Interpersonal Communication Skill of Listening and Feedback

This assignment examines the interpersonal communication skill of feedback, starting with a definition of interpersonal communication as the exchange of information and feelings through verbal and non-verbal messages. It then defines feedback as a dynamic communication process where listeners react to messages, allowing speakers to understand how their message is received. The assignment highlights the importance of feedback in the workplace, where both employees and managers benefit from feedback competencies, such as employees indicating misunderstandings to supervisors. It emphasizes the value of verbal feedback and the trust that employees place in feedback, even when it's unfavorable. The assignment references several academic sources to support its claims, including studies on feedback in organizations, interpersonal skills, and communication in various contexts.