IT Management Issues: Critiques in Systems & Technology Report
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This report critically examines IT management issues within the context of online education, focusing on the challenges faced by institutions and students in a global, online learning environment. It analyzes key areas such as improving digital literacy, addressing achievement gaps, advancing digital equity, managing knowledge obsolescence, rethinking the roles of educators, and addressing tactical concerns. The report identifies several recommendations to enhance the effectiveness of online education, including offering new approaches to teaching, integrating traditional course elements, expanding curriculum reach, fostering professional satisfaction, and considering instructor convenience. The report concludes that while online teaching presents significant advantages, addressing these challenges and implementing the recommendations are crucial for optimizing the learning experience for both students and faculty, ultimately fostering a more creative and effective educational environment. The document is contributed by a student to be published on the website Desklib. Desklib is a platform which provides all the necessary AI based study tools for students.

IT Management Issues-
Assessment item 4 Critiques
in Systems & Technology
Assessment item 4 Critiques
in Systems & Technology
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Table of Contents
INTRODUCTION...........................................................................................................................1
EXECUTIVE SUMMARY.............................................................................................................1
MAIN BODY...................................................................................................................................2
Critique management processes and involvement in planning for information systems and
information technology in the organisation................................................................................2
Recommendation.........................................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
EXECUTIVE SUMMARY.............................................................................................................1
MAIN BODY...................................................................................................................................2
Critique management processes and involvement in planning for information systems and
information technology in the organisation................................................................................2
Recommendation.........................................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
IT system play important role in each kind of business to develop its functions and
effectiveness. In this aspect, educational institutions mainly focuses to provide online education
to each candidate with systematic process to gain knowledge and skills. In addition to this, it is
also useful to provide systematic results in the educational system that carry with positive impact
on students (Boud, Cohen and Sampson, 2014). Present report focuses on the group of private
education institutions in all over the world that come together from all over World University. It
is fully online institution that provide lectures, seminars, notes, etc. All these elements
considered by online tutor to teach online to all students from all over the campus of world.
Therefore, students able to access whenever they required. They can also interact with staff
members easily through online method. For gaining insight information from the present report,
it covers customer loyalty scheme which consider study together so that it increases effectiveness
with applications.
EXECUTIVE SUMMARY
In the present report, information technology and system program has been carried to
attain more significant advantages and results as well. With the help of the innovative functions
and operations in online educational system, institute able to attract different students in their
study program. This is because, in this system different strategies has been introduces to attract
different countries students. In the teaching, there are program implemented that carried to focus
on the ability to attain more significant system at workplace. With focusing on the each student
requirement, faculty member need to provide them study material as well. In respect to
implement the advantages, it has been seen that creative results will be ascertained to maintain
effectiveness at workplace. However, there are different challenged faced by the institution and
students as well.
Technical issues mainly impact on the students and faculty members as well. This is
because, it reduces understanding towards the program and focus on the requirement of students.
They are also focuses with implement new and effective tools through systematic work has been
considered in the environment. In order to undertake relevant program, it has been determines
that planning for information system and information technology considered systematic work
performance at workplace. It is the best way to focus on the techniques that are adopted to attain
1
IT system play important role in each kind of business to develop its functions and
effectiveness. In this aspect, educational institutions mainly focuses to provide online education
to each candidate with systematic process to gain knowledge and skills. In addition to this, it is
also useful to provide systematic results in the educational system that carry with positive impact
on students (Boud, Cohen and Sampson, 2014). Present report focuses on the group of private
education institutions in all over the world that come together from all over World University. It
is fully online institution that provide lectures, seminars, notes, etc. All these elements
considered by online tutor to teach online to all students from all over the campus of world.
Therefore, students able to access whenever they required. They can also interact with staff
members easily through online method. For gaining insight information from the present report,
it covers customer loyalty scheme which consider study together so that it increases effectiveness
with applications.
EXECUTIVE SUMMARY
In the present report, information technology and system program has been carried to
attain more significant advantages and results as well. With the help of the innovative functions
and operations in online educational system, institute able to attract different students in their
study program. This is because, in this system different strategies has been introduces to attract
different countries students. In the teaching, there are program implemented that carried to focus
on the ability to attain more significant system at workplace. With focusing on the each student
requirement, faculty member need to provide them study material as well. In respect to
implement the advantages, it has been seen that creative results will be ascertained to maintain
effectiveness at workplace. However, there are different challenged faced by the institution and
students as well.
Technical issues mainly impact on the students and faculty members as well. This is
because, it reduces understanding towards the program and focus on the requirement of students.
They are also focuses with implement new and effective tools through systematic work has been
considered in the environment. In order to undertake relevant program, it has been determines
that planning for information system and information technology considered systematic work
performance at workplace. It is the best way to focus on the techniques that are adopted to attain
1
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more creativity. Therefore, program also developed to take place in systematic consideration in
the system.
MAIN BODY
Critique management processes and involvement in planning for information systems and
information technology in the organisation
In respect to look upon the management process, it is important to look upon the
information system and technology. In this regard, new tool has been implemented to provide
online study to all students (Burbules, 2018). However, there are several issues also take place in
the system which create negative impact on the outcomes. They are as follows: Improving digital literacy: In the digital technological system, it is important to look
upon the isolated technological skills. It helps to generate deeper understanding in the
digital environment which enable to intuitive adaptation with new context and co-
creation with others as well. Digital citizenship ensure that mastery of responsibility
consider appropriate technological use which involves online communication and digital
rights with responsibility (Armstrong, Harker and Brennan, 2015). Hence, learning also
developed successfully that assists to meet with the support of stakeholders in developing
competencies. For instance, educational institute needed developing students digital
literacy in Western Sydney University. There are several activities consider which
develop high thinking skills of each student with implement online study. Many digital
literacy programme helps to face challenges which remains thorny with comprehensive
ownership and action. Institution can also priorities the focus to accomplish advance
work in the digital university. Achievement gap: In the previous aspect, it has been noted that there are several types of
activities implemented by experts. They believe that blending formal and informal
methods in the environment fosters experimentation and creativity. Goals are also
considered as the lifelong learning among the all students and faculty. Institution
beginning to consider flexible programmes which provide credit for prior learning and
competencies gained with employment (Allen and Seaman, 2015). Methods are also
formally documented to assess skills mastered outside the classroom and adapting pricing
structure and financial aid models which could be fit in new degree options. However,
2
the system.
MAIN BODY
Critique management processes and involvement in planning for information systems and
information technology in the organisation
In respect to look upon the management process, it is important to look upon the
information system and technology. In this regard, new tool has been implemented to provide
online study to all students (Burbules, 2018). However, there are several issues also take place in
the system which create negative impact on the outcomes. They are as follows: Improving digital literacy: In the digital technological system, it is important to look
upon the isolated technological skills. It helps to generate deeper understanding in the
digital environment which enable to intuitive adaptation with new context and co-
creation with others as well. Digital citizenship ensure that mastery of responsibility
consider appropriate technological use which involves online communication and digital
rights with responsibility (Armstrong, Harker and Brennan, 2015). Hence, learning also
developed successfully that assists to meet with the support of stakeholders in developing
competencies. For instance, educational institute needed developing students digital
literacy in Western Sydney University. There are several activities consider which
develop high thinking skills of each student with implement online study. Many digital
literacy programme helps to face challenges which remains thorny with comprehensive
ownership and action. Institution can also priorities the focus to accomplish advance
work in the digital university. Achievement gap: In the previous aspect, it has been noted that there are several types of
activities implemented by experts. They believe that blending formal and informal
methods in the environment fosters experimentation and creativity. Goals are also
considered as the lifelong learning among the all students and faculty. Institution
beginning to consider flexible programmes which provide credit for prior learning and
competencies gained with employment (Allen and Seaman, 2015). Methods are also
formally documented to assess skills mastered outside the classroom and adapting pricing
structure and financial aid models which could be fit in new degree options. However,
2
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this system helps to provide unique features and experiment in the whole programs so
that attention, contemplation through the appropriate value of these experience. Advancing digital equity: Achievement gap reflect to the disparity in the enrolment and
academic performance between different students group. There are several elements
create impact on IT system and information that implemented in the institute. For
instance, socio economic status, race, ethnicity and gender in the report. In the
development of technological aspect, it made very easier to engage with learning
resources (Wei, Peng and Chou, 2015). Therefore, significant issues of access and equity
persist. One size also fit in the approach of traditional program of education. Therefore, it
coupled with the overwhelmingness in cost of tuition. In contrast, increasing diverse
global outcomes considered more flexibility degree in the plan that needed to face
challenges. It helps to cater different programs with the deeper learning outcomes and
acquisition in 21st century. Align post secondary programmes also increase skills that
enabled personalised strategies (Shin and Kang, 2015). Online students concentrate on
the related goals so that it support to complete systematic education system and method.
Digital equity ensure equal access to technology to face social justice issues that affect to
the country. It is also major concern that consider according to the advancing and
availability with different material for open educational resources. Cost saving students
tasked with leveraging enhanced to better meet with universities that highlighted with
free online courses. Managing knowledge obsolescence: In this way, staying organised and current is tricky
for academic in all over the world. Technological development also improve quality of
learning and operations which replaced with newer version to make effective results.
Furthermore, institution need to implement longevity of technologies and devise back up
plans to make large investment (Gibson, Ostashewski and Knight, 2015). Hence, added
pressure helps to ensure that tools are selected in services of deepening learning
outcomes. Procedure for technology and pedagogy discover successfully with process of
information in efficient way. Widespread information on research over teaching for
promotion and tenure to design high quality learning experience. Faculty is often required
to create proper balance with relevant professional development. It considered difficulties
because of insufficient resources. Hence, professional development plan need to
3
that attention, contemplation through the appropriate value of these experience. Advancing digital equity: Achievement gap reflect to the disparity in the enrolment and
academic performance between different students group. There are several elements
create impact on IT system and information that implemented in the institute. For
instance, socio economic status, race, ethnicity and gender in the report. In the
development of technological aspect, it made very easier to engage with learning
resources (Wei, Peng and Chou, 2015). Therefore, significant issues of access and equity
persist. One size also fit in the approach of traditional program of education. Therefore, it
coupled with the overwhelmingness in cost of tuition. In contrast, increasing diverse
global outcomes considered more flexibility degree in the plan that needed to face
challenges. It helps to cater different programs with the deeper learning outcomes and
acquisition in 21st century. Align post secondary programmes also increase skills that
enabled personalised strategies (Shin and Kang, 2015). Online students concentrate on
the related goals so that it support to complete systematic education system and method.
Digital equity ensure equal access to technology to face social justice issues that affect to
the country. It is also major concern that consider according to the advancing and
availability with different material for open educational resources. Cost saving students
tasked with leveraging enhanced to better meet with universities that highlighted with
free online courses. Managing knowledge obsolescence: In this way, staying organised and current is tricky
for academic in all over the world. Technological development also improve quality of
learning and operations which replaced with newer version to make effective results.
Furthermore, institution need to implement longevity of technologies and devise back up
plans to make large investment (Gibson, Ostashewski and Knight, 2015). Hence, added
pressure helps to ensure that tools are selected in services of deepening learning
outcomes. Procedure for technology and pedagogy discover successfully with process of
information in efficient way. Widespread information on research over teaching for
promotion and tenure to design high quality learning experience. Faculty is often required
to create proper balance with relevant professional development. It considered difficulties
because of insufficient resources. Hence, professional development plan need to
3

considered that create impact on student learning outcomes with finding relevant
extensive training instead of topical workshops. Therefore, department able to promote
better teaching practices (Gallagher and Sixsmith, 2014). Rethinking the roles of educators: In this aspect, it has been noted that shifting is also
major issue that create impact on the results. It increasingly expected to employ different
kinds of technology based tools that engage in discussion and collaborative authoring.
Leverage active learning methodologies such as project and problem solving based
learning considered to make sure that effectiveness increasing in systematic manner.
With shifting of learning, students are more focused towards the guides and facilitators
(Kim, Olfman and Eryilmaz, 2014). Contributing to the issue also rising with competency
based education in which title of academic experience develop towards needs. In the
many institutions, steps also taken that assists to increase teaching practices that enabled
to use creative technology. It is also based on the experimental learning and competency
that are radically changed with the teaching culture.
Tactical concern issues: In certain areas, there are tactical issues occurred that create
impact on the activities that performed by the institution. Furthermore, it creates negative
impact to focus on the students needs and their understanding as well. Due to some
technical errors, the enterprise unable to perform their activities as per the consequences
that are needed in the educational system (Dima, Grabara and Vladutescu, 2014).
Sometimes, there are tactical concern issue make negative fundamental aspect which
required focuses on the educational courses. Therefore, it is important to make sure
effectiveness develop at workplace. With consideration of the innovations and creativity,
people could be attracted with different dimensions.
Recommendation
In respect to implement teaching with online consideration, there are several opportunity
considered which helps to increase effectiveness and performance as well. As results, systematic
activities helps to focus on the desired results towards online study (Billings and Halstead, 2015).
Hence, following recommendation could be provide in the system:
Offer the opportunity to think about the teaching in new ways: In respect to
implement online teaching, in the university it is important to implement new ways
continuously. This is because, in this way effectiveness continuously increases in proper
4
extensive training instead of topical workshops. Therefore, department able to promote
better teaching practices (Gallagher and Sixsmith, 2014). Rethinking the roles of educators: In this aspect, it has been noted that shifting is also
major issue that create impact on the results. It increasingly expected to employ different
kinds of technology based tools that engage in discussion and collaborative authoring.
Leverage active learning methodologies such as project and problem solving based
learning considered to make sure that effectiveness increasing in systematic manner.
With shifting of learning, students are more focused towards the guides and facilitators
(Kim, Olfman and Eryilmaz, 2014). Contributing to the issue also rising with competency
based education in which title of academic experience develop towards needs. In the
many institutions, steps also taken that assists to increase teaching practices that enabled
to use creative technology. It is also based on the experimental learning and competency
that are radically changed with the teaching culture.
Tactical concern issues: In certain areas, there are tactical issues occurred that create
impact on the activities that performed by the institution. Furthermore, it creates negative
impact to focus on the students needs and their understanding as well. Due to some
technical errors, the enterprise unable to perform their activities as per the consequences
that are needed in the educational system (Dima, Grabara and Vladutescu, 2014).
Sometimes, there are tactical concern issue make negative fundamental aspect which
required focuses on the educational courses. Therefore, it is important to make sure
effectiveness develop at workplace. With consideration of the innovations and creativity,
people could be attracted with different dimensions.
Recommendation
In respect to implement teaching with online consideration, there are several opportunity
considered which helps to increase effectiveness and performance as well. As results, systematic
activities helps to focus on the desired results towards online study (Billings and Halstead, 2015).
Hence, following recommendation could be provide in the system:
Offer the opportunity to think about the teaching in new ways: In respect to
implement online teaching, in the university it is important to implement new ways
continuously. This is because, in this way effectiveness continuously increases in proper
4
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way. Therefore, techniques allowed develop online environment which threaded with
discussion of system (Kilburn, Kilburn and Cates, 2014). Furthermore, it is also useful to
make effective results at workplace.
Provide ideas and techniques to implement traditional courses: Furthermore, there
are different ideas and techniques also need to implement that included in the traditional
courses. Therefore, it is important to look towards the different program that assists to
maintain creativity and attain more significant advantages in the system. This is because,
it assists to make systematic performance at workplace (Dicheva, Dichev and Angelova,
2015).
Expand and reach to the curriculum: Furthermore, it is important to implement
curriculum so that effectiveness at workplace. In this regard, expansion and reach
towards the systematic work performance in the environment. Therefore, it will help to
focus on the new program and online development activities as well. Apart from this,
towards reach effective solution. It helps to maintain significant advantages at online
implementation (Hoxby, 2014).
Professional satisfaction: Professional satisfaction is also needed that helps to make
wide network in the whole system. In this consideration, effectiveness also develop with
successful program of the positive aspect. With the help of expert advise, it can be stated
that online teaching helps to make focus on the systematic results that could be
undertaken on the basis of effectiveness. Furthermore, faculty should analysis each
student performance towards accomplishment of the creativity and focus on the new
customer as well. In this regard, effectiveness also helps to maintain professional
expertise in the environment. Therefore, systematic results will be attain in desired
manner (Dicheva, Dichev and Angelova, 2015).
Instructor convenience: Moreover, another recommendation could be implement that is
inconvenience which face by each member at workplace. In this consideration, it is
important to look upon the proper implementation of activities. Online education system
assists to attain systematic results so that students able to attain more significant
advantages in the program. Furthermore, it is important to focus on the relevant activities
that are considered as the important role at workplace (Gallagher and Sixsmith, 2014).
5
discussion of system (Kilburn, Kilburn and Cates, 2014). Furthermore, it is also useful to
make effective results at workplace.
Provide ideas and techniques to implement traditional courses: Furthermore, there
are different ideas and techniques also need to implement that included in the traditional
courses. Therefore, it is important to look towards the different program that assists to
maintain creativity and attain more significant advantages in the system. This is because,
it assists to make systematic performance at workplace (Dicheva, Dichev and Angelova,
2015).
Expand and reach to the curriculum: Furthermore, it is important to implement
curriculum so that effectiveness at workplace. In this regard, expansion and reach
towards the systematic work performance in the environment. Therefore, it will help to
focus on the new program and online development activities as well. Apart from this,
towards reach effective solution. It helps to maintain significant advantages at online
implementation (Hoxby, 2014).
Professional satisfaction: Professional satisfaction is also needed that helps to make
wide network in the whole system. In this consideration, effectiveness also develop with
successful program of the positive aspect. With the help of expert advise, it can be stated
that online teaching helps to make focus on the systematic results that could be
undertaken on the basis of effectiveness. Furthermore, faculty should analysis each
student performance towards accomplishment of the creativity and focus on the new
customer as well. In this regard, effectiveness also helps to maintain professional
expertise in the environment. Therefore, systematic results will be attain in desired
manner (Dicheva, Dichev and Angelova, 2015).
Instructor convenience: Moreover, another recommendation could be implement that is
inconvenience which face by each member at workplace. In this consideration, it is
important to look upon the proper implementation of activities. Online education system
assists to attain systematic results so that students able to attain more significant
advantages in the program. Furthermore, it is important to focus on the relevant activities
that are considered as the important role at workplace (Gallagher and Sixsmith, 2014).
5
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CONCLUSION
In order to carry the above analysis, it has been articulated that online teaching method
that provided by Sydney university is the best way to attract several students. There are several
advantages exist in consideration of this element that helps to focus on the different activities and
tasks as well. Furthermore, it summarised about the challenges and issues that generally face by
the university and students as well. It helps to focus on the systematic work performance in the
environment and attain desired results in online educational system. With the help of the
innovative operations, it can be stated that there are several advantages getting by instructor and
students as well. It will help to maintain creativity at workplace. As results, students and faculty
both able to make their contact with each other that helps to considered positive impact of the
program that carry in the online study.
Apart from this, institute and students both also face issue and problem to deal with the
online educational program. This is because, different culture, language, understanding, etc.
mainly impact on the outcomes which need to focus by the extra activities that is needed to
undertake innovations and creativity as well. With the help of the extra benefits, institute can
easily target to the students.
6
In order to carry the above analysis, it has been articulated that online teaching method
that provided by Sydney university is the best way to attract several students. There are several
advantages exist in consideration of this element that helps to focus on the different activities and
tasks as well. Furthermore, it summarised about the challenges and issues that generally face by
the university and students as well. It helps to focus on the systematic work performance in the
environment and attain desired results in online educational system. With the help of the
innovative operations, it can be stated that there are several advantages getting by instructor and
students as well. It will help to maintain creativity at workplace. As results, students and faculty
both able to make their contact with each other that helps to considered positive impact of the
program that carry in the online study.
Apart from this, institute and students both also face issue and problem to deal with the
online educational program. This is because, different culture, language, understanding, etc.
mainly impact on the outcomes which need to focus by the extra activities that is needed to
undertake innovations and creativity as well. With the help of the extra benefits, institute can
easily target to the students.
6

REFERENCES
Books and Journals
Allen, I.E. and Seaman, J., 2015. Grade Level: Tracking Online Education in the United States.
Babson Survey Research Group.
Armstrong, G., Harker, M. and Brennan, R., 2015. Marketing: an introduction. Pearson
Education.
Billings, D.M. and Halstead, J.A., 2015. Teaching in Nursing-E-Book: A Guide for Faculty.
Elsevier Health Sciences.
Boud, D., Cohen, R. and Sampson, J. eds., 2014. Peer learning in higher education: Learning
from and with each other. Routledge.
Burbules, N., 2018. Watch IT: The risks and promises of information technologies for education.
Routledge.
Dicheva, D., Dichev, C. and Angelova, G., 2015. Gamification in education: a systematic
mapping study. Journal of Educational Technology & Society, 18(3), p.75.
Dima, I.C., Grabara, J. and Vladutescu, S., 2014. Comparative study on online education in
Romania and Poland in terms of current globalization. Polish Journal of Management
Studies, 10.
Gallagher, S. and Sixsmith, A., 2014. Engaging IT undergraduates in non-IT content: Adopting
an eLearning information system in the classroom. Interactive Technology and Smart
Education, 11(2), pp.99-111.
Gibson, D., Ostashewski, N. and Knight, E., 2015. Digital badges in education. Education and
Information Technologies, 20(2), pp.403-410.
Hoxby, C.M., 2014. The economics of online postsecondary education: MOOCs, nonselective
education, and highly selective education. American Economic Review, 104(5), pp.528-
33.
Kilburn, A., Kilburn, B. and Cates, T., 2014. Drivers of student retention: System availability,
privacy, value and loyalty in online higher education. Academy of Educational
Leadership Journal, 18(4), p.1.
Kim, R., Olfman, L. and Eryilmaz, E., 2014. Leveraging a personalized system to improve self-
directed learning in online educational environments. Computers & Education, 70,
pp.150-160.
7
Books and Journals
Allen, I.E. and Seaman, J., 2015. Grade Level: Tracking Online Education in the United States.
Babson Survey Research Group.
Armstrong, G., Harker, M. and Brennan, R., 2015. Marketing: an introduction. Pearson
Education.
Billings, D.M. and Halstead, J.A., 2015. Teaching in Nursing-E-Book: A Guide for Faculty.
Elsevier Health Sciences.
Boud, D., Cohen, R. and Sampson, J. eds., 2014. Peer learning in higher education: Learning
from and with each other. Routledge.
Burbules, N., 2018. Watch IT: The risks and promises of information technologies for education.
Routledge.
Dicheva, D., Dichev, C. and Angelova, G., 2015. Gamification in education: a systematic
mapping study. Journal of Educational Technology & Society, 18(3), p.75.
Dima, I.C., Grabara, J. and Vladutescu, S., 2014. Comparative study on online education in
Romania and Poland in terms of current globalization. Polish Journal of Management
Studies, 10.
Gallagher, S. and Sixsmith, A., 2014. Engaging IT undergraduates in non-IT content: Adopting
an eLearning information system in the classroom. Interactive Technology and Smart
Education, 11(2), pp.99-111.
Gibson, D., Ostashewski, N. and Knight, E., 2015. Digital badges in education. Education and
Information Technologies, 20(2), pp.403-410.
Hoxby, C.M., 2014. The economics of online postsecondary education: MOOCs, nonselective
education, and highly selective education. American Economic Review, 104(5), pp.528-
33.
Kilburn, A., Kilburn, B. and Cates, T., 2014. Drivers of student retention: System availability,
privacy, value and loyalty in online higher education. Academy of Educational
Leadership Journal, 18(4), p.1.
Kim, R., Olfman, L. and Eryilmaz, E., 2014. Leveraging a personalized system to improve self-
directed learning in online educational environments. Computers & Education, 70,
pp.150-160.
7
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Trusted by 1+ million students worldwide

Shin, W.S. and Kang, M., 2015. The use of a mobile learning management system at an online
university and its effect on learning satisfaction and achievement. The International
Review of Research in Open and Distributed Learning, 16(3).
Wei, H.C., Peng, H. and Chou, C., 2015. Can more interactivity improve learning achievement in
an online course? Effects of college students' perception and actual use of a course-
management system on their learning achievement. Computers & Education, 83, pp.10-
21.
8
university and its effect on learning satisfaction and achievement. The International
Review of Research in Open and Distributed Learning, 16(3).
Wei, H.C., Peng, H. and Chou, C., 2015. Can more interactivity improve learning achievement in
an online course? Effects of college students' perception and actual use of a course-
management system on their learning achievement. Computers & Education, 83, pp.10-
21.
8
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