IT Write Up on ICT and Knowledge Management: Solutions and Analysis

This IT write-up explores the application of ICT in knowledge management, focusing on how ICT facilitates the capture, storage, sharing, and dissemination of knowledge within enterprises. It discusses the importance of ICT infrastructure and tools for effective knowledge management, including knowledge portals, DBMS systems, and data mining. The write-up also delves into building an information-based culture within an organization, outlining key components such as values, assumptions, and artifacts. Furthermore, it differentiates between ontology and knowledge ontology, highlighting their distinct characteristics and representations. Finally, the document examines the differences between tacit and explicit knowledge, emphasizing their equal importance in knowledge management. The write-up provides a comprehensive overview of these concepts, supported by relevant references.

Running Head: IT WRITE UP 0
IT Write Up
ICT and knowledge management
(Student details :)
4/10/2019

IT Write Up 1
Contents
IT Write Up................................................................................................................................2
Solution 1...................................................................................................................................2
Solution 2...................................................................................................................................2
Solution 3...................................................................................................................................3
Solution 4...................................................................................................................................3
References..................................................................................................................................4

IT Write Up 2
IT Write Up
Solution 1
ICT majorly assist us for capturing knowledge and its effecting management. In this context, ICT
allows as well as provides the inclusive infrastructure and management tools for capturing knowledge
through knowledge management (KM) processes within enterprises. In addition, for successful capturing
knowledge through KM, assessment as well as defining ICT abilities is important. ICT facilitates as well as
supports KM processes like capture, storage, sharing, retrieval, collaboration as well as dissemination. Here,
ICT utilize tools as well as networks for enabling KM for people (Allee 2016). In this way, ICT supports
and assists us for managing and capturing knowledge through knowledge portals, DBMS systems, Data
Mining, Data warehouse, Academic content and their exchange, electronic document management system,
individual communities of interests along with the communities of practices (Gao, Li and Clarke 2015).
Solution 2
As we know that it is very important to have an information based culture and hence here we will
discuss major components which would assist a new organization while building an info culture (Baloh,
DEsouza and Paquette 2017).
An organizational culture is a modern addition to global vocabulary since the 1980s. In this context,
organizational culture of a new organization will majorly involve how that organization will function as well
as express itself (Gao, Li and Clarke 2015). In addition, information culture will define the personality of
new organization and hence encompasses three major components:
1. Values: this component will be helping new organization for having an info culture by clearly
defining what organization does, their mission.
2. Assumptions: these are the attitudes based on company actions which will inform what
organization’s employees think
3. Artifacts: this component represents in terms of products, publications, technologies, processes,
location, dress code, and architecture (Gao, Li and Clarke 2015).
Solution 3
In order to find the difference between ontology and knowledge ontology, ontology typically
describes the properties, types, as well as interrelationships amid entities. On the other hand, knowledge
ontology is an assemblage of entities where the properties and types have pre-defined values declared for
them. In knowledge ontology, relationships amid entities are mapped in terms of a knowledge graph (Baloh,
DEsouza and Paquette 2017).
In this way, major difference among the two is that Ontology refers as a description of how an actual
object can be represented, whereas knowledge ontology is a digital representation of Ontology like
computing science concepts: structs, graphs, classes and trees.
Solution 4
There are so many major differences between tacit and explicit knowledge. Although, both are the
completely different KM approaches yet both types of knowledge are equally important to KM. In this way,
it is hard or impossible to define which knowledge has the greater value over the others (Allee 2016).
Tacit knowledge is all about knowing-how of the situation. In addition, knowledge resides in the
human-mind from experiences and jobs come under this category (Gao, Li and Clarke 2015). On the other
hand, explicit knowledge is all about knowing-that which means knowledge codified as well as digitized
within books, reports, documents and memos comes under this category (Bosua and Venikitachalam 2015).

IT Write Up 3
Both knowledge management approaches are equally important as explicit knowledge is already codified
whereas tacit knowledge is embedded in the human minds.
References
Allee, V. “12 Principles of knowledge management.” Training and development 51, no. 11 (2016): 71-74.
Baloh, P., k.c. DEsouza, and S. Paquette. The concept of knowledge. Eds. New York: Neal-Schuman
Publishers Inc., 2017.
Bosua, R., and K. Venikitachalam. “Aligning strategies and processes in knowledge management: a
framework.” Journal of Knoledge Management 17, no. 3 (2015): 331-346.
Gao, F., M. Li, and S. Clarke. “Knowledge, management, and knowledge management in business
operations.” Journal of Knowledge Management 12, no. 2 (2015): 3-17.