Analysis of IT Management Strategies for Monet Company Report

This report examines various IT management strategies applicable to Monet Company, a hotel business. It explores the benefits of mergers and acquisitions, focusing on how they can lead to economies of scale, improved market penetration, and access to skilled staff. The report also analyzes customer loyalty programs, emphasizing the importance of structuring rewards, promoting the program, and incorporating interactive tools such as Google Maps and search engine optimization. Furthermore, it discusses the significance of an integrated Enterprise Resource Planning (ERP) system for business growth, highlighting its role in improving process efficiency, providing a unified view of operations, and ensuring data security. The report also touches upon the use of gift vouchers as a marketing tool and the implementation of an ultra-intelligent electronic portal. The overall objective is to provide Monet Company with actionable insights to enhance its IT management, customer relationships, and operational efficiency.

Running Head: IT MANAGEMENT
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Introduction
(Abel Adekola, 2007)Monet merged with other stakeholders to achieve a certain goals in
the economy. Through merging of this business resulted to forming a big company hence
resulting to economy of scale thus they can buy materials on a large scale will still getting huge
discount on the purchase. On the other hand merged companies can hence produce and distribute
goods and services on large scales. (Bernard McGarvey, 2004) Mergers are normally done in
order to improve the long term value of the shareholders in the overall company. As Monet
merged with other stakeholders will give an ample hand since it will reduces most of the
expenses since activities such as marketing will be trimmed while it enjoys the greater part of the
purchasing power thus lowering the costs of the raw materials and other plus necessities needed.
Monet will hence enjoy the penetration of the market theoretically providing with access to more
clients. Monet Company will be in position to enter to other global markets which encompasses
other different regions in the world. Through then merging it will help the business as single
entity to expand and grow thus making presence on the domestic markets while entering to other
foreign market.
(Hyötyläinen, 2014 )Monet will hence benefit in terms of obtaining highly skilled staff
from other the merged entities, who will add skills and knowledge on the industry offering other
business intelligence. On the side it will be easier to access funds or other valuable assets on a
new development hence resulting to better production and distribution facilities will be shared
across the company. As merged company it will increase the business reputation to the customer
such as offering discounts and promotion to specific group or a particular region. When a firm
gives discounts to the customers who are either experiencing economic challenges thus show that

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the business is in position to help its customers thus covering that aspects that business are
money hungry and from that perception the business will improve its reputation.
Reputation to the customers
(Sarah Leberman, 2006)Monet as a hotel entity business can differentiate by offering
unique services and experience in terms of gift vouchers which enables the business to reach to
most consumers that would not typically be reached, thus will increase the purchasing power of
the customers. Gifts are most targeted and they normally receive such kind of motivation thus
making more efficient way of spreading services to other unknown customers. A gifts voucher
comes as personal proposal to the satisfied customers thus building the business credibility and
increase reputation of the firm. They are number of benefits of using gifts cards as compared to
other mode of payment, for instance will using gifts no credit risk can be experienced thus
meaning customer will have to pay out their debts. In other case most customers prefer it since
they can pre pay the amount which they can give to a colleague or a family in order for them to
make choices of the specific goods or any services they needs from the business.
(Thomas, 2015)Gifts are also used for marketing activities such promotional tools
encourage huge sales around gift giving times such as Christmas thus making them as marketing
tools. Great customer services makes the customer feels that they are special and they are part of
the company thus making them to back again to purchase more products. It is well known that
the smart business which is less more expensive to retain customer than to find new customers
even though new customers can also be made by making them feels understood all their
requirements such as customized services which meets their specific needs. Using strategy such

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as vouchers can create a motive to the customer, in earlier days vouchers ware passed directly to
the customer even though technology has changed everything now vouchers are transmitted
electronically either by the use of smartphones and online platforms.
Customer Loyalty Scheme
Customer demonstrates or reflects the willingness of the customer either to buy a product
or work with the brand again and it is a result of the satisfaction and the experience of the
customer and quantity of the product the customer got from the vendor. (Derek Partridge, 2010)
Monet desires to provide with great customer services so that customer will continue to purchase
our product. Creating customer loyalty is one of the key and paramount of our business to be
successful since loyal customer will grow the business further and first as compared to sales and
the marketing effort. Customers who are loyal always convert and are likely to spend with the
brand they like while spending more on a particular product. Some way are used to develop a
good customer loyalty program, There is need to structure rewards in a convenient manner that is
seeking to balance company rewards attainable for clients while creating more programs which
are worthwhile of the business thus encouraging customer to spend more money on a particular
product and make more visit in the business. Company should look creative personnel to design
rewards which can come at high cost than expectation of the business even though they should
also be enticing enough to give an incentive to the customer. (Derek Partridge, 2010) They
always spread the good news of the products telling their family and the friends about the
experience. Such tools such as word of mouth are more effective since they drive customer more
unlike branded content advertised by the company hence the refereed customers become loyal
and they are likely to spend more the items.

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In an occasion of loyalty customer program, customer are rewarded of whom have made
a frequent purchases thus giving customer free merchandise , reward and coupons or even the
new products and brands for testing. They are ways where customer loyalty program can add
value such as use of simple point systems which is the most common loyalty program method.
Customer earns some points as they make purchase of items and the points are translated or
equivalences to a given type of the reward, it can be in terms of discount or either a special way
of treatment thus attracting customer to work towards gaining some points in order to redeem
them and attain and get rewarded. The other way is using the tier system on rewarding loyalty
while encouraging on more purchase, this can be done when finding a balance on attainable and
the desirable reward which is challenge to most company during designing loyal programs by
this the best way is to implement the tired system to reward all loyal customers and encourage
them to purchases more. By presenting small rewards as a starting point while encouraging
customer to make more purchase and then shifting the customer to the loyalty level. By doing
this will help to solve issues concerning customer forgetting their points which can be later be
redeemed since the time of the purchase is too long.
(Derek Partridge, 2010)Some way are used to develop a good customer loyalty program,
There is need to structure rewards in a convenient manner that is seeking to balance company
rewards attainable for clients while creating more programs which are worthwhile of the
business thus encouraging customer to spend more money on a particular product and make
more visit in the business. Company should look creative personnel to design rewards which can
come at high cost than expectation of the business even though they should also be enticing
enough to give an incentive to the customer. Third the business should be in position to promote
the program by familiarizing employees on how the program works and also invest heavily on

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showing them to mention it to the customers. (Hyötyläinen, 2014 ) They should make a point of
advertising using tools such as emails newsletter and other forms of social media. Last but not
the list they should make it a fun in such away like a game where individuals start earning points.
For person who desired to make fun will be kept engaged in playing enhance contributing to
have a purchase power of the product. Keeping the program fresh by either updating on the
rewards
Interactive tools to be used
Interactive tools interfacing with Google maps will be incorporated this will enable
customers to decide on which part of the tour wish to travel. Online information and acquisition
of holiday packages are widely available on online and customer can navigate through and
decide which part would like to visit. Other interactive tools to use include use of search engine
optimization since most of the customer who purchase products they normally search the product
online. Customer normally search even the location of the business and the product business
offering, about 85% of the visits search the products and where they can get a particular
products. Even though the word of the mouth remains powerful on marketing strategy in both
perception and of the usefulness and the idea of using the social media is becoming more
powerful tool for the choice of the tourist destinations.
The purpose of the integrated Enterprise resource planning (ERP)
In order to keep the business growing in dramatic ways it’s more wise and essential to
have business software which is used to run on a single codebase databases and business process
this enable business to improve functionality and productivity. The system increases the process
efficiency across the organization such day to day routine jobs such as order management,

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invoicing, cash collection and other expenses approval this process requires automation and
business will benefit since they be will no need of hiring of new staff only high value employees
will be employed to handle high value activities thus enabling business to grow.
(Derek Partridge, 2010)The software offers a high functionality of all in one solution thus it
completes visibility in all other important processes across other various department of the
organization especially for the senior most personnel’s. It has coherent work flow across
different departments ensuring that there is a smooth transition and quick completion of the
processes by this it ensure that there is inter departmental are vigilantly monitored and none of
them is skipped. There are also other aspects of reporting, the data is analyzed on a real time
bases across all the function of the business. ERP as modular software system it makes easy to
implement bit by bit depending on the requirements of the business hence it also enables a
centralized storage and the backup of all the departments where databases is implemented on the
other backed store all the data required by ERP systems.
(Derek Partridge, 2010)There is also security on data store in the data bases since it is a
centralized area and all the tractions are happing on ERP systems which can be traced back from
point of initiation. They also offers a wide range of visibility hence enabling them to be more
faster across the business entity and it makes more easier to integrate other sub systems such as
bar code reader through API or the application programing interface. There is importance to
educate employees and other stakeholders on how to use these particular resources for the
business to get the best out of these solutions, it’s a best solution to incur if the organization want
to reduce the cost while increase the production it is worth to invest on this particular systems.
Management and the employees who will be using the same will acknowledge the benefit of
using the system. The system increases the process efficiency across the organization such day to

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day routine jobs such as order management, invoicing, cash collection and other expenses
approval this process requires automation and business will benefit since they be will no need of
hiring of new staff only high value employees will be employed to handle high value activities
thus enabling business to grow.
Ultra-intelligent electronic portal
(Firestone, 2007)This a kind of web portals on websites which enable which function is by
aggregating data from a large number of provider. The portal has been initiated to have a
composites front end which integrates and disaggregate services into a coherent. In previous
years had various pieces of the content which were often independent from one other, currently
this portal is highly integrated from point of the data entry to data output. The front end will be
executed in apparel ways to other sites since the retailers will have to experiment the request and
approve to the next e retailers. This web based system is coming when individuals are still
enjoying the benefit of other sites. Business to business will be generally be sorted in the
company sites procurement and the supply of this goods will done in other sites which acts as
intermediaries to the systems in such that a desire of a customer like product or a service will be
potentially be provided such as information sites and equipment’s leasing the specialized portals
will perform as requested by the customer.
(Anderson, 2013)The portal will still provide sort of sub of the information such as product
listing, discussion groups will in corpora ting other features. . The front end will be executed in
apparel ways to other sites since the retailers will have to experiment the request and approve to
the next e retailers. This web based system is coming when individuals are still enjoying the

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benefit of other sites. Business to business will be generally be sorted in the company sites
procurement and the supply of this goods will done in other sites which acts as intermediaries to
the systems.
(Guruge, 2004)Ultra intelligent electronic provides new ways and levels in competitive
advantages to the organization since it helps to create a new level of electronic advice thus trust
between the business and the client is facilitated thus relationships are increased trust is still one
of the key factor to the business as well. There is importance to educate employees and other
stakeholders on how to use these particular resources for the business to get the best out of these
solutions, it’s a best solution to incur if the organization want to reduce the cost while increase
the production it is worth to invest on this particular systems. Management and the employees
who will be using the same will acknowledge the benefit of using the system.
(Derek Partridge, 2010)Ever since time of the first digital most of the company have spent
and increased in looking for information of the customer, various site such Google where user
are prompted to enter a key word or a phrase to find what particular one is a searching and then
manually scan the results are more staggering in depth. The front end will be executed in apparel
ways to other sites since the retailers will have to experiment the request and approve to the next
e retailers. This web based system is coming when individuals are still enjoying the benefit of
other sites. Thus that the internet or web has provided with world of information where
everyone can access and still it is getting bigger day by day while individuals spend more time
looking for the information which they want. We are on the move of welcoming a powerful tool
which will do much of the search and sorting work including intelligence and personalization
which will be very soon be used on a daily basis the emerging technology of ultra-intelligent
electronic agent.

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Conclusion
The rapidly increase and coverage of the IT and Nano technology will create networks which are
more collaborative will deeply personalize intuitive and predictive and self-reflective thus
company will take advantages of these network to gain a competitive advantages in all virtually
areas of the business from top to bottom. The supply chain will be automated and thus making
employees more productive to customer in relations management. All these are advances of the
future in such of manipulation of matter in an atomic level and most of the government around
the globe has started to invest heavily on these technologies.

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