Report on IT System Implementation for Shore & More Bicycles
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AI Summary
This report provides a detailed analysis of the current business status of Shore & More Bicycles and proposes an IT infrastructure implementation plan. It identifies the need for an effective database management system, enhanced security, and suitable operating systems and hardware. A gap analysis highlights the company's existing IT limitations, such as standalone systems and data backup issues. The report suggests incorporating advanced technologies, including improved networking and data security, to address these gaps. It also outlines a project proposal focusing on improving IT systems to enhance employee productivity and the company's competitiveness, along with a rollout schedule for the suggested system.

Running head: Report on the operations of Shore & More Bicycles
REPORT
ON
THE OPERATIONS
OF
SHORE & MORE BICYCLES
Name of the Student
Name of the University
Author Note
REPORT
ON
THE OPERATIONS
OF
SHORE & MORE BICYCLES
Name of the Student
Name of the University
Author Note
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1IT System Implementation
Introduction:
The main objective of this report is to elaborate the current business status of the
organization Shore & More Bicycles. Followed by this aspect this report will also consist a
detail analysis of the key aspects to incorporate the IT infrastructure in the selected
organization with the purpose to provide benefits to the organization as well as to the
employs. Along with analysing the key aspects for IT infrastructure a detail gap analysis has
been included into this paper with the purpose to identify the necessity of the incorporation of
IT system into the organization Shore & More Bicycle. Followed by these this report will
also include the detail investigation on the currently available software, currently available
hardware as well as what are the need for the company to implement such IT infrastructure
into the organizational structure. Along with this it will also provide a study on what
emerging technologies needed to implement the proposed system. Lastly, this report will
conclude by developing a rollout schedule which needs to be followed for to develop the
suggested system.
Key aspects of IT infrastructure:
After analysing the entire case scenario of the organization Shore & More Bicycles it
has been observed that there is a huge necessity of the Information technology as it holds the
vision that express to incorporate effective communication network as well as advance
database management system which holds the capability to effectively perform the
organizational operations. Considering the above mentioned mission and vision a detail
elaboration on the key aspects which needs to focus that are stated below with detail
elaboration:
Since, from the analysis on the business structure of Shore & More bicycles it has
been noticed that the business is fundamentally perform their operation by the
Introduction:
The main objective of this report is to elaborate the current business status of the
organization Shore & More Bicycles. Followed by this aspect this report will also consist a
detail analysis of the key aspects to incorporate the IT infrastructure in the selected
organization with the purpose to provide benefits to the organization as well as to the
employs. Along with analysing the key aspects for IT infrastructure a detail gap analysis has
been included into this paper with the purpose to identify the necessity of the incorporation of
IT system into the organization Shore & More Bicycle. Followed by these this report will
also include the detail investigation on the currently available software, currently available
hardware as well as what are the need for the company to implement such IT infrastructure
into the organizational structure. Along with this it will also provide a study on what
emerging technologies needed to implement the proposed system. Lastly, this report will
conclude by developing a rollout schedule which needs to be followed for to develop the
suggested system.
Key aspects of IT infrastructure:
After analysing the entire case scenario of the organization Shore & More Bicycles it
has been observed that there is a huge necessity of the Information technology as it holds the
vision that express to incorporate effective communication network as well as advance
database management system which holds the capability to effectively perform the
organizational operations. Considering the above mentioned mission and vision a detail
elaboration on the key aspects which needs to focus that are stated below with detail
elaboration:
Since, from the analysis on the business structure of Shore & More bicycles it has
been noticed that the business is fundamentally perform their operation by the

2IT System Implementation
traditional database systems, along with that it has been also noticed that it has four
which are geographically different from each other. Thus, it has been determined that
this organization needs an effective database management system which must hold
the capability to effectively allow all the branches to access their required data from a
global database which will be independent irrespective to the locations. Considering
the feature to integrate all the information into a single database server it is very
important to incorporate such database management system which will provide
effective data accessibility, integrity as well as data confidentiality.
Followed by the above mentioned consideration security is also a very significant
aspect of incorporating an Information Technology into the business structure of any
organization. It has been also discussed above that the organization must implement a
database management system which follows the three major aspect of information
system, those aspects are the data integrity, data confidentiality as well as the data
availability. Thus, the organization must incorporate such IT systems which holds
effective protections to the organizational operations.
Apart from the incorporation of the effective database management system as well as
advance security system it is also very important to incorporate such operating system
which holds the capability to effectively adopt the functionalities of the proposed
system. Thus, it is very important to include an effective as well as advance operating
system platform since the technology it rapidly growing. Along with the other aspects
operating system platforms are one of the most important since, OS does several
impactful operations such as managing all the executable task as well as it works as
an interface between the user and the system. Hence, it is very important to implement
an effective OS platform.
traditional database systems, along with that it has been also noticed that it has four
which are geographically different from each other. Thus, it has been determined that
this organization needs an effective database management system which must hold
the capability to effectively allow all the branches to access their required data from a
global database which will be independent irrespective to the locations. Considering
the feature to integrate all the information into a single database server it is very
important to incorporate such database management system which will provide
effective data accessibility, integrity as well as data confidentiality.
Followed by the above mentioned consideration security is also a very significant
aspect of incorporating an Information Technology into the business structure of any
organization. It has been also discussed above that the organization must implement a
database management system which follows the three major aspect of information
system, those aspects are the data integrity, data confidentiality as well as the data
availability. Thus, the organization must incorporate such IT systems which holds
effective protections to the organizational operations.
Apart from the incorporation of the effective database management system as well as
advance security system it is also very important to incorporate such operating system
which holds the capability to effectively adopt the functionalities of the proposed
system. Thus, it is very important to include an effective as well as advance operating
system platform since the technology it rapidly growing. Along with the other aspects
operating system platforms are one of the most important since, OS does several
impactful operations such as managing all the executable task as well as it works as
an interface between the user and the system. Hence, it is very important to implement
an effective OS platform.
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3IT System Implementation
Along with the OS platforms, incorporation of an effective hardware platform is also
a very important aspect which establishing an IT infrastructure into an organization.
Thus, by considering the case scenario of the Shore & More Bicycles it has been
observed that the incorporation of the effective hardware platform is also very
important as considering the functionalities of the IT system compared to the
traditional organizational operating it is very important as IT system includes several
machineries as well as server machine which demands effective hardware platform.
Along with the above aspects the incorporation of the telecommunication and
networking is also very important as IT system demands effective communication and
well as efficient data sharing via a single database server which is highly cost
effective as well as it offers efficient performance.
Along with the above aspects in order to establish an effective IT system
incorporation of internet connection is very important.
Incorporation of effective software platform is also very essential as in the operations
of IT system there is a huge application of software has been identified.
Along with all the above aspects IT infrastructure demands effective system
integration services as well as consultancy services with the purpose to effectively
integrate technologies which may hold the capability to effectively perform the
organization performance.
Thus, from the above analysis it can be stated that the incorporation of IT
system into the mentioned organizational service holds several benefits compared to
the conventional organizational operation. From the investigation it can be stated that
incorporation of IT system offers services like advance database management system,
better advertisement approach, and effective decision making approach which will
surely provide benefits to the organization Shore & More Bicycle.
Along with the OS platforms, incorporation of an effective hardware platform is also
a very important aspect which establishing an IT infrastructure into an organization.
Thus, by considering the case scenario of the Shore & More Bicycles it has been
observed that the incorporation of the effective hardware platform is also very
important as considering the functionalities of the IT system compared to the
traditional organizational operating it is very important as IT system includes several
machineries as well as server machine which demands effective hardware platform.
Along with the above aspects the incorporation of the telecommunication and
networking is also very important as IT system demands effective communication and
well as efficient data sharing via a single database server which is highly cost
effective as well as it offers efficient performance.
Along with the above aspects in order to establish an effective IT system
incorporation of internet connection is very important.
Incorporation of effective software platform is also very essential as in the operations
of IT system there is a huge application of software has been identified.
Along with all the above aspects IT infrastructure demands effective system
integration services as well as consultancy services with the purpose to effectively
integrate technologies which may hold the capability to effectively perform the
organization performance.
Thus, from the above analysis it can be stated that the incorporation of IT
system into the mentioned organizational service holds several benefits compared to
the conventional organizational operation. From the investigation it can be stated that
incorporation of IT system offers services like advance database management system,
better advertisement approach, and effective decision making approach which will
surely provide benefits to the organization Shore & More Bicycle.
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4IT System Implementation
Gap analysis
It has been observed that the Shore & More Bicycles is actually in the initial phase as
a particular company is considered. It has been observed that there is a lack of a particular IT
system which will be helping a lot in sharing several documents as well as files of designs
with some other locations in a particular manner which will be very much secure. It has been
observed recently that the specific 3D software which is utilized in Rome is upon a machine
which is fully standalone. It has been very much essential for all the files to need a specific
manner for backing up for the purpose of storage and also for preventing the loss in any case
of the malfunction of the computer. Also, it has been noticed that weather has also played
havoc with the production. It has also been seen that there are two sites which have totally
lost the power of electricity during the day of working. Huge losses of data has also been
noticed for all the workstation’s working and upon all the PCs. There are a huge number of
plans which are being considered for the main purpose of integrating all the supplies of
power as well as generators which are totally uninterruptible. There is a huge need for all
such systems for the monitoring of IT as well as several capabilities of management. All the
recent personnel as well as the systems of performance management are basically upon all the
machines which are fully standalone. It has been seen that the specific integration of such
systems for all the access of site in a same way to the self-reporting system of payroll is being
highly considered by the team of IT.
Proposal of project
The current website of this emerging company is seen to be hosted by a particular
service which is outsider and is highly managed by a webmaster which is hired. The team of
design in Rome possess a particular 3D engineering software program of design. There is a
lack of central servers which will be capable of storing data. The company is seen to be
currently utilizing several servers at each and every site for all the various documents which
Gap analysis
It has been observed that the Shore & More Bicycles is actually in the initial phase as
a particular company is considered. It has been observed that there is a lack of a particular IT
system which will be helping a lot in sharing several documents as well as files of designs
with some other locations in a particular manner which will be very much secure. It has been
observed recently that the specific 3D software which is utilized in Rome is upon a machine
which is fully standalone. It has been very much essential for all the files to need a specific
manner for backing up for the purpose of storage and also for preventing the loss in any case
of the malfunction of the computer. Also, it has been noticed that weather has also played
havoc with the production. It has also been seen that there are two sites which have totally
lost the power of electricity during the day of working. Huge losses of data has also been
noticed for all the workstation’s working and upon all the PCs. There are a huge number of
plans which are being considered for the main purpose of integrating all the supplies of
power as well as generators which are totally uninterruptible. There is a huge need for all
such systems for the monitoring of IT as well as several capabilities of management. All the
recent personnel as well as the systems of performance management are basically upon all the
machines which are fully standalone. It has been seen that the specific integration of such
systems for all the access of site in a same way to the self-reporting system of payroll is being
highly considered by the team of IT.
Proposal of project
The current website of this emerging company is seen to be hosted by a particular
service which is outsider and is highly managed by a webmaster which is hired. The team of
design in Rome possess a particular 3D engineering software program of design. There is a
lack of central servers which will be capable of storing data. The company is seen to be
currently utilizing several servers at each and every site for all the various documents which

5IT System Implementation
are stored and all the several programs which are in all the locations of storage based upon
Internet. Each and every office is seen to be possessing a particular server for storing
document. Backup of all the files is totally completed by the storage mainly a periodic one on
a hand drive which is external by each and every user.
It is to be known very well that the Share & More Bicycles is basically a company
which is hugely owned by the owner with the adaptation of technology which is totally based
upon the skills of each and every individual employee of the company. A strategic plan is to
be developed by the team of management which will be further helping a lot in altering the
recent technology for much more systems which are highly integrated for achieving all the
strategic goals of the business. The IT strategic project will be striving for the improvement
of the systems of IT by directly addressing all the updates of technology by the layer. The
layer of business will be developing several systems as well as processes which will be very
much secure. The service and the application layer will be placing all the software as well as
the systems in pale which will be incrementing the employee’s productivity for further
increasing the company’s competitiveness. The particular data layer will be securing a
specific central location for the storage of data which will be accessed with the help of
several channels which will be totally secure for the purpose of both reporting as well as
analysis. On the other hand, the layer of technology will be implementing several universal
systems for the purpose of improving networking as well as for establishing data which be
centralized and sharing of data as well. It will be also be involving the increment of the
information security. Metrics will be helping a lot in determining the plan’s success. All the
initiatives which are very much tactical are very much important for supporting all the
operations of business mainly for the improvement of efficiency, effectiveness of cost,
quality of service and also for the enhancement of the development of business.
are stored and all the several programs which are in all the locations of storage based upon
Internet. Each and every office is seen to be possessing a particular server for storing
document. Backup of all the files is totally completed by the storage mainly a periodic one on
a hand drive which is external by each and every user.
It is to be known very well that the Share & More Bicycles is basically a company
which is hugely owned by the owner with the adaptation of technology which is totally based
upon the skills of each and every individual employee of the company. A strategic plan is to
be developed by the team of management which will be further helping a lot in altering the
recent technology for much more systems which are highly integrated for achieving all the
strategic goals of the business. The IT strategic project will be striving for the improvement
of the systems of IT by directly addressing all the updates of technology by the layer. The
layer of business will be developing several systems as well as processes which will be very
much secure. The service and the application layer will be placing all the software as well as
the systems in pale which will be incrementing the employee’s productivity for further
increasing the company’s competitiveness. The particular data layer will be securing a
specific central location for the storage of data which will be accessed with the help of
several channels which will be totally secure for the purpose of both reporting as well as
analysis. On the other hand, the layer of technology will be implementing several universal
systems for the purpose of improving networking as well as for establishing data which be
centralized and sharing of data as well. It will be also be involving the increment of the
information security. Metrics will be helping a lot in determining the plan’s success. All the
initiatives which are very much tactical are very much important for supporting all the
operations of business mainly for the improvement of efficiency, effectiveness of cost,
quality of service and also for the enhancement of the development of business.
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6IT System Implementation
The team of IT must be planning for looking at a huge number of innovations which
will be directly related to the utilization of technology for mainly performing business,
incrementing the productivity with the help of the use of several services as well as
applications, data storage and the data analysis. It also involves the incrementing of the
process robustness and the design of engineering. There is a huge need for the company to
properly examine the current utilization of technology and all the assets of the infrastructure
of IT and also determine what kind of skills related to technology, equipment as well as
software are important for the application of technology in a particular manner which will be
helping all the employees a lot for achieving several strategy goals of business for this
particular company. The scope of this project will be examining all the needs of the business,
applications as well as all the services which are used. It also involves all the different
volumes as well as the types of the data which are utilized by each and every department and
the type of technology assets which highly makeup for the infrastructure of IT.
The main mission of the project of the team of the information technology is mainly
to provide each and every employee with all the required technological skills, several
equipment and the software for being productive. On the other hand, the basic visions of the
team of it is the contribution towards the success of the company by incrementing the
services of the customer with the help of the improved employee and the performance of the
product. Actually the main goal of the project will be involving some points which will be
helping a lot in understanding all the highly set goals for the improvement of the company.
First one will be including the improvement of several opportunities of the identification of
brand in all the markets which are both domestic as well as international. The second one
mainly involves the high satisfaction of the customers of the usability of the website of the
company and also of all the different apparel products, accessories as well as bicycle. The last
The team of IT must be planning for looking at a huge number of innovations which
will be directly related to the utilization of technology for mainly performing business,
incrementing the productivity with the help of the use of several services as well as
applications, data storage and the data analysis. It also involves the incrementing of the
process robustness and the design of engineering. There is a huge need for the company to
properly examine the current utilization of technology and all the assets of the infrastructure
of IT and also determine what kind of skills related to technology, equipment as well as
software are important for the application of technology in a particular manner which will be
helping all the employees a lot for achieving several strategy goals of business for this
particular company. The scope of this project will be examining all the needs of the business,
applications as well as all the services which are used. It also involves all the different
volumes as well as the types of the data which are utilized by each and every department and
the type of technology assets which highly makeup for the infrastructure of IT.
The main mission of the project of the team of the information technology is mainly
to provide each and every employee with all the required technological skills, several
equipment and the software for being productive. On the other hand, the basic visions of the
team of it is the contribution towards the success of the company by incrementing the
services of the customer with the help of the improved employee and the performance of the
product. Actually the main goal of the project will be involving some points which will be
helping a lot in understanding all the highly set goals for the improvement of the company.
First one will be including the improvement of several opportunities of the identification of
brand in all the markets which are both domestic as well as international. The second one
mainly involves the high satisfaction of the customers of the usability of the website of the
company and also of all the different apparel products, accessories as well as bicycle. The last
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7IT System Implementation
one will be involving all the systems which are highly integrated for the improvement of the
functionality of all the several departments of the company.
one will be involving all the systems which are highly integrated for the improvement of the
functionality of all the several departments of the company.

8IT System Implementation
Project plan:
Task Name Duration Start Finish
Shore and more Bicycle 784 days Tue 25-06-19 Fri 24-06-22
Creating plan for the project 85 days Tue 25-06-19 Mon 21-10-19
Survey undertaking 12 days Tue 25-06-19 Wed 10-07-19
Issue identification of the current
system 23 days Thu 11-07-19 Mon 12-08-19
Determining solution 15 days Tue 13-08-19 Mon 02-09-19
Understanding the system
functionalities 20 days Tue 03-09-19 Mon 30-09-19
Validation of the Project
initiation 15 days Tue 01-10-19 Mon 21-10-19
Creating initiation plan for the
project 169 days Tue 22-10-19 Fri 12-06-20
Developing team for the project 15 days Tue 22-10-19 Mon 11-11-19
Developing charter of project 20 days Tue 12-11-19 Mon 09-12-19
Developing budget of the project 17 days Tue 10-12-19 Wed 01-01-20
Developing schedule of the
project 13 days Thu 02-01-20 Mon 20-01-20
Determining issues 14 days Tue 21-01-20 Fri 07-02-20
Development of the project 22 days Mon 10-02-20 Tue 10-03-20
Budget procurement 26 days Wed 11-03-20 Wed 15-04-20
Management of resources 12 days Thu 16-04-20 Fri 01-05-20
Hiring developer and tester 16 days Mon 04-05-20 Mon 25-05-20
Assigning responsibilities as well
as the roles 14 days Tue 26-05-20 Fri 12-06-20
Execution phase of the project 492 days Mon 15-06-20 Tue 03-05-22
Incorporating feature 36 days Mon 15-06-20 Mon 03-08-20
Registration procedure addition 32 days Tue 04-08-20 Wed 16-09-20
Accessing control facility 46 days Thu 17-09-20 Thu 19-11-20
E-bill generation 35 days Fri 20-11-20 Thu 07-01-21
Electronic media integration 34 days Fri 08-01-21 Wed 24-02-21
Facility of remote access 43 days Thu 25-02-21 Mon 26-04-21
Facility of adding inventory 25 days Tue 27-04-21 Mon 31-05-21
Bar coding facility 45 days Tue 01-06-21 Mon 02-08-21
Management of the Information
system 28 days Tue 03-08-21 Thu 09-09-21
Customer chat system 21 days Fri 10-09-21 Fri 08-10-21
Testing the chat procedure 32 days Mon 11-10-21 Tue 23-11-21
Project plan:
Task Name Duration Start Finish
Shore and more Bicycle 784 days Tue 25-06-19 Fri 24-06-22
Creating plan for the project 85 days Tue 25-06-19 Mon 21-10-19
Survey undertaking 12 days Tue 25-06-19 Wed 10-07-19
Issue identification of the current
system 23 days Thu 11-07-19 Mon 12-08-19
Determining solution 15 days Tue 13-08-19 Mon 02-09-19
Understanding the system
functionalities 20 days Tue 03-09-19 Mon 30-09-19
Validation of the Project
initiation 15 days Tue 01-10-19 Mon 21-10-19
Creating initiation plan for the
project 169 days Tue 22-10-19 Fri 12-06-20
Developing team for the project 15 days Tue 22-10-19 Mon 11-11-19
Developing charter of project 20 days Tue 12-11-19 Mon 09-12-19
Developing budget of the project 17 days Tue 10-12-19 Wed 01-01-20
Developing schedule of the
project 13 days Thu 02-01-20 Mon 20-01-20
Determining issues 14 days Tue 21-01-20 Fri 07-02-20
Development of the project 22 days Mon 10-02-20 Tue 10-03-20
Budget procurement 26 days Wed 11-03-20 Wed 15-04-20
Management of resources 12 days Thu 16-04-20 Fri 01-05-20
Hiring developer and tester 16 days Mon 04-05-20 Mon 25-05-20
Assigning responsibilities as well
as the roles 14 days Tue 26-05-20 Fri 12-06-20
Execution phase of the project 492 days Mon 15-06-20 Tue 03-05-22
Incorporating feature 36 days Mon 15-06-20 Mon 03-08-20
Registration procedure addition 32 days Tue 04-08-20 Wed 16-09-20
Accessing control facility 46 days Thu 17-09-20 Thu 19-11-20
E-bill generation 35 days Fri 20-11-20 Thu 07-01-21
Electronic media integration 34 days Fri 08-01-21 Wed 24-02-21
Facility of remote access 43 days Thu 25-02-21 Mon 26-04-21
Facility of adding inventory 25 days Tue 27-04-21 Mon 31-05-21
Bar coding facility 45 days Tue 01-06-21 Mon 02-08-21
Management of the Information
system 28 days Tue 03-08-21 Thu 09-09-21
Customer chat system 21 days Fri 10-09-21 Fri 08-10-21
Testing the chat procedure 32 days Mon 11-10-21 Tue 23-11-21
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9IT System Implementation
Testing of the system 21 days Wed 24-11-21 Wed 22-12-21
Adding other required facilities 43 days Thu 23-12-21 Mon 21-02-22
Development of final version 30 days Tue 22-02-22 Mon 04-04-22
Handling project 21 days Tue 05-04-22 Tue 03-05-22
Project Closing 38 days Wed 04-05-22 Fri 24-06-22
Documentation of the project 30 days Wed 04-05-22 Tue 14-06-22
Project review 6 days Wed 15-06-22 Wed 22-06-22
Project sign off 2 days Thu 23-06-22 Fri 24-06-22
Testing of the system 21 days Wed 24-11-21 Wed 22-12-21
Adding other required facilities 43 days Thu 23-12-21 Mon 21-02-22
Development of final version 30 days Tue 22-02-22 Mon 04-04-22
Handling project 21 days Tue 05-04-22 Tue 03-05-22
Project Closing 38 days Wed 04-05-22 Fri 24-06-22
Documentation of the project 30 days Wed 04-05-22 Tue 14-06-22
Project review 6 days Wed 15-06-22 Wed 22-06-22
Project sign off 2 days Thu 23-06-22 Fri 24-06-22
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10IT System Implementation
Bibliography:
Edwards, M. (Ed.). (2014). Critical infrastructure protection(Vol. 116). IOS Press.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.
Siponen, M., Mahmood, M. A., & Pahnila, S. (2014). Employees’ adherence to information
security policies: An exploratory field study. Information & management, 51(2), 217-
224.
Wang, T., Wang, S., Zhang, L., Huang, Z., & Li, Y. (2016). A major infrastructure risk-
assessment framework: Application to a cross-sea route project in
China. International Journal of Project Management, 34(7), 1403-1415.
Chang, V., Walters, R. J., & Wills, G. (2013). The development that leads to the Cloud
Computing Business Framework. International Journal of Information
Management, 33(3), 524-538.
Gibson, I., Rosen, D., & Stucker, B. (2015). Business Opportunities and Future Directions.
In Additive Manufacturing Technologies (pp. 475-486). Springer, New York, NY.
Palo, T., & Tähtinen, J. (2013). Networked business model development for emerging
technology-based services. Industrial Marketing Management, 42(5), 773-782.
Waddell, S. (2017). Societal learning and change: How governments, business and civil
society are creating solutions to complex multi-stakeholder problems. Routledge.
Bibliography:
Edwards, M. (Ed.). (2014). Critical infrastructure protection(Vol. 116). IOS Press.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.
Siponen, M., Mahmood, M. A., & Pahnila, S. (2014). Employees’ adherence to information
security policies: An exploratory field study. Information & management, 51(2), 217-
224.
Wang, T., Wang, S., Zhang, L., Huang, Z., & Li, Y. (2016). A major infrastructure risk-
assessment framework: Application to a cross-sea route project in
China. International Journal of Project Management, 34(7), 1403-1415.
Chang, V., Walters, R. J., & Wills, G. (2013). The development that leads to the Cloud
Computing Business Framework. International Journal of Information
Management, 33(3), 524-538.
Gibson, I., Rosen, D., & Stucker, B. (2015). Business Opportunities and Future Directions.
In Additive Manufacturing Technologies (pp. 475-486). Springer, New York, NY.
Palo, T., & Tähtinen, J. (2013). Networked business model development for emerging
technology-based services. Industrial Marketing Management, 42(5), 773-782.
Waddell, S. (2017). Societal learning and change: How governments, business and civil
society are creating solutions to complex multi-stakeholder problems. Routledge.
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