Interpersonal Conflict and Patient Care: NMIH303 Report

This report addresses the critical issue of interpersonal conflict within healthcare settings, focusing on its impact on nursing practice and patient care. The assignment explores the nature of interpersonal conflict, highlighting its potential to affect emotional, personal, professional, and physical aspects of both healthcare providers and patients. The report emphasizes the importance of understanding and resolving these conflicts, aligning with the standards of the Nursing and Midwifery Board of Australia (NMBA). It discusses how conflict resolution strategies can improve patient-centered care, considering the perspectives of patients and healthcare professionals. The report references relevant literature and aims to equip nursing students with the knowledge and skills to effectively manage and mitigate interpersonal conflicts, ultimately enhancing professional development and patient outcomes.

Running Head: INTERPERSONAL CONFLICT
INTERPERSONAL CONFLICT
Name of the Student
Name of the University
Author’s Note

1INTERPERSONAL CONFLICT
Interpersonal conflict is an issue that needs to be resolved in a medical setting because it
affects the emotional, personal, professional and physical aspect of an individual and their
healthcare provider. The activity plan given above to resolve the interpersonal conflicts is
aligned with the nursing and midwifery board of professional standards.
These activities will allow the nursing students to think about ways to resolve conflicts
and prioritize patient centered care, which is a part of the standards and code of ethics of the
NMBA guidelines. The nurses will be able to understand the viewpoints of the patients that will
help them to resolve the conflicts, which is similar to following the guidelines of NMBA-
national competency standards for professional practice (Cashin et al., 2017).
The intended outcomes are similar to resolving the internal conflicts because the nurses
will be able to plan strategies or understand the approach that are related to the NMBA
guidelines. The healthcare professionals should also be considered because any interpersonal
conflict can affect their professional development (Jung & Kang, 2014).

2INTERPERSONAL CONFLICT
References
Cashin, A., Heartfield, M., Bryce, J., Devey, L., Buckley, T., Cox, D., ... & Fisher, M. (2017).
Standards for practice for registered nurses in Australia. Collegian, 24(3), 255-266.
https://doi.org/10.1016/j.colegn.2016.03.002
Jung, M., & Kang, H. (2014). Nursing students' self esteem, assertiveness and interpersonal
relationship according to their style of conflict management. J Korean Acad Soc Nurs
Educ, 20(3), 345. https://doi.org/10.5977/jkasne.2014.20.3.345