Analyzing IT Systems and Their Impact on Risual Ltd's Operations

This report provides an in-depth analysis of the IT systems employed by Risual Ltd, a business information technology systems provider. The report examines the application of IT across various business functions, including marketing, accounting, sales, and human resources, and evaluates how these systems contribute to the achievement of organizational objectives. It delves into the ways IT systems store and process data for knowledge, data, customer, and communication management, highlighting the importance of knowledge management systems and customer relationship management. The report further assesses how IT can support value-added change to improve business sustainability, operations, and performance, and concludes with recommendations for practical IT system solutions for various business scenarios, including effective monitoring and evaluation strategies. The analysis underscores the significant role of IT in enhancing operational efficiencies, reducing costs, and driving business success. This comprehensive report explores the use of IT systems, data management, and provides recommendations for improvement.

Business Information
Technology Systems

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P 1 Analysing the use of IT system with different functions of an enterprise.............................1
M1 Evaluating the way the information technology system are applied in different functions of
an enterprise and the way they work together to accomplish High performance........................1
D1 Evaluating the role of IT system in different function of an organization ..........................2
P 2 Explaining the way IT system contributes to accomplishment of objectives in context of
firm...............................................................................................................................................2
TASK 2............................................................................................................................................4
P3 Analysing the different ways IT system store as well as process data for knowledge, data ,
customer and communication management within an organisation............................................4
M2 and D2 Analysing the way different IT system store and process data..............................4
TASK 3 ...........................................................................................................................................5
P4 Evaluating the way IT system can be utilized to support value added change for improving
business sustainability, operations and performance ..................................................................5
M3 Advantages and disadvantages of IT system .......................................................................6
D3 Provide recommendation for improving IT system...............................................................6
TASK 4............................................................................................................................................6
P 5 Recommending practical IT systems solutions for business scenarios which covers range
of business problems experienced at workplace..........................................................................6
M4 Evaluating the way It system support Practical solutions ....................................................7
D4 . Recommendation for an effective monitoring and evaluation of IT system .......................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
During the last few years the rapid advancement in technology has taken place.
Development in technology has bought the biggest transformation in corporate world. It has
completely changed the way business operations were executed by companies. Advance
technology has supported companies in bringing improvement in business procedures.
Information technology system has reduced the paper work. It has provided management an ease
in storing as well as managing all business related informations.
The present report have focus on analysing the use of information which different
function of an enterprise in context of Risual Ltd. UK. An organisation provides Business
Information Technology Systems. It also emphasizes on evaluating the way IT system can be
utilised for supporting value added change in order to bring improvement in business operations.
TASK 1
P 1 Analysing the use of IT system with different functions of an enterprise.
IT has important role to play in each and every function of an organization. Information
technology has helped Risual Ltd. In bringing positive as well as drastic improvement in the
business procedure. It has provided management an ease in managing various activities. There
are mainly technological system such as executive information, transaction process and
management support system are very helpful in relation to bringing improvement in business
operations (Hassan, Iqbal and Iqbal, 2018). In addition to this, office information system and
professional support system assist an individual in increasing their knowledge about work.
M1 Evaluating the way the information technology system are applied in different functions of
an enterprise and the way they work together to accomplish High performance
In context of Risual Ltd, business entity utilities Information technology system with
different business functions such as :
Marketing : The purpose of marketing activities is to promote services as well as brand. It
intends to communicate customer information about the different services offered by an
organization. Marketing information assists management in making the suitable decision related
to the marketing mix.
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Marketing information system is completed based on the data gathered from market. It is
generally used by Risual Ltd, for storing information related to the market. This system has
provided firm an ease in identifying the needs as well as demands of customers. It also helps
management in analyzing data (Kavanagh and Johnson, 2017.). Marketing information system
also allows an enterprise to correlate buyer behavior with very detailed geographic, psycho
graphic and demographic variables
In addition to this, Marketing intelligence system is utilized by Risual Ltd for
accumulation as well as interpretation of data. Promotion subsystem assists I business entity in
promotion of services as well as brand. Database related to the marketing is used by Risual Ltd
for segmentation of customers as well as market.
Accounting : It is very much important for companies to manage cash flows. In context of
Risual Ltd accounting as well as financial system is utilized for managing the business liquid
assets for instance, securities, cash etc.
Sales : Corporate information system enables marketing people to get easy access to
information related to the financial performance of company.
Human resource : Information system is utilized by human resource manager in Risual Ltd for
managing the information related to all employees.
Risual firm has integrated Its IT system with other business functions, this strategy has
assisted an enterprise in improving performance. It has provided company an ease in
communicating with customers. In addition to this, information technology provides vital
support for integrating internal business procedures.
D1 Evaluating the role of IT system in different function of an organization .
Information technology plays important role data processing in accounts as well as
human resource department. It plays significant role in designing and manufacturing procedure.
Function of transaction processing system is process various business transaction. Role of
Process control system is to monitor as well as control physical procedure in an organisation.
P 2 Explaining the way IT system contributes to accomplishment of objectives in context of firm
Information system supports top level management in establishing smart goals. It also
supports manager in developing strategic plans. Information system also has helped Risual in
improving operational efficiencies, hence assist in increasing profitability. Management
information system is considered to be as which facilitates as will as helps in making efficient
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decision making. Strategic information system has assisted Risual in gaining the competitive
advantage in the market. In addition to this, advancement in information technology has
encouraged an enterprise to integrate IT system other business functions which has aid business
entity in reducing costs. It has also supported an organization in reducing the chances of errors in
business operations. Information technology system has assisted an enterprise in producing high
quality of services. Hence, this system has contributed a lot in supporting firm to deliver high
level of satisfactions to customers. In addition to this, Information system has enabled business
entity to share malformation or data with stakeholders which is very much crucial for smooth
functioning of business (Beck, Avital and Thatcher, 2017.). It has helped Risual in making
management more effective as well as efficient which is very much crucial for success of
company. Marketing Information technology aid business entity in identifying the area of
improvement. In addition to this, it also help an enterprise in determining the techniques or
strategies for bringing improvement in specific field which is very much crucial for maintaining
business sustainability in market. It also supports management in developing the innovative ideas
for launching new services , hence assist business entity in gaining competitive advantage (Sun,
Strang and Firmin, 2017. ). Marketing information assist management in identifying an
appropriate technique for attracting customers .
Information technology provides managers an ability to control, adjust ass well as
monitor business procedures which is very much vital in context of accelerating decision making
procedure. This system also helps in humans resource planning, it supports management in
identifying the requirement of employees for accomplishing long term business objectives.
Information technology helps in integrating internal business procedures which is very much
important for achieving desired results. In addition to this financial information system helps
business entity in management of cash flows hence it has supported Risual in increasing
profitability. It has also supported management in making suitable investment decisions which
has enabled firm to get higher return which is important for fostering growth as well as
expansion of business. Promotional; subsystem has helped Risual in promoting services to
customer , hence supported firm in generating brand awareness.
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TASK 2
P3 Analysing the different ways IT system store as well as process data for knowledge, data ,
customer and communication management within an organisation
Knowledge management system can be defined as organized collection of data, software,
which stores as well as utilize the knowledge or business information. It is a system which
improves collaboration. It includes mainly two different types of knowledge these are explicit
and tacit. Knowledge management system supports manager in Risual in addressing the project
which involves high cost. During input stage data instructions are fed to the systems which
during process stage are worked upon by software programs and other queries. During output
stage, data is presented in structured format and reports (Tao, Cheng and Nee, 2017). Gathering,
storing as well as sharing of information is considered to be as important function of Knowledge
management system.
M2 and D2 Analysing the way different IT system store and process data
Identification of source information Or input of data: input stage data instructions are fed
to the systems. It includes documenting the workflows and decision-making processes to identify
key knowledgeable employee in an enterprise. In context of customer relationship management
market research is conducted by Risual in order to collect information from the customers about
their needs and demands.
Organization or processing of information : At this stage information which has been
entered at first stage are processed by utilizing specialized software. In context of customer
interrelationship management, Electronic commerce on the WEB makes it easy to compile
statistics on actual buyer behavior.
Capturing of information : After addressing the source of information, then next step in
capturing of data. This procedure involves collection of relevant documents and organizing of
information in systematic way.
Storing : Information or knowledge is typically stored in form of knowledge repository
such as data base, reports and documents. There are specialized software which can be utilized
by manager in Risual ltd for managing the information. In context of customer relationship
management, Marketing research software supports statistical analysis of data. It enables the firm
to correlate buyer behavior (Long, 2018.).
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Sharing : It is initiated in order to find out whether knowledge that already exists in the
system can be utilized.
There are basically three major types of process required these are user instructions,
directions for preparation of input by data by preparation personnel. The third phase includes
Operating instructions for computer operations personnel .
TASK 3
P4 Evaluating the way IT system can be utilized to support value added change for improving
business sustainability, operations and performance
Information technological system has bought the biggest transformation in a way
business operates. This has completely changed the complete procedure by which Risual ltd
develops as well as delivers services to customers. Management in Risual ltd can utilize
information technology for sharing of information with its stakeholders, as it will help manager
in making quick decisions. In addition to quick sharing of information is also important for
smooth functioning of an organization. Knowledge management system can be implemented
within an organization., as it can be helpful in promoting the sharing of ideas, opinions which
can be utilized for resolving various business issues. In additional to this, Information system can
be utilized for facilitating business transactions, as this strategy will aid Risual ltd in reducing
transaction cost. Risual ltd need to concentrate on its core competencies. For instance, through
automated supply chains, information sharing and transparency, manufacturers no longer have to
hold raw material stocks ‘just in case’ as supplier has production or logistics problems. By
providing visibility, suppliers essentially become an extension of the manufacturer.
Informational technology system plays crucial role in addressing sustainability. Risual ltd has
implemented information communication technology for minimizing the adverse effect of
changes in external environmental factors on different business procedures. Sustainability can be
defined as the means for survival. This is considered to be as important element which
encourages effective as well as efficient utilization of business resources.
Sustainability issues have direct as well as significant effect on revenue as well as
profitability of firm. In context of Risual ltd an organization can employ information
communication technology as this will help an enterprise in improving business performance.
Information communication technology will also assist business entity in increasing its
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capabilities. In addition to this, information communication technology is expected to assist
Risual ltd in producing useful information from the different data captured by the different
information technological system. Through the Transformation role. Information communication
technology can be utilized for re-engineering business procedures or operations. It can bring a
drastic as well as biggest transformation in a manner Risual ltd executes various business
activities (Kerzne and Kerzner, 2017). Information technology is considered to be as very helpful
in context of managing change at workplace.
M3 Advantages and disadvantages of IT system
Information communication technology when implemented an enterprise can support
collaboration. It can help Risual ltd in ensuring smooth flow of information within an
organization which is very much important for managing change. In addition to this, information
communication technology can be utilized for facilitating internal communication. As this
strategy will provide management an ease in informing workers about new business policies as
well as changes which firm is planning to introduced at workplace. It will also help in improving
workers participation as well as engaged in bringing positive change at workplace.
D3 Provide recommendation for improving IT system
With correct development, deployment and usage of information systems, business can
achieve lower costs, improved productivity, growth in top-line as well as the bottom-line and
competitive advantage in the market. In addition to this, firm can appoint software engineers. IT
management programs can be organized to educate as well as develop workers those who can
effectively manage the planning, designing, selection, implementation, utilization, and
administration of emerging and converging information or communications technologies.
TASK 4
P 5 Recommending practical IT systems solutions for business scenarios which covers range of
business problems experienced at workplace
Risual ltd is the company which is facing the issue in maintaining the balance between
demand as well as supply of services. Due to continuous changes in social factor it has become
challenging for an organization to determine the needs of people in the society. Business entity
in order to resolve such issue can integrate information technology with its marketing activities.
As this will provide management in analyzing the difference between present as well as existing
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market trend. Marketing information system is completed based on external information. It also
consists of two different subsystems which will assist Risual ltd in gathering information or data
about the market place utilizing which an organization will be able to maintain balance between
demand and supply (Nicholas and Steyn, 2017). Electronic commerce on the WEB which is the
part of marketing information system makes easy for management to compile statistics. It also
supports marketing manager in analyzing actual buyer behavior. Marketing information system
also enables management to co-relate buyer behaviour with very detailed geographical variables,
sociology variables, and psycho graphic constituents. The another sub- system is Marketing
intelligence which if implemented at workplace will help an enterprise in gaining competitive
advantage.
M4 Evaluating the way It system support Practical solutions
In addition to this, Risual ltd is due to high competition in an industry in facing issue in
determining the prices for its services. An organization can implement pricing subsystem. D SS
is a system which can be implemented within an organization, as it will enable business entity to
access information or data base which contains industry prices. DSS will assist an organization
in determining the appropriate prices for its services. It will also support an organization in
identifying the suitable pricing strategies which can support firm in attracting customer but
without compromising profits (Avgerou and Walsham, 2017. ).
In addition to this, Information system will provide business entity an opportunity to
finely segment customer groups, and charge different prices depending on the combination of
services.
Another biggest issues faced by Risual ltd is related to the financial forecasting which
has become more complex procedure due to multiple national markets as well as continuous
fluctuations in currency rates. In addition to this, there are many errors in accounting books of
Risual ltd due to change in taxation policy of government.
D4 . Recommendation for an effective monitoring and evaluation of IT system
Business entity in order to deal with such issue can implement spreadsheet templates as
well as Advance accounting software's for preparing the accounts as well as recording the
financial transaction. In order to this, transaction information system can be implemented, as this
will aid enterprise in eliminating the chances of omission of transaction or other types of errors
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in accounting books. It will also enable stakeholder to access the financial information of
company. In addition to this, spreadsheet program can be utilize for preparing budgets for
different department. Information technology infrastructure as well as combined set of
technology is required for developing, testing, monitoring as well controlling IT services.
CONCLUSION
It has been concluded from the report that information technology can be utilized with
different functions within an enterprise. Study has also concluded that information technology
can be very much helpful in resolving various issues. It has been concluded from the project that
information technology assists an organization in bringing positive as well as drastic change in
different business procedures as well as operations. Report has also concluded that integration of
Information technology with other functions can help business entity in gaining competitive
advantage. Study has successfully demonstrated the way Information technology can be utilised
for value added chance in business procedures.
There are various digital strategies have been suggested which can be implemented by an
organization for resolving major issues. It has been suggested that business entity should
integrate Information technology with other functions, as this will help an Enterprise in
achieving goals.
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REFERENCES
Books and Journals
Avgerou, C. and Walsham, G. eds., 2017. Information Technology in Context: Studies from the
Perspective of Developing Countries: Studies from the Perspective of Developing
Countries. Routledge.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Long, R.J., 2018. New office information technology: Human and managerial implications.
Routledge.
Tao, F., Cheng, Y., Zhang, L. and Nee, A.Y., 2017. Advanced manufacturing systems:
socialization characteristics and trends. Journal of Intelligent Manufacturing, 28(5),
pp.1079-1094.
Sun, Z., Strang, K. and Firmin, S., 2017. Business analytics-based enterprise information
systems. Journal of Computer Information Systems, 57(2), pp.169-178.
Kavanagh, M.J. and Johnson, R.D. eds., 2017. Human resource information systems: Basics,
applications, and future directions. Sage Publications.
Hassan, M.U., Iqbal, A. and Iqbal, Z., 2018. Factors affecting the adoption of internet banking in
Pakistan: an integration of technology acceptance model and theory of planned behaviour.
International Journal of Business Information Systems, 28(3), pp.342-370.
Beck, R., Avital, M., Rossi, M. and Thatcher, J.B., 2017. Blockchain technology in business and
information systems research.
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