Analyzing the Impact of Information Technology on Tesco's Performance

This project investigates the impact of information technology (IT) on Tesco's business performance. The research employs both quantitative and qualitative methods, including data collection from Tesco employees and analysis of IT implementation, cloud computing usage, and sales improvements. The study highlights the positive effects of IT on Tesco's operations, such as increased sales, improved profitability, and enhanced customer service. Qualitative analysis supports these findings, emphasizing the role of IT in achieving business objectives. The project also addresses challenges like employee training and labor turnover. The research concludes that IT is essential for Tesco's business improvements, offering recommendations for further enhancements and project management strategies.

Managing
successful
business project
P5 P6

Aims and objective
Aim
• “To identify impact of information technology (IT) on Business
performance: A study on Tesco”
Objectives
• To understand available information technologies that use by Tesco.
• To understand impact of information technologies on Tesco's operations
• To suggest ways to improve operational efficiency by implementing IT
tools.

Project rationale
• In order to conduct research, I have developed my interest in this
sector. In this I have applied multiple strategies that assist in
improving the performance level in effective and efficient manner.
• In this way, this research will assist in developing my
comprehending and understanding skills. Further, this will lead to
my overall growth and development and I will be able to develop
my career in hospitality sector. Thus, I will get to know about the
implication of digital technologies in improving the efficiency of
business operations.

Summary of Quantitative data
• Both primary and secondary methods of data collection
used to conduct research .
• Random sampling is used for selection of sample size from
population.
• 10 employees at managerial level in Tesco are selected for
research.
• Thematic representation methods is used for data analysis
and interpretation.

Quantitative data analysis
• Theme: 1TESCO is implemented information
technology service in their business operations

• Theme 2:Cloud Computing is available information
technologies used by TESCO

Quantitative data analysis
• Theme 3: use of information technology has
increased the opportunities for TESCO to increase
its sales

• Theme4: Fast billing service is the improvement
have been made in services of TESCO after
implementation of digital technology.

• Theme 5: Sales Department of TESCO is highly
influenced by implementation of information
technology in business

• Theme 6 information technology has led to increase
in profitability of TESCO
•

• Theme 9 management does not focus on providing
training to employees for using information
technologies

Summary of qualitative data
• Company has achieved growth after implementation of
digital technology.
• TESCO profitability has been increased after
implementation of information.
• Cloud computing is the most effective technology that is
applied by organization in their business operations.
• Labour turnover is an important problem that is faced by
organization after implementation of digital technology.

Qualitative data analysis
• Qualitative methods are those strategies in which
researcher take support of theories and models in order
to develop understanding about the subject matter. In this
type of techniques researcher do not take support of
numerical values or any other technical information.
• In the current study on identifying impact of information
technology on business performance of Tesco researcher
has applied qualitative research method

Findings
• Implementation of information technology has provided
major support to TESCO business operations.
• Increase in technology has raised opportunities of
attracting customers for organization.
• Effective research methods was used by scholar for
research.

Recommendation and conclusion
• It can be concluded from the report that information technology can act
as an essential factor that can be involved by Tesco in order to make
various improvements in different business objectives of the company.
Also, different aspects of the research methodology have been covered
as well in order to make the research more effective and appropriate.
• Content analysis of the same has been done as well. A proper project
management plan has been made covering all the essential factors such
as scope, time etc. Therefore, it can be concluded that the involvement
of information technology can prove effective enough in providing help
to Tesco in achieving all the business objectives.