ISYS 638 - Business Analysis: Holiday Inc. Stakeholder & System Report

This report provides a business analysis of Holiday Inc., a growing Australian airline company, focusing on stakeholder identification, system requirements, and scope boundaries for a new information system. The system includes flight reservation, travel service reservation, human resource management, accounting and finance, and sales and marketing components. Stakeholder analysis identifies employees and passengers as key stakeholders, emphasizing their importance in the company's success. The report details the scope of each system component, including functionalities like flight booking, travel service reservations, benefits administration, recruitment training, financial transactions, and revenue generation. It concludes by highlighting the significance of stakeholders in project success and the need to prioritize their input for effective problem-solving within the organization. Desklib provides access to similar solved assignments and past papers for students.

BUSINESS ANALYSIS 1
Various Aspects of Business Analysis
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Name of the Course
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Institutional Affiliation
City and Date
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750 Words

BUSINESS ANALYSIS 2
Table of Contents
Executive Summary..........................................................................................................................3
Project Description..........................................................................................................................3
Scope boundaries for the project.....................................................................................................3
Identification of the stake holders....................................................................................................5
References........................................................................................................................................6

BUSINESS ANALYSIS 3

BUSINESS ANALYSIS 4
Executive Summary
Holiday Inc. appears to be one of the most reliable Australian companies that aim towards
targeting quite a number of customers and even achieving most of the future goals in real time
(Sekaran and Bougie 2016). Moreover, this is a project that has gained popularity across a wide
range of personalities due to the quality work it has been able to offer for quite some times.
Project Description
Some of the major services provided by this project majorly include; a wide range of
airline services, various forms of freight transport, production of food and even implementation
of quite a number of loyalty programs (Uhl and Gollenia 2016). Moreover, the project has quite a
number of requirements that are attached to the new information system that aims towards
adequately working together in order to strongly support the entire daily operations of the airline
company. Additionally, the new information system that the company plans to implement
constitutes of quite a number of parameters with the major ones being various forms of flight
reservation systems, reservation systems associated with travel services, different aspects of
human resource management systems, systems dealing with accounting and finance and finally
there will be the implementation of sales marketing systems that aims towards achieving a
specific goal in life. Interestingly, the project has adequately divided all the information systems
into different categories for them to be easily understood by the customers (Burns 2016).
Scope boundaries for the project
The entire project is known to be attached to quite a number of scope boundaries that
aims towards meeting all the targeted goals in real time through an adequate provision of quality

BUSINESS ANALYSIS 5
services to all the customers irrespective of their age, gender and even background. AS far as the
scope boundaries for the project are concerned, there is the implementation of the flight
reservation system that provides adequate and reliable reservations together with booking
management services. Moreover, the project has further categorized the users into two distinct
categories for an easier identification. These constitutes of the ordinary customers together with
what is known as frequent flyer. The ordinary customers will be occasionally using the system
for various purposes while the frequent flyer are those who use the system frequently while
travelling to various destinations. Additionally, the company is concerned about implementing
travel service reservation kind of system that will offer both the frequent and ordinary customers
with quite a number of non-flight facilities (Albort-Morant and Ribeiro-Soriano 2016). On the
other hand, the entire human resource management system is fully required to provide various
functions that are related to quite a number of human resource functions thus scaling up various
operations without encountering any barrier related situation. Benefits administration functions is
a system that will be perfectly used to automate various records that are attached to different
employees when it comes to certain benefits programs that are fully provided by the entire
organization. The is also recruitment training that will offer basic functions that are related to
training of the whole company. The accounting and finance systems will be required to take care
of various forms of financial transactions. Moreover, there is the sales marketing system; this is a
system that is fully required to carry out revenue generation by making various types of sales.
The payroll on the other hand, will be able to adequately automate the entire pay process by
adequate gathering of data.

BUSINESS ANALYSIS 6
Identification of the stake holders
Stake holders are normally important in each and every project since they have the
capability of determining how well a given project can perform in order to attain the desired
outcome. One of the major stake holders associated with the company are the employees. All the
employees for Holiday Inc. form part and parcel of the stake holders where they can be able to
come up with some appropriate decisions and strategies to ensure that the company moves
towards the right direction. Additionally, the passengers who can also be referred to as the
targeted customers are also part of the stake holders (Schaltegger, Lüdeke-Freund and Hansen
2016). They can easily determine how the success of the organization is likely to be in the
coming future. One good thing about these stake holders is that they have the capability of
providing quite a number of resources to the business most so when they are required most. In
conclusion, stake holders are not attached to money or even capital, but instead, they are known
to have the potential of offering certain monetary commitments to the whole business that they
are normally attached to (Crane and Matten 2016). As a result of this, there is the need to give
the stake holders the first priority to ensure that various organization problems are solved
through the implementation of adequate recommendations.

BUSINESS ANALYSIS 7
References
Albort-Morant, G. and Ribeiro-Soriano, D. (2016). A bibliometric analysis of international
impact of business incubators. Journal of Business Research, 69(5), pp.1775-1779.
Burns, P. (2016). Entrepreneurship and small business. 6th ed. London: Palgrave Macmillan
Limited.
Crane, A. and Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization.2nd ed. London: Oxford University Press.
Sekaran, U. and Bougie, R. (2016). Research methods for business: A skill building approach. 3rd
ed. New York: John Wiley & Sons.
Schaltegger, S., Lüdeke-Freund, F. and Hansen, E. (2016). Business models for sustainability: A
co-evolutionary analysis of sustainable entrepreneurship, innovation, and transformation.
Organization & Environment. 4th ed. New York: James Wayne.
Uhl, A. and Gollenia, L.A. eds. (2016). A handbook of business transformation management
methodology. 5th ed. New York: Peterson Mark.