IT Procurement Processes: Best Practices and Examples

This report delves into the realm of IT procurement, outlining the essential processes involved in acquiring IT services and products. It emphasizes the strategic and administrative responsibilities, including the creation of quotations, proposals, and the management of supplier relationships. The report highlights key best practices such as aligning IT purchases with organizational needs, fostering strategic relationships, involving stakeholders, and mitigating IT risks. Furthermore, it provides examples of IT procurement in various industries, including server equipment, Software-as-a-Service, cloud platforms, network services, and software implementation. References to relevant research and publications are also included to support the information provided.

IT Procurement Processes
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IT Procurement
 A series of activities necessary for acquiring IT services and products
 They involve a series of administrative and strategic responsibilities
 They include creation of quotations, proposal requests and thus manage
supplier relationships (Johansson & Lahtinen, 2013)
 They include tasks such as negotiation of prices, market research, resolving of
discrepancies and communication of proper status with customers

Best Practices in IT Procurement
Some of the major practices in IT procurement includes:
 Acquiring of technology that would align with the organizational needs
 Formation of Strategic Relationships
 Involvement of Stakeholders
 Minimization of different IT risks within the organizational assets
 Acquiring of assets by looking forward to the future of the organization

Examples in IT Procurement
Some of the examples of IT procurement in industries are:
 Server Equipment, Software-as-a-Service, Managed Hosting Services and
Acquisition of Cloud Platforms
 Network Services and Equipment based on Telecommunication Services
 Administration of File and Print Server, Application Server, E-mail and Hosting
Services
 Desktop Support Services
 IT Purchase in relation with Software Implementation such as Oracle Database,
Microfilm Equipment and Services (Schwalbe, 2015)
 IT Purchases of services based on Electronic Health Records

References
Johansson, B., & Lahtinen, M. (2013). Getting the balance right between
functional and non-functional requirements: the case of requirement
specification in IT procurement. International Journal of Information Systems
and Project Management, 1(1), 5-16.
Schwalbe, K. (2015). Information technology project management. Cengage
Learning.

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