The Significance of ISO 9000:2015 Certification for ADOS Company

This report provides a comprehensive overview of the ISO 9000:2015 certification for the Abu Dhabi services Oilfield Company. It begins with an executive summary outlining the key areas covered, including the organization's structure, quality manual, and quality policy evaluation. The report delves into the identification and assessment of quality objectives, the quality-related processes implemented, and guidelines for conducting audits. It also explores how the company can reapply for ISO 9000 certification. The introduction highlights the importance of the ISO 9001:2015 standard as a global benchmark for quality management systems, emphasizing its role in enhancing product quality and ensuring customer satisfaction. The report also examines the company's operations, including its manufacturing facilities and service offerings, and its commitment to quality management. The report concludes by summarizing the key findings and implications of the ISO 9000:2015 certification for the company's business development, including the benefits of improved financial performance, enhanced reputation, and increased market access.

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Title: The Significance of ISO 9000:2015 Certification
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Executive Summary
This report summarizes the ISO 9000:2015 requirements for the Abu Dhabi services Oilfield
Company. A brief summary of organization and quality manual has been given. Identification
and evaluation of quality policy has been given. Identification of quality objectives has been
summarized. Quality Related process and guidelines for auditing process have been summarized.
How to reapply for ISO 9000 certification followed by a conclusion has been given.

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Contents
Introduction......................................................................................................................................3
1. The Organization and Quality Manual.....................................................................................3
2. Identification and Evaluation of Quality Policy.......................................................................5
3. Identification of quality objectives...........................................................................................8
4.Quality Related process................................................................................................................9
5.Guidelines for implementing Audits..........................................................................................11
6. How to Re-apply for ISO 9000 Certification............................................................................13
Conclusion.....................................................................................................................................14
References......................................................................................................................................15

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Introduction
Abu Dhabi services Oilfield Company is a United Arab Emirates based service provider in
the oil and gas industry. The company delivers results on enhancing the productivity levels,
optimization of operations and providing minimal risk through the engineering and
manufacturing services as well as distribution capabilities. ISO 9001:2015 has been recognized
globally perceived standard for the Quality Management System (QMS) distributed by the
International Organization for the Standardization (ISO) in the year 1987 and also got amended
in years 1994, 2000, 2008 and most as of late in September 2015. The ISO 9001:2015 standard
has been a structure for execution of the quality administration framework and this gives a
benchmark to hierarchical execution as far as item quality. The standard encourages an
arrangement of rules that guarantees an intelligent way of dealing with the administration of
business exercises to reliably can accomplish the consumer loyalty. It indicates the necessities
for Quality Management, whereby an association needs to evaluate and show its capacity to give
items that meet customary in September 2015
1. The Organization and Quality Manual
ADOS gives items and administrations from both in-house and spoken to Principals.
From Mustafa, Ruwais, and Jebel Ali fabricating offices the company can bolster the boring and
generation part with a full scope of threading, machining and apparatus produce. The company
offices can meet an extensive variety of clients' necessities from sub-ocean to surface. The
ADOS Machine Shop is one of the biggest in the district (Lafuente, Bayo-Moriones & García-
Cestona, 2009). Machines up to 16″ Manual and 13-3/8″ CNC empty axle, take into account an

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extensive scope of turning capacities, for example, packaging and tubing. Flat and vertical
borers, with a limit of 12 tons and 6 tons individually, can undoubtedly deal with the greater part
of substantial segments, he including Heat Exchangers, Tube Sheets, Blow-Out Preventers and
Valve Bodies. Office division, including MEOS Dubai, speaks to and underpins more than forty
International Companies numerous world pioneers in their field (Reksulak & Shughart, 2011).
The items and administrations length from investigation to topping off your vehicle with
a final result and whether it is Drilling, Rotating, Process Control or Marine related items, ADOS
has the arrangement. ADOS Forecourt is the biggest supplier of forecourt arrangements in the
district, with die hard devotion and Engineering Teams situated in Abu Dhabi. From the supply
and establishment of the cutting edge allocators, the all-new Vapor Recovery Systems, Wireless
Tank Gauging to the most recent brush-less Vehicle Wash Systems. The Company likewise
bolsters the sailing network, with a scope of gear extraordinarily intended for the marine
condition. Privately owned businesses and people are bolstered with a scope of hardware suited
to their specific application (Wlasiuk, 2014).
Quality Manual
Top administration guarantees that the duties and experts for applicable jobs are allotted,
imparted and comprehended inside Millennium. Top administration allocates the duty and expert
for:
a) Ensuring that the quality administration framework adjusts to the prerequisites of this
International Standard (Hollerwöger, 2006).

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b) Ensuring that the procedures are conveying their proposed yields; c) Reporting on the
execution of the quality administration framework and on open doors for improvement,
specifically to top administration (Roberts, 2013).
c) Ensuring the advancement of client center all through Millennium; and e) Ensuring that
the uprightness of the quality administration framework is kept up when changes to the
quality administration framework are arranged and actualized.
2. Identification and Evaluation of Quality Policy
When making arrangements for the quality administration framework, Abu Dhabi
administrations Oilfield Company considered the issues alluded to and decided the dangers and
openings that should be routed to (Riley, Swanson, Sawyer & Brismee, 2016).
a) Give confirmation that the quality administration framework can accomplish its planned
outcomes;
b) Enhance alluring impacts;
c) Prevent, or decrease, undesired impacts; and
d) Achieve enhancement (Kenny, 2006).
Abu Dhabi administrations Oilfield Company designs:
a) Actions to address these dangers and openings;

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b) How to: Incorporate and execute the activities into its quality administration
framework forms Assess the viability of these activities. Moves made to address dangers and
openings are proportionate to the potential effect on the congruity of items and administrations.
Quality Objectives and Planning to Achieve Them Abu Dhabi administrations Oilfield Company
has set up quality goals at significant levels and capacities that are required for the network
(Adnot, Dee, Katz & Wyckoff, 2016). The quality goals are:
a) Consistent with the quality approach;
b) Measurable;
c) Taken into record appropriate necessities;
d) Relevant to similarity of items and administrations and to upgrade of consumer loyalty;
e) Monitored;
Analysis-
1. Understand new quality administration framework standard, prerequisites of adjusted
standard, usage and consistence regarding ISO 9001:2015 standard in Umm Al Quain
UAE, Abu Dhabi, Sharjah, Dubai Fujariah and RAK, ".
2. It gives unrivaled preparing, counseling, usage bolster and relocation from ISO
9001:2015 to ISO 9001:2015 standards and confirmation help to association keen on ISO
9001:2015 standards. Get guaranteed to ISO 9001:2015 standard today with our master
preparing and counseling administrations (Polikoff & Porter, 2014).

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3. Providing free online help to associations crosswise over UAE to relocate from ISO
(Indian standard Organization) 9001:2015 to ISO 9001:2015 standards.
4. Methodically audit association's current quality administration projects and frameworks
(hole examination)
5. Identify dangers and pertinent laws and directions (Laberge, 2014).
6. Establish quality strategy and targets
7. Develop quality systems and guidelines
8. Identify documentation prerequisites
9. Train faculty
10. Implement new projects, for example, inward review and administration audit
11. Help you look for accreditation for ISO 9001:2015 QMS (Khlif & Samaha, 2013).
New Quality Policy
1. Improves budgetary execution
2. Enhances notoriety
3. Improves item, process and administration quality
4. Enhances consumer loyalty levels

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5. Improves administration and operational procedures
6. Improves profitability, productivity, cost funds and less waste
7. Provides upper hand
8. Complies administrative necessity – upgrades certainty
9. Access to new market
10. Ability to contend all inclusive on quality and cost
11. Repeat business
12. It will Improve client and provider connections
13. It will Improve client center and process introduction
14. Continual enhancement of quality administration
3.Identification of quality objectives
Quality targets are necessities of the ISO 9001 standard, however why? What are they,
and what are they for? While the responses to these inquiries might intrigue, a more essential
inquiry is how would compose great quality targets so they are helpful to organization? To put it
plainly, the quality targets can be the most ideal approach to spotlight the key components of the
Quality Policy and locate a point of convergence for the endeavors of the general population in
the association to progress in the direction of enhancement. Enhancement, all things considered,

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is a key explanation behind an organization to execute a Quality Management System (Wright,
2004).
The quality targets have been the principle technique utilized by the organizations to
center the goal(s) from Quality Policy in plans for development. The Quality Policy has been
made in view of the Customer Requirement; at that point quality these quality targets are
connected back to the Customer Requirements from the given Quality Policy. The quality targets
take the goal(s) which are expressed in Quality Policy and transformed all the articulations for
development against which designs were to be made (Sowinska-Świerkosz & Chmielewski,
2016).
Selected Quality Objective
For instance, if the Quality Policy of an Abu Dhabi oil field maker had distinguished a
client requirement for without a moment to spare conveyance without any deformities as the
most vital necessities, the objective from the Quality Policy may peruse: "To convey gadgets to
our clients when they require them, without any imperfections, unfailingly." This organization
may then have two Quality Objectives: the principal being to address enhancement of on-time
conveyance, and the second to deliver faulty parts sent to the client. The principal goal may be:
"to enhance time conveyance from 90% to 95% inside the following year" and the second could
be: "to diminish field getaways to the client from 4% to 3% inside the following year". In doing
as such, the enhancement got from the Quality Objectives is straightforwardly connected to the
necessities of the client.
ONE new SMART Quality Objective

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The targets should be set for the diverse levels of the association directly down to goals for the
item (e.g. one goal for the entire QMS, at that point singular targets for the item or process that
underpins the general goal) (Kuselman, 2004).
4.Quality Related process
New Process Policy Statement
The organization has built up, executed keeps up, and constantly enhances a quality
administration framework (Aviles, 2017). The Abu Dhabi Company has decided the procedure
framework required for quality framework of administration and the application all through an
organization, and
a) Determined the succession and connection of these procedures;
b) Determined and connected the criteria and strategies (counting observing, estimations and
related execution markers) expected to guarantee for compelling task and control of procedures;
c) Determined assets required for these procedures and guarantee their accessibility;
d) Assigns the duties and experts for these procedures (Shiau, Yen, Pearn & Lee, 2012).
The new Steps
1. the dangers and open doors as decided as per the prerequisite
2. Assesses these procedures and execute any progressions expected to guarantee that these
procedures accomplish their planned outcomes.
3. Enhances the procedures and the quality administration framework.
4. To the degree essential, the organization Maintains archived data to help the activity of
its procedures

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New Process Map
Top administration shows maximum initiative and duty as for the administration framework
(quality oriented) by:
a) Taking responsibility for the adequacy for the administration framework (quality oriented).
b) Ensuring that the quality arrangement and quality objectiveness are built up for the quality
administration framework and are good with the specific situation and key course of;
c) Ensuring the combination of the quality administration framework necessities into business
process; d) Promoting the utilization of the procedure approach and hazard based reasoning;
e) Ensuring that the assets required for the quality administration framework are accessible;
f) Communicating the significance of powerful quality administration and of fitting in with the
quality administration framework prerequisites (Sun & Hou, 2017).
g) Ensuring that the quality administration framework accomplishes its planned outcomes;
New proposed arrangement will better serve the clients on the grounds that Connecting with,
guiding and supporting people to add to the adequacy of the quality administration framework; I)
Promoting enhancement; and j) Supporting other important administration jobs to show their
authority as it applies to their zones of duty.
5.Guidelines for implementing Audits
Administration survey is arranged and done auditing over:
a) The status of activities from past administration surveys;
b) Changes in outside and inside issues that are pertinent to the quality administration
framework;

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c) Information on the execution and adequacy of the quality administration framework,
incorporating patterns in:
1. Consumer loyalty and criticism from pertinent invested individuals;
2. The degree to which quality goals have been met;
3. Process execution and similarity of items and administrations;
4. Individualities and remedial activities (Montin et al., 2011)
5. Observing and estimation results;
6. Review results;
7. The execution of outer suppliers;
d) The ampleness of assets;
e) The viability of moves made to address dangers and openings and
f) Opportunities for development
Administration Review Output -The yields of the administration audit incorporate choices and
activities identified with: Open the existing doors for development. Any requirement for the
changes that are in relevance with administration framework (quality); and Resource needs. It
holds archived data as proof of the consequences of administration audits. Enhancement The
organization decides and chooses open doors for development and executes any essential
activities to meet client prerequisites and upgrade consumer loyalty. These include: Improving
items and administrations to meet necessities and to address future needs and desires. Correcting,
avoiding or lessening undesired impacts and Improving the execution and adequacy of the
quality administration framework. The organization conducts inside reviews at arranged interims
to give data on whether the quality administration framework: Conforms with: Organization

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very prerequisites for its administration framework and the prerequisites of ISO 9001:2015 This
must be successfully executed and kept up (Morris, 2006).
The organization has:
a) Planned, set up, actualized and keeps up a review program including the recurrence,
techniques, duties, arranging prerequisites and revealing, which is contemplated the significance
of the procedures concerned, changes influencing the organization, and the aftereffects of past
reviews;
b) Defined the review criteria and extent of each review
c) Selected inspectors and behaviors reviews to guarantee unbiasedly and the fair-mindedness of
the review procedure
d) Ensured that the consequences of the reviews are accounted for to important administration;
e) Take fitting redress and restorative activities immediately; and f) Retain archived data as proof
of the usage of the review program and the review results (Ge & Chen, 2016).
6. How to Re-apply for ISO 9000 Certification
The procedure of recertification would incorporate a reassessment of the association's
reported quality administration framework including an audit of the Management System, where
essential, to be directed before the expiry of three years term of legitimacy. The recertification
reviews arranged and led to assess the proceeded with satisfaction of the majority of the
prerequisites of the important administration framework standard or other standardizing archive.
The Renewal review plan is confirmed to guarantee that most of the review time is given to
check the powerful usage of the administration framework in the areas where the association's
exercises happens including nearby reviews of brief locales for the reassessment accommodates

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a survey of the past execution of the quality administration framework over the time of past
confirmation, including examination of the archives/records identifying with the inside reviews,
administration survey and adequacy of remedial and preventive activities, etc (Kong, Cao, An,
Gao & Du, 2018).
It is the obligation of the individual relegated ( of Lead Auditor status) to direct the
Reassessment and present the report. The group pioneer additionally guarantees that any
Technical Expert/Specialist are not permitted to work freely and are constantly joined by
reviewer/lead auditor. Re-accreditation review will be arranged and directed three months before
the legitimacy of the testament to guarantee coherence of confirmation in the possible occasion
of any non-conformance discovered amid the review. On account of 9/6 month to month
reconnaissance recurrence the Re-affirmation review can be clubbed with the Surveillance Audit.
Following points to be noted-
a) The compelling connection between all components of framework and review exercises have
a phase 1 review in circumstances where there have been critical changes to the administration
framework, the customer, or the setting in which the administration framework is working (e.g.
changes to enactment) as recognized in the Application Questionnaire.
b) Overall adequacy of the framework completely in the light of changes in activities.
c) Demonstrated pledge to keep up the adequacy of the framework (Gupta, 2017).
d) Summary of Previous Audit Reports.
e) Whether all territories/forms/conditions have been reviewed in any event once over the most
recent multi year cycle (Taveras et al., 2013).

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f) Any grouping of non-similarities against specific provisos/regions and adequacy of remedial
moves made on individualities distinguished by TNV will be shut inside 15 days of
recertification review (Vining, 2010).
g) Objectives and Continual Improvement
Conclusion
The Company consistently enhances the appropriateness, sufficiency and viability of the
quality administration framework. Abu Dhabi Services oilfield organization thinks about the
consequences of investigation and assessments, and the yields from the administration audit, to
decide whether there are requirements or openings that are tended to as a feature of the consistent
enhancement.
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