International Trade Terms and DHL Air Waybill Documentation Analysis

This report provides a comprehensive analysis of DHL's Air Waybill, a crucial document in the shipping industry. It begins with an introduction to DHL Express, a leading global logistics company, and then delves into the important terms and conditions of the Air Waybill, such as DHL's ability to act on behalf of customers, the requirement for shippers to ensure goods are transportable and non-hazardous, and the procedures for claims. The report then explores the relationship between DHL's Air Waybill and other standard Air Waybills, highlighting their shared non-negotiable nature and their role as invoices. A significant portion of the report is dedicated to comparing the DHL Air Waybill with the Maritime Bill of Lading, outlining key differences in their usage, negotiability, and application in air versus sea shipments. The conclusion summarizes the key findings, emphasizing the importance of both documents in the shipping industry and DHL's commitment to providing quality service. The report draws on several academic sources to support its analysis, providing a well-researched overview of international trade documentation.

Running head: INTERNATIONAL TRADE TERMS AND DOCUMENTATION
International Trade Terms and Documentation
Name of the Student
Name of the University
Author Note

1INTERNATIONAL TRADE TERMS AND DOCUMENTATION
Table of Contents
Introduction:...............................................................................................................................2
Important Terms and Conditions of DHL’s Air Waybill:......................................................2
Relation with Other Air Waybill:...........................................................................................3
Difference between DHL Airway Bill and Maritime bill of lading:......................................4
Conclusion:................................................................................................................................5
Reference:..................................................................................................................................7

2INTERNATIONAL TRADE TERMS AND DOCUMENTATION
Introduction:
DHL Express is one of the leading logistic companies of Germany that is providing
courier service to the different corners of the world. It offers courier, parcel express mail
service to the large number of consumers. DHL has been founded in 1969. Initially DHL
used to provide its service between San Francisco and Honolulu. It earns huge revenue per
year by providing quality service to the large number of consumers (dhl.co.in. 2017).
The following article has concentrated on the Air Waybill of DHL. The report has
articulated various important terms and conditions of the bill that are related to the shipping
service of DHL.
Important Terms and Conditions of DHL’s Air Waybill:
Being one of the renowned name in the shipping industry of world, DHL has put a
strong footprint in the market by its efficient and effective performance. The organizational
management of DHL pays close attention to all the aspects through which they can provide
quality service to the consumers. The organization has recently declared an Airway bill that
includes all the aspect of their service to provide a transparent idea about the type of their
service. DHL has included some key terms and conditions in their Air Waybill, such as:
DHL can perform various activities on the behalf of their customers, such as- amend
any code of any product or complete any document, as DHL is not ready to take any kind of
responsibility of the product (Singh, van Sinderen & Wieringa, 2017).
While a shipper is accepting all the claws of the DHL service, they agree to the fact
that their product is transportable. Shippers must make sure that goods are not hazardous or
breakable. DHL does not carry any kind of harmful product.

3INTERNATIONAL TRADE TERMS AND DOCUMENTATION
DHL does not deliver any product to the post office or postal code. It directly delivers
products to the receiver’s address. This key point is highly important, as it will help the
receiver to decide about their actions. It provides a vivid idea to the consumers about the
service of DHL.
DHL possesses all the rights to inspect or check the products of the shipper to make
sure that it is not harmful or hazardous. This strategy is included to avoid any kind of future
controversy in future. The negligence of the shipper may lead the organization to face many
awful consequences in nearby future. In order to avoid any kind of discrepancy, the
organization prefers to choose the safe way. Thus, this policy is one of the major strength of
the organization.
While claiming for any products, shipper should submit in writing within thirty days
from DHL has accepted the shipment. In order to maintain safety level, this term is highly
important. Written example will provide a transparent idea to the organization about the loss
of their product. At the same time, the written report will work as a proof and help the
organizational leaders to proceed with the further investigation (Hübl, Staberhofer & Gruber,
2016).
DHL is committed towards its duty and primary objective of DHL is to provide
quality service on time. However, DHL authority is not responsible for any kind of damage
of the product or delay. This term has been included to assure the consumers about the
service quality of DHL. It will help the management to draw the attention of the large number
of consumers who want to deliver their products to their near or dear ones or some important
purposes (Savelsbergh & Van Woensel, 2016).

4INTERNATIONAL TRADE TERMS AND DOCUMENTATION
Relation with Other Air Waybill:
DHL Air Waybill is related to other Air Waybill. Other Air waybills are used to
deliver products to the various parts of the world. These bills are also non-negotiable like
DHL. The primary function of the Air Waybill is to provide all kind of courier service to the
consumers. In this scenario, DHL follows various aspects of normal Air Waybill, such as-
when shippers of DHL will deliver the products to the receiver, receiver will sign a receipt
that will be used as a proof that delivery has been done in an appropriate manner. Normal Air
Waybill assures the safe and harmless delivery of products. They make sure that all the
products are delivered on time. Airway Bill is mainly used as invoice that can be used to
indicate the charges that will be paid by the service receiver. DHL also provide this type of
bill. These bills help the organization to maintain healthy and transparent relation with the
consumers. It is important for the organization to gain the trust of the consumes, as they
handover their precious products to them (Gaskell, 2017).
Difference between DHL Airway Bill and Maritime bill of lading:
Bill of Lading is one of the transport document that is mainly used in port-to-port
shipment. This bill is negotiable and its needs to be surrendered while receiving any goods.
This plays vital role in providing efficient service to the consumers. It is considered as one of
the evidence that works as a proof that organization is committed to deliver their products on
time (George, 2017).
Airway Bill is another transport document that is mainly used for the air shipping.
This document is issued by the airline cargo or its agents. Airway Bill is not negotiable and it
is contrary to the bill of lading. Carrier agents do not need to surrender the original copy of
this bill while delivering products to the consumers (Kasilingam & Solutions, 2013).

5INTERNATIONAL TRADE TERMS AND DOCUMENTATION
Airway Bill and Bill of lading both are the key elements of the shipping industry.
These are used by the shipment companies in forms of important documents. However, there
are many differences between the Airway Bill and Bill of Lading, such as-
Airway bill is mainly used in the air shipment. On the other hand, the bill of lading is
used in case of sea shipment. While products are delivered on via ship to the consumers,
organizations use Bill of lading (Akman & Baynal, 2014).
Another major difference between the Airway bill and Bill of lading is the type of
these two documents. Airway bill is not considered as the title document, but in case of bill of
lading, it is considered as title document. While collecting the goods from any of the end one
original bill needs to be surrendered. Otherwise, the whole process will be at risk.
The type of issuing is also different in these two sectors, such as- Airway bill is never
issued “to order and black endorsed” or “to order of an issuing bank”, but things are opposite
in case of bill of lading. Bill of lading can be issued “to order and black endorsed” or “to
order of an issuing bank” (Herold & Lee, 2017).
Another major difference between Airway bill and Bill of lading is that both bills
cannot be used in others sectors, such as- the airway bill is not applicable in sea shipping
generally, but there are few sections like FAS, FOB, CR and CIF where it can be used. Bill of
lading is not applicable in air shipping (Oflac et al., 2015).
Conclusion:
As per the previous discussion, it can be concluded that Airway bill and Bill of lading
both are key terns of the shipping industry. However, there are some difference in both terms.
Both are used in different sector as the transport document. DHL, being a leading shipping
organization plays vital role in the industry. It possesses a large number of consumers, to

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whom the organization aims at providing quality service. It has included some key terms and
conditions in its rulebook to support the performance of the organization which has led the
organization to become a pioneer in this industry.

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Reference:
Akman, G., & Baynal, K. (2014). Logistics service provider selection through an integrated
fuzzy multicriteria decision making approach. Journal of Industrial
Engineering, 2014.
dhl.co.in. (2017). Dhl.co.in. Retrieved 30 August 2017, from http://www.dhl.co.in
Gaskell, N. (2017). Bills of Lading 2e: Law and Contracts. Routledge.
https://books.google.co.in/books?
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q&f=false.
George, R. L. (2017). A critical analysis on the role of outsourcing practice in ensuring
organizational performance: the case of DHL Harare International Airport,(2013-
2015).
http://ir.msu.ac.zw:8080/jspui/handle/11408/2751
Herold, D. M., & Lee, K. H. (2017). The Influence of the Sustainability Logic on Carbon
Disclosure in the Global Logistics Industry: The Case of DHL, FDX and
UPS. Sustainability, 9(4), 601.
http://www.mdpi.com/2071-1050/9/4/601/htm
Hübl, A., Staberhofer, F., & Gruber, M. (2016). An Initial Approach of Monitoring the
Effects on Logistics Performance Initiated by the Practical Realization of Physical
Internet in a Specific Region.

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http://ffhoarep.fh-ooe.at/bitstream/
123456789/563/1/100_273_Gruber_FullPaper_en_final.pdf
Kasilingam, R., & Solutions, A. C. (2013). Seminar: Air Cargo Supply Chain Management
and Challenges. Center for Intelligent Supply Networks. Dallas, Texas.
http://www.utdallas.edu/~metin/aircargo.pdf
Oflac, B. S., Dobrucalı, B., Yavas, T., & Escobar, M. G. (2015). Services Marketing Mix
Efforts of a Global Services Brand: The Case of DHL Logistics. Procedia Economics
and Finance, 23, 1079-1083.
http://www.sciencedirect.com/science/article/pii/S2212567115004578
Singh, P. M., van Sinderen, M. J., & Wieringa, R. J. (2017). Smart logistics: An enterprise
architecture perspective.
http://ceur-ws.org/Vol-1848/CAiSE2017_Forum_Paper2.pdf
Savelsbergh, M., & Van Woensel, T. (2016). 50th anniversary invited article—city logistics:
Challenges and opportunities. Transportation Science, 50(2), 579-590.
http://www.optimization-online.org/DB_FILE/2016/02/5326.pdf