This report rationalizes the ISO 9001:2015 certification awarded to a dermatology clinic for its Diagnostic-Therapeutic Care Pathway (DTCP) in psoriasis treatment. The clinic focused on improving care processes, detecting inefficiencies, increasing treatment access, integrating a multidisciplinary approach, and reinforcing patient engagement. The certification was based on a cohort study involving continuous auditing procedures and agreed targets. The clinic employed SWOT analysis, target identification, KPIs, and internal auditing to achieve its goals, demonstrating alignment with quality management principles and statutory requirements. The document highlights the importance of patient satisfaction, proper documentation, and continuous improvement, showcasing a real-world application of quality management in healthcare. Desklib offers a wealth of similar solved assignments and past papers for students.
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