IT Business Management Plan Report for University Analysis

This report presents an IT business management plan, focusing on a case study involving a university's IT initiatives. It begins with an analysis of the case, emphasizing the integration of AI to enhance teaching and learning processes, and outlines the university's objectives and strategic plans. The report then delves into IT staffing, reviewing essential skills and proposing an IT policy. Different staffing approaches are identified and elaborated upon, followed by recommendations. An IT installation plan, including a timeline and budget, is also provided. The report concludes with an evaluation of the initiative, assessing the impact of technologies and performing a risk assessment, along with final recommendations.

Running head: REPORT ON IT BUSINESS MANAGEMENT PLAN
REPORT
ON
IT BUSINESS MANAGEMENT PLAN
Name of the Student
Name of the University
Author Note:

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Table of Contents
Section 1: Case Study and IT initiative...............................................................................2
Summary of the case-......................................................................................................2
Objective and strategic plan of university-......................................................................3
Objective-....................................................................................................................3
Strategic Plan-..............................................................................................................3
Justification of the strategic plan and objective of university-........................................4
Section 2: IT initiative staffing............................................................................................5
Review on IT staffing skills-...........................................................................................5
IT policy-.........................................................................................................................7
Section 3: Staffing approaches............................................................................................8
Identification and elaboration of different staffing approaches-......................................8
Recommendation-............................................................................................................9
Ethical consideration-....................................................................................................10
Section 4: IT installation plan............................................................................................11
Timeline:........................................................................................................................11
Budget:...........................................................................................................................11
Section 5: Evaluation of the initiative...............................................................................12
Impact of technologies-.................................................................................................12

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Risk assessment-............................................................................................................13
Recommendation-..........................................................................................................14
Conclusion-....................................................................................................................15

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Section 1: Case Study and IT initiative.
Summary of the case-
After analyzing the mentioned case scenario it is identified that technology is
overpowering our daily activities as well as the effectiveness of those activities. Followed by this
concern it is identified that the incorporation of technologies into the university infrastructure
can effectively increase the service efficiency of the university operations. Making allowance to
this concern it is observed that artificial intelligence systems are mostly impacting the
enhancement of the university services. Followed by this concern while analyzing the case
scenario it is observed that for any well establish university it is very essential to deliver best
teaching and learning experience to its students. Considering this aspect the nominated university
has effectively incorporated online courses with the purpose to enhance their teaching
capabilities. Making allowance to this concern it is observed that university has initiated to
provide the learning materials with by social media platforms.
Along with this while analyzing the primary concern of the university it is identified that
the primary vision of this university is to enhance the educational environment of the university
by advance educational development. According to the studies it is identified that universities
across the world has significantly incorporated effective technologies into the university
infrastructure (Elhoseny et al., 2017). While analyzing the working process of technology
enabled universities it is observed that these types of universities are mostly termed as virtual
university or e-university that are capable to served facilities like online education, distance
learning as well as e-learning (Ismail, Safieddine and Jaradat 2019).
Apart from these identifications it is also determined that the theories AI provide
enhancements into the university activities. Thus, after completion of this case it can be

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summarizes that well known universities do need advance technologies into their infrastructure
with the purpose to offer effective facilities to their students which will help them in learning
(Saloom, Elameer and Jalal 2018).
Objective and strategic plan of university-
After completion of the above analysis, the objective and the strategic plan for the
university is mentioned below:-
Objective-
 The primary aim of this project is to enhance the teaching and learning process.
 To provide learning facilities anytime, anywhere.
 To make learning more comfortable.
 To reduce the extra expenses of learning.
 Enhance the knowledge retention.
 Improvement in teaching and learning process.
 To improve the communication.
Strategic Plan-
Followed by the above identification it is observed that in order to address the above
mentioned objectives, there is a huge necessity to develop effective strategic plan with the
purpose to enhance the operations of the university. Thus, the list of strategic plan to address the
identified university goals are mentioned below:-
 In order to offer effective learning and teaching experience to the students the adoption of AI
technology will surely help (Cloete and Bunting 2018).
 Utilization of AI features as virtual teacher will help to improve the communication time.

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 Easy understanding and service availability.
Justification of the strategic plan and objective of university-
Followed by a thorough investigation on the objective of the university as well as the
strategic plan to achieve the objectives it is observed that the approached strategy holds a direct
impact on the university goals.
As it is observed from the analysis of the university case scenario that the university has
primarily aimed to enhance their features for better educational experiences. Considering this
aspect it is identified that each of the strategic plan has been approached in this paper with the
purpose to address the objective of the university and its growth (Grobbelaar 2018). Considering
this statement it is observed that the primary aim of this university is to offer advance services to
their students as well as to manage their operations. Followed by this according to the strategic
plan it will be very effective to incorporate Artificial Intelligence into the university
infrastructure with the purpose to automate the entire student handling process as well as to
improve the communication process among the faculties and the students (Hoppe and Kurz
2017). Along with this as it is identified that all of the operations of this university needs to be
managed by online procedure thus, it is very prominent that the university data will be utilized to
adopt these facilities. Making allowance to this concern it is identified that functionalities of AL
are very effective to gather and process the large set of data and extract useful information from
it. Apart from these consideration it is observed that this university that significantly expressed
its interest towards offering online learning experiences to its student as well as in this aspect it is
also very essential to establish advance communication between the students and the faculties
thus, the adoption of artificial intelligence will be very effective in case of faster response and
availability (Mammadova and Gasimov 2017). Followed by these identification it is also

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observed that due to the rapid growth of technology people are demanding to get out from the
traditional boundaries and explore all of the fields with more capabilities as well as facilities.
There the adoption of AL works as this is one of those technologies which has majorly impacted
the traditional working procedure of many field and improved their effectiveness and
productivity as well.
Thus, after completion of this discussion it can be summarizes that in order to address the
objective and aim of the nominated university the approached strategies will be very effective
which will definitely help to enhance the operations of the nominated university and their offered
facilities.
Section 2: IT initiative staffing.
Review on IT staffing skills-
Followed by the above discussion it is observed that in the university infrastructure it is
very essential to review the IT staffing skills of the university staff as due to the increasing
demand of IT, it is very essential to effectively analyze the skills of the staffs which will be
operating the IT systems within the university infrastructure. While analyzing this aspect it is
identified that IT staffing is nothing but the process to search for skillful candidates which will
be able to work with the technologies (Olley et al., 2019). Considering this concern it is observed
that in this scenario it is very essential to review to the IT staffing skills into the university
infrastructure. Thus, a procedure of critically analyzing the IT staffing skills is mentioned
below:-
Step 1: Followed by the above consideration initially the review of IT staffing will be conducted
in the basis of two significant aspects which includes the Team based analysis and individual

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analysis. Making allowance to this concern it is observed that for the nominated university the
approached project will significantly impact the working process of the employee of the
university thus, it is very essential to analyze whether the staffs present in the university are able
to operate those technologies or not. Similarly, the analysis based on the aspect of individual
skills it will be very helpful to determine the skills of the employ by comparing their skills with
the others (Defraeye and Van Nieuwenhuyse 2016). Hence, it can be stated that in the university
infrastructure a detail investigation will be conducted with respect to the above mentioned
aspects and followed by this understanding the planning will be done.
Step 2: After completion of the above procedure in the next step the identification of the
important skills will be done as this will help to determine the required skills which are essential
for the staffs of the university to enhance the success of the approached project. Making
allowance to this concern it is observed that in the university infrastructure it is very essential to
have advance IT skills to the employ as the entire working procedure of this university is based
on information technology (Sprockett 2017). In this identification process it will conduct a detail
elaboration the important skills that an employ needs to enhance their abilities as well as to
improve their performance.
Step 3: Considering the identification of the required skills it is also very essential to analyze the
current skills of the staffs. Thus, in order to effectively analyze the current skills of the staff an
investigation will be conducted on the current employ by using survey, interviews as well as by
gathering feedback from the staffs and the other stakeholders of this university. This analysis will
help to get a detail idea about the skills that needs to be incorporated into the university
infrastructure. Along with it, this step will help to get a detail idea about the skills of the current

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employ which will significantly help to understand the gap of technical as well as the leadership
skills (Glasgow 2018).
Step 4: After completion of these steps in the collected information will be analyzed ad based on
the report of the investigation the strategies and the policies will be developed with the purpose
to improve the skills of the current staff as well as to enhance the staff hiring process which will
effective to hire skillful employ to the nominated university (Boeltzig 2017).
IT policy-
Followed by the completion of the above mentioned aspect it is very essential to adopt
effective policies into the university infrastructure for effective IT staffing skills. Hence, in the
below section IT staffing policy is specified will be effective to address the university objective:-
Purpose:
The primary purpose of this policy is to provide an effective guidelines to manage the
staffing plan within the infrastructure. Considering the fact that there is a huge necessity to
enhance the staffing policy thus, it can be stated that this process will be highly effective to
address the university objectives.
Scope:
Followed by the above discussion it can be stated that this policy will significantly
enhance the recruitment procedure as well as the skills management process of the staff, which
holds a major impact on the success of the approached project.
Policy:

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After completion of the investigation of current staffing policies as well as the skills of the
current employee, it is identified that the propose policy must consist the regulation that will
bring the best hiring procedure to the university by which the university will definitely get the
enhancement in the working process. Followed by this the list of regulations are mentioned
below, which will be helpful to manage the IT staffing procedure for nominated university:-
 The approached staffing policy will be based on the geocentric staffing policy in which the
capable and skillful employ will be hired regardless of their nationality.
 The requirement will be strictly based on the required criteria for the university jobs.
 The candidates needs to be highly capable to operate the AI systems within the university
infrastructure.
Section 3: Staffing approaches
Identification and elaboration of different staffing approaches-
Followed by the above discussion it is observed that in order to effectively recruit employ
within any working infrastructure, the identification of staffing procedure is very essential as this
will help to offer strategic approach to the recruiter to hire skillful people. While analyzing this
aspect three primary staffing approach has been identified which includes the ethnocentric,
geocentric, polycentric recruitment approaches.
Ethnocentric Recruitment Approach:
While analyzing the hiring procedure of this approach it is observed that in this scenario
the hiring process it initiate by hiring the people from the parent country to other countries. In
this staffing process primarily the people get hired from their location and gets relocate to
another countries. Considering this aspect while analyzing the purpose to this approach it is

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observed that in order to start any organization this approach will help to easily hire people and
place them to the selected country (Isichei and Collings 2016).
Geocentric Recruitment Approach:
Along with the above mentioned hiring process it is observed that geocentric requirement
approach is also one of the effective staffing approaches. In this procedure the people gets hired
with the basis of their skills regardless their nationality and location. While analyzing this
concern it is observed that in this staffing process the required jobs will be highlighted globally
as well as this approach is highly depended on the online approaches which offers effective
features to hire employ by not at all depending on their locations (Chen and Worthington 2017).
Polycentric Recruitment Approach:
Along with this above mentioned approaches this is also one type of approach that helps
to hire local people to their designation. In this process the skillful local candidates get more
priorities than the people of other countries. Considering this aspect it is observed that this
approach helps to recruit the employ that are present in locally with the purpose to improve their
working process and coordination (Desai 2019).
Recommendation-
Followed by the above discussion it is identified that for the case scenario of the
nominated university, it is recommended that geocentric approach will be very effective which
will significantly improve the staffing process of the university. The primary reason behind this
recommendation is to hire people around the world. As it is very essential to hire skillful people
rather than hiring the local people (Lakshman, Lakshman and Estay 2017). As it is observed that
the university needs effective staffs, who will be able to operate the advance technologies hence,

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it will be very effective to apply this hiring process by which they can hire best people with
online approach (Guo, Rammal and Dowling 2016).
Considering this concern it is observed that adopting the geocentric approach will help
the university to hire best employ across the world. According to the requirement of the
university the expert can be hired which will help to enhance their operations. Reduce the cost of
the offline hiring process.
Ethical consideration-
Followed by the recommendation it is identified that the geocentric staffing process
consist of several limitations too which has majorly impacted the staffing approach of the
university. Those limitation includes the lack of collaboration of employ which has majorly
impacted the service efficiency of the university. Along with these aspects it is identified that
since, the staffing process is highly depended on the online procedure thus, it may cause a
significant limitation to it the hiring process (Ma and Siau 2019). Making allowance to this
concern it is observed that while considering the current scenario with respect to the ethical
aspect it can be stated that online verification is not enough to hire any candidate from the
outside of the country or within the country. Apart from this it is observed that considering the
theory of virtue this approach is very effective as the primary objective of this it to hire best staff
to manage their university works.