IS Implementation Plan Report: ISY3002 Project at University

This report details the IS implementation plan for Value Plus Grocery Store, focusing on system analysis and design. It includes a comprehensive project management plan with a project charter, work breakdown structure, and risk management plan. The report outlines software requirements, including functional and non-functional aspects, and also presents a time frame and budget. The report provides deliverables such as a project plan, project charter, WBS, risk management plan, and software requirement specifications. The project's objective is to develop an IS system for the offline grocery shop. The report also contains a detailed work breakdown structure having different levels of activities to complete the project. The risk management plan in risk identification, risks analysis, and planning of risks so that the risk can be mitigated or prevented. The report also includes a use case diagram that would state the activities that are performed by different actors in the system.

Running head: IS IMPLEMENTATION AT VALUE PLUS GROCERY STORE
System Analysis and Design: IS Implementation at Value
Plus Grocery Store
Name of the Student
Name of the University
Author’s note:

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Table of Contents
1. Introduction:................................................................................................................................2
2. Project Manager Plan:..................................................................................................................2
2.1 Project Charter:......................................................................................................................2
2.2 Work Breakdown Structure:......................................................................................................8
2.3 Risk Management Plan:.............................................................................................................8
3. Software Requirements:.............................................................................................................11
4. Conclusion:................................................................................................................................14
Bibliography:.................................................................................................................................16

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1. Introduction:
Increase in use of internet allowed people to live a better and rich digital life in the form
of better information, opportunities, social connectivity and many more. The impact of emerging
internet use has the most effect on commerce. E-commerce or electronic commerce has become
the biggest industry to make use of internet in the most profitable way. Value Plus is an
Australian grocery store that wants to improve its business by reaching more people and expand
its geographical business region.
The system will have functions like login, registration, cart for product selection,
payment and many more. The system will track the stock available for each product at Value
Plus. In order to do that, system will interact with the warehouse subsystem. The system will
interact with the internal sub system at Value Plus to track attendance of employees.
The system will make all the back-office processes automatic. This will save a lot of time
of employees. Moreover, the system will track purchase related processes. There will be no need
to maintain customer data and sales data manually. Managers will get auto generated reports
which can be significant for decision making.
2. Project Manager Plan:
2.1 Project Charter:
Project Title: Developing an Information system for offline grocery shop Value Plus
Project Sponsor: The project sponsor for developing the information system is [please
fill]
Project manager and Team Members

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Project Manager: [please fill]
Team Member 1: [please fill]
Team Member 2: [please fill]
Team Member 3: [please fill]
Objectives: The project of developing IS system for the offline grocery shop includes
functional and non-functional requirement that will help to develop the system. As the owner of
grocery shop need to update its manual process of conducting business, the new IS system in the
shop will help to do the business processes automatically. This project will help to complete the
project within the time allotted. Developing a project includes creating a detailed project plan so
that it gets completed within time. Project planning development helps proper implementation of
the project management life cycle in which the project will be developed systematically. This
would help to complete with proper defined risks that the project manager might face while
developing the IS system. There are certain objectives that this project addresses. The project
objectives are:
 To develop a detailed project management plan for developing the IS system for the
offline grocery shop.
 To construct a detailed project charter that would specify the deliverables, assumptions,
and project schedule and project budget.
 To develop a WBS that would specify the tasks that are to be included while developing
the IS system.

4IS IMPLEMENTATION AT VALUE PLUS GROCERY STORE
 To define the software requirement specification including the user requirements and the
system requirement for the project.
 To design a use case diagram that would define the activities performed by different
actors in the new IS system for the grocery shop.
Deliverables: The deliverables of the project includes developing a detailed project plan
for developing the IS system for the offline grocery shop. The owner of the grocery shop wants
an information system that would help him to manage the inventory and the sales of the shop
more efficiently. The IS system in the grocery shop will help to manage the strategic
management, knowledge management as well as includes operational management in all the
levels of the system. The owner of the grocery shop will be able to manage the inventory of the
shop and will be able to easily managing the sales of the stores. The billing system of the store
will also be improved after developing the IS system for the grocery store. For developing the IS
system, proper project management report is to be developed so that it gets completed within the
time.
The information system includes system tools as well as system techniques that are
mainly used in project management for delivering the information. The project managers in
project uses specific techniques as well as tools for collecting, combining as well as distributing
the information via electronic form. This information system are used by upper management as
well as by lower management.
This report include project management planning that includes creating the project
budget that will be needed to complete the project. The project budget provides an estimated cost
to develop the project. This project will include particular project time schedule as well as helps

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to define the scope of the project. In the execution process of project management to develop the
project, the management team can collect the information in a single database. Project
management that is used for developing the IS system project can also compare baseline of the
project with proper accomplishment of the activities, managing the resources of the project and
helps to keep data of the progressing report. Project management also helps to keep a check on
the goals of the project in the execution phase of the project.
This project will deliver a detailed project management plan for developing the system.
This report also project charter stating the project objectives, project deliverables, expected
benefits, project assumptions and timeframe of the project along with the project budget. This
report also includes a detailed work breakdown structure having different levels of activities to
complete the project. This report also includes a risk management plan that would help the
project manager to identify the risks that the project might face in the progressing phase. The risk
management plan in risk identification, risks analysis, and planning of risks so that the risk can
be mitigated or prevented. Software requirement specification is also included in the report that
would help to define the user requirement of the system and the system requirement of the
system. The system requirement includes functional as well as the non-functional requirements
that the system will possess at the time of development. There is also a use case diagram that
would state the activities that are performed by different actors in the system. The use case
shows an overview of the system that is to be designed.
Expected Benefit: The benefit of developing the project with project management plan is
all the activities that will be carried out in developing the project will be completed within the
time frame and with all risk management and resource management. This project management
plan will help to develop the project time schedule that will help to complete within the time.

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The resources and the wbs of the project designed in the project also helps to complete the
project successfully. The risk identification in project management plan report helps the project
manager to identify all such risks that might occur and mitigate them before starting of the
project. The project is expected to be completed within the time scheduled in the project.
Assumptions/Constraints: The following assumptions are considered while developing
the IS system for the grocery shop.
 This project includes positive impact of the methodologies that are carried out in
completing the processes and the design of the system.
 The design for the new system is done irrationally.
 Good design practice is being carried out in completing the project with proper
knowledge.
 The practicing designer in the project are to be communicated properly with the design
knowledge.
Design practitioners rationality is to be changed when is needed in the project
completion.
Time Frame:
WBS Task Name Duration Start Finish Predecessors
0 Value Plus Information System
Implementation 57 days Fri 12/27/19 Mon 3/16/20
1 Requirement collection and
analysis 8 days Fri 12/27/19 Tue 1/7/20
1.1 Find Business Requirements 3 days Fri 12/27/19 Tue
12/31/19
1.2 Find User Requirements 2 days Wed 1/1/20 Thu 1/2/20 2
1.3 Create System Requirements 2 days Fri 1/3/20 Mon 1/6/20 2,3

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1.4 Define System Scope 1 day Tue 1/7/20 Tue 1/7/20 4
2 Feasibility study 2 days Wed 1/8/20 Thu 1/9/20
2.1 Technical Feasibility 1 day Wed 1/8/20 Wed 1/8/20 5
2.2 Financial Feasibility 1 day Thu 1/9/20 Thu 1/9/20 7
2.3 Organizational Feasibility 1 day Thu 1/9/20 Thu 1/9/20 7
3 Design 8 days Fri 1/10/20 Tue 1/21/20
3.1 Create System Architecture 1 day Fri 1/10/20 Fri 1/10/20 9
3.2 Create UML Diagrams 5 days Mon 1/13/20 Fri 1/17/20 11
3.3 Create EER and Schemas 2 days Mon 1/20/20 Tue 1/21/20 11,12
4 Coding 26 days Wed 1/22/20 Wed 2/26/20
4.1 Create Interface 3 days Wed 1/22/20 Fri 1/24/20 13
4.2 Create Database 2 days Mon 1/27/20 Tue 1/28/20 15
4.3 Configure Database 6 days Wed 1/29/20 Wed 2/5/20 16
4.4 Create Backend 15 days Thu 2/6/20 Wed 2/26/20 17
5 Testing 2 days Thu 2/27/20 Fri 2/28/20
5.1 Black Box Testing 2 days Thu 2/27/20 Fri 2/28/20 18
5.2 White Box Testing 2 days Thu 2/27/20 Fri 2/28/20 18
6 Deployment 11 days Mon 3/2/20 Mon 3/16/20
6.1 Host on Server 1 day Mon 3/2/20 Mon 3/2/20 21
6.2 Post Maintenance 10 days Tue 3/3/20 Mon 3/16/20 23
Budget:
Task Name Resource Names Cost
Value Plus Information System
Implementation $18,528.00
Requirement collection and analysis $2,840.00
Find Business Requirements Analyst, Project
Manger $1,320.00
Find User Requirements Analyst, Project
Manger $880.00
Create System Requirements Analyst $400.00
Define System Scope Project Manger $240.00
Feasibility study $720.00
Technical Feasibility Project Manger $240.00
Financial Feasibility Project Manger $240.00
Organizational Feasibility Project Manger $240.00
Design $2,000.00
Create System Architecture Analyst, System $328.00

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Designer
Create UML Diagrams Analyst, System
Designer $984.00
Create EER and Schemas Analyst, Database
Developer $688.00
Coding $4,392.00
Create Interface Front End Developer $480.00
Create Database Database Developer $288.00
Configure Database Database Developer $864.00
Create Backend Back End Developer $2,760.00
Testing $416.00
Black Box Testing Tester $208.00
White Box Testing Tester $208.00
Deployment $8,160.00
Host on Server Vendor $80.00
Post Maintenance
Back End Developer,
Database Developer,
Front End Developer,
Project Manger,
Vendor
$8,080.00
2.2 Work Breakdown Structure:
Figure 1: Work Breakdown Structure
(Source: Created by Author)
2.3 Risk Management Plan:

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Risk Identification: There are total five major risks that are associated with
implementation of information system at Value Plus. These risks are as following.
i. Data Transfer from Existing System: transferring data from the existing in-house
application is considered to be one of the primary risks with implementation
project. In addition, transferring data to new system is key factor in success of
proposed project. Value Plus needs the current data to run its daily operations and
manage business. Re-entering huge amount of data into the system from scratch is
not an option as far as efficiency is concerned.
ii. User Resistance: Resistance from maintenance department personnel can be one
of the main concerns for this project. Generally, it was difficult to explain the
advantages and importance of this proposed system over the existing one. Now,
these personnel have to get training on how to maintain and use this system as
well as complete their daily tasks simultaneously. Not every personnel have
proper information on the technologies chosen for this new system. That is why
they also need to devote time on learning the basics of the technologies involved
in this project.
iii. Reliability of the System: The reliability of proposed information system at Value
Plus is under consideration because the developers not being sure of completely
comfortable with the chosen set of technologies. Unsettled list of requirements of
new system can be another reason for the new system to be unreliable. Scope
creep is a common issue in IT projects due to increase in complexity of functions
and unclear user requirements.

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iv. Personal Risk: Value Plus is planning to do continuous improvement on the
proposed system. This can be a huge risk for the project due to complex nature of
system. It is extremely hard to continuously update a complex system. Developers
not being completely fluent in chosen technologies is boosting this risk.
v. Stakeholder Support: The project has many major risks and issues. Based on the
drawbacks that this project will experience, it can be assumed that completing the
project in first attempt is impossible. The stakeholders may not be supportive to
this complex project throughout its lifetime. The project can handle the small
issues but for big issues, consulting with the stakeholders will be mandatory. If
the stakeholder see continuous rise of risks that can fail the project, they may take
their support back.
Risk Analysis:
Risk Name Rank Seriousness Importance
Data Transfer from Existing System 1 High Extreme
User Resistance 4 High Moderate
Reliability of the System 3 Medium Moderate
Personal Risk 5 Low Low
Stakeholder Support 2 High High
Risk Planning: Strategies for handling all the projects are as following.
i. Data Transfer from Existing System: Strategy applied for managing this risk is
risk reduction. If the developers cannot transfer all the data to the new system due

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to unstructured and unsorted nature of data, the amount of data paradigms will be
reduced. The development team will reduce the amount of data to be transferred
to new system to maintain data integrity in new system.
ii. User Resistance: Strategy applied for managing this risk is risk transfer. If Value
Plus cannot provide required training to the maintenance personnel, they will hire
another organization who has ample amount of experience in providing training.
This way Value Plus can allow a day off to the employees and schedule training
on that specific day.
iii. Reliability of the System: Strategy applied to mitigate this risk is risk acceptance.
Value Plus cannot change its project team. For this reason, organization have to
accept whatever solution they receive from the project team. However, various
other factors will be included into the project that will guide the whole
development process so that final product will have best quality that team can
deliver.
iv. Personal Risk: Strategy applied to mitigate this risk is risk avoidance. If the
development team cannot make changes to the system properly, then post
maintenance processes will be removed from project. The organization will try to
develop a system that will have all the important functionalities in final product
delivery.
v. Stakeholder Support: Strategy applied to mitigate this risk is risk reduction. The
project manager will continuously communicate with stakeholders to share
information on project progress. This will help Value Plus to maintain stakeholder

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support. All the major decisions will be taken after considering stakeholder
suggestions in order to make the stakeholders feel valuable.
3. Software Requirements:
User Requirements: The proposed system has a backend that handles all the user
processes. The user need to provide input to the system and see the output generated by it. In
order to do that user need an interface that can establish connection between user and core
functions. The management level users need the reports to be printed on papers. Users need to
rollback various decisions they make during a purchase. Users also need to make payment for the
products they have purchased. Users need to see the stock of the products they want to purchase
so that they can decide available stock of products can satisfy their needs or they should consider
alternate options.
System Requirements: These requirements can be considered as the building blocks for
developing the system. System requirements consist of both the functional and non-functional
requirements.
The functional requirements states the features available in the system. The basic level
functional requirements are authentication and authorization. Value Plus would want to prevent
unwanted people to make purchase from the system as well as prevent unauthorized users to
access core business data. Authentication makes sure that only registered people can use the
system. On the other hand, authorization will check if the user is allowed to see the requested
data. A bit more complex functional requirement is order management. System will implement
an approach called cart to allow the customers to customize their purchase list. Functionality of
cart will be extremely dynamic. Online Payment is another functional requirement of this

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system. Customers, now a days, prefer to pay online for their purchases rather than cash on
delivery. Having an online payment method also create a sense of reliability for system among
the customers. Functional requirement selected for executive employees is reporting. System will
store all the data into a central location. System will fetch required data from the database and
generate a report for the executives.
The non-functional requirements determines the service quality that system provides to
its users and business. The primary non-functional requirement is security. System will accept
payment from credit cards, digital wallets and other digital payment methods. In order to secure
this payment account and payment related information, system must impose encryption and
secure authentication in payment process. Next non-functional requirement is availability. The
system will be available 24*7 to provide support to customers. Customers may choose to
purchase products at any time of the day. Learnability is the next non-functional requirement of
this system. System should have easy to navigate options and clearly visible elements so that
users can understand how to use the system to complete specific tasks.
Use Case Diagrams:

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Figure 2: Customer Make Order
(Source: Created by Author)

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Figure 3: Management Related Use Cases
(Source: Created by Author)
4. Conclusion:
From the above study, it can be conclude that proposed system can eliminate the current
major issues of Value Plus. The system will handle both the external and internal simultaneously.
It implies that system should have proper authentication and authorization mechanisms so that
external people like customers do not get access to internal information. Every part of the system

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should be connected to the database. The database will be implemented as centralized database
management system so that a single database can be used for completing all the business
operations. Various high quality payment mechanisms are available that can be integrated into
the system. These payment APIs will encrypt all the payment related data so that cyber criminals
cannot access the sensitive customer account details.

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