Business Information Technology Systems Analysis and Application

This report delves into the application and impact of Information Technology (IT) systems across various business sectors, including retail and finance. It analyzes the usefulness of IT systems in diverse organizational contexts, such as human resource management, global data synchronization, financial operations, and marketing, highlighting their contribution to achieving business goals and objectives. The report further explores how IT systems facilitate data storage and processing through knowledge management, customer relationship management, communication management, and data management. It examines how IT systems add value and drive change to improve business performance, sustainability, and operations, using examples from companies like Aldi and HSBC. Finally, the report recommends IT solutions to address various business problems experienced in the workplace.

Business information technology systems

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Analyse usefulness of Information Technology system with various purpose of an
organization.................................................................................................................................3
1.2 IT System helpful for contributed towards the goals and objectives in a specific
organizational context.................................................................................................................4
TASK 2............................................................................................................................................5
2.1 Information technology system will store and process data for knowledge management,
customer relationship management, communication management and data management.........5
TASK 3............................................................................................................................................7
3.1 IT system is applicable for added value and change for improving business performance,
sustainability and operations. .....................................................................................................7
TASK 4............................................................................................................................................8
4.1 Recommend IT system answer for organizations that cover a range of business problems
experienced in the workplace. ....................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Information technology is based on the interconnected system that used for automatically
manage, storage, control, transmission and manipulation etc. This technology is beneficial for
organization to manage the business operations and function in proper manner. Modern business
is depended on the information system where exchange the information from one place to
another. In this report, it will discuss about the reasonable assumption related to different
organization such as retailer, finance and banking. This report will discuss about the Use of IT
system that applicable in the functions of organization. This assignment will describe IT system
that contribute towards the business goals and objectives. Furthermore, This report will discuss
about IT system that help for easily store and process data by using different method such as data
management, communication management, knowledge management and customer relationship
management etc. At last task, It will describe the recommendation that used Information
technology system as a solution in different organization such as HSBC bank to cover the
various range of enterprise problem at their workplace.
TASK 1
1.1 Analyse usefulness of Information Technology system with various purpose of an
organization.
Information technology is increasing the globalization of retailing, banking and finance
sector that provide the best services therefore, it also increases the significant role in the
organization. IT system plays important role in the organization to manage the complex business
operations in effective manner.
 Human resource management - The retailer business always used the information
technology system that maintain the information and details of consumer in proper
manner. It is required for business to collect all large amount data that convert into the
useful information which is essential for organization (Abdel-Basset and Mohamed,
2018). In ALDI, Human resource manager is used IT system for increasing transparency
between the system and also obtain the better tracking integrate system for checking the
details of sales and customers.
 Global data Synchronization- Retailer business such as Aldi is used the electronic
product coding that supply the chain become more effective and efficient. It enables to
used the real time data that invent the different level. Information technology system is

the best technique to help the consumers to provide the services and facilities. This
technique will synchronize the data in the form of collection of sets.
 Financial operations- IT system is more useful for the fiancé company such as JP
Morgan firm that considered the maintain the financial transactions. This system will
help for calculate all the entire budget and interest of loan principal, actual estimate of
investment of returns therefore, JP Morgan is borrowed the money to expand the business
operations and functions all over the world (Aydalot and Keeble, 2018). By using IT
system, this organization is easily and securely transfer the data to online and records all
the transfers which beneficial for the simply bookkeeping. Information technology is a
system that allows for easily compared with the account balance of user and also decide
to allow the transactions at the times of holidays and weekends etc.
 Marketing- The modern technology in the banking sector to provide the better facilities
to their employee to transfer the funds from one account to another by using e- banking
technology. E- banking is also marketing option to provide the services for consumers to
manage their task in proper manner (Business information system, 2017). Many banks
are used IT system to modify into the modernized ways and provide the services and
facilities with the help of electronic devices For Example- HSBC bank is used the E-
banking technology to offers to their customers such as ATM, electronic data
interchange, Credit card and debit card, Internet banking and mobile banking etc. These
are the modern technology that beneficial for organization to maintain their business
operations and function in effective manner. This organization is promoting their new
technology with the help of e- banking where all customer is used this services in proper
manner.
1.2 IT System helpful for contributed towards the goals and objectives in a specific
organizational context
Information technology is a process or technique to maintain the services of business
process and it can be achieve their goals or objectives by using IT system. It plays important role
in the business development to expand their branches all over the world.
Modern technology is already maintain their position in marketplace and increasing the
business activities across the world. Many banks used the block chain technology which is based
on the fundamental transform technique in the banking and financial services that provide the

facilities such as Bit coin or encrypted packet to secure their transactions because there are many
attacker affect the data that's why, banking sector is added computer code or encryption for
maintaining the cyber security (Cognini and et.al., 2018). HSBC are used this type of IT system
to provide the safety and security in the business operations and functions. In this way, many
customer free to transfer the money from one account to another. In this way, it can be increased
the popularity all over the world. In this way, banks will maintain their position in marketplace
and achieve their goals and objectives. Mobile and digital banking is the best IT system that
applicable in the banking sector because it is the fastest and efficient technique for increasing the
growth or development. Customer can used the mobiles phone, web platform to check their
accounts balance. It is the simplest technique to choose the payment option to pay in easily. In
this way, many customers engaged with this technology that help for organization to expand
their business and increasing growth and development.
HSBC is applied the new concepts and technology to meet the goals and objective of
business where this organization is planning the strategies with the help of IT expert that work on
particular technology to analyse the entire benefits and cost of IT investment. This organization
is used the cloud base VIP communication channel that provide to interact with the customers to
identifying their need and requirement (Cognini and et.al., 2018). It is based on IT system to
integrate with messaging, email, video and voice which easily access the mobile phones and
desktop to send the messages from one device to another. HSBC is based on the commercial and
financial banking services provide the online options therefore, client can directly check the
services. Customer can access the website with the help of mobile application and also order the
product by online mode.
TASK 2
2.1 Information technology system will store and process data for knowledge management,
customer relationship management, communication management and data management.
A data processing system is basically combination of machines, processes and people
those all are participating for managing the input that generate output in effective ways. Input
and output are interpreted as facts and information which are depended on the interpretation
relation in the system(Cognini and et.al., 2018). Many organizations used IT system that store
and process the data with the help of knowledge management, communication management, data
management etc. These are different process that can manage the data in proper manner.

Knowledge management- It is a systematic management process of organization for the
purpose of creating value and tactical strategic requirements. It is implies to build strong
relationship with the firms for achieving their objective by using strategies. This process will
help for managing the business operations and functions in effective ways. Knowledge
management process refer any type of IT system to store and retrieve data. In this way, it can
easily identify the correct location of data sources or capture and use the knowledge in growth
and development. Knowledge process is also useful for improvement of business process in each
and every department by using the information technology system. For Example - JP Morgan is
firm basically used the Big data to secure their financial information related customers. This
technology will provide the best services to maintain their business all operations in proper
manner. Knowledge management is systematically process to store the data effectively and
efficiently.
Customer relationship management- It is a type of strategy that created by the
Manager to manage all the information such as customer and management. This process will
help for creating an effective relationship between the customer. Many firm like Aldi is used the
customer relationship software to directly interact with the people to identify their need and
requirement. This firm is mainly targeting the potential customer which help for increasing the
productivity and profitability in marketplace (Kamariotou and Kitsios, 2018). This organization
is referring the CRM system tool that manage the workflow processes, contact management and
sales management etc. This is the best platform for providing the clear overview of customers
and give more option to client where they can show their real interest towards the product and
services. In this way, this firm is collecting all the information
Data management- IT system is enhancing technology which contain the set of
components that work together to store and manage all the data processing. It supports to the
firm when they perform different role in the organization such as decision making,
communication, data analysis and record keeping etc. IT system is the most significant boost
process of organization performance that help to research and develop the new ideas to generate
more revenue and also engaged with the customer to solve their problems. IT system is
beneficial to complete the task on time (Sun and et.al., 2018). For Example- JP Morgan firm is
used the business intelligence system which is the fastest technology that allow creating accurate
reporting and take better decision and resource allocations. In this way, It is beneficial for the

data visualization to analyse the large amount of information for the future growth and
development.
Communication management- Communication management can be happen by using
CCM software that enable to use in the organization to manage the communication between the
customers across the world. It also includes email, text messages, web pages and printed
documents etc. These are different type of communication platform for sharing the information
from place to another. Aldi is also used this software to deliver the communication in the form of
different segments. CCM software allow the firm to implement new approach for exchanging the
information and improving the ability to maintain the relationship between the stakeholders and
customers.
TASK 3
3.1 IT system is applicable for added value and change for improving business performance,
sustainability and operations.
Information technology is a system that concern about the growth and development of
business process. This technology will help for added more value to maintain the enterprise
operations and functions in proper manner (Paul and Ghose, 2018). Many firms are used the MIS
software to plan an effective strategy to mange the entire process in effective ways. This
software will help for creating chart and graph to calculate the overall performance of
organization and also calculate the percentage to increase or decrease the sales volume. Aldi firm
is basically used this software to measure the needs of customers and resources that implements
in the business growth and development.
IT system is store all the manufacture management and use of information technology to
minimize the damage of business environment. It is a method or process for producing the
various type of products that doesn't harm the business environment (Kasemsap, 2018). In this
way, it also reduces the harmful chemical that used n the product development. The organization
used the different equipment such as note books, servers, energy efficient desktops, and many
more IT equipment which manage the entire life cycle and maintain the power of consumptions.
In this way, IT system will help for maintaining the sustainability of environment.
Business performance is main part of each and every organization. It is essential for
growth and development to manage their entire task of organization. For example- Aldi is large

organization that involve to collect large amount of data and information by using BI tools that
market product assists for business process. IT system is strongly influenced the enterprise to
increase their balance score card and frame work in proper manner. In this way, They also
identified that how to track all records in proper manner.
TASK 4
4.1 Recommend IT system answer for organizations that cover a range of business problems
experienced in the workplace.
IT system is a modern technology for business development process that provide many
facilities and services to their customers but sometimes, IT system is challenging in the business
management process where the organizations such as Aldi, HSBC bank and JP Morgan firm has
performed unique operations and functions.
In Aldi, the Advanced technology is rapidly growing factors in all media therefore,
manager is performed different functions to identified the competition pressure in marketplace
where employee implements the new technology but the problem whereas new technology can
be work on the best interest and also challenges between the users and markets.
Another problem comes under the hardware and software architecture. New application
cab be build for the purpose of open architecture that run on any platform or database system
that's why, it is used the cloud computing technology to maximizing the security and safety in
the data. It can be create portable application which is beneficial for the business process. The
organization may used the external and internal cloud servers that hold the entire system and
provide the cloud based solution in the new applications (Metallo, and et.al., 2018).
In HSBC bank, The biggest challenges and problem at the workplace is unstructured
data. This is the important part of organization to maintain their information and data in the form
of different formats such as email, formatted document, blogs voice, video and input sensors etc.
Unstructured data is more efficient that structured data but it is difficult for unstructured data to
identify the interrelationship between the informations. Unstructured data can included such as
social networks, communities and groups (Nair and Dreyfus, 2018). The best solution of
unstructured data is data mining process that collect all the information in proper manner and it
will be easy for organization to understand the customers and market values. Big data analytics is

a process tat help for generating the variety of real time data on the demand of usable
informations which needed for the business development and growth.
In JP Morgan, it must automatically discover the virtual and physical environment that
integrated with the both environment and also monitoring and managing the business task and
operations in effective manner. It is needed for combined the physical and virtual server to move
form one host to another. This process will beneficial for business process because sometimes,
devices cannot able to connected with each other so that the entire system become slow.
CONCLUSION
As per discussion, it concluded that IT system is main part of organization to handle the
business complexity and functionality in proper manner. This system is managing the store and
processing of data in the organizations. This technology is beneficial for organization to manage
the business operations and function in proper manner. In this report, it can be describe about IT
system that useful in the business operations and functions. This assignment describe IT system
that contribute towards the business goals and objectives. It summarized IT system that help for
easily store and process data by using different method such as data management,
communication management, knowledge management and customer relationship management
etc. Afterwards, recommended that IT system as a solution in organization to cover the various
range of enterprise problem at their workplace.

REFERENCES
Books and Journals:
Abdel-Basset, M. and Mohamed, M., 2018. The role of single valued neutrosophic sets and
rough sets in smart city: imperfect and incomplete information
systems. Measurement, 124. pp.47-55.
Aydalot, P. and Keeble, D., 2018. High technology industry and innovative environments: the
European experience. Routledge.
Cognini, R. and et.al., 2018. Business process flexibility-a systematic literature review with a
software systems perspective. Information Systems Frontiers, 20(2). pp.343-371.
Kamariotou, M. and Kitsios, F., 2019. Strategic information systems planning. In Advanced
Methodologies and Technologies in Business Operations and Management (pp. 535-546).
IGI Global.
Kasemsap, K., 2018. The roles of information technology and knowledge management in project
management metrics. In Global Business Expansion: Concepts, Methodologies, Tools,
and Applications (pp. 1191-1221). IGI Global.
Metallo, C and et.al., 2018. Understanding business model in the Internet of Things
industry. Technological Forecasting and Social Change.
Nair, A. and Dreyfus, D., 2018. Technology alignment in the presence of regulatory changes:
The case of meaningful use of information technology in healthcare. International journal
of medical informatics, 110. pp.42-51.
Paul, P.K. and Ghose, M.K., 2018. A Novel Educational Proposal and Strategies Toward
Promoting Cloud Computing, Big Data, and Human–Computer Interaction in Engineering
Colleges and Universities. In Advances in Smart Grid and Renewable Energy (pp. 93-
102). Springer, Singapore.
Sun, Q. and et.al., 2018. Digital empowerment in a WEEE collection business ecosystem: A
comparative study of two typical cases in China. Journal of Cleaner Production, 184.
pp.414-422.

Online:
Business information system, 2017. [online] Avilable
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