BSc (Hons) Computing, Semester 2: IT Professionalism Logbook Exercises
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Homework Assignment
AI Summary
This assignment presents a comprehensive exploration of IT professionalism through a series of logbook exercises completed by a student. The document begins with a business plan for a hypothetical environmental public relations firm, detailing its services and target clients. It then includes a CV, cover letter, and career profile outlining the student's skills, experience, and career aspirations. The assignment continues with a competency-based assessment employing the STAR technique to demonstrate problem-solving and communication skills. Finally, it features a reflection on creating a video CV. The exercises cover various aspects of professional development in the IT industry, including self-assessment, career planning, and practical application of skills, providing a well-rounded view of the subject. This assignment is designed to showcase the student's understanding of the IT industry and their ability to apply theoretical knowledge to practical scenarios.

Running Head: COMPUTING
professionalism in IT INDUSTRY
[Document subtitle]
professionalism in IT INDUSTRY
[Document subtitle]
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COMPUTING 1
LOGBOOK
EXERCISE 1:
Business Idea
Perfect Greens specializing in the environmental public relations
My business plan is to start a firm which will offer customers with the great quality of
environmental public relations consultancy. Our organization will specialize in various areas like
management of crisis which will help the customers to manage a situation which is left ignored
and could create the important amount of tarnish the PR of various companies that have critical
images of the environment, creation of the image as this will help in developing and
implementing the certain image of the public like an image which is pro-environment for the
firm. And management of events of publicity as this will create and manage sponsored events of
the publicity that are created in order to strengthen the perceived commitment of the clients. The
activities will make sure the appropriate management of sensitive concerns of the environment
by organizations which are not seen as eco-friendly. There are clients of various companies like
mining, extraction of natural gas and lumber which forage for the professional firm in order to
assist in the scent public image of the environment. The specialized and experienced personnel in
the work of environmental public relation will offer our company with extravagant insight which
other companies of public relation is not able to provide. We will be flexible enough in order to
meet the needs of our client. Our firm will offer services to the various regional and local firms
which require the help for recreation and the management for the longer period of time. Our
company will be located in Kuala Lumpur for the initial time and will expand our company
depending on the response of the clients towards our company.
Our firm will be targeting three types of companies i.e. gas companies because they work for the
reserves of natural gas and they might require our help to strengthen the image of eco-friendly as
it provides energy. Furthermore, they require our help for the management of the crisis and the
activities of the promotion. The other is mining companies because it has negative image
because of the land destruction. And lumber companies as they struggle to manage the eco-
friendly perception of the public.
LOGBOOK
EXERCISE 1:
Business Idea
Perfect Greens specializing in the environmental public relations
My business plan is to start a firm which will offer customers with the great quality of
environmental public relations consultancy. Our organization will specialize in various areas like
management of crisis which will help the customers to manage a situation which is left ignored
and could create the important amount of tarnish the PR of various companies that have critical
images of the environment, creation of the image as this will help in developing and
implementing the certain image of the public like an image which is pro-environment for the
firm. And management of events of publicity as this will create and manage sponsored events of
the publicity that are created in order to strengthen the perceived commitment of the clients. The
activities will make sure the appropriate management of sensitive concerns of the environment
by organizations which are not seen as eco-friendly. There are clients of various companies like
mining, extraction of natural gas and lumber which forage for the professional firm in order to
assist in the scent public image of the environment. The specialized and experienced personnel in
the work of environmental public relation will offer our company with extravagant insight which
other companies of public relation is not able to provide. We will be flexible enough in order to
meet the needs of our client. Our firm will offer services to the various regional and local firms
which require the help for recreation and the management for the longer period of time. Our
company will be located in Kuala Lumpur for the initial time and will expand our company
depending on the response of the clients towards our company.
Our firm will be targeting three types of companies i.e. gas companies because they work for the
reserves of natural gas and they might require our help to strengthen the image of eco-friendly as
it provides energy. Furthermore, they require our help for the management of the crisis and the
activities of the promotion. The other is mining companies because it has negative image
because of the land destruction. And lumber companies as they struggle to manage the eco-
friendly perception of the public.

COMPUTING 2
We would be having the staff of 200 employees that will help us in accomplishing our goals and
mission. Therefore, I believe that this plan will be successful because it is very important for
every organization to have a positive, eco-friendly public perception to achieve a sustainable
competitive advantage.
EXERCISE 2:
CV -
Mr. IBUKI
Home Address: Block D, floor 12-1, Krystal Point Jalan Sultan Azian Shah, Fujitsu, 6300
Tel: 0122976127 Personal Email Address:ibuki@gmail.com
Nationality: African
Personal Statement:
I am a foundation in information technology from the college of Segi, Kuala Lumpur; presently I
am pursuing the degree in BSc (Hons), and I am in the second year. And looking forward to
getting a computer-related job in your organization, so that I can maximize my skills and
capabilities of computer and help your company to achieve the desired goals. My goal of the
profession is to get a role in this industry in order to get an opportunity to grasp more and
improve the technical and personal potential which have to be implemented.
Higher Education:
YEAR COLLEGE/SCHOOL COURSE OVERALL
GRADES
2003-2007 Eastern Cape Schools,
South Africa
- B
2013-2014 Segi College, Kuala
Lumpur
Foundation in IT A
2014-Present University of Greenwich BSc (Hons) B
Computing Experience:
Operating systems: Linux and Windows.
Languages: C++, java, and java script.
We would be having the staff of 200 employees that will help us in accomplishing our goals and
mission. Therefore, I believe that this plan will be successful because it is very important for
every organization to have a positive, eco-friendly public perception to achieve a sustainable
competitive advantage.
EXERCISE 2:
CV -
Mr. IBUKI
Home Address: Block D, floor 12-1, Krystal Point Jalan Sultan Azian Shah, Fujitsu, 6300
Tel: 0122976127 Personal Email Address:ibuki@gmail.com
Nationality: African
Personal Statement:
I am a foundation in information technology from the college of Segi, Kuala Lumpur; presently I
am pursuing the degree in BSc (Hons), and I am in the second year. And looking forward to
getting a computer-related job in your organization, so that I can maximize my skills and
capabilities of computer and help your company to achieve the desired goals. My goal of the
profession is to get a role in this industry in order to get an opportunity to grasp more and
improve the technical and personal potential which have to be implemented.
Higher Education:
YEAR COLLEGE/SCHOOL COURSE OVERALL
GRADES
2003-2007 Eastern Cape Schools,
South Africa
- B
2013-2014 Segi College, Kuala
Lumpur
Foundation in IT A
2014-Present University of Greenwich BSc (Hons) B
Computing Experience:
Operating systems: Linux and Windows.
Languages: C++, java, and java script.
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COMPUTING 3
Database: SQL server and MS access and excel.
Professional Skills:
1. Techniques of design
2. Communication and presentation skills.
3. UML
4. Techniques of project management.
Achievements and Awards:
1. A best student during school.
2. Foundation award.
Hobbies:
1. Designing of a website.
2. Travelling, experimenting.
3. Sports.
Referees:
Segi staff member: Jennifer
Mobile Number: 014-31290116
IT Department
Lecturer Name: Ms. Christine
Mobile Number: 013-6220133
Subject: Professionalism in IT.
Cover Letter –
IBUKI
Block D, floor 12-1, Krystal Point Jalan Sultan Azian Shah, Fujitsu, 6300
Database: SQL server and MS access and excel.
Professional Skills:
1. Techniques of design
2. Communication and presentation skills.
3. UML
4. Techniques of project management.
Achievements and Awards:
1. A best student during school.
2. Foundation award.
Hobbies:
1. Designing of a website.
2. Travelling, experimenting.
3. Sports.
Referees:
Segi staff member: Jennifer
Mobile Number: 014-31290116
IT Department
Lecturer Name: Ms. Christine
Mobile Number: 013-6220133
Subject: Professionalism in IT.
Cover Letter –
IBUKI
Block D, floor 12-1, Krystal Point Jalan Sultan Azian Shah, Fujitsu, 6300
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COMPUTING 4
0122976127
ibuki@gmail.com
November 12, 2015
Dear Sir/Madam,
You require a precise web developer with complete attention to the details and appropriate skills.
I am suitable for this job because of training and education.
My educational qualifications have helped to develop the qualities of the web developer. I am
eagerly waiting to contribute my skills and enthusiasm to the team of the company.
I hope that my CV will give you a great understanding of my skills and qualifications for this
great opportunity. I would appreciate this opportunity in order to work with your team and learn
to improve my skills. I am looking forward to your response.
Sincerely,
Ibuki
EXERCISE 3:
Career in the industry of information technology
Name: Ibuki Program: BSc (Hons)
Part 1: Job Profile
The profile which I look forward to reckoning is:
I letch a profile in the sector of the information technology, presently pursuing the degree course
and the job in IT will help me in facilitating my education in a particular stage, because of the
fact of less talent that had been eradicated around the basis and this job would further help in
strengthening my capabilities and talent and maximize my horizon. I am more interested to the
0122976127
ibuki@gmail.com
November 12, 2015
Dear Sir/Madam,
You require a precise web developer with complete attention to the details and appropriate skills.
I am suitable for this job because of training and education.
My educational qualifications have helped to develop the qualities of the web developer. I am
eagerly waiting to contribute my skills and enthusiasm to the team of the company.
I hope that my CV will give you a great understanding of my skills and qualifications for this
great opportunity. I would appreciate this opportunity in order to work with your team and learn
to improve my skills. I am looking forward to your response.
Sincerely,
Ibuki
EXERCISE 3:
Career in the industry of information technology
Name: Ibuki Program: BSc (Hons)
Part 1: Job Profile
The profile which I look forward to reckoning is:
I letch a profile in the sector of the information technology, presently pursuing the degree course
and the job in IT will help me in facilitating my education in a particular stage, because of the
fact of less talent that had been eradicated around the basis and this job would further help in
strengthening my capabilities and talent and maximize my horizon. I am more interested to the

COMPUTING 5
work related to the computer system. As this will help me improving my programming skills and
expertise like ASP.net and various other languages.
Part 2: Required Skills for the Job
Further, the rating is given to the skills from 1to 5:
Useless Neophyte 1
Needs improvement Beginner 2
Logical cyberpunk 3
Competent proficient 4
Highly skilled Expert 5
SKILLS RATING REQUIRED SKILL
TO IMPROVE
PLAN TO
IMPLEMENT
SKILL
Skills of
programming
4 Patience and hard
work
Try to practice
regularly and
involving the time
and environment
change.
Communication and
presentation skills
5 Team work Try to work in teams
and try to listen to
their opinions and
suggestions.
Adaptability skills 3 ASP.NET Put more efforts on
the skills and try to
use them on a daily
basis.
Information
technology skills
4 Interpersonal skills Try to use excel,
spreadsheets, etc. on
a regular basis to
improve the skills.
Problem-solving
skills
5 Skills of building
positive relations
Try to listen to the
opinions of others in
order to improve the
skills of problem-
solving.
Information
management
4 Adaptability skills Try to organize,
analyze and
disseminate the work
in order to manage
the information
adequately.
Leadership qualities 5 Team work and hard Try to take the
work related to the computer system. As this will help me improving my programming skills and
expertise like ASP.net and various other languages.
Part 2: Required Skills for the Job
Further, the rating is given to the skills from 1to 5:
Useless Neophyte 1
Needs improvement Beginner 2
Logical cyberpunk 3
Competent proficient 4
Highly skilled Expert 5
SKILLS RATING REQUIRED SKILL
TO IMPROVE
PLAN TO
IMPLEMENT
SKILL
Skills of
programming
4 Patience and hard
work
Try to practice
regularly and
involving the time
and environment
change.
Communication and
presentation skills
5 Team work Try to work in teams
and try to listen to
their opinions and
suggestions.
Adaptability skills 3 ASP.NET Put more efforts on
the skills and try to
use them on a daily
basis.
Information
technology skills
4 Interpersonal skills Try to use excel,
spreadsheets, etc. on
a regular basis to
improve the skills.
Problem-solving
skills
5 Skills of building
positive relations
Try to listen to the
opinions of others in
order to improve the
skills of problem-
solving.
Information
management
4 Adaptability skills Try to organize,
analyze and
disseminate the work
in order to manage
the information
adequately.
Leadership qualities 5 Team work and hard Try to take the
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COMPUTING 6
work, enthusiasm,
patience.
initiative for the work
you do and try to
motivate your team in
order to reach the
goals.
Relationship building 3 Positive attitude Try to be humble and
polite while talking to
others and build
positive relation.
Work ethics 4 Positive attitude
towards adaptability
Try to adapt the new
environment and
learn the way of
working in order to
fit into the work
ethics.
IT languages 3 Gaining more
knowledge
Try to use the IT
languages on a
regular basis and try
to learn new things in
order to improve it.
Management of
database
4 MySQL Try to learn MySQL
as it will be easy to
learn because I know
the SQL language.
This will help in
managing the
database adequately.
EXERCISE 4:
Competency Based Assessment
Name: Ibuki Program: BSc (Hons)
Problem Solving Competency along with the STAR Technique
Evidence:
It happened just before the new face for the degree when I was supposed to write my exams, and
I didn't want to stay at home for the period of two months and waste my time, I decided to go for
a degree course in the field of information technology.
Situation-
work, enthusiasm,
patience.
initiative for the work
you do and try to
motivate your team in
order to reach the
goals.
Relationship building 3 Positive attitude Try to be humble and
polite while talking to
others and build
positive relation.
Work ethics 4 Positive attitude
towards adaptability
Try to adapt the new
environment and
learn the way of
working in order to
fit into the work
ethics.
IT languages 3 Gaining more
knowledge
Try to use the IT
languages on a
regular basis and try
to learn new things in
order to improve it.
Management of
database
4 MySQL Try to learn MySQL
as it will be easy to
learn because I know
the SQL language.
This will help in
managing the
database adequately.
EXERCISE 4:
Competency Based Assessment
Name: Ibuki Program: BSc (Hons)
Problem Solving Competency along with the STAR Technique
Evidence:
It happened just before the new face for the degree when I was supposed to write my exams, and
I didn't want to stay at home for the period of two months and waste my time, I decided to go for
a degree course in the field of information technology.
Situation-
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COMPUTING 7
I wanted to design a website for an organization, but because of lack of skills and resources, I
required to do more research in order to be more effective and efficient.
Task-
My team members and I decided to design and create a website on the individual basis and then
we will make the comparison in order to check the reliability, readability, visibility and the
usability of the website.
Action-
My action was to develop the system's front end because of the involved time, and this will also
help me modifying and editing in the same manner in which I want, and further, my team
members will contribute to the creation respectively.
Result-
It was very difficult for me, but my hard work paid off because I was managing my classes and
was also designing the website at the same time.
Statement:
I was flexible enough to manage my classes and the creation of the website at the same time and
was simultaneously helping the team of the back end through the effective design of front end
and all these things relied on the team work of our team.
Communication Competency along with the STAR Technique
Evidence:
I became the part of the association of the international student program, and I was supposed to
look after the international students of our college.
Task-
My task was to communicate with the international students and find the desired information
regarding the event and why the students require that event or program and what is their
perception towards the event that whether they will get some benefit or not from the program. I
I wanted to design a website for an organization, but because of lack of skills and resources, I
required to do more research in order to be more effective and efficient.
Task-
My team members and I decided to design and create a website on the individual basis and then
we will make the comparison in order to check the reliability, readability, visibility and the
usability of the website.
Action-
My action was to develop the system's front end because of the involved time, and this will also
help me modifying and editing in the same manner in which I want, and further, my team
members will contribute to the creation respectively.
Result-
It was very difficult for me, but my hard work paid off because I was managing my classes and
was also designing the website at the same time.
Statement:
I was flexible enough to manage my classes and the creation of the website at the same time and
was simultaneously helping the team of the back end through the effective design of front end
and all these things relied on the team work of our team.
Communication Competency along with the STAR Technique
Evidence:
I became the part of the association of the international student program, and I was supposed to
look after the international students of our college.
Task-
My task was to communicate with the international students and find the desired information
regarding the event and why the students require that event or program and what is their
perception towards the event that whether they will get some benefit or not from the program. I

COMPUTING 8
decided to interact with the directors of the international colleges and make them aware of the
event and how it will be successful for the international students.
Action-
For the event's success, I decided to meet the directors of the various universities and tell them
about the plans of our association and its importance for the international students.
Result-
As a result, the management was satisfied with the event and the student's impression towards
the university improved, and my director was satisfied and pleased with my performance, and the
outcome was a win-win situation on both the ends.
Statement:
During the program, there were some critical decisions in order to make the management
satisfied and make the bonding of university and the international students more reliable.
EXERCISE 5:
Video CV
Mr. IBUKI
Home Address: Block D, floor 12-1, Krystal Point Jalan Sultan Azian Shah, Fujitsu, 6300
Tel: 0122976127 Personal Email Address:ibuki@gmail.com
Nationality: African
Personal Statement:
I am a foundation in information technology from the college of Segi, Kuala Lumpur; presently I
am pursuing a degree in BSc (Hons), and I am in the second year. And looking forward to
getting a computer-related job in your organization, so that I can maximize my skills and
capabilities of computer and help your company to achieve the desired goals. My goal of the
profession is to get a role in this industry in order to get an opportunity to grasp more and
improve the technical and personal potential which have to be implemented.
decided to interact with the directors of the international colleges and make them aware of the
event and how it will be successful for the international students.
Action-
For the event's success, I decided to meet the directors of the various universities and tell them
about the plans of our association and its importance for the international students.
Result-
As a result, the management was satisfied with the event and the student's impression towards
the university improved, and my director was satisfied and pleased with my performance, and the
outcome was a win-win situation on both the ends.
Statement:
During the program, there were some critical decisions in order to make the management
satisfied and make the bonding of university and the international students more reliable.
EXERCISE 5:
Video CV
Mr. IBUKI
Home Address: Block D, floor 12-1, Krystal Point Jalan Sultan Azian Shah, Fujitsu, 6300
Tel: 0122976127 Personal Email Address:ibuki@gmail.com
Nationality: African
Personal Statement:
I am a foundation in information technology from the college of Segi, Kuala Lumpur; presently I
am pursuing a degree in BSc (Hons), and I am in the second year. And looking forward to
getting a computer-related job in your organization, so that I can maximize my skills and
capabilities of computer and help your company to achieve the desired goals. My goal of the
profession is to get a role in this industry in order to get an opportunity to grasp more and
improve the technical and personal potential which have to be implemented.
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COMPUTING 9
Higher Education:
YEAR COLLEGE/SCHOOL COURSE OVERALL
GRADES
2003-2007 Eastern Cape Schools,
South Africa
- B
2013-2014 Segi College, Kuala
Lumpur
Foundation in IT A
2014-Present University of Greenwich BSc (Hons) B
Computing Experience:
Operating systems: Linux and Windows.
Languages: C++, java, and java script.
Database: SQL server and MS access and excel.
Professional Skills:
5. Techniques of design
6. Communication and presentation skills.
7. UML
8. Techniques of project management.
Achievements and Awards:
3. A best student during school.
4. Foundation award.
Hobbies:
4. Designing of a website.
5. Travelling, experimenting.
6. Sports.
Referees:
Segi staff member: Jennifer
Mobile Number: 014-31290116
Higher Education:
YEAR COLLEGE/SCHOOL COURSE OVERALL
GRADES
2003-2007 Eastern Cape Schools,
South Africa
- B
2013-2014 Segi College, Kuala
Lumpur
Foundation in IT A
2014-Present University of Greenwich BSc (Hons) B
Computing Experience:
Operating systems: Linux and Windows.
Languages: C++, java, and java script.
Database: SQL server and MS access and excel.
Professional Skills:
5. Techniques of design
6. Communication and presentation skills.
7. UML
8. Techniques of project management.
Achievements and Awards:
3. A best student during school.
4. Foundation award.
Hobbies:
4. Designing of a website.
5. Travelling, experimenting.
6. Sports.
Referees:
Segi staff member: Jennifer
Mobile Number: 014-31290116
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COMPUTING 10
IT Department
Lecturer Name: Ms. Christine
Mobile Number: 013-6220133
Subject: Professionalism in IT.
Reflection
The experience of video CV was tremendous as I was well dressed for the video and was well
prepared, and this actually gave me the feeling that I am giving an interview to the interviewer
and I had butterflies in my stomach like we used to get just before the interview. I have learned
that it is very important to dress well and speak confidently and by making an eye contact
because all things matter when you go for an interview and being observed further. I have
learned that the first impression is the last impression and one should be well prepared while
going for an interview. During the beginning of the video I was nervous but slowly and gradually
I gain confidence to give my details adequately, and I also made eye contact with the camera
while speaking and I was quite stiff in order to make hand movements while speaking. Further, I
have noticed in my video that I have to learn how to make hand movements while speaking so
that my words and action doesn’t contradict and matches with one another. I was bit nervous
while speaking . Therefore, I need to work upon that in order to remove the nervousness.
EXERCISE 6:
Interview Exercise
The questions which I would ask as the interviewer are given below:
1. What is your name?
2. Where are you from?
3. What are your educational qualifications?
4. Why do you think you are suitable for this job?
5. What do you know about environmental PR?
IT Department
Lecturer Name: Ms. Christine
Mobile Number: 013-6220133
Subject: Professionalism in IT.
Reflection
The experience of video CV was tremendous as I was well dressed for the video and was well
prepared, and this actually gave me the feeling that I am giving an interview to the interviewer
and I had butterflies in my stomach like we used to get just before the interview. I have learned
that it is very important to dress well and speak confidently and by making an eye contact
because all things matter when you go for an interview and being observed further. I have
learned that the first impression is the last impression and one should be well prepared while
going for an interview. During the beginning of the video I was nervous but slowly and gradually
I gain confidence to give my details adequately, and I also made eye contact with the camera
while speaking and I was quite stiff in order to make hand movements while speaking. Further, I
have noticed in my video that I have to learn how to make hand movements while speaking so
that my words and action doesn’t contradict and matches with one another. I was bit nervous
while speaking . Therefore, I need to work upon that in order to remove the nervousness.
EXERCISE 6:
Interview Exercise
The questions which I would ask as the interviewer are given below:
1. What is your name?
2. Where are you from?
3. What are your educational qualifications?
4. Why do you think you are suitable for this job?
5. What do you know about environmental PR?

COMPUTING 11
6. Do you have the desired technical skills which are required for this job?
7. Do you have the qualities of leadership to lead your team?
8. How strong your presentation and communication skills are?
9. What have you learned from your competencies?
10. Do you have convincing skills?
11. Are you a quick learner?
12. How do you adjust in the new environment?
13. Do you have problem-solving skills?
14. Why do you think you are a good fit for this job?
15. How do you build a relationship with your colleagues?
16. How your performance will get impacted by organizational culture and work ethics?
The candidate was hired because he/she will give all the answers to the above questions
efficiently and he/she was confident enough while giving all the answers. Further, the candidate
was not hired because he/she was fumbling while speaking and doesn’t give impromptu answers
to the given questions and it was easily observed that he/she lied to some of the questions while
answering.
I gave my 100 percent while doing my job and I think I didn’t leave any question which was not
important for the company to know about the candidate. I asked each and every question in detail
in order to know the candidate at a personal level and at a professional level. I gave my best and
did my job efficiently in order to hire the best employee for the desired job. I was well prepared
that how I am going to ask the questions and on what basis I am going to judge them.
6. Do you have the desired technical skills which are required for this job?
7. Do you have the qualities of leadership to lead your team?
8. How strong your presentation and communication skills are?
9. What have you learned from your competencies?
10. Do you have convincing skills?
11. Are you a quick learner?
12. How do you adjust in the new environment?
13. Do you have problem-solving skills?
14. Why do you think you are a good fit for this job?
15. How do you build a relationship with your colleagues?
16. How your performance will get impacted by organizational culture and work ethics?
The candidate was hired because he/she will give all the answers to the above questions
efficiently and he/she was confident enough while giving all the answers. Further, the candidate
was not hired because he/she was fumbling while speaking and doesn’t give impromptu answers
to the given questions and it was easily observed that he/she lied to some of the questions while
answering.
I gave my 100 percent while doing my job and I think I didn’t leave any question which was not
important for the company to know about the candidate. I asked each and every question in detail
in order to know the candidate at a personal level and at a professional level. I gave my best and
did my job efficiently in order to hire the best employee for the desired job. I was well prepared
that how I am going to ask the questions and on what basis I am going to judge them.
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