International Travel and Tourism Management Report - Dockland Academy

This report provides a comprehensive overview of the travel and tourism industry, focusing on its various elements and their interrelationships. It begins by exploring the connections between accommodation, transportation, attractions, and support services, highlighting how these components collectively shape the tourist experience. The report delves into the key milestones in the industry's development, analyzing the roles of different sectors such as tour operators, transport providers, travel agencies, and accommodation services in enhancing tourism experiences, particularly within the United Kingdom. It also examines factors that affect tourist behavior and motivation models, and how these influence the industry's dynamics. The report concludes by emphasizing the increasing development and technological changes within the UK's travel and tourism sector, and its potential for business growth. The report also includes references to relevant literature and online resources.

International
Travel and
tourism
Management

INTRODUCTION
The travel and tourism management has a major focus on hospitality management, tour
management, travel management, tourist management etc. In the United Kingdom, various tourist
destinations covered such as London, Edinburgh, Bath, Glasgow etc. Report will lay emphasis on
the event that is going to be organized on Dockland Academy, London. There will be various
activities in which learners will know about the various development which has been happened in
past. This report will include the interrelationship between different elements of travel and tourism
industry and the role of each element. This report will also highlight the key milestones in the
development of travel and tourism industry and various sectors for develop tourism experience.
This report will also include the many factors that affects tourism behaviour and models of
motivation and its impacts.
MAIN BODY
Activity 1
Interrelationship between different elements of travel and tourism industry
There are various elements of travel and tourism industry that are interconnected with each
other such as accommodation and transportation, attractions and support services.
Accommodation and Transportation
In the past scenario, very limited accommodation services was available like boarding
houses, lodging, inns etc. but with the huge development in the transportation, the quality and
variety of loading was enhanced. With the increment of roadways, airways, railways and airways.
The many places increased their hospitality services. UK provides a high range of accommodation
services to the tourists. The luxury hotels and special accommodation become a big reason for the
tourists to visit that destination. The effective transportation facility is the main element of tourism
development.
Attractions and Support services
Attractions are the crucial reason for the tourists to visit particular place. The great
attractions with the effective support services enhance the tourists experience. Tourist attractions
includes cultural, political sites, historical, local music, art, lifestyle, festivals, entertainment, wild
life, natural views etc. attracts the people. The experiences of these tourists attractions increased
when it includes best support services such as guiding services, information services, drawing or

money exchange facilities etc.
The deficiency in the transportation services can affect the overall tourist experience
It is a major draw back, if the travel and tourism industry has weak transportation services.
Transportation services plays a major role in whole tour. If the transportation service is not good
that it will decrease the tourism experience and demotivate them. Without the effective
transportation services, people becomes unable to reach the particular destination on time and it can
destroy their whole plan and schedule.
Analysis of the Role of key elements of the travel and tourism industry
Figure 1 Development in Tourism
(Source: Tourism development, 2017)
The all elements of the travel and tourism industry plays an important role to increase the
tourists experience. Elements such as Transportation, accommodation, entertainment, travel
services, food and beverage services, all are very essential for enhance the tourism experience.
Tourism is a competitive and dynamic industry that needs the ability to used regularly to people's
changing desires and needs. The various elements plays a major role travel and tourism industry.
Transportation helps the tourists to reach on their destinations. Transportation must be safe,
regular, economical and most importantly comfortable. The comfortable transportation is very
necessary for the great comfort of tourists. Great transportation services improve the whole travel
experience. Transportation must be there for different kinds of destinations and tourists. The several
means of transportation such as railways, airlines, surface, water transportation etc.
Accommodation is a place where tourists can find shelter, food and living services. It is very
vital to provide a best accommodation services to the tourists for enhance their tourism experience.
Travel and tourism industry offers many accommodation services like luxury hotels, five star
hotels, lodging facilities etc.

Attraction is the most important element that will plays a vital role to influence the tourists
experience. Attraction means anything that develops a desires or feeling in the person to visit a
particular attraction or destination. The travel and tourism industry offers many holiday destinations
that includes many natural attractions. It is considered the most crucial factor of tourism. Trends is
also a main element in the demand of many tourist amenities and attractions.
Key milestones in the development of travel and tourism industry with analysis of different sectors
to increase tourism experience
Figure 2 Total contribution of travel and tourism to GDP
(Source: The Future of Tourism, 2017)
In the travel and tourism industry, the various key milestones and sectors plays an important
role in the development of travel an d tourism industry and enhance the tourism experience. The
various sectors of the travel and tourism industry such as tour operator, transport, travel agencies,
attractions, accommodation and ancillary services.
Transport is the backbone of a travel and tourism industry. It plays a major role to sustain
tourism. Transport sectors involve airports and airlines, cruise and ferry companies, train operating
services and network rail, coach operators etc. All of them has a great role in the travel and tourism
industry. Tour operator plays a main role to gathered all the different components to enhance the
experience of holidays and create a effective packages to their customer's. Tour operator make
contracts with airlines, transport companies and hoteliers to make a effective package. The tour
operator serving for the several kinds of tourism such as outbound, inbound and domestic. Travel
agents in the travel and tourism industry also plays a main role to improve the customer's
experience and also plays an important role to the development of this industry. Their role is to give
information and advice and make bookings for a various tour operator. Travel agents sell flights
bookings, car hire, accommodation and insurance.
As per the survey approximately 6400 visitors attractions in the UK. Attractions plays a

major role to affect the tourism experience. Various types of attraction such as natural attractions
like lakes, beaches, landscapes etc. it also include the man made attractions such as historic places,
historic houses in the UK, gallerias and museums like the Victoria and Albert museum, the Tate and
Tate modern etc. in the UK, the popular man made attractions are theme park such as Thorpe park.
All these elements essential for the great improvement in tourism experience. They also plays a
major role in the development of travel and tourism industry in the United Kingdom. UK' tourism
industry provides best accommodation services such as hotels, holiday parks and capacities, guest
accommodation, youth hostels, campus and self catering to the tourists.
All the sectors plays a crucial role in the development of the travel and tourism industry in
the UK.
Activity 2
Covered in PPT.
CONCLUSION
From the above report, it is concluded that the in the present scenario, the travel and tourism
industry are developing increasingly. With the enhancing customer's trends and desires, travel and
tourism industry in the UK emerging various changes and new technology. The scope of the travel
and tourism industry are very high and many people approaches this industry for their business.

REFERENCES
Moutinho, L. and Vargas-Sanchez, A. eds., 2018. Strategic Management in Tourism, CABI Tourism
Texts. Cabi.
Raj, R. and Griffin, K.A. eds., 2015. Religious tourism and pilgrimage management: An
international perspective. Cabi.
Backer, E. and King, B. eds., 2015. VFR travel research: international perspectives (Vol. 69).
Channel View Publications.
Edgell Sr, D.L., 2015. International sustainable tourism policy.Brown J. World Aff.. 22. p.25.
Prebensen, N.K., Chen, J.S. and Uysal, M. eds., 2018.Creating experience value in tourism. Cabi.
Vellas, F., 2016. The international marketing of travel and tourism: A strategic approach.
Macmillan International Higher Education.
Hugo, N. and Nyaupane, G., 2016. Perceptions of international tourism destinations.
Soulard, J. and McGehee, N., 2017. Glocalization Management Strategies of NGOs Engaged in
Transformative Tourism.
Hsu, P.P., 2017. Examination of Taiwan's travel and tourism market cycle through a two-period
Markov regime-switching model. Tourism Management. 63. pp.201-208.
Buckley, R. and Mossaz, A.C., 2016. Decision making by specialist luxury travel agents. Tourism
Management. 55. pp.133-138.
Kozak, M. and Kozak, N. eds., 2016. Tourist behaviour: an international perspective. CABI.
Mason, P., 2015. Tourism impacts, planning and management. Routledge.
Online
Development in Tourism. 2017. [online] Available through:
<https://www.responsibletravel.com/holidays/responsible-tourism/travel-guide/the-future-of-travel-
and-tourism>
The Future of Tourism. 2017. [online] Available through: <
https://geographycasestudysite.wordpress.com/the-future-of-tourism/>