microsoft is related to the business of
democratizing technology. Google is a radical innovator, that create whole new cloud-based
infrastructure and Microsoft is a platform company that focuses on creating ecosystems around
them so that profits can be enhanced.
Why people choose Google over Microsoft
It is seen that people choose Google over Microsoft in many terms. If incentives and
salary are considered then it is seen that google offer attractive packages to its employees and
other benefits are given. If the working pattern is analyzed in Google, it is seen that employees
who join the organization work with diverse and modern technology as compared to the
employees who join Microsoft (Hong, 2015). Working at Microsoft over Goggle also means that
working in the organization where the opportunities are less. The working environment of
Google is also good as compared to Microsoft as it is seen there are many benefits offered to the
customers from laundry to child care services (Bodzin et al., 2014).In terms of service and
product, it is seen that Google has a large number of a customer as compared to Microsoft and
also effective services are offered that enhances the satisfaction level of the customers (Körner et
al., 2015).

8
Recommendations
So, it is recommended that to sustain in the market it is important for the organization to
offer effective services and products in the market. Microsoft should focus on diversification of
its product portfolio so that large audience can be attracted. For example: Google offers Google
Maps and Google Earth. So, it is important for the company to focus on product diversification.
Google should also focus on capitalizing on its diverse initiatives by its core competencies. This
will help to enhance the overall market share. Google should hire more employees so that
activities can be conducted smoothly and also attractive services should be given so that
goodwill can be maintained in the market.
In the recent scenario, Microsoft should emphasize on competition and new areas for
achieving growth. The major strength of the company is windows platform and Microsoft office.
The smartphone technology can help to generate more opportunities. It is seen that the major
threat is from Google. Only new and innovative products can help the company to enhance its
growth in the market. It is seen it is important to be successful in the market so that profits can
also be enhanced easily.
Conclusion
By analyzing the report it is concluded that Google and Microsoft is one of the largest
Multinational companies. It is important for them to grow in the market so that profits can be
enhanced. In the first phase of the report, the discussion is made on the education and retaining
staff of Google and Microsoft. In the next phase, training and comparison are discussed of both
the companies. In the last phase why people choose Google over Microsoft is explained and also
recommendations are made.
By analyzing all the factors it is seen that both the companies should focus on innovating
products and services so that large market share can be grabbed easily. If the large market share
is achieved then it can be easy to attain overall goals and objectives.
Personal conclusion
So, it is analyzed that Google should simplify the process of selection so that candidates
can give the interview and also training should be given by appointing each manager under one

9
employee so that it can be easy for the company to enhance the overall satisfaction level. I will
prefer to join Google as the benefits given to the employees are attractive.
For instance: Laundry service, residential service and also taking care of children are
offered by the company. The working environment is also good and employees of the
organization are supportive and helpful. So, I will prefer Google as compared to Microsoft as
training and benefits are less as compared to Google.
References
Adekola, A. and Sergi, B.S., 2016. Global business management: A cross-cultural perspective.
Routledge.

10
Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
Bodzin, A.M., Anastasio, D. and Kulo, V., 2014. Designing Google Earth activities for learning
Earth and environmental science. In Teaching science and investigating environmental issues
with geospatial technology (pp. 213-232). Springer, Dordrecht.
Cao, Z., Huo, B., Li, Y. and Zhao, X., 2015. The impact of organizational culture on supply
chain integration: a contingency and configuration approach. Supply Chain Management: An
International Journal, 20(1), pp.24-41.
David, H., 2015. Why are there still so many jobs? The history and future of workplace
automation. Journal of Economic Perspectives, 29(3), pp.3-30.
Duhigg, C., 2016. What Google learned from its quest to build the perfect team. The New York
Times Magazine, 26, p.2016.
Ford, J.K., 2014. Improving training effectiveness in work organizations. Psychology Press.
Gamble, J. and Thompson, A.A., 2014. Essentials of strategic management. Irwin Mcgraw-Hill.
Hong, I.B., 2015. Understanding the consumer's online merchant selection process: The roles of
product involvement, perceived risk, and trust expectation. International Journal of Information
Management, 35(3), pp.322-336.
Kniaz, R., Sharma, A., Chen, K. and Mardanbeigi, S., Google LLC, 2018. Secure and extensible
pay per action online advertising. U.S. Patent 9,898,627.
Körner, M., Wirtz, M.A., Bengel, J. and Göritz, A.S., 2015. Relationship of organizational
culture, teamwork and job satisfaction in interprofessional teams. BMC health services
research, 15(1), p.243.
Osburn, H.K., Hatcher, J.M. and Zongrone, B.M., 2015. Training and development for
organizational planning skills. The Psychology of Planning in Organizations: Research and
Applications, 334.

11
Radinsky, K., Varshavsky, R., Stokes, J.W., Holostov, V. and Schaefer, E., Microsoft Corp,
2014. Realtime multiple engine selection and combining. U.S. Patent 8,869,277.
Sundstrom, E.D., Lounsbury, J.W., Gibson, L.W. and Huang, J.L., 2016. Personality traits and
career satisfaction in training and development occupations: Toward a distinctive T&D
personality profile. Human Resource Development Quarterly, 27(1), pp.13-40.
Truxillo, D.M., Bauer, T.N. and McCarthy, J.M., 2015. Applicant fairness reactions to the
selection process. The Oxford handbook of justice in work organizations, pp.621-640.
Wild, J.J., Wild, K.L. and Han, J.C., 2014. International business. Pearson Education Limited.