This report provides an overview of zero-hour contracts, discussing their emergence and impact on business management, particularly in the retail sector. It explores the benefits and drawbacks of these contracts, including their flexibility and potential cost savings for companies. The report further examines the role of zero-hour contracts in an international business context, considering their implications on productivity and global GDP. The analysis highlights the importance of these contracts for companies and their stakeholders, and contrasts them with the value of a loyal, contracted workforce. The report concludes by emphasizing the increasing relevance of zero-hour contracts in today's global economy, with references to relevant academic sources.