University Report: Interpersonal Communication of Feedback Analysis

This report delves into the intricacies of interpersonal communication, focusing specifically on the role and impact of feedback within this process. It begins by defining interpersonal communication as the exchange of information, feelings, and meaning through verbal and non-verbal cues, emphasizing its importance in building relationships. The report highlights the four key principles underlying interpersonal communication: its inescapable, irreversible, complicated, and contextual nature. Feedback is presented as a critical component, representing the receiver's response, which helps the sender understand how the message is received and adjust communication accordingly. The report discusses various types of feedback, from direct statements to subtle expressions, and underscores its role in regulating and refining messages. Furthermore, it emphasizes the practical applications of feedback in the workplace, including its ability to clarify expectations, improve performance, promote personal growth, and foster employee satisfaction and loyalty. The report concludes by citing research that positions feedback as an invaluable, yet often underutilized, tool for effective management, highlighting its potential to enhance productivity, retention, and overall organizational success. References from various scholars are also included.

Running head: INTERPERSONAL COMMUNICATION OF FEEDBACK
INTERPERSONAL COMMUNICATION OF FEEDBACK
Name of the student:
Name of the university:
Author note:

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INTERPERSONAL COMMUNICATION OF FEEDBACK
Interpersonal communication can be defined as the process by which individual’s
participate in exchanging information, feelings as well as meaning through different forms of
verbal as well as non verbal processes. Researches describe this process as the effective way of
building relationships with others through proper communication by effectively following the
steps of understanding one’s situations, communicating with the individual in the right manner
and thereby influencing them to listen and or to take action as required in the situation1. There
are four principles which underlie the procedures of interpersonal communication. These are that
interpersonal communication is inescapable, irreversible, complicated and is contextual.
Feedback can be explained as the component of interpersonal communication method
which comprises of messages which the receiver or the listener returns. This allows the sender of
the speaker to understand how specifically the message has be received and also help to
understand the receiver’s reactions. Receiver may respond to both intentional as well as
unintentional message. There may be different types of feedbacks2. This may range from direct
verbal statement to that of subtle facial expressions as well as changes in the posture. This will in
turn indicate the sender about the comfort level of the speaker and denote whether he or she is
comfortable or uncomfortable with the message. It helps the sender to regulate, adapt as well as
repeat the message so to improve communication.
1 Arnold, E.C. and Boggs, K.U., 2015. Interpersonal Relationships-E-Book: Professional
Communication Skills for Nurses. Elsevier Health Sciences.
2 Jackson, D., 2016. Modelling graduate skill transfer from university to the workplace. Journal
of Education and Work, 29(2), pp.199-231.

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INTERPERSONAL COMMUNICATION OF FEEDBACK
The skill of feedback is helpful in allowing a better understanding of what is expected
from employees and also from each other which in turn leads to better performance. Constructive
feedback also helps to promote personal improvement. Feedback also helps in creating a
foundation for room to grow. Researchers suggest that feedback is one of the cheapest as well as
most powerful as well as most underused tool of management3. It is powerful as it helps people
get on track and also serves as a guide to provide assistance to people to know how each other
perceive of their performance. It can be motivating as well as the energizing tool and provide
strong links to employee satisfaction as well as productivity. It also makes employees feel
involved as well as indentified with their organization. Therefore in a workplace, it helps to
improve performance, create a pipeline, improve retention, promote employee loyalty, and
decrease cost and increases sales.
3 Brink, K.E. and Costigan, R.D., 2015. Oral communication skills: Are the priorities of the
workplace and AACSB-accredited business programs aligned?. Academy of Management
Learning & Education, 14(2), pp.205-221.

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INTERPERSONAL COMMUNICATION OF FEEDBACK
References:
Arnold, E.C. and Boggs, K.U., 2015. Interpersonal Relationships-E-Book: Professional
Communication Skills for Nurses. Elsevier Health Sciences.
Brink, K.E. and Costigan, R.D., 2015. Oral communication skills: Are the priorities of the
workplace and AACSB-accredited business programs aligned?. Academy of Management
Learning & Education, 14(2), pp.205-221.
Jackson, D., 2016. Modelling graduate skill transfer from university to the workplace. Journal of
Education and Work, 29(2), pp.199-231.