The Impact of Interpersonal Communication on Business Organizations

This essay explores the critical role of interpersonal communication within business organizations, emphasizing its impact on fostering a healthy work culture and achieving organizational goals. It defines interpersonal communication as the exchange of information between individuals, highlig...Read More

Running head: BUSINESS COMMUNICATION AND ACADEMIC WRITING
BUSINESS COMMUNICATION AND ACADEMIC WRITING
Name of the Student
Name of the University
Author Note

1BUSINESS COMMUNICATION AND ACADEMIC WRITING
Interpersonal communication is a much-needed element in the matters that
pertain to the maintenance of a healthy work culture within the concerned work culture.
The interpersonal communication refers to the matters that pertain to the exchange of
the information between two different people. It might also refer to the knowledge
discipline that is used in the understanding of the usage of both the verbal and the
nonverbal signals for the accomplishment of the relational and the personal goals
(Bonaccio et al. 2016). The skills of the interpersonal communication find its importance
in the business organizations due to a number of reasons. However, one of the most
important reasons is the fact there should be a proper and smooth communicational
channel within the concerned organization. The following essay deals with a discussion
on the importance of the interpersonal communication within a given business
organization.
The interpersonal skills are also known as the soft skills or the people skills.
These skills are often known as the skills that pertain to the emotional intelligence of a
person. The interpersonal skills are often related to the matters related to the manners
of interaction and the communication with the other people who might have been
involved within the concerned organization (Lane 2016). The interpersonal skills within
the organizational workforce is necessary for the establishment of a smoothness in the
communicational channels within the concerned organization. The interpersonal
communications within the organization might involve various areas like the verbal
communication among the staff, the nonverbal communication among the staff, the
skills that pertain to the listening abilities of the concerned staff members.
The interpersonal skills of the employees also refer to the matters that pertain to
the skills that are required for the negotiations that need to be undertaken by the
organizational management, the skills that are required for solving the problems,
making the decisions within the organization as well as the assertiveness within the
organization (Braithwaite and Schrodt 2014). The interpersonal skills within the
organization helps in the creation of the self-awareness of the concerned employees
(Brink and Costigan 2015). The interpersonal skills of the employee further help in
enhancement of the self-management of the concerned employees of the organization

2BUSINESS COMMUNICATION AND ACADEMIC WRITING
which in turn helps in the proper management of the overall operations of the business
organization (Cloutier et al. 2015). This also helps in the boosting the self-confidence of
the concerned employees of the organization. The interpersonal communication skills
within the concerned organization helps the development of a peaceful and the
harmonious environment within the organization.
The interpersonal skills within the various global workplace helps in the
maximization of the personal happiness of the employees. The interpersonal skills of
concerned person within the concerned organization helps in the development of the
team play within the concerned department within the organization (Hargie 2016). The
interpersonal skills also help in the communication among the various members of the
workforce serving the organization at the various locations within the business
organization (Liu, Volcic and Gallois 2014). The interpersonal communication skills of
the concerned employees help in the proper flow of the communication within the
business organization. This helps in the factors pertaining to the communication within
the concerned organization (Goby, Nickerson and David 2015). The communication
skills within the business organization further help in enhancing the smoothness of the
communication within the organization.
The proper communicational skills within the business organization help in
raising the issues that might have been troubling the employees of the concern. The
proper skills within the organization might also help in the solution of the concerned
issues that have been raised by the employees of the organization (Jang 2016). The
smoothness of the communications within the organization tends to influence the overall
performance of the organization. The improvement in the total performance of the
business organization helps the concerned organization to gain a competitive
advantage in the given market as well as the industry at large.
In lieu of the afore-mentioned discussion it might safely be concluded that the
interpersonal skills are a necessary part of the operations of the concerned
organization. The interpersonal communicational skills within the concerned
organization helps in the development of a peaceful and the harmonious environment
within the organization.

3BUSINESS COMMUNICATION AND ACADEMIC WRITING

4BUSINESS COMMUNICATION AND ACADEMIC WRITING
References
Bonaccio, S., O’Reilly, J., O’Sullivan, S.L. and Chiocchio, F., 2016. Nonverbal behavior
and communication in the workplace: A review and an agenda for research. Journal of
Management, 42(5), pp.1044-1074.
Braithwaite, D.O. and Schrodt, P. eds., 2014. Engaging theories in interpersonal
communication: Multiple perspectives. Sage Publications.
Brink, K.E. and Costigan, R.D., 2015. Oral communication skills: Are the priorities of the
workplace and AACSB-accredited business programs aligned?. Academy of
Management Learning & Education, 14(2), pp.205-221.
Cloutier, O., Felusiak, L., Hill, C. and Pemberton-Jones, E.J., 2015. The Importance of
Developing Strategies for Employee Retention. Journal of Leadership, Accountability &
Ethics, 12(2).
Goby, V.P., Nickerson, C. and David, E., 2015. Interpersonal communication and
diversity climate: promoting workforce localization in the UAE. International Journal of
Organizational Analysis, 23(3), pp.364-377.
Hargie, O., 2016. Skilled interpersonal communication: Research, theory and practice.
Routledge.
Jang, H., 2016. Identifying 21st century STEM competencies using workplace
data. Journal of Science Education and Technology, 25(2), pp.284-301.
Lane, S.D., 2016. Interpersonal communication: Competence and contexts. Routledge.
Liu, S., Volcic, Z. and Gallois, C., 2014. Introducing intercultural communication: Global
cultures and contexts. Sage.