Interpersonal Communication Feedback Skill Analysis Report - BUS 101

This report provides an analysis of interpersonal communication and feedback skills in the workplace. It explores the importance of feedback as a crucial element in organizational behavior, highlighting its role in improving employee performance and fostering a positive work environment. The report emphasizes the need for a feedback-friendly culture and discusses the benefits of effective communication within an organization, including improved interpersonal and leadership skills. It examines how feedback can be used to guide employee behavior, integrate organizational objectives, and create a sense of ownership among employees. The report also references relevant studies and provides in-text citations to support the findings. The report concludes by emphasizing the importance of a positive feedback culture in improving workers’ skills and encouraging open communication within the workplace.

Student No.1
Interpersonal Communication Skill of Feedback
Course
Instructor
Institution
Location
Date

Student No.2
Interpersonal Communication Skill of Feedback
Interpersonal communication is the process of exchanging meaning between individuals and
respectfully giving back the appropriate feedback in the specific context1. The appropriate
method of using these skills within an organization is by applying them equally to all people
irrespective of their ranks in order to accommodate everyone and improve the work
relationships2. In this paper, the type of feedback we are discussing relates to communication
between individuals or a person and a group in relation to their performance or behavior
displayed in the work place3. In addition, the skill can be used as a tool to request for change of
behavior or guide the target persons in the direction the organization intends to move towards4. It
is believed that the skill is responsible for integrating the objectives of the organization with the
employee’s expected code of conduct5.Being a vital skill of communication, proper response
skills within a company produces numerous benefits for all stakeholders involved. Performance
feedback analysis within an institution is an exercise that should be carried out not only to people
but also the different sectors and the entire organization in order to detect any threats that might
not be obviously identified in the absence of the process6.Additionally, an environment within
which information sharing is allowed among all members plays a vital role in improving their
interpersonal and leadership skills7. Consequently, they get a sense of ownership which is a
credited strategy to motivate employees within a work-place and improve their overall output.
Positive feedback culture within an organization is responsible for the improvement of workers’
skills in the specific context8. Apparently, workers are encouraged to inquire about particular
aspects that they might not be familiar with when the environment for seeking the same is
positive and they are treated with dignity as opposed to when the response is negative or
demeaning.

Student No.3
In-Text Citations
1. Martin et al 2010, p.388
2. Martin et al 2010, p.388
3. Baker et al 2013, p.260
4. Baker et al 2013, p.260
5. Baker et al 2013, p.260
6. Greve 2003, p.5
7. Baker et al 2013, p.262
8. Baker et al 2013, p.262
References
Baker, A., Perreault, D., Reid, A., and Blanchard, C.M., 2013. Feedback and organizations:
Feedback is good, feedback-friendly culture is better. Canadian Psychology/ Psychologie
Canadienne, 54(4), p.260.
Greve, H. R., 2003. Organizational learning from performance feedback: A behavioral
perspective on innovation and change. Cambridge University Press.
Martin, H.Z., Jandaghi, G., Karimi, F.H. and Hamidizadeh, A., 2010. Relationship between
interpersonal communication skills and organizational commitment (Case Study: Jahad
Keshavarzi and University of Qom, Iran). European Journal of Social Sciences, 13(3), pp.387-
398.