IT Project Management: Healthcare App Analysis - University Project

This project analyzes the IT project management of a healthcare application designed for elder people in Western Sydney. The project focuses on defining the Measurable Organizational Value (MOV) of the app, which aims to improve healthcare outcomes and increase market share. It details the desired impact of the app across strategic, customer, financial, operational, and social areas. A comprehensive cost-benefit analysis is presented, including implementation and operational costs, along with the projected economic benefits over three years, considering a discount rate. The project also outlines the app's features, such as appointment scheduling, e-prescriptions, and wearable integration, emphasizing its potential to enhance patient engagement and improve healthcare processes. References from various research papers are included to support the analysis.

Running head: IT PROJECT MANAGEMENT
Healthcare App in University
Name of the Student:
Name of the University:

1IT PROJECT MANAGEMENT
Measure organizational value
The main goal of the healthcare application in university is to target elder people of
Western Sydney Suburbs. The desired area of impacts for developing this healthcare
application are:
Potential
area
Desired Impact of Healthcare App Rank (1 to
5)
Strategic  Improve over the healthcare outcomes with cost reduction
 Provide better care throughout new ways to organize
healthcare practice units
 Increase in market share of the business by 15%
1
Customer  Update information of patients and data related to
healthcare (Faust et al., 2018).
 Elder people receives efficient product feature (Get
appointment, e-prescription, wearable integration,
medical tracking, feedback, pill reminder in addition to
hospital wayfinding map)
 Healthcare processes become efficient and effective
3
Financial  Healthcare app should increase in organiational
profitability by 25%
 Increase in margins of the business by 10%
2
Operational  Execute healthcare processes at the university location
 Optimize cost over entire cycle of healthcare and manage
reimbursement of the medical care (Liang et al., 2017).
 Improvement over the supply chain of the healthcare
3

2IT PROJECT MANAGEMENT
processes
Social  The elder people is not required to go to clinic helps in
improving elder engagement
 Healthcare providers can improve over patient
engagement by creating the email lists
 Healthcare providers should take feedback from people
directly, so that it engages patients to their healthcare
2
Area of the impact ranked as 1 is the strategy. With reference to the healthcare app
implementation project, there are two values considered as:
Better: The proposed app is efficient to track the medical history of the patients and
also provide healthcare reports to both patients and healthcare providers (Lo’ai et al., 2016).
Faster: The features of the healthcare app is faster as well as easier to record the
health related data of patients. It also reviews past history of the patients (Wu et al., 2017).
Below MOV table shows the timeline for achieving MOV as:
Year MOV
1 There is 10% increase in return of investment with new 500
new patients
2 There is 15% increase in return of investment with new 1000
new patients
3 There is 20% increase in return of investment with new 1500
new patients

3IT PROJECT MANAGEMENT
Cost and benefits
The healthcare app makes life of both patients as well as healthcare providers. People
acknowledged that the app provides with portability, quick access to required healthcare data
and interact with doctors. The app is cost effective as it helps the healthcare providers to find
answers of the medical questions and take proper healthcare decisions (Lo’ai et al., 2016).
Cost
Cost Implementation Ongoing
Development cost
Expenses from business analysis $12,000
Design cost of the app $20,000
Registration feature $1,000
Payments feature $2,600
In-app purchases $1,200
Search feature $600
User profile $800
Chat feature $3,200
Push notifications $600
Training cost $75,000
Total development cost $117000
Operational Cost
Analytics $200
Data encryption $1,000 $1,500
Cost of app release $75 $100
App maintenance $15,000 $135,000
Total operational cost $123650 $136,600

4IT PROJECT MANAGEMENT
Benefits
Project Cost-Benefit
Analysis
Analysis Variables:
Discount Rate Used 3.00%
Annual Benefits $
1,50,000.00
Annual Operational Costs $
1,23,650.00
One-Time Development
Cost
$
1,17,000.00
Year of Project
0 1 2 3 TOTALS
Economic Benefit $0.00 $
1,50,000.00
$
1,50,000.00
$
1,50,000.00
Discount Rate 1.0000 0.9709 0.9426 0.9151
PV of Benefits $0.00 $1,45,631.07 $1,41,389.39 $1,37,271.25
NPV of all BENEFITS $0.00 $
1,45,631.07
$
2,87,020.45
$
4,24,291.70
$
4,24,291.70

5IT PROJECT MANAGEMENT
References
Faust, O., Hagiwara, Y., Hong, T. J., Lih, O. S., & Acharya, U. R. (2018). Deep learning for
healthcare applications based on physiological signals: A review. Computer methods
and programs in biomedicine, 161, 1-13.
Liang, X., Zhao, J., Shetty, S., Liu, J., & Li, D. (2017, October). Integrating blockchain for
data sharing and collaboration in mobile healthcare applications. In 2017 IEEE 28th
Annual International Symposium on Personal, Indoor, and Mobile Radio
Communications (PIMRC) (pp. 1-5). IEEE.
Lo’ai, A. T., Mehmood, R., Benkhlifa, E., & Song, H. (2016). Mobile cloud computing
model and big data analysis for healthcare applications. IEEE Access, 4, 6171-6180.
Wu, T., Wu, F., Redoute, J. M., & Yuce, M. R. (2017). An autonomous wireless body area
network implementation towards IoT connected healthcare applications. Ieee
Access, 5, 11413-11422.