Internship Report: Comfort Inn Bel Eyer Hotel Perth Experience

This report details the author's internship experience at the Comfort Inn Bel Eyer Hotel Perth, focusing on the role of a Front Office Assistant. The report highlights the practical skills gained, including guest interaction, reservation management, and administrative tasks. The author emphasizes the development of professional qualities such as patience, politeness, and discipline. The report also discusses the impact of the internship on career prospects, particularly in the field of mass media and marketing. The author reflects on areas for improvement, such as marketing and web design, and outlines plans for further skill development. The conclusion emphasizes the value of internship experiences in fostering professional skills and preparing for future challenges. The report references several academic sources to support its findings.

Running head: Bachelor of international hotel and resort management
Bachelor of international hotel and resort management

Bachelor of international hotel and resort management
Table of Contents
Introduction.................................................................................................................................................3
Internship....................................................................................................................................................3
Conclusion...................................................................................................................................................4
References...................................................................................................................................................5
2

Bachelor of international hotel and resort management
Introduction
The report talks about the perks of doing an internship which is quite motivating and
helpful for further development. It also explains that how internship plays a significant role in
future professional success.
Internship
1: This had been my greatest achievement to work as an intern. The day I thought of doing the
internship I was unaware of the path it will lead me to. The thought came to my mind randomly
and decided not to let it go, rather there should be the optimum use of it. The idea of internship
has not only given me ample of knowledge in different fields but also made me ready to compete
with the outer world on a professional level. The day I started doing my job I was not sure if I
would be able to make it as per the needs of company’s expectation or not, but the kind of
environment I got made it easier for me to work (Pattberg, 2012). The knowledge I acquired
during the internship was not only limited for a particular time but also helped me towards my
future goals. The job I was positioned under was of “Front Office Assistant”. At this position i
had to tackle with the guest’s behavior and making their profiles, answering calls over phone
managing the paper work, making a new reservation and canceling the unnecessary. So my job
was not that easy but obvious, heights are achieved not through short cuts (Kolb, 2014).
I worked as an intern in “Comfort Inn Bel Eyer Hotel Perth” and my job was to attend all
type of guests, to be attentive towards work of all sorts. Most importantly the qualities needed to
work possessed patience, humbleness, politeness, and ability to work in a disciplined manner,
which was inculcated in me already. While working I gained so much, as the work assigned to
me was always carried in a professional manner by me. Hence, it led me with greater job
perspectives as the work taught me to be professional in approach (Galster & Hill, 2012).
2: Coming to professional aspect, since the beginning I had a huge interest in the field of mass
media (i.e.) journalism where you have to deal with others and handle the areas of jobs where
you have been assigned, therefore I chose to intern in this category which helped me knowing
behaviors of people and to be true to work. The internship taught me to be in discipline, be
honest towards work and give a fruitful output as expected. The work done should put the mark
3

Bachelor of international hotel and resort management
and should be such that it encourages you to dig more and more. This internship has not only
helped me build my status but also increased my efficiency to work more and more as I was
made to stay for long hours when the hotel had a huge massive gathering, which is what mainly
needed to complete my profile as a professional. It has transformed my abilities and showcased
my passion to do work. The major influence through this internship is shown on my career
prospects as what a company these days strive for is an experience. This has not only made our
involvement into professionalism but also allowed us to put our first step towards finance. The
perks I got in return were quite motivating which continued my interest in work (Darling-
Hammond, 2012).
On contrary, I think that what I lacked while working on this internship is “marketing”. I
have an interest in marketing therefore in marketing more and more success requires. The
strategies planned under this makes one creative and highlights the thinking capacity of an
individual. Moreover, in today’s era, the market is flourishing with a great speed because of extra
ordinary people. Hence, for success in professionalism, one needs to think out of the box and
create his own path by achieving more and more. Marketing these days is acquiring 70% of the
human population as it has got money and fame, so to achieve it I would say my plan is to work
under the supervision of someone who can embrace me with such ideas. Also, when it comes to
web designing, I would say it is a larger platform for those who wish to develop their career in IT
sector. This is the top trending sector mainly which interests youngsters to enroll themselves in
making the world a technological place to live in. I would intend on this particular matter as well
because I have been studying computer informative since past 2 years and more and in no mood
to slip it. I know how to design a website, I know how to create forms, and I am also a
programmer but I was not asked to do this. Therefore, after knowing so much about this I have
no plans to let it go otherwise. So as per the 12 months are concerned I will practice all these
areas under guidance, as leaving them will lessen the chances of success in future (Bernardo,
Landicho & Laguador, 2014).
Conclusion
The idea of doing internship gave me immense powers to acknowledge my work within the
professional skills keeping in mind the criteria and functions. I incurred a lot of knowledge and
4

Bachelor of international hotel and resort management
work experience which developed my interest in different fields. It has embodied me to compete
with challenges.
References
Bernardo, A. C., Landicho, A., & Laguador, J. M. (2014). On-the-Job Training Performance of
Students from AB Paralegal Studies for SY 2013-2014. Studies in Social Sciences and
Humanities, 1(4), 122-129.
Darling-Hammond, L. (2012). Powerful teacher education: Lessons from exemplary programs.
John Wiley & Sons.
Galster, G. C., & Hill, E. W. (Eds.). (2012). The metropolis in black and white: Place, power and
polarization. Transaction Publishers.
Kolb, D. A. (2014). Experiential learning: Experience as the source of learning and
development. FT press.
Pattberg, P. H. (Ed.). (2012). Public-private partnerships for sustainable development:
Emergence, influence and legitimacy. Edward Elgar Publishing.
Rodzalan, S. A., & Saat, M. M. (2012). The effects of industrial training on students’ generic
skills development. Procedia-Social and Behavioral Sciences, 56, 357-368.
5

Bachelor of international hotel and resort management
6