Human Resource Management Practices in Chocolate Presence

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IONELA - UNIT 3 HUMAN RESOURCE MANAGEMENT
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Table of Contents
Introduction...................................................................................................................... 4
LO1 Explain the purpose and scope of Human Resource Management in terms of
resourcing an organisation with talent and skills appropriate to fulfil business objectives5
P1 Explain the purpose and the functions of HRM, applicable to workforce planning
and resourcing an organization.....................................................................................5
P2 Explain the strengths and weaknesses of different approaches to recruitment and
selection........................................................................................................................7
M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfil
the business objectives.................................................................................................9
M2 Evaluate the strengths and weaknesses of the different approaches to recruitment
and selection...............................................................................................................10
D1 Critically evaluate the strengths and weaknesses of different approaches to
recruitment and selection, supported by specific examples........................................11
LO2 Evaluate the effectiveness of the key elements of Human Resource Management
in an organisation...........................................................................................................12
P3 Explain the benefits of different HRM practices within an organization for both the
employer and employee..............................................................................................12
P4 Evaluate the effectiveness of different HRM practices in terms of raising
organizational profit and productivity..........................................................................14
M3 Explore different methods used in HRM practices, providing specific examples to
support evaluation within an organizational context....................................................16
D2 Critically evaluates HRM practices and application within an organizational
context, using a range of specific examples...............................................................17
LO3 Analyze internal and external factors that affect Human Resource Management
decision-making, including employment legislation........................................................18
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P5 Analyze the importance of employee relations with respect to influencing HRM
decision-making..........................................................................................................18
P6 Identify the key elements of employment legislation and the impact it has upon
HRM decision-making.................................................................................................19
M4 Evaluate the key aspects of employee relations management and employment
legislation that affect HRM decision-making in an organizational context..................20
LO4 Apply Human Resource Management practices in a work-related context............21
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples.................................................................................................................... 21
M5 Provide a rationale for the application of specific HRM practices in a work-related
context........................................................................................................................ 22
D3 critically evaluate employee relations and the application of HRM practices that
inform and influence decision-making in an organizational context............................23
Conclusion..................................................................................................................... 24
References.....................................................................................................................25
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Introduction
Human resource management is a planned loom which could be helpful for an
organization or association to manage the workforce. The competitive advantage could
be increased by human resource strategies. The basic target of the human resource
department is to include the maximum workforce in their organization.
As per the scenario the organization “Chocolate Presence” is a rapidly growing
organization which is based in North Yorkshire and they create a chocolate based
greeting card. The organization is having different departments for running their various
operations perfectly. Recently, the organization received some negative reviews from its
consumers regarding the worst customer services.
The management of the respective organization now planned for hiring new employees
for their different departments. The employment process of chocolate Presence could
be understood by the below assignment. It could become helpful to know about the
different functions and strategies of the human resource department.
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LO1 Explain the purpose and scope of Human Resource Management in terms of
resourcing an organisation with talent and skills appropriate to fulfil business
objectives
P1 Explain the purpose and the functions of HRM, applicable to workforce
planning and resourcing an organization.
The human resource department play vital role in an organization and the main
functions and purpose of this could be explained by the given points:
Recruitment and selection: Recruitment is a procedure of appealing, viewing and
picking probable and capable candidates based on the target criteria for a specific job.
Before hiring new candidates the organization Chocolate Presence must try to plan a
proper strategy for staffing new candidates. The involvement of new employees could
be depending upon the financial budget of an organization and the short term and long
term targets of an association. It is the essential process of an organization because it
decreases the number of errors like attractive useless, unenthusiastic and under
competent employees. In this process, the management could fire the unqualified
people and hire suitable employees.
Orientation: The employee orientation programs explain the goals and long term
targets of an organization. It helps the employees to know about their duties and
responsibilities. The description of the job, the role of job and the connection of one
position to another could be understood by the orientation programs. It provides an
explanation to an employee for taking a positive role in the organization.
Upholding better working situations: Human resource department is responsible for
making better working conditions for its employees so they can positively work in the
organization chocolate presence. It is a primary duty of the human resource department
to motivate their employees with different motivational techniques. Human resource
management should try to provide financial and non-financial benefits to its employees
to motivate them in a better manner.
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Managing employee relation: employees are the backbone of an organization. In the
environment of Chocolate Presence, the relationships of employees are a broad
concept for the human resource department. The respective department is able to
increase behaviors and result of an organization. They should arrange some activities
for making employees well known with each other. Better employee relationships could
become the key to success for Chocolate Presence (Renwick, et. al., 2013).
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P2 Explain the strengths and weaknesses of different approaches to recruitment
and selection.
There are different type of strength and weaknesses included in the recruitment process
of Chocolate Presence and these could be explained by below points:
Strength of approaches of recruitment
Quick decision making: It is the biggest strength of the recruitment process and the
management of the respective organization can take a quick decision regarding straight
appointment or promotion of an employee. The internal recruitment department hires
candidates who are working in the same field. Basically, the HRM department promotes
its employees to create more efficiency in their works. For making a job rotation the
HRM department of Chocolate Presence transfers their workers from one department to
the other. By transferring their employees to another department, they increase their
skills and improve the vacancies. The recruitment process could be developing easier
by doing this.
Identifies skillful candidates: It is also the strength of the recruitment process and the
HRM team of Chocolate presence can use it to recognizing new talents that could be
beneficial for them. The HRM department uses this strength and chooses the
appropriate employees for classifying their different operations. The recruitment process
of Chocolate Presence must be fare where the right talent should be selected by the
organization.
The weakness of approaches to recruitment
It’s not efficient always: It is the greatest weakness of the recruitment process that it
could not be efficient all the time. In terms of attracting new candidates, it cannot be
efficient. The HRM department now a time uses different online portals like posting the
number of opening on their websites and social sites like linked in does not provide any
Shorty that the right candidate will see the add and will apply.
Cost-effectiveness process: The effective recruitment process needs a better budget.
The human resource department makes available their advertisement through banners,
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posters, and ads in magazines. It needs a better budget for doing this and it also uses
online portals that could be payable for some time. So, the HRM team need to manage
financial stability in the recruitment process (Opatha and Arulrajah, 2014).
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M1 Assess how the functions of HRM can provide talent and skills appropriate to
fulfil the business objectives.
There are different functions of HRM and one of them is recruiting and selection. It is
helpful to provide better talented and skilled candidates to the organization Chocolate
Presence. In this process, the employer can identify suitable candidates and can
increase productivity. The orientation program is another function of HRM and it makes
people understand about their job roles and responsibilities. In the HRM functions
performance appraisals also included and by the help of this function an organization
recognizes the best candidates and provides the growth. The other function of HRM is
training and development which is helpful for enlarging the skills of an employee
working in an organization. A better training facility reduces the confusions of workers
and makes them more productive for the organization. In the training session, the
employees can ask about their problems and it is a duty of trainer that they should try to
provide appropriate solutions regarding the issues of their employees (Cania, 2014).
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M2 Evaluate the strengths and weaknesses of the different approaches to
recruitment and selection
There is lots of strength of HRM practices and quick decision making is one of them.
The management can take a rapid decision regarding hiring or promotion of an
employee. The different approaches of human resource management are useful in
finding the best employees for the organization Chocolate Presence. The management
can become able to hire suitable candidates according to the need of their organization.
By giving the advertisement on different online portals and offline format they can
receive many applications of deserving candidates. There are many weaknesses also
that are related to HRM practices. Sometimes it is not said that these online approaches
will become beneficial for them because there is no guarantee that a talented candidate
read that advertisement. The recruitment and selection process also depends upon the
cost-effectiveness. The organizations need to put an appropriate budget for the desired
outcomes. The organization should try to make their recruitment and selection process
beneficial for them (Paillé, et. al., 2014).
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D1 Critically evaluate the strengths and weaknesses of different approaches to
recruitment and selection, supported by specific examples.
The critical analysis of recruitment and selection relates to various processes of HRM.
The policies of human resource management could be affected by a drawback of
budget and in the lack of a proper budget planning, it could provide negative results.
The other drawback of this process is that it is not being proper anytime. There is no
guarantee of efficiency because every time the organizations not get the candidates
who they want to hire. Recruitment and selection process is a tool of HRM and
sometimes the HRM becomes unable for including appropriate candidates for their
organization. The weaknesses of HRM practices are able to create a negative impact
on the culture of the organization. The lack of better employees can decrease the
productivity of the respective organization. The difficulties could be increased for
Chocolate Presence because of some barriers included in the HRM practices (Jackson,
et. al., 2014).
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LO2 Evaluate the effectiveness of the key elements of Human Resource
Management in an organisation
P3 Explain the benefits of different HRM practices within an organization for both
the employer and employee.
The HRM practices provide benefits to both the employers and employees in different
ways. The benefits of different HRM practices could be understood by the following
factors:
Benefits of HRM practices for the employers
 Organizational culture: The employer could make a better organizational
culture by hiring suitable and appropriate candidates in the organization
Chocolate Presence. The use of different HRM practices can increase
productivity and efficiency in different operations. The employer can set some
standard of performances with the help of human resource practices.
• Productivity: By using different type HRM practices the employers of a
respective organization can increase the productivity of their workers. It will help
them to reduce the conflicts included in the organization and will make better
revenue for the organization.
• Relationship: The HRM department of Chocolate Presence could make better
relationships with the employees of their organization by the help of different HRM
practices. If the employer makes a better relationship than it becomes easy for them
to make employees satisfied with their jobs.
Benefits of HRM practices for the employees
• Culture and values: The better HRM practices provide a better working culture for
the employees of an organization. This could make them positive towards their works
and improve the level of performances.
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