ISY00243 Southern Cross University: New System Implementation

This case study focuses on the implementation of a new information system for "You Can Fit In," a fitness center company planning to expand with a new "Supercentre." The project involves integrating new services, online access for members, and advanced data management capabilities. The study covers initial investigations, including background information, organizational structure, and additional business functions. It details the functions of the new system, a system vision document outlining design constraints, system requirements, and user requirements. The project plan includes task breakdowns, Gantt charts, PERT/CPM analysis, risk assessment, cost-benefit analysis, and recommendations for fact-finding techniques such as interviews and questionnaires to gather data from staff members. The project aims to enhance business operations, attract more tourists, and provide customizable training programs and progress reports.

0PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
Project based on Implementation of New System
Name of the Student
Name of the University
Author’s note

1PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
Table of Contents
Activity 1.........................................................................................................................................3
1. Part A: Initial Investigation.........................................................................................................3
1.1 Background Information of You Can Fit In..........................................................................3
1.2 Organisational Chart for the You Can Fit In Business..........................................................3
1.3 Additional Business Functions that would be handled by the new System..........................4
Activity 2.........................................................................................................................................4
1. Part A: Initial Investigation.........................................................................................................4
1.1 Functions Implemented by the New System.........................................................................4
1.2 System Vision Document......................................................................................................5
Activity 3.........................................................................................................................................7
Activity 4.......................................................................................................................................12
1.1 Different Risks within Implementation of Project...............................................................12
1.2 Benefits from the Implementation of the New System.......................................................16
1.3 Expected Costs of the New System.....................................................................................16
1.4 Risk and Cost Benefit Analysis...........................................................................................17
1.5 Assumptions of the Deliverables of the New System.........................................................19
1.6 Recommendation Plan based on the Present Business Case...............................................19
Activity 5.......................................................................................................................................20
1. Fact Finding Techniques........................................................................................................20

2PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
2. Identification of Staff Members.............................................................................................20
3. Questionnaire for each Staff Member....................................................................................20
4. Recommendations for Fact-Finding Techniques...................................................................21
Bibliography..................................................................................................................................22
Appendices....................................................................................................................................24

3PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
Activity 1
1. Part A: Initial Investigation
1.1 Background Information of You Can Fit In
You Can Fit In is a typical company who own and operate different fitness centres
within various cities of NSW and Victoria. The company has been performing better. Based on
their current scenario, the company has been planning for an expansion based on opening a
“Supercentre”. With the expansion of the supercentre, the company would plan for including
new services and products. The company also plans for an inclusion of online access for their
members in order to provide them with customized mode of training programs and reports based
on progress of the work within the company. The company also plans for providing additional
data management capacities with the inclusion of an advanced information system based on their
new set of operations.
1.2 Organisational Chart for the You Can Fit In Business
(Fig 1: Organisational Chart of You Can Fit In Business)

4PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
(Source: Created by Author)
1.3 Additional Business Functions that would be handled by the new System
The current business centre focuses on the employment of common job functions such as
front desk welcoming, handling of stores and stocks, various classes on yoga, swimming and
aerobics. The new supercentre would be able to implement latest features and amenities for their
customers. This would include a child care unit that would provide special kind of programs for
different age groups. The CEO of the organisation also plans to provide customizable training
programs and various progress reports that would be able to measure the progress of the business
at certain time intervals. The existing business unit currently employs OnAllAccounts, which is a
popular form of accounting package that is able to manage the payables, receivables and a
general ledger. The lists of the members within the business are mainly handled with software
systems of Microsoft such as Word and Excel.
The new supercentre would be able to provide an information system that would have an
online presence. This information system would also have additional capabilities based on data
management. The new supercentre would also include special features that would have the
capability of attracting more tourists and catering to their needs.
Activity 2
1. Part A: Initial Investigation
1.1 Functions Implemented by the New System
The new supercentre of You Can Fit In would include different kinds of functionalities.
The supercentre business would also incorporate different forms of fitness wearables that would
fit for the needs of the new customers. These different wearables would be able to capture and

5PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
thus monitor different parameters such as the heart rate of different individuals. Thus these
devices would also be able to enhance the business offerings. The supercentre business would be
able to incorporate different levels of membership for their customers. The business is mainly
based for tourists and hence they would include such kinds of amenities such as new kinds of
equipment. These would be able to satisfy the needs of the visitors and thus be the primary centre
of attraction.
1.2 System Vision Document
1. Introduction
a. Overview – The new information system that would be implemented within You Can
Fit In business would include the basic operations. They would also include some additional
facilities, which would help in facilitating the business of the organisation.
b. Purpose - The primary purpose of the new information system would be to facilitate
the business with new kinds of operations. This would ensure the profitability of the business and
also provide new operations for the customers.
2. Design Constraints and Considerations
a. Assumptions / dependencies:
i. The entire set of communications occurring within the project should be performed
over a local area network (LAN).
ii. The machines that would be making use of the information systems should make use
of Microsoft Windows Operating Systems. This would help the customers to connect within a
common framework.

6PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
iii. There would be a high level of dependency on the different kinds of backend servers.
These would be able to scale the amount of transactions on an hourly basis.
b. Design Drivers:
i. Meeting with the expectation of the customers would require to set up of low price of
development tools. This would eventually be helpful to design a better system.
ii. The expectation of the customers would be met by making use of client-side technology.
These would eventually support the roles of users.
3. System Requirements and Supporting Features
a. Desired system features table:
Feature Rationale
Open Access to Database The user has highly invested within a particular DBMS
technology. The system would communicate within the
existing infrastructure.
Thin form of Client Browser
Access
The user would be familiar with the interface of web
browser and should be able to make use of the interface
wherever it would be possible.

7PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
b. User Requirements / system features table:
User Requirement Supporting Feature(s)
Ease of Usage The thin form of client approach would help
the users to make use of any standard web
browser in order to perform of system
functions.
Use of existing infrastructure The use of open database access API would be
helpful for the interaction of the users with the
existing servers of database.
Use of Secured Encrypted System Secured encrypted systems and various
encryption techniques should be included
within the system to provide secured services.
Activity 3
1. Tasks with their durations
Outline Number Task Name Duration
0 You Can Fit In Implementation of Information System 22 days
1 Start 0 days

8PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
Outline Number Task Name Duration
2 Meeting with Fitness Centre Managers 3 days
3 Conducting Interviews 6 days
4 Review of Company Records 4 days
5 Observing Business Operations 9 days
6 Analysis Study 3 days
6.1 Analysis of OnAllAccounts Accounting Software 3 days
6.2 Studying of Samples of Transactions 3 days
7 Report Preparation 1 day
8 Stop 0 days
2. Identification of Dependencies and Indication of Predecessor Tasks
Outline Number Task Name Predecessors
0
You Can Fit In Implementation of
Information System
1 Start
2 Meeting with Fitness Centre Managers 1

9PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
Outline Number Task Name Predecessors
3 Conducting Interviews 2
4 Review of Company Records 3
5 Observing Business Operations 3
6 Analysis Study
6.1
Analysis of OnAllAccounts Accounting
Software
4,5
6.2 Studying of Samples of Transactions 4,5
7 Report Preparation 7,8
8 Stop 9

10PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
3. Construction of Gantt chart
ID Outline
Number
Task
Mode
Task Name Duration Start Finish
0 0 You Can Fit In
Implementation
of Information
System
22 days Tue
04-12-18
Wed
02-01-19
1 1 Start 0 days Tue 04-12-18Tue 04-12-18
2 2 Meeting with
Fitness Centre
Managers
3 days Tue
04-12-18
Thu
06-12-18
3 3 Conducting
Interviews
6 days Fri 07-12-18 Fri 14-12-18
4 4 Review of
Company
Records
4 days Mon
17-12-18
Thu
20-12-18
5 5 Observing
Business
Operations
9 days Mon
17-12-18
Thu
27-12-18
6 6 Analysis Study 3 days Fri 28-12-18 Tue 01-01-19
7 6.1 Analysis of
OnAllAccounts
Accounting
Software
3 days Fri 28-12-18 Tue
01-01-19
8 6.2 Studying of
Samples of
Transactions
3 days Fri 28-12-18 Tue
01-01-19
9 7 Report Preparation1 day Wed 02-01-19Wed 02-01-19
10 8 Stop 0 days Wed 02-01-19Wed 02-01-19
04-12
02-01
T S W S T F M T S W S T F M
26 Nov '18 03 Dec '18 10 Dec '18 17 Dec '18 24 Dec '18 31 Dec '18 07 Jan '19
(Fig 2: Gantt chart)
(Source: Created by Author)

11PROJECT BASED ON IMPLEMENTATION OF NEW SYSTEM
4. Identification of PERT/CPM chart in the software
Analysis Study
04-12-18 04-12-18
Dur: 0 days Slack: 0 days
04-12-18 04-12-18
04-12-18 06-12-18
Dur: 3 days Slack: 0 days
04-12-18 06-12-18
07-12-18 14-12-18
Dur: 6 days Slack: 0 days
07-12-18 14-12-18
17-12-18 20-12-18
Dur: 4 days Slack: 5 days
24-12-18 27-12-18
17-12-18 27-12-18
Dur: 9 days Slack: 0 days
17-12-18 27-12-18
28-12-18 01-01-19
Dur: 3 days Slack: 0 days
28-12-18 01-01-19
28-12-18 01-01-19
Dur: 3 days Slack: 0 days
28-12-18 01-01-19
02-01-19 02-01-19
Dur: 1 day Slack: 0 days
02-01-19 02-01-19
02-01-19 02-01-19
Dur: 0 days Slack: 0 days
02-01-19 02-01-19
Start Meeting with Fitness
Centre Managers Conducting Interviews Review of Company
Records
Observing Business
Operations
Analysis of
OnAllAccounts
Accounting Software
Studying of Samples of
Transactions
Report Preparation Stop
(Fig 3: PERT/CPM chart)
(Source: Created by Author)
5. Determination of Overall Project Duration
The total duration of the project is 22 days.
6. Inclusion of overall duration and critical path
The overall duration of the project is 22 days.