Investigating Health and Social Care Services: Unit 3 Project

This report provides a detailed investigation into health and social care services, focusing on integrated care models and local resources. It explores the provisions supporting integrated care, identifies unmet needs within the local context, and examines the process of identifying individual needs ...Read More

Unit 3 Project
Investigating Health and Social
Care Services for the individual

Contents
Introduction .............................................................................................................
Local Resource and Provisions that Supports the Integrated Care services.......
Unmet Needs in local Related to the Integrates Care Working............................
Identification of Basic Needs of Individual Related to Health, Care and Support
Services.................................................................................................................
Role of Health Care Practitioner in Person Centred Care....................................
Leadership Within Health, Care or Support Services to Promote Effective Inter-
professional and Multidisciplinary Team Working.................................................
Various Communication Methods That are Used in Health and Social Care
Organization..........................................................................................................
Appropriate Communication Strategy for Health Care Organization....................
CONCLUSION..........................................................................................................
REFERENCES.........................................................................................................

Task 1 - Report
Introduction
Integrated health and social care can be explained as the process in which range
of different health and social care services are provided to the patient while they are
placed in the health and social care home. This is important form he health and social
organization to provide better and effective services to the patient to recover their health
condition efficiently. This this report will be providing the overview of different type of
multidisciplinary care that is provided to the patient and client in health and social care
homes (Paparella, 2016). Local resources and provisions that can support the health
and social care services will be analysed an evaluated in the report. Local unmet
current needs associated with the health and social care organization will be explained
in the report. the process of identification of needs of individual person will be explained
in the study which are provided to health and social care services. Role of health care
and social care service will be explained for person centred care service in the health
and social care organization. The role of leadership in health care and social care also
will be explained to promote effective inter professional and multidisciplinary team
working with in the health and social care organization. Various responsibilities of
information sharing between the multidisciplinary team will be explained in the study.
Various communicational methods that can provide better support to different
individuals in meeting and evaluate the care needs in the health and social care
services. The interdiction of the local area which suffering from the issues is such as
Lewisham is an inner London borough with high levels of deprivation, inequalities and
unemployment. Our population is relatively young, ethnically diverse and significantly
deprived.
As part of our commissioning responsibilities, we have developed detailed plans
outlining our approach to improving health outcomes for patients in Lewisham, including
the improving the health of local people by delivering high quality health care services
along with reduction number of early deaths by tackling health inequalities by improving
management and treatment consistently ensuring value for money. Different effective

communicational strategies will be analysed and applied in the identification and
responding to the needs of various service users in the health and social.
Local Resource and Provisions that Supports the Integrated Care services
In local area various health care officials are available who are authorised to
perform medical practice and provide health care services to the patients. These
officials are nurses, doctors, dental care homes and pharmacists.
Integrated care services can be explained as the combine multiple health and
social services together to provide complete services to the client in the health and
social care organizations. There are different local resources are used by the health and
social care organization to provide the services to people who are living health and
social care home. These local resources are based on supplier who are present in

surrounding of the organization (McCormack and McCance, 2016). Some of the most
important local resources that are used by the organization are- learning and
development, Voluntary sector partnership and STP/ICS Integrated Volunteering
Approaches Program. There are main three resources that can be used by the health
and social care organization to provide integrated care to the people. The learning and
development resources are most important for the health care organization to utilise
better resources for the clients who are taking services of health and social care
organization. Other resources that are important for these services are related to the
human resources who work as volunteer in the organization to help the health official to
provide better services to the clients or patients.
GPs will be able to recruit multi-disciplinary teams, including pharmacists,
physiotherapists, paramedics, physician associates and social prescribing support
workers, freeing up family doctors to focus on the sickest patients. Other resources that
are important for these services are related to the human resources who work as
volunteer in the organization to help the health official to provide better services to the
clients or patients. The STP or ECS program is implemented by the National Health
Services in order to improve the integrated health care services in the health can social
care organization. 6 PCNs have been agreed across Lewisham and the contracts
formalising these arrangements between local GP practices, went live on 1 July 2019.
All the informational, human resources and strategic resources can help the
organization to maintain effective integrated services.
Provisions for Integrated Care Working
Some of the provisions that are made by NHS can help the integrated care
working to provide better services to the patients within the health care organization.
There are different health care provisions provide the support to the integrated care
working in order to provide better services to the patients and people who are living in
health and social care organizations (Buetow, 2016). Some of the most important

provisions in UK are- state health care provisions and other are private health care
provisions. The main motives of the health care provision are defined in order to
improve rh health outcomes in population and effectively respond to the expectations
and needs of people of country. This is how health care provisions are made by the
National Healthcare Services to provide better services to the people through integrated
care working in the health care and social care organization.
Unmet Needs in local Related to the Integrates Care Working
This is important for the health care organization to meet different needs of the
integrated care process in the health care organization. there are some issues are faced
by the health care organization in the integrated care are related to knowledge voluntary
workers and the strategically resources these are required for better performance of the
organization to provide better services to the people who need it so badly. There are
some unmet needs of the integrated care working in local place. Major unmet need is
related to the human resources that are required to provide personalised services to the
patients and clients. The people who are working in the health care and social care
organization care of organization are not enough to provide effective services to the
people (Mareš, 20170. The need is more level have the related level of expansion due
to the different between the GP centres to the person ones. There is lacks of the proper
level of transportation in the locality. No major challenges are faced by the patient in the
local area. All the health care services can be provided to the patient in local area. Main
issue that can be faced by patients is related to the traffic condition that can cause moe
time to reach the health care services. Human resources are very important for
providing better services to citizens of the country. There are some voluntary workers
are required to mate requirements of patients who are admitted in health and social
care organisation. This is major requirement that remains unmet in integrated care
working. Other resources which are unmet in health care organisation are related to the
financial resources. This is important for health care services to collect fund from the
various resources in order to provide better and effective services to clients. The other
resources are related to strategic implementation of policies and practices to meet all
the integrated services criteria within the organisation. For implementation of these
strategic policies it is important for National Healthcare Services to gain knowledge,

information and effective team to meet all requirements within the local place. This is
how some of the unmet needs of local place regarding integrated working are related to
financial issues, voluntary efforts of local people along with lack of information and
knowledge sources. . On the other hand, the patient serves the severe level of issues
in the increased level of cost of medication and prescription . thi is the having major as
there financial impacts. In the addition the financial drilling process, the increase level
as transportation and longer waiting times make the patient more level of worried to
have the descriptive questioning in perfect manner These are some unmet needs of
integrated care working within healthcare organisation.. On the other hand, the patient
serves the severe level of issues in the increased level of cost of medication and
prescription . thi is the having major as there financial impacts. In the addition the
financial drilling process, the increase level as transportation and longer waiting times
make the patient more level of worried to have the descriptive questioning in perfect
manner..

Health Care and Social Organisation and Interagency Care
Health Care and Social Organisation
Health and social care can be considered as the process of treatment of ill
people due to different health an e services are cure while disabilities and illness of the
human being are the problems for which we require health care services. Social care
services are meant to prevent the adults and children that have issues or risks that can
be related to the health issues and social or financial issues d medical conditions within
the hospitals, health centres and social-care is considered as providing care to the
vulnerable people with in different communities. NHS continuing healthcare assessors
consistently try to downplay and down score obvious health needs and categorize them
as social care needs. Basically health care organization used to provide health care
services to the people and on other hand social care services are considered as
organization that provide social services to the people. For example old age home and
mental care home are considered as social care organization.
Interagency Care
Interagency care is the care which is focused in the bringing people together and
engaging people together. This is all about the juvenile, education, mental-health, tribal
authorities and law-enforcement. All these activities are performed in the coordinated
and integrated action to serve children whose needs are more fluctuating some times.
The health is considered as the fitness and ability to perform all daily duties that a
normal physically and mentally fit perform. In the integrated health care service both
health and social care is provided to the people. These services are provided to the
patients in order to improve the recovery process of people.
The main differences between the healthcare & social care and interagency care
is that interagency care is mainly focused on the mental health and satisfaction of
mental needs and the healthcare & social services are highly focused on the physical
health of people. This is how interagency care and health care services are highly
different from each other.

Task 2 – Case Study and Product Evidence (real life work activity).
Introduction
A patient whose name is james is considered for the Diagnosis
process. He is 53 year old and according to his claims his family had
history of Hypertension and Kidney Failure. James have no food or drug
allergy. James also has been suffering from hypertension for last 15 years.
There is no interpreter is required in the pricess because patient speaks
English.
CASE STUDY
Name have been changed for confidentiality.
James is a 53-year-old Chinese man with the height of 1.72m, and weighs 82kg where
his BMI is 27.7kg/m2 (overweight). James runs his own business and is currently
staying with his wife and 3 children. He claims that he does not smoke and does not
drink at all. According to the James, the paternal side of his family has family history of
hypertension and kidney failure where else for the maternal side, hypertension was
known to be the family history. Patient has no known drug or food allergy. James was
known to have had hypertension 15 years ago and a history of pulmonary tuberculosis
35 years ago. James denied of being diagnosed with diabetes mellitus in the past. As
for drug history, James was only on 10mg of lovastatin (tablet) once at night and
according to the James, he was compliant to the medication.
James was admitted into Accident and Emergency department and complained of
shortness of breath (SOB) and mild giddiness. He also complained of having chest pain
and a first episode of shortness of breath earlier before he was admitted into the
hospital. On examination, he was found to be alert and conscious. Venous blood gas
sampling was done and pH was found to be 7.306 (low), pCO2 was 44.2mmHg, pO2
was 45.8mmHg and HCO3 was 24.7mmol/L. Blood pressure was found to be
157/95mmHg, pulse rate was 72bpm, SPO2 was 97%, body temperature was 35.4°C
and respiratory rate was 21 breaths per minute. Reflo value was also obtained and it

was found to be 17.1mmol/L and blood ketone was 0.9. Lungs were clear and
abdominal was soft and non-tender. Cardiovascular testing was done, and it showed
dual rhythm no murmur. The initial impression of this James by the general practitioner
in the hospital was impending diabetes ketoacidosis. James was immediately given 6
units Act rapid subcutaneously and the GP also planned to give O2 3L/min and to
prescribe GTN 1/1 subcutaneously and Aspirin 1/1.
Later on, day 1 of admission, James complained of increased in sweating, shortness of
breath, body weakness and vomiting for 3 times in the morning. James blood pressure
was 123/76, pulse rate was 82bpm, SPO2 was 99% and respiratory rate was 20
breaths per minute. When James was asked, he mentioned that he has not done body
check-up and blood pressure measurement for at least 5 years now. Later in the
afternoon, James complained of excessive sweating and lack of appetite for the past 3
days. James then denied of having any chest discomfort or shortness of breath,
headache, and abdominal pain. Besides that, James also complained of having polyuria
and needed to wake up more than 3 times at night for micturation. James also
complained of having polydypsia, lethargic and vomiting for 2 times in the morning.
James was examined and he was found to be alert and conscious where he responded
fully to Glasgow Coma Scale (GCS).
James was also found to have good hydration and his capillary refill time (CRT) was
less than 2 seconds. Vital signs were obtained, and temperature was back to normal,
37°C, blood pressure was 151/69, SPO2 was 97%, pulse rate was 88bpm and reflo
value was 14.6. The management plan by the local GP was to continue monitoring the
reflo value, prescribe 10mg lovastatin (tablet) once at night and 10mg amlodipine
(tablet) once daily and have James to rest in bed. As James was able to tolerate orally,
IV drip was off, and James could take fluid orally. On day 2, James was found to be
comfortable. However, James complained of having poor oral intake and that he was
sweating profusely. He was still feeling mild giddiness and lethargic but no more chest
or abdominal pain.
Vital signs were observed and temperature was 37°C, blood pressure was 128/84,
pulse rate was 96bpm and reflo was 14.9mmol/L. Fundoscopy was also done and

James was found to not have any signs of retinopathy and chest X-ray was found to be
clear. The management plan for day 2 was to continue 10mg amlodipine once daily,
allow fluid intake orally, continue reflo monitoring 4 hourly and to trace and review the
fasting blood sugar (FBS). On examination, James was found to be alert and responded
well to the GCS with the score of 15/15. Blood pressure was taken, and it was 145/100
when patient was lying down and 130/90 when James was standing. Renal profile was
normal except for low potassium level of 3.0mmol/L. Impression for this James was
newly diagnosed diabetes mellitus.
Further management plan for this James was to conduct a stress test on James after
discussing with the specialists and to monitor James blood pressure for both lying down
and standing up position 4 hourly for a day. Further plan was to start 500mg metformin
(tablet) twice daily, 150mg aspirin (tablet) once daily, 20mg lovastatin (tablet) once at
night, trace urine full examination microscopic examination and to refer the James for
diabetic counselling. Besides that, local GP also decided to off amlodipine and to
change it to 4mg perindopril (tablet) once daily. This is how all the services are provided
to the patient to help him to get out of problem of Hypertension. Both health care
services and social care services are provided to the patient in order to maintain fast
recovery rate.
Identification of Basic Needs of Individual Related to Health, Care and Support Services
There are different needs of individual persons related to healthcare and support
system. It is also important them to effectively identify all his needs to stay safe and
healthy for longer time. This is important for health care organisations to make the
people aware of tier own health conditions in order to stay safe healthy and socially
effective. Initially this is important for the health and social care organisation to involve
individual person in own care to improve the health condition in the country (Byers,
2017). By this process the outcome of healthcare system and social care system can be
improved by implementing integrated care working in health and social care
organisation. NHS had made some commitment regarding involvement of people within
the health care procedure and integrated care working within the local place and

country. The first procedure which is used by healthcare organisation is to involve
people by providing them enough power so they can take own health care decisions
about their care and treatment. This is one of the best procedures that can be used by
health and social care organisation to provide efficient service to individual person by
reducing their workload. By this procedure effectiveness of integrated care working can
be improve. The other procedure can be used by organisation to improve and integrated
care working by supporting patients and their relatives to utilise their opportunities
available to them. This is how health care and social organisation to provide capability
to individual person to identify their own needs. There is need to have the active level of
communication in order to have the match the correct patients with correct cares. There
us the at least philosophies which more introduction of the standard policy upon the
demission to have education providence with more level of use of nonverbal
approaches people to be active participants in identification who are taking services of
health care and social organisation should be aware of support systems and process
they required live healthy and safe life. This is same for the support that is provided to
the people within the health and social care services. This how some provisions are set
by the health and social care organization to develop the capability in the people to
identify the problems they are currently facing and define the process that how they are
going to perform all these things that can provide ability to live on their own.
Role of Health Care Practitioner in Person Centred Care
My role is to understand my roles and responsibility in order to providing care to
the people who need their support and care to make improvement in health condition of
my patients. The personal centred care services are explained as the services which
are focused on the health and medical related needs of individual person. I support all
my patients in personal centred care ensuring that all the needs and requirements of the
individual person are considered to design the planning and execution of the services
which are going to be provide to them. I follow the simple principles which are to treat
people with dignity, completion and respect, provide coordinated care to the people who
are targeted to provide care based on person centred (Ellis, 2020). I support my patient
and provide proper treatment, offer personalised care to the person along with highly
supportive behaviour and treatment and enable the people to recognition to develop

their strength, weaknesses and abilities to live independent life. This is how by following
these principles health care practitioner can offer effective personalised services to the
people. The other procedure can be used by organisation to improve and integrated
care working by supporting patients and their relatives to utilise their opportunities
available to them. This is how health care and social organisation to provide capability
to individual person to identify their own needs.
As the leader in the service process my role is to ensure the delivery of effective
services to the patient and ensure the quality of the services that are provided to the
patients. It is also my role to implement various practices in organization in order to
maintain better service in the organization.
This is how by following these principles health care practitioner can offer effective
personalised services to the people. There are some roles are played by the health care
practitioner are- it is very important for the health care practitioner to collect complete
information about the person who requires person cared service to get cured for certain
health condition. By this process health care practitioner can effectively provide services
to the particular person. It is also important for the health care practitioner to provide
better and effective advice to the people. Make proper arrangements to provide
particular diet to the patient to keep them healthy and improve their immune power.
These is also important for the health care practitioner to provide detailed information to
the patient related to the car provided to them. By this process they can effectively
provide services to the people. These people should be treated with effective planning
and strategy to provide most effective care to the people. There are three main steps
are followed by the health care practitioner to provide effective services to the patient.
For these effective service people centred care is based on planning, delivering and
developing services that are focused on the medical and health condition of individual
person. The person based services is targeted health care services is performed by the
health care practitioner as individual and group this is most important role of their to
provide better information to the people who are associated with the health care
services which are provided to the patient based on the person care. To provide health
care and social care services to the patient various tests has been performed in

organization which are mainly related to the mental health of the patient. For example
CT scan and MRI was performed for mental health assessment of the patient. If the
results of the CT scan and MRI are not normal then patient will be admitted to the
emergency care and he will be monitored for 24*7 for effective health care delivery.
Task 3 – Witness statement
Student name:
Qualification:
Unit number & title:
Place of work:
Work supervisior/managers
Name:
A witness statement is used to provide a written record of student’s performance against targeted assessment criteria. The
individual completing the witness statement should be knolwegable, skilled and competent in making judgments about your
competence. The individual completing the witness statement may not have direct knowledge of the qualification, unit or evidence
requirements as a whole, but who is able to make a professional judgement about the performance of the student in the given
situation.
Please select the correct option as it aplies to the learner in the following areas:
Manager/
Supervisior
confirmation
Unit & AC
Did the student have a formal induction with polcies and procedures explained? YES
Does the student have access to workplace policies? YES
Does the student understand and implements health and safety procedures? YES
Does the student know how to access equipment needed to do their job? YES
The student understands and satisfactorily implements different and relevant legislation and
policy in regard to safe and healthy conduct in own practice? YES
The student is able to provide support to an individual in health, care or support service settings
towards the identification of their care needs? YES
The student can provide appropriate leadership within the remit of own role in a health, care or
support service to promote effective interprofessional and multidisciplinary team working? YES
The student is able to use different suitable communication strategies in identifying and
responding to the needs of different service users in a health, care or support service? YES
Description of activity undertaken (please be as specific as possible):
The activity wich undertook is to discuss the current health condition of mr james and provided him assessment for proper care, I
provided integrated and person-centred care to him .
Assessment & grading criteria for which the activity provides evidence:
P5 Provide appropriate leadership within the remit of own role in a health, care or support service to promote effective
interprofessional and multidisciplinary team working
M3 Provide competent and autonomous leadership in information sharing within a multidisciplinary team in own setting towards
meeting different individuals’ care needs

P8 Apply appropriate communication strategies in identifying and responding to the needs of different service users in a health,
care or support service
M4 Demonstrate safe and clinically effective practice within own professional boundaries when communicating with different
service users and staff in health, care or support services
How the activity meets the requirements of the assessment criteria, including how and where the activity took place:
James is a 53-year-old Chinese man with the height of 1.72m, and weighs 82kg where his BMI is 27.7kg/m2
(overweight). James runs his own business and is currently staying with his wife and 3 children. He claims that he
does not smoke and does not drink at all. According to the James, the paternal side of his family has family history
of hypertension and kidney failure where else for the maternal side, hypertension was known to be the family
history. Patient has no known drug or food allergy. James was known to have had hypertension 15 years ago and a
history of pulmonary tuberculosis 35 years ago. James denied of being diagnosed with diabetes mellitus in the past.
As for drug history, James was only on 10mg of lovastatin (tablet) once at night and according to the James, he
was compliant to the medication.
James was admitted into Accident and Emergency department and complained of shortness of breath (SOB) and
mild giddiness. He also complained of having chest pain and a first episode of shortness of breath earlier before he
was admitted into the hospital. On examination, he was found to be alert and conscious. Venous blood gas
sampling was done and pH was found to be 7.306 (low), pCO2 was 44.2mmHg, pO2 was 45.8mmHg and HCO3
was 24.7mmol/L. Blood pressure was found to be 157/95mmHg, pulse rate was 72bpm, SPO2 was 97%, body
temperature was 35.4°C and respiratory rate was 21 breaths per minute. Reflo value was also obtained and it was
found to be 17.1mmol/L and blood ketone was 0.9. Lungs were clear and abdominal was soft and non-tender.
Cardiovascular testing was done, and it showed dual rhythm no murmur. The initial impression of this James by the
general practitioner in the hospital was impending diabetes ketoacidosis. James was immediately given 6 units Act
rapid subcutaneously and the GP also planned to give O2 3L/min and to prescribe GTN 1/1 subcutaneously and
Aspirin 1/1.
Later on, day 1 of admission, James complained of increased in sweating, shortness of breath, body weakness and
vomiting for 3 times in the morning. James blood pressure was 123/76, pulse rate was 82bpm, SPO2 was 99% and
respiratory rate was 20 breaths per minute. When James was asked, he mentioned that he has not done body
check-up and blood pressure measurement for at least 5 years now. Later in the afternoon, James complained of
excessive sweating and lack of appetite for the past 3 days. James then denied of having any chest discomfort or
shortness of breath, headache, and abdominal pain. Besides that, James also complained of having polyuria and
needed to wake up more than 3 times at night for micturation. James also complained of having polydypsia,
lethargic and vomiting for 2 times in the morning. James was examined and he was found to be alert and conscious
where he responded fully to Glasgow Coma Scale (GCS).
James was also found to have good hydration and his capillary refill time (CRT) was less than 2 seconds. Vital
signs were obtained, and temperature was back to normal, 37°C, blood pressure was 151/69, SPO2 was 97%,
pulse rate was 88bpm and reflo value was 14.6. The management plan by the local GP was to continue monitoring
the reflo value, prescribe 10mg lovastatin (tablet) once at night and 10mg amlodipine (tablet) once daily and have
James to rest in bed. As James was able to tolerate orally, IV drip was off, and James could take fluid orally. On
day 2, James was found to be comfortable. However, James complained of having poor oral intake and that he was
sweating profusely. He was still feeling mild giddiness and lethargic but no more chest or abdominal pain.
Vital signs were observed and temperature was 37°C, blood pressure was 128/84, pulse rate was 96bpm and reflo
was 14.9mmol/L. Fundoscopy was also done and James was found to not have any signs of retinopathy and chest
X-ray was found to be clear. The management plan for day 2 was to continue 10mg amlodipine once daily, allow
fluid intake orally, continue reflo monitoring 4 hourly and to trace and review the fasting blood sugar (FBS). On
examination, James was found to be alert and responded well to the GCS with the score of 15/15. Blood pressure
was taken, and it was 145/100 when patient was lying down and 130/90 when James was standing. Renal profile
was normal except for low potassium level of 3.0mmol/L. Impression for this James was newly diagnosed diabetes
mellitus.

Further management plan for this James was to conduct a stress test on James after discussing with the specialists
and to monitor James blood pressure for both lying down and standing up position 4 hourly for a day. Further plan
was to start 500mg metformin (tablet) twice daily, 150mg aspirin (tablet) once daily, 20mg lovastatin (tablet) once at
night, trace urine full examination microscopic examination and to refer the James for diabetic counselling. Besides
that, local GP also decided to off amlodipine and to change it to 4mg perindopril (tablet) once daily.
Witness name:
Witness job role: REGISTERED HOME MANAGER
Witness signature: Date:
Student name:
Student signature: Date:
Assessor name:
Assessor signature: Date:
Leadership Within Health, Care or Support Services to Promote Effective Inter-
professional and Multidisciplinary Team Working
Leadership one of the main aspects of multidisciplinary team. For the effective
performance of the team in various actions this is important to have an effective leader
to lead the multidisciplinary team in health and social services (Surr, Jones and
Hamilton, 2016). Overall it is a collaborative action that is performed by the whole team
to input efforts to develop positive improvement in the health of the individual. Some of
the main roles that are played by a leader in the multidisciplinary team, for better
execution of various tasks with high effectiveness. There are different roles are played
by the leader in the multidisciplinary team within a health and social care organization.
This is important for the multidisciplinary team to have effective collaboration between
that team members of the team. For these purposes it is important for the team to have
an effective leader who can maintain effective communication between the people of
the multidisciplinary and inter- professional team.. Without an effective plan this is not
possible for the health care professional team to provide better services to the patient or
people who are taking services of the organization. better preparation can help to

develop better execution at the time of the implementation. . There are different actions
are performed by the leader in inter professional team in the health and social care
organization to deliver better services to the people who are required to be served in the
health care organization. There are different health care practitioner are available in
multidisciplinary team with in the organization. For better and effective performance it is
required to have effective leadership in it to guide the actions and decisions of the team.
There are some roles are played by leader in the multidisciplinary team in health and
social care organization. This main role of the leader in the team is to prepare the
actions the team before execution (World Health Organization, 2017). In various
condition I have overrule the procedures in order to provide better care services to the
patient. For example many times I have avoid operation process of the care home
emergency check up of patients is implemented as per their health condition.
The other role of the leader in the multidisciplinary team is to develop effective
collaboration within the team. This is the role of the leader to keep actions of all the
team member in effective way to provide better solution to the requirement and needs of
people. This is important role of the leader within the multidisciplinary team to keep the
actions assembled for better and effective team working. The other role of the leader in
the multidisciplinary and inter professional team is to manage the actions of the team
members to providing care to the people within the healthcare organization (Kennedy,
2017). This is role for the leader in the team to consider minor things in order to keep
their actions with high perfection rate. This is important for them to maintain the high
success rate within the actions of the multidisciplinary team with in the health and social
care organization. This the role of the leader in the multidisciplinary team to maintain
effective performance of the team by keeping their actions in one direction to provide
better result in the improvement in the health and condition of people through
intervention program.

Task 4 – Analytical Reflection
Responsibility of the information Sharing with in the multidisciplinary and inter
professional team is most important for the effective delivery of the services to the client
who are taking intervention program within the health and social care organization.
There are different benefits of information sharing with in the health and social care
organization, some of the main advantages of effective information sharing with in the
multidisciplinary team are- information sharing is important for the effective
implementation of the intervention program within the organization. better information
sharing can allow the team members to implicate the knowledge and data in effective
manner. In the health care organization tis important for the health care practitioner to
get efficient and complete data about the condition of patient and what are the basic
requirement of particular patient form intervention program (Morton and Sellars, 2019).
There are different communication processes are used in the organization to provide
better services to the patients. For example oral, written and telephonic communication
is normally used in organization. These processes has improved the implementation of
various services and medication that are provided to the patient in organization.
This is important for the multi-disciplinary team to consider all the information to
implement better decision making in process, better decision making can help the team-
members to provide effective and productive services to the patients. Decision making
also can improve the effectiveness of multi-disciplinary to inter professional team to
make certain implementation in the health care program of individual person for better
improvement in their health condition. Effective information sharing also improves the
capability of the team to take decisions much faster than normal conditions. Information
sharing also important for the health care team to implement various innovative and
creative in the healthcare and intervention. Over-all health care process also can be
improved within the organization. This can lead to faster development in the health
condition of the patients in the health and social care organization. effective information
sharing make the team capable to provide better medical services with high standard
social service to the people which are highly important for the their over-all development

and improvement. This is how effective and better information distribution can improve
the capability of the health care organization to provide effective healthcare and social
care to the people
Various needs of different individuals can be achieved in the health care
organization by taking care of all consideration as a leader (Barnett, 2019.). By this
process leader can effectively manage the and direct services to the people who are
living in the healthcare & social care organization.
Various Communication Methods That are Used in Health and Social Care Organization
There are different communication methods that are implemented in the
healthcare and social-care organization. As per above this is very crucial to share the
information within the healthcare providing teams to maintain effectiveness of services
that are provided to people. There are many communication processes are used by the
healthcare organization for effective sharing of information and data between various
teams in care home. The most communication methods that are used in the healthcare
organization are- listening & attending, nonverbal communication, verbal
communication, questioning and written communication (Dungan, 2016). For different
condition different communication method prefer by the medical staff in the health and
social care organisation. All the communication processes that are used in the
organization is based on effective communication of data and information within
organization staff and relatives of patients. Written communication is used for official
work and telephonic and oral communication processes is used for the emergency or
regular check up process to monitor the heath condition of patient.
Listening is the best process that is implemented by people in the health care
organization to know the situation of the patient and evaluate he problems that are
faced by patient. The nonverbal communication is known as the process where health
official within the organization communicate with sign language. This is the best process
of communication process that can enables the healthcare practitioner to communicate
while providing facilities and services to the patients. Verbal-communication is use most
of time in healthcare organization this could be used for informal and formal
communication process. This is verbal communication is used in the health and social

care organization for sharing of information and data within the health care organization.
Questioning is also a process which is used by the health care official to take
information form patient in order to know more about their condition (McCormack,
2017). At last the most important communication process that is used in the health care
organization is written communication. For professional communication this method of
communication is used.
Appropriate-Communication Strategy for Healthcare Organization
According to the above discussion, there are different communications methods
which are used in the healthcare organization for effective transfer of data and
information that is required to provide better information to the patients. For the
communication purpose in the organization different communication methods can be
used as per the current situation. For example, for the professional communication
process methods like written communication and e mail communication can be used
(Boomer and McCance, 2016). This can provide more accurate and permanent
information to the people who are stakeholder of the healthcare and social care
organization. Along with this verbal conversation is also effective methods to provide
better information to the particular person within health care and social care
organization.
There are various processes are implemented by the health-care-organization to
provide better information to the people. oral communication is used most of cases in
the healthcare organization especially at times when I have had to make a decision on
my own, this could be performed for for formal and informal communication process.
This is verbal communication is used in the healthcare organization and social care
organization for sharing of information and data with in the health care organization.
here are different methods are used be the health care and social care organization to
provide better information to people. There is some clinical process of communication
are used with in the healthcare and socialcare organization to maintain safety and
security of the people. Mainly this type of the medical communication processes are
implemened by the health café official to improve the person centred care services in
the health care organization.

This is important to take risk in the person centred care services that are provided to the
people in the health care services in the healthcare organization (McCance and
McCormack, 2017). Questioning is also a process which is used by the health care
official to take information form patient in order to know more about their condition
(McCormack, 2017). Taking risk new methods and process can be evaluated in order to
provide better care and facility to individual person. In my opinion I am capable to take
risk to provide better service to the people with in the healthcare organization.
CONCLUSION
This report is concluding information that are mainly used in health can social
care organization. Different type of local resources has been evaluated in the report.
The role of health care and supportive practitioner also has been analysed in the health
care organization. the importance of the leadership and responsibility of information
sharing has been studied in the report to develop knowledge regarding importance of
information transfer with in health care organization. Different communication methods
can be used in health care organization has been evaluated in the study which are
effective for operations of health care official with in the organization.

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