MG411: Individual Research Portfolio on People Management at Easy Jet

This report provides a comprehensive analysis of people management practices at Easy Jet, a British low-cost airline. It delves into three key areas: leadership and management, training and development, and talent management, all of which underpin performance management within the organization. The report examines Easy Jet's transformational leadership style, emphasizing how managers motivate employees through intellectual stimulation, individual consideration, inspiration, and idealized influence. It then explores the HR processes that support performance management, including human resource planning, employee remuneration and benefits, and performance management systems, with a focus on training and development programs. Finally, the report addresses talent management challenges, such as knowledge gaps, skill disparities, and behavioral issues, and offers recommendations for improvement, including organizational behavior strategies, reward systems, and tailored training programs. The conclusion summarizes the key findings and highlights the importance of effective people management for organizational success.

Introduction to People
Management

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
LEADERSHIP AND MANAGEMENT................................................................................3
TASK 2............................................................................................................................................5
TRAINING AND DEVELOPMENT....................................................................................5
TASK-3............................................................................................................................................6
TALENT MANAGMENT ....................................................................................................6
RECCOMANDATION..........................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

l壱INTRODUCTION
Management refers a set of principles which includes various functions such as planning,
organizing, directing and controlling etc. The functions are main resources which supports
organization to achieve the goals. Human resource management plays vital role to conduct
various functions in company so that each employee becomes responsible at workplace and
assists to meet business objectives. To understand people management there is an example of a
Easy Jet company (DICKMANN, BREWSTER and SPARROW, 2016). It is British low cost
airline group company. Headquarter of company establishes at London Luton airport which
provides domestics and international scheduled services among thirty countries. This report will
cover leadership and management and why is it important for company.
l壱MAIN BODY
l壱TASK 1
l壱LEADERSHIP AND MANAGEMENT
Leadership is a style which motivates number of employees to act towards accomplish
common goal of organization. Easy jet is airline company which follows transformation
leadership style to motivate number of employees at workplace (Dugdale, Negre and Turoff,
2018). On the basis of style manager of airline company cooperates team by identifying their
employees needs, sets goals to guide them by inspiration and leads changes in employees
performance at workplace. Manager of airline company adapts transformation leadership style in
which includes four type of components. Such as -
Intellectual stimulation: Manager encourage team to introduce creative ideas so that company
gets new ways of doing things (Chan and et.al., 2019). Beside of this manager organizes skill
development programs for team members so that gets opportunity to learn new skills and applies
at job place. Manager also gives challenging task to employees where they get chance to explore
new ideas and ways. Thus, manager boosts employees confidence.

Individual considerations: Transformation leadership supports manager to motivate each
employees by offering supports and encourage. Through the style manager enables to builds
good relationship with employees by communication. Manager also involves employees in
decision-making to share their ideas thus manager gives values to their employees. Manager
have to do changes in his performance by adapting leadership style. To inspire employees at job
place manager sets task with time deadline which leads responsibility in each employee
regrading their job and motivates them to complete task.
Inspiration and motivation: Human resource management creates vision of company and
inspires employees to achieve common goal by offering intellectual classes and shares their
experience of job. To motivate employees manager provides friendly atmosphere so that they
can easy to interact with manager without hesitation (Hurmelinna-Laukkanen and Olander,
2019). Manager encourages teamwork at job place which motives employees and organization
gets complete task in minimum time. Each employee of company permits to keep their views
regrading decision-making. Manager also offers opportunity to employees to share their
experience. Thus, manager inspires team to fulfill objectives of airline organization.
Idealized influence: HR of Easy jet plc establishes good relationship with employees by
providing supports and gives transparency in decision-making which attracts employees towards
Human resource (Candrawati and Nasution, 2019). Beside of this manager resolve employees
conflicts regarding salary or workload and assists them to meet their objectives. Thus, manager
enables to gain trust of employees and becomes role model for them and easy to inspires them to
accomplish goal of easy jet company.
Management is integral part of organization which assists human resource to adapts leadership
style in well-formed manner. Management conducts various function like planning, organizing,
directing and controlling to gain airline company's vision. Leadership policies and effectiveness
on employees regarding their performance etc (Johnson and et.al., 2019). estimates out by
management. Transformation leadership is basically designed to maintain well-being of
employees and motivates them to explore new ideas which leads profitability in company. The
main motive of people management to manage employees effectively by offering different
facilities on the basis of organization situation. Through the leadership manager identifies
employees requirements and increase their dedication regarding job.

l壱TASK 2
l弐TRAINING AND DEVELOPMENT
Human resource management is responsible for each function who conducts all function
to achieve Easy jet plc objectives. HR has various process which supports the performance
management to influences employees performance at workplace. Human resource management
leads creates vision of company and to gain vision introduces different strategic which
maximizes profit of company and influences efficiency of employees at workplace. HR
processes are-
Human resources planning: Human resource management conducts various function so that
organization gets appropriate employee's at workplace. According to organization recruitment
HR organizes recruitment process. The main goal of HR to attract applicant who matches
particular job criteria (Nankervis, Rowley and Salleh, 2016). Human resource management
shortlist those candidates who match with job qualification, expertise and efficiency for
appropriate job. Both process leads further steps which is hiring where HR appoints final
candidate who selects for certain position. HR offers training development classes to new
candidates so that they understand works and perform well at job place. Through the classes HR
influences employees creativity and efficiency which introduces fruitful outcomes in
organization.
Employees remuneration and benefits administration: it is another process of HR who
decides salaries, incentives and fringe profitability. Incentives are prime motivator for employee
which attracts employees to give the best performance at job place so that they enable to get high
incentives beside of salary. Manager of Easy jet plc offers various rewards in the form of
incentives or bonus so that employees works honestly at workplace and leads high profit in
company.
Performance management: HR management helps organization to train employees so that they
become eligible to achieve various reward. Manager organizes skills development programs for
employees where employees get opportunity to sharp their skills and learns new techniques
which can apply at workplace to tackle customers (Noe and et.al., 2017). HR conducts training
development classes in different period such as 1-2 months, 5-6 months, 7-8 months and 11-12

months. Thus, manager develops employees performance. Beside of this HR motivate employees
by offering rewards such as incentives, praising. Airline manager praises employees for their
performance that motivates employee's to do work honestly at workplace and motivates them to
give the best performance. Thus, manager enables to give values to employees. In the HR
process not only includes employees performance but also influences department, airline ticket,
services etc. To evaluate employee's performance manager gives challenging task along with
time deadline. Thus, manager plays active role and leads effectiveness in employees regarding
their job.
Employees relation: Relationship of employees is important part in company because it leads
well-being of employees at workplace and reduction of conflicts between employees and
management (Schur, Colella and Adya, 2016). Easy jet plc organization focuses on employee's
productivity while human resource management retain employees in company by establishing
good relationship with employees. To gain employees trust HR gives transparency in decision-
making which attracts employees and allows employee's to communicate directly relevant to
their issues. HR management also offers health insurance policy and employees compensation
which encourage employees to do overtime. Thus, human resource management conducts
various operation which influences employees to enhance skills and perform fruitful at
workplace.
l壱TASK-3
l壱TALENT MANAGMENT
Talent management refers the activity of searching, developing, training , retaining and
retaining those employees whose potential is sufficient to achieve organization objectives. The
main aim of management to appoint that employees who leads beneficial outcomes in company.
Management also encourage employees to explore new ideas which maximizes organization
performance in business market (Sparrow and et.al., 2018). Easy jet plc company takes support
of talent management to manage employees performance but manager faces various issues such
as knowledge, skills and behavior. For example manager introduces training development
classes for employees where they can learn new skills but manager unable to treat whole team
includes freshers and permanent employees. Due to lack of knowledge fresher unable to compete

with old employees which demotivate employees and creates line between employees. Thus,
new employees unable to gain knowledge. Beside of this another issue is skills because each
employees posses different capacity. During training development classes manager unable to
motivate each employee for their skills which leads inefficiency regarding their job performance.
It also creates crisis between employees regarding their skills which disturb employees relation
with each other. Third issue is behavior manager unable to understand employee behavior due to
inequality culture at job place (Wilton, 2016). That's why manager unable to treat individual
employee's in equal manner. Talent management supports company to retain employees by
meeting their objectives in that state manager unable to meet each employees objectives as result
organization unable to take competitive advantage. Due to above issues manager unable to give
values their employees and incapable to motivate them for job performance. These issues disturb
employees well-being and their retention in company.
l壱RECCOMANDATION
l壱Talent management should be adapted organizational behavior strategy which supports
manager to understand employees behavior and how employees needs change with time. In that
state manager enables to motivate employees by meeting their objective and enable to motivate
towards organization objectives. Beside of this manager should offer rewards strategy which
attracts employees to gain rewards by performing well at job place.
l壱Talent management should organize different training classes for fresher rather to offering
advance training classes for whole employees. Through the strategy manager enables to treat
each employee in sophisticated manner. Beside of this different time period of training can lead
fruitful impact at workplace. Manager should introduce performance management system which
informs HR about employees performance at workplace. Thus, manager can evaluate team
performance after training & development classes.
l壱Manager should organize skill development program for employees thrice in a year in Easy jet
company which influence skills of each employee, and they gets golden opportunity to learn new
skills and sharpen their skills. Thus, they can apply at workplace to compete task in minimum
time. Manager can evaluate job performance by monitoring their task achievement. Thus,
manager enables to manage employee performance at job place.

l壱CONCLUSION
This report has been concluded leadership and management where has been explained
importance of leadership and how manager perform to motivate employee. In this report has
been explained transformation leadership which assist to underst6and employees behavior and
influences their skills by offering intellectual classes. This report has been covered training
development model which influences employees performance at workplace. In this report also
has been introduced about talent management where has been explained that how talent
management perform in different areas which leads prospective outcomes in company. Thus,
this report has been explained HR roles in organization.
l壱REFERENCES
Books and Journals
DICKMANN, M., BREWSTER, C. and SPARROW, P., 2016. Introduction and Overview of
IHRM: Contemporary HR Issues in Europe. In International Human Resource Management (pp.
35-48). Routledge.
Dugdale, J., Negre, E. and Turoff, M., 2018, January. Introduction to the Minitrack on
Communication and Information Systems Technology for Crisis and Disaster Management.
In Proceedings of the 51st Hawaii International Conference on System Sciences.
Hurmelinna-Laukkanen, P. and Olander, H., 2019. Introduction to managing people for
technological innovation. Int. J. Technology Management. 79(3/4). p.211.
Johnson, L.M and et.al.,2019. Globalized Sport Management in Diverse Cultural Contexts: An
Introduction. In Globalized Sport Management in Diverse Cultural Contexts (pp. 1-26).
Routledge.
Nankervis, A., Rowley, C. and Salleh, N.M., 2016. Introduction: Human resource management
and organisational effectiveness–an overview and synthesis. In Asia Pacific Human Resource
Management and Organisational Effectiveness (pp. 1-13). Chandos Publishing.
Noe, R.A and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Schur, L., Colella, A. and Adya, M., 2016. Introduction to special issue on people with
disabilities in the workplace.
Sparrow, P and et.al., 2018. Introduction: Macro talent management in emerging and emergent
markets: Foundations for a developing field. In Macro Talent Management in Emerging and
Emergent Markets (pp. 1-21). Routledge.

Wilton, N., 2016. An introduction to human resource management. Sage.
Candrawati, D. and Nasution, Y., 2019. Transformational Leadership, Dynamic Capabilities and
Non-govermental Organizations Performance: Strategy, Structure, and Environment.
Chan, S.W and et.al., 2019. The Influence of Transformational Leadership on Organization
Innovation in Malaysian Manufacturing Industry. Int. J Sup. Chain. Mgt Vol. 8(2). p.971.