Analyzing the Value of IT Systems in JS Supermarket Operations

This report analyzes the value of implementing effective IT systems within JS Supermarket, focusing on how different departments utilize technology to enhance efficiency and performance. The study explores the application of IT in various functional areas, including inventory management, human resource management, marketing, data management, communication systems, and operations management. It highlights how IT systems contribute to achieving business objectives, such as improving services and increasing revenue. Furthermore, the report delves into the different ways IT systems store and process data, emphasizing the benefits of knowledge management, customer relationship management, data management, and communication management. It also examines how IT supports value-added changes through techniques like Business Process Reengineering (BPR), Artificial Intelligence (AI), and the Internet of Things (IoT), ultimately contributing to the long-term sustainability of the supermarket. The report provides a comprehensive overview of how IT systems can be leveraged to optimize business operations and drive growth within JS Supermarket.

The value of effective IT system

Table of Contents
INTRODUCTION...........................................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
An effective IT system can be termed as the use of technology in the company in order to
function various departments of the company smoothly. Effective IT system helps the
organization in managing all the functions of the business efficiently. This study is based on the
JS super market which deals with the large variety of products and services. This super market
provides various products such as fashion clothing items, food products, sports wear, groceries
etc. This Study will help in understanding the significance of using IT system in JS super market
that will increase the efficiency and performance of the business. The report will concentrate
towards different departments of the company use IT system to store the data and information.
This research will also make a clear understanding about the different business functions which
adopt IT system that supports the value added change in the organization. It will also help in
creating understanding about the use of IT system for improving the business operations

TASK 1
1.1 Use of IT systems with different functions of JS Supermarkets
There are various functional units of this organization that needs proper implementation
of information technology systems for maintenance and management of entire integrated
framework to improve the productivity and profitability as well. The following are the major
functions that needs effective use of IT systems for smooth running of operations.
Inventory Management- This involves a POS system application that provides an assistance of
cash management and checkout for record keeping and administration of the financial details in
context to their investments and other expenditures. In this regard, the customers' are the king-
makers and the entire framework must be done to facilitate them with the ordering of items,
organising the shelf management and more (Roumeliotis and et.al., 2013). This has minimised
the challenges faced by the staff while checking the stock or maintaining it in the warehouse or
stores. Additionally, this assisted the managers to keep the records regarding the attendance and
scheduling of shifts and others along with an emphasis on using the scale management when
bulky items needs to be counted for transactional purposes.
Human Resource Management- This is the backbone of any organisation and impact the
formation of the company's taskforce by doing the recruitment and selection procedure in
appropriate manner. This department coordinates and maintains a relationship with all the other
sections of the company and support to build a rapport with team work and transparent
communication. Here, HRIS (Human Resource Information System) can be used to make their
tasks easier with time efficiency by focusing on the processing tasks in context to payroll and
other benefits.
Marketing- This is prominent in gaining attention from customers' and make them loyal towards
their brand and services as well. It has huge contribution in generating awareness among the
competitors and shareholders in the global competitive marketplaces. Furthermore, there is use
of IT systems in researching aspects with the help of marketing decision support system. It also
helps in relying on the internal records like sales, price levels, inventory levels and more
(Huotari and Hamari, 2012). Nonetheless, this system assess in the evaluation of the timely
marketing data that is related to the pricing, promotion, media selection and distribution
Data Management- It is one of the indispensable functions that aid in effective usage of IT
systems. This consists of IT department which works in several multidimensional outlooks by

storing, managing and accessing the data so that the details and huge information can be
collected at one location in a storable form for deciphering their analysis in suitable order by
providing and protecting the unauthorised access and prevent the security breach (Rai and Singh,
2012).
Communication Systems- These systems is vital to avoid conflicts and lay a platform for
connectivity in more refined modes through various mediums provided by the organisation itself.
It involves email, video conferencing and collaboration software with contribution from social
media too. The company can also create its website and provide all details of executives,
operations and staff with locations and contact information to reach their customers in formal
setup. Moreover, in order to increase effectiveness, the management can employ this software to
reduce the time and eliminate the sessions and meetings through virtual mediums.
Operations Management- This plays an important role in the methodology for provisioning with
capacity and performance in context to IT infrastructure. However, this mainly deals with
various production stages that are required for entire framework to be controlled and supervised
in the efficient order (Kumar, 2015). This department has telecommunications systems (EDI,
FTP etc.), maintenance of database for integrity aspects, financial auditing, store-keeping with
job scheduling, equipments like printers, display terminals and more.
1.2 Contribution of IT systems in achieving objectives
IT systems and their contribution in the attainment of objectives and goals along with
fulfilment of expectations of customers' is huge and has impacted in the most proficient order.
For an instance, the laser scanning system is useful in improving the overall services to increase
this company's revenues, sales volume and profit generation. Moreover, this scanning system
reads the barcode on the products, items and goods making it convenient for staff and assist in
cost cutting with low time consumption. This rise of using IT systems has brought revolutionary
changes by reading the price and description in automated manner(Addison and et.al., 2013).
Furthermore, EFTPOS (electronic funds transfer at point of sale) ahas been considered as
one of the effective methods used by this supermarkets so that the transfer of money can takes
place in secured manner either through using credit card or debit card directly to this enterprise's
bank account. Therefore, it is evident that contribution of information technology with advent of
internet of things (IoT) has paved the path of efficiency and productivity at the workplace to
attaining their targeted goals in proper manner.

Illustration 1: Sub-areas of IT operations in an organization
(Source:Hertvik, 2014)
TASK 2
Different ways that help the IT system in storing and processing the data
Advancement of information technology have made all the work possible in this world because
earlier human efforts were largely involved in performing a particular task rather then using
mind. Earlier large human efforts were resulted in very less output and thus it also generates less
profitability. Less profits restricts the growth and sustainability of the company and so it has less
scope and opportunities in expanding more in future.
Although, IT system have advanced various tools and techniques to make the task easy
and thus technology have also improved the business operations which have large future scope
(Admati and Hellwig, 2014). In order to improve the earlier business conditions and eliminate
the use of papers in storing the data and information of the company, various IT technique were
adopted by the JS super market. Such IT techniques enables contributes in the successful
development and growth of the organisation (Stankovic, 2014). Nowadays IT system have
provided various data base solution in the form of data storing platforms online. Data storing
enables the managers of the JS super market to maintains the huge data records of the
organisation via internet. Various different types of IT solutions that helps in easily retrieving the
particular data from huge data base. Several different types of ways are described below:
Knowledge management

This IT solution help the employees of the JS supermarket in providing the updated skills
and knowledge regarding the use of technology and various business solutions to improve the
profitability and sustainability of the firm. This IT system solution uses KM software to provide
various cost effective methods that supports the business in improved performance.
Customer relationship management
Customer relationship management is the most important factor that helps ijn increasing
the sales of the company. This could only be achieved by engaging the workforce of JS super
market towards quality of goods and high performance of the employees in order to produce the
desired productivity. Customer relationship can be established by adopting CRM system that
helps in resolving the queries of customer. This helps in holding the loyal customers towards the
business. CRM also helps in identifying the the needs and requirements of the customers.
Data management
JS super market deals with large data and information from different departments in order
to perform the commercial tasks. Data management IT system helps in storing the huge data
which belongs to different units of the business (Edwards, Penney and Calvis, 2016). These data
includes availability of the data and information related to the sales and purchases of the
company, it also helps in maintain the data regarding the performance of the individual
employees. This IT system also helps in estimating the profitability and loses of the JS super
market.
Communication management
This IT system solution helps in engaging the employees towards effective team targets
and it improves the relationship of the employees within the team. Improved communications
helps in effective flow of instructions from higher management to lower management that helps
in delivering the effective productivity of the JS super market.
TASK 3
Use of of effective IT System that supports the value added Change for improving the business
operations and also helps in sustaining the JS super market for the longer run.
Value added change in organisation can be considered as the adding the functionalities of
the business in order to maximise the profitability of the business. IT system that supports the
value added change is directly contributes in development and growth of the JS super market.
Value added changes in the business helps in adding the features in the products which helps in

satisfying the requirements of the customers. JS supermarket have adopted various tools and
techniques IT system that leads to the effective operations of the company and it also helps in
sustainability of the company for longer run. IT system in JS super market helps in determining
the culture and structure of the business which introduces the use of ERP system software in the
company. This contributes in the effective management of the business and increases the
profitability (Faddeev, 2016). Various recommendations that supports the value added change in
IT system of JS super market can be described below:
BPR (Business processing Re engineering)
This IT system tool helps in establishing the strategies that focuses towards the design
and working procedure of JS super market. This technique helps in helps in maximising the
performance of the business and this is mainly aimed at improving the customer service of the
company which maximises the sales of the goods and services. Here the recommendation to
introduce BPR in the system as follows:
Manager should focus towards the development of the BPR system in the business that
mainly helps in establishing the customer relationship.
AI ( Artificial intelligence)
AI helps in performing all the functions of the business through the use of IT system tools
. This helps in increasing the efficiency of the work in JS super market (Laudon and Laudon,
2016. This it system tiool mainly helps in sustaining the comopany in this highly competitive
world. Recommendations to establish AI system that supports the growth are as follows:
Managers should promote the use of IT system in the form of AI whichelps in developing
the innovative concepts and ideas without wasting the human efforts. It improves the
development and growth of the company.
IOT (internet of things)
Internet of things are the concept of using Internet in all the business operations of JS
super market. IOT facilitates various features to improve the business and increase the
profitability. This have provided very innovative and effective ideas to the entrepreneurs to
identify the latest trend in the market and choices of consumers. Suggestion to increase the
use of internet is as follows:

Managers need to establish trainings and campaigns to promote the use of internet in the
business environment. This helps in effective communication which helps in smooth functioning
of the business.
TASK 4
Recommendations for implementation of practical solutions in IT systems
Few of the major recommendations that this firm must comply with is a legal framework
to employ the security systems in a compact and coherent order so that their data cannot be
hacked through their competitors (Sandikkaya and Harmanci, 2012). Moreover, they must also
take necessary steps to combat the gaps for achieving the desired states by making their
knowledge management in concise order. Along with, the MIS (management information
systems) must be established to understand the implications at global level for maximising the
resources' allocation and providing more efficient solutions by laying guidelines and instructions
to make their staff follow them with discipline. Along with this, there must be a determination
that prioritize the technological needs in optimum levels by defining and identifying the
loopholes and problem areas (The Three Fundamental Roles of Information Systems in Business.
2018). However, if there is a need to set up few standard measurements to capture the
performance of an organization through to implementing several meetings and programs.
CONCLUSION
From the above study it has been concluded that IT system supports the efficient
operations of the business and it also helps in sustaining the business for the longer run. This
study had created a complete understanding about the effective use of IT system in the business
that supports the value added change in the organisation. The research will help in identifying
various business functions that uses HRIS (Human resource information system) and MIS
(Management information system)system to improve the performance of the JS market. This
study has also concluded that adopting the latest technology in the company engage the
employees in understanding the concepts rather then focussing of the small operations of the
business. The report had also provided various recommendations to support the value added
change in business that helps in improving the productivity. This research has also mentioned
application of different IT system which performs particular work that supports the main
objective of the company.

REFERENCES
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Online
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