ITC505 ICT Project Management: A Report on Teamwork and Reflection
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This report delves into teamwork and reflection within the context of ITC505 ICT Project Management, focusing on the development of the i-Crop system for Globex Corp by Virtucon. It includes a project overview, detailing the system's motive to enhance transaction transparency and efficiency. The report outlines a team charter, specifying required skills for roles like analyst, project manager, software designer, and application developer. Meeting scenarios and team rules are described to ensure effective collaboration. A communication plan is presented, and reflections on team experiences are shared, comparing them with leadership qualities. The document emphasizes the importance of teamwork, clear communication, and ethical conduct for successful project completion. Desklib is your go-to for more solved assignments and study resources.
ITC505 - ICT Project Management
Assessment item 2: Team work and reflection
1
Assessment item 2: Team work and reflection
1
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Contents
Introduction......................................................................................................................................3
Part One: Project Name / Team / Description................................................................................. 4
Project Overview.........................................................................................................................5
Motive of the system................................................................................................................... 5
Team Charter............................................................................................................................... 6
Meeting Scenarios....................................................................................................................... 8
Team rules and expectations......................................................................................................10
Views from Previous experiences.........................................................................................10
Team values that are expected from the members of the team..............................................10
Code of ethics required to be followed in the team...............................................................11
Rules and expectations from team members.........................................................................11
Part 2: Learning Cycles................................................................................................................. 13
Team meetings structure............................................................................................................13
Assigning roles prior to meeting................................................................................................13
Part 3: Communication plan of the Project....................................................................................16
Communication plan for i-Crop.................................................................................................16
Part 4: Reflection........................................................................................................................... 19
Experience gained from working in a team............................................................................... 19
Comparing the experience with leadership quality...................................................................19
Conclusion..................................................................................................................................... 21
References......................................................................................................................................22
2
Introduction......................................................................................................................................3
Part One: Project Name / Team / Description................................................................................. 4
Project Overview.........................................................................................................................5
Motive of the system................................................................................................................... 5
Team Charter............................................................................................................................... 6
Meeting Scenarios....................................................................................................................... 8
Team rules and expectations......................................................................................................10
Views from Previous experiences.........................................................................................10
Team values that are expected from the members of the team..............................................10
Code of ethics required to be followed in the team...............................................................11
Rules and expectations from team members.........................................................................11
Part 2: Learning Cycles................................................................................................................. 13
Team meetings structure............................................................................................................13
Assigning roles prior to meeting................................................................................................13
Part 3: Communication plan of the Project....................................................................................16
Communication plan for i-Crop.................................................................................................16
Part 4: Reflection........................................................................................................................... 19
Experience gained from working in a team............................................................................... 19
Comparing the experience with leadership quality...................................................................19
Conclusion..................................................................................................................................... 21
References......................................................................................................................................22
2
Introduction
Virtucon is one of the leading software and application developers in the Riverine region of
Australia. It has been identified that it is required by the company to develop a new software
system such that it might be able to effectively and efficiently take care of the online payments
and methods. The software would be developed for Globex Corp. Globex is one of the leading
farm and agro-based organization. The system would be developed for online transactions such
that the farmers of the company would be able to sell their crops and the customers would be
able to place their bids as well. The system will introduce transparency in the operations of the
business and the clients would be able to get the best product for the price that is being offered
by them. The system that is being developed is named i-Crop.
Being a long-standing client of Globex, it is important for Virtucon to take into consideration
that the best services should be delivered. In order to ensure the same, Virtucon has made sure
that the current systems of the company are not replaced. For this, the company has developed a
detailed project management plan which will discuss and provide deep insights into the various
essentials of project management and development such as communication plan, stakeholder
management, project description etc. These are the essential constraints and topic which would
be covered in this report.
3
Virtucon is one of the leading software and application developers in the Riverine region of
Australia. It has been identified that it is required by the company to develop a new software
system such that it might be able to effectively and efficiently take care of the online payments
and methods. The software would be developed for Globex Corp. Globex is one of the leading
farm and agro-based organization. The system would be developed for online transactions such
that the farmers of the company would be able to sell their crops and the customers would be
able to place their bids as well. The system will introduce transparency in the operations of the
business and the clients would be able to get the best product for the price that is being offered
by them. The system that is being developed is named i-Crop.
Being a long-standing client of Globex, it is important for Virtucon to take into consideration
that the best services should be delivered. In order to ensure the same, Virtucon has made sure
that the current systems of the company are not replaced. For this, the company has developed a
detailed project management plan which will discuss and provide deep insights into the various
essentials of project management and development such as communication plan, stakeholder
management, project description etc. These are the essential constraints and topic which would
be covered in this report.
3
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Part One: Project Name / Team / Description
Project description is one of the most essential constraints in the project. The project description
is the main document which provides specific and clear details about the project. I-Crop is one of
the most advanced online payment systems that would be implemented by Globex into their
operative systems. The project would not only help the company to manage the transaction but
will also help the clients and customers of the company to transparently conduct a transaction but
will also help the organisation to increase its goodwill in the market by making use of best and
updated systems (C hoi et. al., 2018). The description of the project that would be implemented
by the company in its systems has been provided below as follows:
Title Description
Project Name i-Crop
Associated Party 1 Virtucon website
Associated Party 2 Globex Corp.
Project branch ICT technology
Type of project Online cash management and payment system
Location Australia
Description of team: teamwork in the development of the project is one of the most essential
considerations that helps in ensuring the successful completion of the project. This makes its
primary responsibility of the manager to ensure that the project team is critically evaluated and
selected. Teamwork also helps in creation of human synergy and it helps in amplification of the
individual results to team results (Woodcock, 2017) . This signifies the individual contribution
made by each member of the team. The team description which will help in the development of
i-Crop has been provided below as follows:
List of Team Members
S. no. Name Contact number
1 Member 1
4
Project description is one of the most essential constraints in the project. The project description
is the main document which provides specific and clear details about the project. I-Crop is one of
the most advanced online payment systems that would be implemented by Globex into their
operative systems. The project would not only help the company to manage the transaction but
will also help the clients and customers of the company to transparently conduct a transaction but
will also help the organisation to increase its goodwill in the market by making use of best and
updated systems (C hoi et. al., 2018). The description of the project that would be implemented
by the company in its systems has been provided below as follows:
Title Description
Project Name i-Crop
Associated Party 1 Virtucon website
Associated Party 2 Globex Corp.
Project branch ICT technology
Type of project Online cash management and payment system
Location Australia
Description of team: teamwork in the development of the project is one of the most essential
considerations that helps in ensuring the successful completion of the project. This makes its
primary responsibility of the manager to ensure that the project team is critically evaluated and
selected. Teamwork also helps in creation of human synergy and it helps in amplification of the
individual results to team results (Woodcock, 2017) . This signifies the individual contribution
made by each member of the team. The team description which will help in the development of
i-Crop has been provided below as follows:
List of Team Members
S. no. Name Contact number
1 Member 1
4
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2 Member 2
3 Member 3
4 Member 4
Project Overview
It has been found that there is a need to develop a transparent system such that the clients and
consumers are able to make transaction ins a hassle-free manner. The product offering and its
bids by the traditional method are taking time due to which it is required by the company to
ensure that these operations are conducted in a rapid pace and speed. This makes it important for
the project manager of the company to develop a system for the same (Yang et. al., 2015). in
order to do so, the company has approached its oldest software and computing solutions provider
Virtucon. The project that would be developed by Virtucon is named as i_Crop. I-Crop is an
online payment and sales system which allows the clients and suppliers that are associated with
Globex to make offerings about their products. This also allows the customers to see those offers
and make bids according to their needs and requirements. The transaction and payment would be
done entirely over the gateway of the system and this will also boost up the speed of operations
as well.
Motive of the system
The motive of the system has been provided below as follows:
To remove the interference of middleman from a transaction between consumers and
suppliers;
To ensure that transaction is being done in an efficient and fast;
To introduce transparency into the transactions;
To provide a hassle-free experience to both customers and suppliers
5
3 Member 3
4 Member 4
Project Overview
It has been found that there is a need to develop a transparent system such that the clients and
consumers are able to make transaction ins a hassle-free manner. The product offering and its
bids by the traditional method are taking time due to which it is required by the company to
ensure that these operations are conducted in a rapid pace and speed. This makes it important for
the project manager of the company to develop a system for the same (Yang et. al., 2015). in
order to do so, the company has approached its oldest software and computing solutions provider
Virtucon. The project that would be developed by Virtucon is named as i_Crop. I-Crop is an
online payment and sales system which allows the clients and suppliers that are associated with
Globex to make offerings about their products. This also allows the customers to see those offers
and make bids according to their needs and requirements. The transaction and payment would be
done entirely over the gateway of the system and this will also boost up the speed of operations
as well.
Motive of the system
The motive of the system has been provided below as follows:
To remove the interference of middleman from a transaction between consumers and
suppliers;
To ensure that transaction is being done in an efficient and fast;
To introduce transparency into the transactions;
To provide a hassle-free experience to both customers and suppliers
5
Team Charter
Team charter can be defined as the document which identifies the roles and responsibilities of
the persons that are associated with the development of the project. It also outlines the skills that
are required in order to signify their role and contribution in the development of the project. The
team charter for the development of i-Crop has been provided below as follows:
S.N
o
Title Knowledge and skills required
1 Company
analyst
It is important for the analyst of the company to show effective
communication skill such that he might be able to facilitate meetings
with clients and stakeholders of the project. It should be noted that in
the development of project there might be various issues and problems
faced. It is the duty of company analyst to possess problem-solving
skills. In order to do the same, it is also important to possess criteria
thinking and analysing skills (Takey & Carvalho, 2015).
2 Project
manager
The project manager is the person that is responsible for timely and
successful completion of the project. In order to do the same, the
project manager of the company is required to possess the skill of
scheduling and project planning. It is also important that the project
manager is able to determine the risks in project and also makes a
budget for the same. a project manager is also able to have effective
leadership and management skills as well (Takey & Carvalho, 2015).
3 Software
designer
The software designer that would be working to develop the system
should be well equipped with the knowledge regarding Java,
Netbeans, C++, PERL, PHP, CSS etc. He should also possess the
knowledge regarding managing and work with SEO (Card, 2017). It is
important for the software designer to possess communication skills
such that he might be able to conduct meetings with consumers and is
also able to understand their requirements regarding the project as
well.
4 Application Application developer for i-Crop is required to have a good sense of
6
Team charter can be defined as the document which identifies the roles and responsibilities of
the persons that are associated with the development of the project. It also outlines the skills that
are required in order to signify their role and contribution in the development of the project. The
team charter for the development of i-Crop has been provided below as follows:
S.N
o
Title Knowledge and skills required
1 Company
analyst
It is important for the analyst of the company to show effective
communication skill such that he might be able to facilitate meetings
with clients and stakeholders of the project. It should be noted that in
the development of project there might be various issues and problems
faced. It is the duty of company analyst to possess problem-solving
skills. In order to do the same, it is also important to possess criteria
thinking and analysing skills (Takey & Carvalho, 2015).
2 Project
manager
The project manager is the person that is responsible for timely and
successful completion of the project. In order to do the same, the
project manager of the company is required to possess the skill of
scheduling and project planning. It is also important that the project
manager is able to determine the risks in project and also makes a
budget for the same. a project manager is also able to have effective
leadership and management skills as well (Takey & Carvalho, 2015).
3 Software
designer
The software designer that would be working to develop the system
should be well equipped with the knowledge regarding Java,
Netbeans, C++, PERL, PHP, CSS etc. He should also possess the
knowledge regarding managing and work with SEO (Card, 2017). It is
important for the software designer to possess communication skills
such that he might be able to conduct meetings with consumers and is
also able to understand their requirements regarding the project as
well.
4 Application Application developer for i-Crop is required to have a good sense of
6
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developer designing and have an effective understanding of the interface as well.
It is important that the application developer should be creative as
well which will enhance the final product. Technical skills that are
required by the application developer include command on HTMS,
CSS and CMS. The application developer should also be able to the
use the master control version as well (Card, 2017).
5 Maintenance
manager
After the system is developed it is essential that the product should be
maintained which will ensure working of the system effectively in the
long run. This calls for appointment of the maintenance manager that
is required to possess administrative and planning skills. The
maintenance manager should be responsible enough which will ensure
that he keeps a constant check on security and safety of the
application.
6 Financial
analyst
The financial analyst is required to have proper knowledge about the
total cost of the project. It is required that the analyst should develop a
constructive breakdown structure for the same
7 Testing
personnel
The testing manager of the project should be able to understand the
working of the software and use QA tools and processes as well. The
manager should also have effective knowledge about the trends
related to technological advancement. He should also be able to test
the code and document the test plans and research new tools for
testing as well. The testing personnel should also be able to identify
various problems as well such that loopholes and bugs can be tested
(Sekaran & Bougie, 2016).
8 Database
manager
The database manager of the company plays a critical part in the
development of the project. This makes it important that he should
have effective database management and modelling skills. He should
be able to ensure metadata management, data security and data
integrity stay to the optimum levels. The database manager should
also possess critical knowledge regarding business management and
ERP as well.
7
It is important that the application developer should be creative as
well which will enhance the final product. Technical skills that are
required by the application developer include command on HTMS,
CSS and CMS. The application developer should also be able to the
use the master control version as well (Card, 2017).
5 Maintenance
manager
After the system is developed it is essential that the product should be
maintained which will ensure working of the system effectively in the
long run. This calls for appointment of the maintenance manager that
is required to possess administrative and planning skills. The
maintenance manager should be responsible enough which will ensure
that he keeps a constant check on security and safety of the
application.
6 Financial
analyst
The financial analyst is required to have proper knowledge about the
total cost of the project. It is required that the analyst should develop a
constructive breakdown structure for the same
7 Testing
personnel
The testing manager of the project should be able to understand the
working of the software and use QA tools and processes as well. The
manager should also have effective knowledge about the trends
related to technological advancement. He should also be able to test
the code and document the test plans and research new tools for
testing as well. The testing personnel should also be able to identify
various problems as well such that loopholes and bugs can be tested
(Sekaran & Bougie, 2016).
8 Database
manager
The database manager of the company plays a critical part in the
development of the project. This makes it important that he should
have effective database management and modelling skills. He should
be able to ensure metadata management, data security and data
integrity stay to the optimum levels. The database manager should
also possess critical knowledge regarding business management and
ERP as well.
7
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8
Meeting Scenarios
Member meets 1
Meeting topic Timings for meeting Actions required to
be implemented
Viewpoints of the
majority
Planning and
discussing the
design of application
1st slot: 10 AM to 1
PM
Planning the design
and interface of the i-
Crop application
Majority of the team
members have agreed
upon the design that
has been chosen.
2nd slot: 3 PM to 6
PM
Discussing the
methods that are
required to be taken
such that best design
and structure of the
application can be
made
Majority of the
members have agreed
to the methods that
have been seeking to
develop the interface
of the application.
Member meets 2
Meeting topic Timings for meeting Actions required to
be implemented
Viewpoints of the
majority
Discussing the cost
implied in the
development of the
application system
1st slot: 10 AM to 1
PM
Planning the total
cost that would be
implied in the
development of the
system.
During the discussion
of the total cost that
would be implied in
order to impellent the
system, it has been
identified that the
reactions were mixed
as there were some
members that did not
agree to the current
9
Member meets 1
Meeting topic Timings for meeting Actions required to
be implemented
Viewpoints of the
majority
Planning and
discussing the
design of application
1st slot: 10 AM to 1
PM
Planning the design
and interface of the i-
Crop application
Majority of the team
members have agreed
upon the design that
has been chosen.
2nd slot: 3 PM to 6
PM
Discussing the
methods that are
required to be taken
such that best design
and structure of the
application can be
made
Majority of the
members have agreed
to the methods that
have been seeking to
develop the interface
of the application.
Member meets 2
Meeting topic Timings for meeting Actions required to
be implemented
Viewpoints of the
majority
Discussing the cost
implied in the
development of the
application system
1st slot: 10 AM to 1
PM
Planning the total
cost that would be
implied in the
development of the
system.
During the discussion
of the total cost that
would be implied in
order to impellent the
system, it has been
identified that the
reactions were mixed
as there were some
members that did not
agree to the current
9
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pricing scheme of the
project.
2nd slot: 3 PM to 6
PM
Identifying the
resources that would
be required in order
to develop the
system. It is inclusive
of human as well as
the material resources
that would be
required.
All the members have
agreed to the human
and material resource
requirements that
would help in
successful
completion of the
project.
Meeting 3
Meeting topic Timings for meeting Actions required to
be implemented
Viewpoints of the
majority
Discussing the
performance of the
system after
conducting tests
1st slot: 10 AM to 1
PM
Discussing the
performance of the
system after
conducting the
successful tests on
the working of
system
It should be noted
that there were
various issues that
were found in the
working of the
system. Apart from
small bugs, the
software ran
successfully and all
the members of the
team were happy and
satisfied after its
performance
2nd slot: 3 PM to 6
PM
Implementing
methods to resolve
It should be noted
that there are several
10
project.
2nd slot: 3 PM to 6
PM
Identifying the
resources that would
be required in order
to develop the
system. It is inclusive
of human as well as
the material resources
that would be
required.
All the members have
agreed to the human
and material resource
requirements that
would help in
successful
completion of the
project.
Meeting 3
Meeting topic Timings for meeting Actions required to
be implemented
Viewpoints of the
majority
Discussing the
performance of the
system after
conducting tests
1st slot: 10 AM to 1
PM
Discussing the
performance of the
system after
conducting the
successful tests on
the working of
system
It should be noted
that there were
various issues that
were found in the
working of the
system. Apart from
small bugs, the
software ran
successfully and all
the members of the
team were happy and
satisfied after its
performance
2nd slot: 3 PM to 6
PM
Implementing
methods to resolve
It should be noted
that there are several
10
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the issues and
loopholes have been
found in the
development of the
system
methods that can be
effectively taken into
consideration. These
methods were argued
upon by the team
members that are
indulged in the
development of the
project.
Team rules and expectations
Views from Previous experiences
As a senior manager of IT project, it is my duty to effectively manage and coordinate the
working of team such that the team might be able to complete the project in a successful manner
and also in the stipulated time as well. From my previous experiences in the same field, it has
been made sure that it is important for me to ensure that the clients and consumers are respected
and the system developed is effectively able to address their needs and expectations as well. In
order to do the same, it is important that I should also conduct employee meeting and also train
them as well such that they might be able to work in an effective and efficient manner (Cox &
Bobrowski, 2016). Effective decision making is one of the most essential and critical
requirements of the project that might help in ensuring that the project enhances the value of
organisation.
Goal of the team: To achieve the main motive of successful development of i-Crop system and
enhance the value of consumers of the company.
Team values that are expected from the members of the team
There are some core values that the project manager of the organisation that the project manager
of the company wants to indulge in each and every member of team. These can also be stated as
the DNA that is required in the team. Team values can enhance the working of the team also this
11
loopholes have been
found in the
development of the
system
methods that can be
effectively taken into
consideration. These
methods were argued
upon by the team
members that are
indulged in the
development of the
project.
Team rules and expectations
Views from Previous experiences
As a senior manager of IT project, it is my duty to effectively manage and coordinate the
working of team such that the team might be able to complete the project in a successful manner
and also in the stipulated time as well. From my previous experiences in the same field, it has
been made sure that it is important for me to ensure that the clients and consumers are respected
and the system developed is effectively able to address their needs and expectations as well. In
order to do the same, it is important that I should also conduct employee meeting and also train
them as well such that they might be able to work in an effective and efficient manner (Cox &
Bobrowski, 2016). Effective decision making is one of the most essential and critical
requirements of the project that might help in ensuring that the project enhances the value of
organisation.
Goal of the team: To achieve the main motive of successful development of i-Crop system and
enhance the value of consumers of the company.
Team values that are expected from the members of the team
There are some core values that the project manager of the organisation that the project manager
of the company wants to indulge in each and every member of team. These can also be stated as
the DNA that is required in the team. Team values can enhance the working of the team also this
11
might also help in making sure that the team is working in a smooth and efficient manner as
well. The core values that are expected in the management and development team of i-Crop are:
Listening to ideas from each team member with an open mind and without any
interruption as well.
Sharing the knowledge and experience in the team meetings such that personal and
professional development of the employees can be enhanced.
The key decisions in the team should be based on the reasoning and practicality and not
on the basis of rank.
The team culture should be based on responsibility and not on blame.
The operations of the team should be targeted to improve the experience of consumers.
Team should also strive for continuous and rapid development as well.
Team members should behave with integrity (McChrystal, 2015).
Team members should positively challenge destructive and dishonest practices in the
development of the team.
Code of ethics required to be followed in the team
The ethical code that is required to be followed during the development of the project have been
stated below as follows:
Consumer satisfaction should be the main focus of the team;
There should be no deviation in the quality of the project that is being completed;
The team members are required to show honest and competent behaviour towards the
development of the project;
All the members of the team are required to show a professional code of conduct until the
project is completed in a successful manner (Brewer, 2015).
Rules and expectations from team members
The rules and expectations from the team have been presented below as follows:
It is required that the team should initiate the project on time such that the completion can
also be ensured on time;
12
well. The core values that are expected in the management and development team of i-Crop are:
Listening to ideas from each team member with an open mind and without any
interruption as well.
Sharing the knowledge and experience in the team meetings such that personal and
professional development of the employees can be enhanced.
The key decisions in the team should be based on the reasoning and practicality and not
on the basis of rank.
The team culture should be based on responsibility and not on blame.
The operations of the team should be targeted to improve the experience of consumers.
Team should also strive for continuous and rapid development as well.
Team members should behave with integrity (McChrystal, 2015).
Team members should positively challenge destructive and dishonest practices in the
development of the team.
Code of ethics required to be followed in the team
The ethical code that is required to be followed during the development of the project have been
stated below as follows:
Consumer satisfaction should be the main focus of the team;
There should be no deviation in the quality of the project that is being completed;
The team members are required to show honest and competent behaviour towards the
development of the project;
All the members of the team are required to show a professional code of conduct until the
project is completed in a successful manner (Brewer, 2015).
Rules and expectations from team members
The rules and expectations from the team have been presented below as follows:
It is required that the team should initiate the project on time such that the completion can
also be ensured on time;
12
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