Analysis of Organizational and Resource Plan in IT Firm

This report analyzes the organizational and resource plan of an IT firm, specifically focusing on the case study of TreasureChest. It examines the hierarchical organizational chart, detailing the roles of key personnel such as the CIO, senior managers, and various engineering and software development roles. The report highlights the importance of business intelligence analysis and its role in aligning the company with new developments. It also suggests replacing certain human resources, such as the sales and marketing head and the product manager for the supply chain, with computerized systems and automation to reduce costs and improve efficiency. The recommendations emphasize the benefits of digitalization, 24/7 customer service, and adherence to IT governance policies, including employee training and innovation. The report concludes by advocating for the adoption of technology to foster collaboration and improve information flow within the organization.

Running head: ORGANIZATIONAL AND RESOURCE PLAN IN IT FIRM
ORGANIZATIONAL AND RESOURCE PLAN IN IT FIRM
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1ORGANIZATIONAL AND RESOURCE PLAN IN IT FIRM
IT management plays a vital role in organizations with the development of new
technologies and firms wanting to adopt digitalization. IT manager has become an important
designation and has been attributed for its contribution to an organizations development in
this specific sphere. In this paper, the role of a chief information officer will be analyzed by
referring to the case study of a company named TreasureChest.
Hierarchical Organizational Chart
Designation Role Type of resources
CIO Management Full time
Executive administrator Management Full time
Senior manager (operations) Handling the operations Full time
Director of Systems engineering
and networks
Handles network issues Full time
Vice president of Software
Engineering
Handles software related
problems
Full time
Lead Developers Developing software Full time
Product manager for risk
management
Analyze risks Outsourced
Product manager for supply
chain
Manage the supply chain related
issues
Full time
Business Intelligence Analytics Align the company to new
developments
Outsourced
Sales and marketing Handle the customer demands Full time

2ORGANIZATIONAL AND RESOURCE PLAN IN IT FIRM
Business Intelligence Analysis
Business intelligence analysis is an important role in IT department and professionals
can earn from $70,000 to $90,000 annually in this field. The work of a business intelligence
analyst is to gather data by mining a firm’s computer data through software, comparing the
same with that of competitors’ thus helping the company to find its position in the market.
Business intelligence is supported by technology so the professionals desiring to work as
business analysts should be good in computer programming and must have a sound
knowledge in database as well (Brijs 2016). The Business intelligence analysis has a major
role to play in TreasureChest as in the new strategies of the company; an analyst can help in
converting related data into equivalent critical information as well as knowledge that will
ensure the firm takes proper decisions. The business intelligence analysts have to look after
the output of a firm and make comparisons of the progress of the company with that of its
contemporaries in the market (Arnott, Lizama and Song 2017). The business intelligence
analysts have to work with the clients and the members of the IT teams so that they can turn
essential data into information.
Replaced resources from the hierarchical organization
Two resources that can be replaced in the organizational chart are sales and marketing
head and product manager for supply chain. Sales and marketing department can be
computerized and digitalization can definitely be used in place of human resources (Siau and
Yang 2017). The company can opt for automation in supply chain management because
technology is rapidly replacing human resources in this context and is successful (Liukkonen
2015). Advanced analytics, robotics, learning loop and many such things can replace humans
in this case. This will help the company in moving towards digitalization and being at par
with its competitors.

3ORGANIZATIONAL AND RESOURCE PLAN IN IT FIRM
Recommendations and Conclusion
Replacing the humans with computerized systems will help TreasureChest in cutting
costs and checking that the work is being done properly. In their strategic number 2 that is
enhancing product for large number of customers, these measures can help. By replacing the
human resources with computerized systems will help in providing customer services 24*7
thus meeting their demands and thus contributing to the growth of the company. By bringing
in automation in the supply chain, the company can lace itself with digitalization.
The company aligns itself to the IT governance policies it can be understood from the
fact that it is mandatory to make the contractors permanent or full time employees if they
work in the company for more than a year. They must be given certain roles in the company
that full time employees are given. The replacement of the human resources with the
advanced technologies should be in accordance with the IT governance policies. The
employees should be given proper training to handle the transformation.
The organization should consider innovation as a core attribute in the business
philosophy and the company can take a lead by adopting certain technology that has not been
used by others to get a position in the market. For example, it can consider the example of
Ford Motors that pioneered in “line assembly” mechanism and set an example for other in the
field. The company can implement technology for bringing in collaboration by establishing
an effective IT infrastructure that supports flow of information. This will help the firm in
smooth flow of information thus establishing better level of engagement within the
organizational premises as well as outside them as well. Thus it can be said that in order to
grow in their business, the business requires adopting technology.

4ORGANIZATIONAL AND RESOURCE PLAN IN IT FIRM
References
Arnott, D., Lizama, F. and Song, Y., 2017. Patterns of business intelligence systems use in
organizations. Decision Support Systems, 97, pp.58-68.
Brijs, B., 2016. Business analysis for business intelligence. Auerbach Publications.
Liukkonen, M., 2015. RFID technology in manufacturing and supply chain. International
Journal of Computer Integrated Manufacturing, 28(8), pp.861-880.
Siau, K. and Yang, Y., 2017, May. Impact of artificial intelligence, robotics, and machine
learning on sales and marketing. In Twelve Annual Midwest Association for Information
Systems Conference (MWAIS 2017) (pp. 18-19).