International Hotel Management Report: Premier Inn Analysis

This report provides an in-depth analysis of international hotel management, using Premier Inn as a case study. It examines key areas such as food and beverage operations, including purchasing, preparation, and service; housekeeping functions, including automation, room management, and inventory control; and the crucial coordination between housekeeping and maintenance departments. The report also addresses online guest satisfaction, the impact of the COVID-19 pandemic on hotel operations, and the importance of adapting to challenges. The analysis includes the role of technology, the significance of staff training, and the need for efficient resource management to ensure profitability and guest satisfaction. The report highlights the importance of hygiene and safety measures, particularly in the context of the pandemic, and the role of maintenance in ensuring guest comfort and operational efficiency.