Ethical Analysis of IT Service Management in Robotic Surgery

This report delves into the ethical considerations within IT Service Management, specifically in the context of robotic surgery. It emphasizes the importance of adhering to the ACS code of ethics, highlighting key principles such as accountability, respect for human well-being, avoidance of misinformation, adherence to laws, disclosure of conflicts of interest, and acceptance of constructive criticism. The report underscores the responsibility of IT professionals, particularly robotics engineers, to anticipate and mitigate potential ethical issues arising from their work. It stresses the importance of ethical behavior, continuous professional development, and collaboration to ensure patient safety and maintain professional integrity within the field. The references provided offer further insights into the ethical frameworks and challenges within IT and robotics.

Running head: IT SERVICE MANAGEMENT
IT Service Management
Name of the student:
Name of the university:
Author Note

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Understanding the ACS code of ethics to resolve an ethical dilemma in robotic
surgery:
Firstly, IT professionals must be acting in such a way that they must be accepting the
responsibility for every actions and use of all the things where they are the part of creation. This is
the liability of the robotics engineer to take into consideration of probable unethical uses of creation
of engineers till that it is practical; and limited to probabilities of unethical uses. Any ethical robotics
engineer is unable to prevent every potential hazard and different undesired uses of creation of
engineers. They must do that as much as is possible for them (Kuespert 2017). Secondly, the
physical well-being and the rights of the people are to be considered and respected. Thirdly, IT
professionals must be not knowingly misinformed. As any misinform has been spread, the best
attempts are to be made to make that correct.
The robotics engineers should be disclosed as the engineer feel unqualified towards safety
and finish the needed task (Warren and Burmeister 2017). Next, they should be respecting and
following the international, national and local laws wherever applicable. Again, they must disclose
and recognize the conflicts of interests. The engineer should be disclosing the presence of conflicts
of interest to the employees. This is on the robotics engineer to make decisions the ways to react to
the conflicts. This is through attempting to ignore the various personal level of feelings and then
avoiding the origin of the conflict (Miller 2017). Further, the employers should be aware of conflicts
and the conflicts of interest should be affecting decisions of a robotics engineer. It is seen the bribery
generates conflicts of interests inherently and it is unethical.
Next, there is acceptance and offering of constructive criticism. Here, the robotics engineer
must strive to generate possible best work and helps the other people to do the same. Due to this, IT

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professionals should provide and then accept the constructive criticism. It permits the robotics
engineers to develop other’s work that benefits others and the people affected by the work of the
robotics engineer. Any robotic engineer refusing the risks of criticisms must make avoidable
mistakes. It should help and then assist colleagues and professional development and follow the
code. Here, the code of ethics is present as the principle for all IT professionals involved in robotic
surgery as the ways to unite them. This is with a common platform for their ethical behaviours
(Mabrouk and Schelble 2018).

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References:
Kuespert, D.R., 2017. Safety and ethics in ACS and major scientific and engineering societies: A
gap analysis. Journal of Chemical Health & Safety, 24(6), pp.2-5.
Mabrouk, P.A. and Schelble, S.M., 2018. Interactive Poster Survey Study of ACS Members’
Knowledge and Needs on Research Ethics. Journal of Chemical Education, 95(6), pp.954-961.
Miller, B.D., 2017. An Update on International Activities at the ACS. In Stereochemistry and
Global Connectivity: The Legacy of Ernest L. Eliel Volume 1 (pp. 95-102). American Chemical
Society.
Warren, M. and Burmeister, O.K., 2017. Research on Applied Ethics involving emerging ICT
technologies. Australasian Journal of Information Systems, 21.