Interpersonal Listening Skills Evaluation and Improvement Strategies

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Running head: LISTENINING
LISTENING
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LISTENINING 2
Table of Contents
Evaluate your Listening skills......................................................................................... 3
Greatest strengths as a listener........................................................................................ 3
Indicate your greatest weakness as a listener.......................................................................3
Respond to at least two other classmates............................................................................3
References................................................................................................................ 5
Appendix.................................................................................................................. 6
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LISTENINING 3
Evaluate your Listening skills
From the communication competence scale, I have scored CCS 113 that is above 108
score. It indicates that I am more flexible, sensitive, as well as, assertive communicators as
compared to those lower in CCS. This higher score also indicates that I am a more competent
communicator that I perceive myself to be. This score also shows how I perceive myself as a
communicator. I can also let a parent, partner, co-workers, and siblings to complete the scale
about me. And, then compare their total responses of a score with my own.
Greatest strengths as a listener
As a listener I would say my greatest strength is responding. It has always come
natural to me to be able to have conversations with others and more or less respond with what
they want or need to hear.
Indicate your greatest weakness as a listener
On the other hand, is remembering. I have had a terrible memory for a very long time
much of which is associated with head trauma.
Identify at least one listening barrier and provide at least two suggestions for improving
interpersonal listening skills
One of the largest barriers or myself is my severe tinnitus, which for those who do not
know is a constant ringing in your ears. I have to ask people to repeat themselves multiple
times a day. Not because I cannot hear them, just because I get distracted by the noise. One of
the ways to overcome this barrier is to buckle down and focus on the person speaking which
is easier said than done. Another is for me to wear my hearing aids. This way is my least
favorite seeing as I am not a big fan of wearing them but does a great job of removing in
noise.
Respond to at least two other classmates.
First classmate
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LISTENINING 4
I have learned that communication is significant in the relationship. I have also
pointed out that I should talk more openly and be a good listener. I need to share positive
views regarding my team members with them. I have also learned that low focus, and not
emphasizing on close attention to speakers are detrimental to effective listening. It could
result in different physical and psychological situations like auditory and visual distractions,
insufficient volume, absence of interest in subject material, personal bias, stress, as well as,
physical distress (Listiyaningsih, 2017). I can use body language to support when I feel
confused and anxious regarding information such as using furrowed brow.
Second classmate
I have learned that listening skills and my supportive and adaptive behavior in a
changing environment are my strengths. But, at the same time, articulation of thought and
public speaking is some of my weaknesses that I should focus on. For improving my
articulation of thought, I should speak with confidence, monitor my speed, and think before
speak (Carnerero, Pérez-González, & Osuna, 2019). In order to enhance my public speaking
skills, I should seek a clear direction for my speck, accept the existing situation and move on
as well as, speak in active tense (Gilakjani & Sabouri, 2016).
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LISTENINING 5
References
Carnerero, J. J., Pérez-González, L. A., & Osuna, G. (2019). The emergence of Naming
Relations and Intraverbals after Auditory Stimulus Pairing: Effects of Probing the
Listening Skill First. The Psychological Record, 69(2), 239-252.
Gilakjani, A. P., & Sabouri, N. B. (2016). The significance of listening comprehension in
English language teaching. Theory and Practice in Language Studies, 6(8), 1670-
1677.
Listiyaningsih, T. (2017). The Influence of Listening English Song to Improve Listening
Skills in Listening Class. Academica: Journal of Multidisciplinary Studies, 1(1), 35-
49.
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LISTENINING 6
Appendix
Communicative Competence Scale
Instructions: Complete the following questionnaire/scale with yourself in mind. When
answering the questions select the answer to how you feel you generally communicate with
others in most social situations. Write in the number associated with your answer before each
question based upon whether you (i.e. if you agree = 4; if you strongly disagree = 1):
strongl
y agree
(5)
agree
(4)
undecide
d or
neutral
(3)
disagree
(2)
strongly disagree
(1)
S. No. Statement Score
1 I find it easy to get along with others. 5
2 I can adapt to changing situations. 4
3 I treat people as individuals. 5
4 I interrupt others too much. 4
5 Others find it "rewarding" to talk with me. 4
6 I can deal with others effectively. 4
7 I am a good listener. 5
8 My personal relations (relationships) are cold and distant. 5
9 I am is easy to talk to. 3
10 I won't argue with someone just to prove I am right. 3
11 My conversation behavior is not "smooth.” 3
12 I ignore other people's feelings. 2
13 I generally know how others feel. 5
14 I let others know I understand what they mean. 5
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LISTENINING 7
15 I understand other people. 5
16 I am relaxed and comfortable when speaking. 4
17 I listen to what people say to me. 2
18 I like to be close and personal with people. 4
19
I generally know what type of behavior is appropriate in any given
situation. 2
20 I usually do not make unusual demands on my friends. 3
21 I am an effective conversationalist. 2
22 I am supportive of others. 4
23 I do not mind meeting strangers. 1
24 I can easily put myself in another person's shoes. 4
25 I pay attention to the conversation. 1
26 I am generally relaxed when conversing with a new acquaintance. 1
27 I am interested in what others have to say. 2
28 I don’t follow the conversation very well. 4
29 I enjoy social gatherings where I can meet new people. 2
30 I am a likable person. 4
31 I am flexible. 2
32 I am not afraid to speak with people in authority. 3
33 People can come to me with their problems. 2
34 I generally say the right thing at the right time. 5
35 I like to use my voice and body expressively to communicate. 1
36 I am sensitive to others' needs at the moment. 4
Calculating Your Score
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LISTENINING 8
Step 1. Add your responses to items 4, 8, 11, 12, and 28 = 18
Step 2. Add your responses to all other items. 101
Complete the following:
A. 30 - total from Step 1 = 12
B. Total from A + total from Step 2 = 113
Your total CCS score (answer from B) = 113
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