Impact of IT Systems on TESCO's Business Operations and Performance

This report provides a comprehensive analysis of TESCO's utilization of Information Technology (IT) systems. It begins by examining how IT systems are employed within TESCO's operations, including departments like Human Resources, Marketing, Finance, and Research & Development, highlighti...Read More

Business Information
Technology Systems

Table of Contents
INTRODUCTION...........................................................................................................................1
P1 Examine utilisation of IT systems within functioning of TESCO....................................1
P2 Explicate ways in which IT systems contributes within accomplishment of objectives of
TESCO...................................................................................................................................2
P3 Study diverse ways in which IT systems store as well as process data............................4
P4 Assess how IT systems renders support value added change within improvisation of
business operations, sustainability and performance..............................................................5
Conclusion.......................................................................................................................................6
References........................................................................................................................................7

INTRODUCTION
Information system involve development, maintenance and utilization of software,
networks and computer system as to process and distribute data. They mainly offer a well
defined means with the help of which further interaction can be made by undertaking use of
hardware, websites as well as software (Boons, 2013). With the help of this business
organisation can effectively able to deliver their products and services in a well defined and
effective manner. Present report has been made on, TESCO which is a British multinational
general merchandise and groceries retailer. Company headquartered in England, United
Kingdom. Organisation offer their products and services through Superstore, Convenience Store,
hyper store and superstore. In this assignment formative discussion has been made on
contribution of IT system in a organisation. Along with this numerous measures through which
IT offer value added support have also been discussed in this report.
P1 Examine utilisation of IT systems within functioning of TESCO
Information system is consider as a wide term which is liable to illustrate technological
enhancement in relation to process and manage electronic information. In today's modern world
business organisations are mainly depend on information system as to conduct their operations in
best effective manner as to further gain more competitive advancements. For an instance, as to
undertake decisions companies can take advantage of decision-making system as to render
services at world wide platform. There are numerous set of departments within TESCO those
who by conducting their services with the assistance of IT systems can effectively able to
increase their work efficiency:
Human Resource Operations:
Human resource department hold the responsibility to conduct the process of recruitment,
selection as well as training of employees in best effective manner. In order to conduct services
in well defined manner TESCO can undertake utilization of IT systems as to provide more
convenient services to their customers in time effective manner. For an instance, use of emails
and virtual form of messages aid TESCO to acquire regular feedbacks from consumers as fulfil
their requirements and further take assistance from them in relation with modifying any product
or services. This will allow them to gain more competitive advancements as compared to their
competitors.

Marketing operations:
Marketing is most important segment in an organisation with the help of which
expectations of customers can effectively get ensured (Hoffer, 2012). With the assistance of IT
system TESCO can effectively able to offer their products and services via digital marketing
services. In relation to this, word processing software's can be undertake as to further create
content and online advertisements as to make individual aware in relation to products and
services that are being offered by them and can further take assistance of social media to acquire
valuable feedbacks as to fulfil their expectations.
Finance activities: It is needed for each firm to assure that financial activities are carried
out in an suitable manner as a missing or an extra zero will lead to large problem. This denotes
that it needs high preciseness as well as accuracy in its digits. For this it is necessary effective it
systems like TPS is being utilised by TESCO. This will help management to collect, modify as
well as retrieve data associated with transaction and also assists within monitoring of the
activities.
Research & Development operations: After carrying out marketing operations, R&D is
responsible for working on the results that are obtained from that. R&D department of TESCO
can make use of internet to have knowledge about what their competitors are doing and what else
they can do to grab attention of their customers. Like, they can make use of simulation tools by
which they can identify how to design their clothes as it is done virtually, if designs will look
appropriate then they can furnished accordingly.
P2 Explicate ways in which IT systems contributes within accomplishment of objectives of
TESCO
Information system play essential role within an organisation as with the help of this
goals and objectives can be accomplished in well defined manner. TESCO with the assistance of
information system can further able to offer their services in specified manner. Mentioned below
there are some certain measures that can be attained by TESCO with the use of information
system:
Product Development:
With the help of information technology there is an enhancement in the way through
which products reach at marketplace. By undertaking marketing intelligence and proprietary data
documents can be effectively produced as per the product requirement. In addition within

computer aided design and manufacturing can effectively aid TESCO to increase efficiency of
their products packing as to attract large base of customers. Along with this, with the assistance
of collaborative technologies managers those who perform their role on diverse locations can
further perform their role on same project on identical time frame.
Process improvisation:
Enterprise resource planning benefits and organisation to review their sales that mainly
take place, cost associated with overall procedure and operating metrics in real world. ERP
system is mainly responsible to generate legacy systems finance, HR as other key essential
functional areas with the help of which overall internal process can be conduct in cost effective
way. Thus, with the help of ERP system TESCO can able to undertaken decision-making process
in best effective, accurate and easier way.
Cost efficiency:
In order to execute information technology organisation is required to implement huge
cost but once cost is implemented then it will further provide large sum of profitable advantages.
As with the help of information technology system possibility errors and mistakes can be
reduced. In addition with this with the help of information technology system TESCO can store,
retrieve and carry their daily basis transactions while ascertaining proper budget. With the help
of this management can able to deliver more accurate end outcomes.
Competitive edge:
With the improvement in existing process organisation can effectively able to increase
efficiency of their productivity. This will help them to gain more competitive advantages in a
marketplace. For example, with the development of application for customers, organisation can
measure significant increase in their overall sales ratio which further lead towards high end
probability and productivity. In addition with this, it will lead TESCO to gain more competitive
advancements.
Globalisation:
It has been evaluated with the help of information system technology organisation can
conduct their services in more convenient and effective manner. This expand company route
towards operate their business at international marketplace. By operating business at global level
organisation can effectively able to increase productivity and probability in best effective
manner.

As per the above mentioned discussion, this has been evaluated that IT system
technology effectively contributes in organisation performance that effectively increase their
product quality. Thus, with the implementation of Information system technology TESCO can
effectively able to fulfil their goals and objectives in perfect time frame.
P3 Study diverse ways in which IT systems store as well as process data
Data storage meaning capturing and storing of digital information on mediums which are
silicon-based or electromagnetic by using collective methods and technologies (Brown and
Scherer, 2012). It basically refers to the devices which are associated with system and utilizes it's
input/output operations that comprises of flash devices, hard disks and various other media types.
The data can be stored on internal and external data storage. Random access memory (RAM) is a
secondary storage and a type of external storage. RAM is stored within integrated circuits that
can be used immediately. On the other hand, data which is stored on disks, flash drives, hard
drives and new solid state storage units can be modified for research activities that are carried out
by end users. The data storage capabilities are being increased by using new and advanced
technologies. Solid state drivers are being extensively used for holding enormous amounts of
data related to industries within small devices. Cloud computing can be used by TESCO which
provides additional storage within device.
Data processing means gathering and transforming data into usable information. It has to
be done in an efficient manner so that logics can be applied while converting the data into useful
information and so it is carried out by a data scientist. This begins with collection of data in raw
form and then transformed into readable format to give it a desired form & context that can be
easily interpreted by using systems to make it understandable for the staff of TESCO. This
involves six stages which are: data collection, preparation, inputs are given to the system, it is
then processed, interpreted and finally stored. Basically, data processing denotes transformation
of data in desirable and usable form.
The collection of data and processing it so that it can be converted into a usable and
understandable form so as to interpret valuable information from it. This means knowledge
management system will be used for this. Various sets of practices are to be used by the firm for
identification, creation, representation, distribution and adoption of experience and insight from
such information. It is then embedded within practices as well as processes of firm. From here,
customer relationships can be managed as data about the queries of their customers which is

stored and converted into useful information can be more accurately and efficiently thus building
strong relations with the customers. The process of managing interactions and relationship
among existing as well as potential customers is referred to as customer relationship
management. This will assist TESCO to streamline their processes, enhance sales, improve
customer service which will ultimately increase the profitability of the firm. Communication
management is important in every organisation which help managers to perform their jobs and
responsibilities efficiently and involves systematic planning, implementation, monitoring and
revision of channels of interaction that are being used in the firm. In reference to TESCO, it will
comprise of following questions:
- What information is needed to carry out a project in an efficient manner?
- What kind of information is required?
- Identify the group that needs information?
- How much time can be given to collect information?
Data communication is referred as the procedure of using computers and communication
techniques with the purpose of sending information from one location to another. This will
facilitate TESCO to have electronic movement of information in between two or more nodes
irrespective of geographical location.
P4 Assess how IT systems renders support value added change within improvisation of business
operations, sustainability and performance
In technological world IT (Information technology) is used by administration in
effective and efficient manner. It is very important to monitor that IT is properly functioning in
the working premises so that best outcomes can be attained. By using modern information
technology effective results can be gained in the set time frame. Whereas, old tools and
techniques creates pessimistic impact instead if productive results. This directly or indirectly
affect the functioning of the business to a large extent. However, video conferencing is widely
adopted by the enterprise in their meeting in the global market. But still it seems to be un-
appropriate for some opting this in the working environment. Instead video conferencing
Holographic techniques can be used for carrying out interaction activities as it provides real life

interaction. It does not provide virtual conversation to the people also resolve any type of
quarries by giving live examples.
It helps to provide best solutions to the issues prevailing in the working premises. By this
act it can e said that information technology has made the things simple and easier in nature. For
Example: If TESCO is opted by information technology the their processing speed can b e more
smooth ad faster. Whereas, By using cloud computing data can be accessed anywhere when ever
required. Designing own application will be more convenient for staff to use and operate. It will
raise instantly and save time . Employees need not to perform any kind of transaction only
assurance is provided that goods are delivered in the set time. For this TESCO frame unique
tactics and adopts modern technology to attain best outcomes in the cut throat competitive
world. Additionally, emerging needs, wants, preferences and demand of potential customers are
accomplished in the global market which is a positive mark for company.

P5 Recommendations
TESCO is being recommended to take use of cloud computing as to store information
that can further aid them to reduce cost which is linked with managing and maintaining IT
systems. TESCO provide wide range of services in diverse range of sectors that states that
company is required to effectively invest in infrastructure as to conduct operations as per
according to the requirement. Thus, with the help of cloud computing services company did not
need to buy expensive equipments and systems. In addition with this, it also aid TESCO to
reduce their energy consumption limit while minimising time delays. Furthermore, it is
suggested that it will also provide them with an option to scale down or up their operations as
well as storage according to their needs. Through this there employees can share as well as
communicate their resources easily and whenever they are required.
Conclusion
As per the above mentioned report, it has been concluded that information system play
key essential role as to increase overall efficiency of organisation business process. In today's
world organisation is required to undertake use of information system as to lead towards more
growth process.

References
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