ITC548 System Analysis and Design Report: New Access Project Analysis

This report presents a system analysis and design for the New Access project, focusing on mental health tracking for youth. It includes an introduction to the project's innovative approach to patient data management, stakeholder analysis categorizing stakeholders into external and internal administrative and operational groups, and a stakeholder map illustrating their relationships. The report details stakeholder interests, with a focus on doctors as the targeted stakeholder group. Questionnaires were developed for doctors to gather feedback on the system's development. Use cases, including login, registration, and payment, are described with actors and descriptions. A fully developed use case for payment after treatment is provided. The report also includes a bibliography of relevant sources.

Running: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of the Student:
Name of the University:
Author Note

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SYSTEM ANALYSIS AND DESIGN
TABLE OF CONTENTS
Introduction......................................................................................................................................2
Stakeholder Analysis.......................................................................................................................2
Stakeholder Map..........................................................................................................................2
Stakeholder Interests....................................................................................................................3
Targeted Stakeholder Group............................................................................................................4
Questionnaires Introduction Statement........................................................................................5
Questionnaire...............................................................................................................................5
Use Case and Description................................................................................................................6
Use Case Actors...........................................................................................................................6
Urse Case Description.................................................................................................................7
Fully developed Use Case Description........................................................................................8
Bibliography....................................................................................................................................9

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SYSTEM ANALYSIS AND DESIGN
Introduction
The New Access system is a project which has been developed with a very high level of
innovation and the system also helps in the tracking the mental health of the youth of the area.
Hence the system would be making use of a database that would provide the doctors and the
hospitals in the system to gain efficient data about the patients prior to their appointment with the
doctors. This database would also be accessible by the patients so that they would be able edit
their data which has been recorded in the database. In addition to this, the system would able to
record the details of the patients who are located at the remote locations. The report consists of
the discussion of the new system that would be developed for the organizations.
The report consists of the stakeholder analysis, the stakeholder map, the stakeholders
interest and use case description and the use case diagram for the description of the analysis of
the system for the organization.
Stakeholder Analysis
The stakeholders are very important part of the system as they would be ones for whom
the system us being designed for. In addition to this, the system requirements can be defined by
the analysis of the stakeholders who would be involved in the system and hence the different
level of stakeholders have been mapped differently in the stakeholder map. The stakeholders can
be categories into four categories namely the external administrative stakeholders who would be
performing the administrative roles and would be of higher authority however they would not be
connected directly to the system and hence the consideration as the external administrative
stakeholder is made. In addition to this, there are stakeholders who are involved directly with the
system but are not able to perform the tasks that of the higher authorities and hence they can be
termed as the Internal operations stakeholders. The External operations stakeholders are the ones
who would not be linked directly with the procedures of the system and neither would they be
involved any of the administrative procedures of the organization. The internal administrative
stakeholders are the ones who would be connected directly with the system and also they would
be able to perform the administrative tasks.
Stakeholder Map
The stakeholders of the system who has been identified are mapped according to their
performance and association with the system and it is described below:

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SYSTEM ANALYSIS AND DESIGN
Figure 1: Stakeholder Map
Source: (created by Author)
Stakeholder Interests
The stakeholder list and the description of the interests of the stakeholders have been
discussed below:
Stakeholder Description
Caseworker The caseworkers are the ones who would be associated with the
patients and the activities such as registration of the patients on the
system and updating the details of the patients on the system.
Patients The patients are thought of as the internal operations stakeholders
of the system as the organization had been considered for them and
the records which are stored in the arrangement and hence the
choice.
Local Government The local government is the one type of stakeholder who would be
benefitted from the deployment of the overall system, as they are
the ones who would be monitoring the system and also they would
try to force the advancement of the people of the people of the area
in the field of medicines and healthcare.
Sponsors Sponsors are the stakeholders who fund the association and are not
External Operations
Stakeholders
Internal Operations
Stakeholders
Internal administrative
Stakeholders
External administrative
Stakeholders
Local
Government,
Medical
Directors,
Sponsors
Board of
Directors,
System
administratives
Medical Board,
Nurses
Doctors,
Teechnical
Staffs, Patients,
Case workers

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SYSTEM ANALYSIS AND DESIGN
related with the utilization of system and thus are the outer
partners.
Board of Directors The board of directors are associated with the direct functioning of
the system and hence they are the internal executive stakeholders.
Medical Board The doctors cannot continue with the system except, they devise a
medical board for assisting them in their work. The direct
association of the medical board makes tem the External
administrative Stakeholders
System administrator System administration organization are the individual(s) that are in
charge of suitable activity of the system and has all control of the
system vested in their grasp which they use on mandates of control
board. Their immediate connection with the system gains them a
situation in internal administrative stakeholders.
Doctors The doctors are one of the most important stakeholders of the
system as all of the task of the system revolves around them and
this makes them the internal operational stakeholders of the system.
Technical Staffs The technical staffs are the ones who would be associated directly
with the system and they would be termed as the internal
operational stakeholders.
Nurses The Nurses are the ones who would be associated directly with the
system and they would be termed as the internal operational
stakeholders.
Medical director The Medical directors are the ones who would not be associated
directly with the system and they would be termed as the external
executive stakeholders.
Targeted Stakeholder Group
The targeted stakeholder group is the doctors.

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SYSTEM ANALYSIS AND DESIGN
Questionnaires Introduction Statement
The doctors are one of the most important stakeholders of the system, as they are the ones
who would be operating the system and would also be performing the tasks on the system. The
questionnaire is developed and directed towards the doctors for the collection of the necessary
feedback about the development of the system. (Missonier & Loufrani-Fedida, 2014).
Questionnaire
The following questionnaire is to be provided to the targeted stakeholders for receiving the
desired feedback for the further improvement of the system:
1. How will you rate the system?
2. Please provide your opinion on patient’s treatment.
3. How would to like to evaluate the current scenario.
4. What is the best aspect of the system?
5. Has the system increased cost of operation?
6. How would rate the economic benefits of the system?
7. How would you like to measure the response of the patients?
8. What are the drawbacks of the system?
9. Please provide some suggestions for the improvement of the system.
10. What additional features are to be added to the system for the benefit of the patients?

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SYSTEM ANALYSIS AND DESIGN
Use Case and Description
Figure 2: Use case of My Health Record
Source: (created by Author)
Use Case Actors
Use case Use Case Actors
Log In Patients
Registration Patients
Validate Sign in System Administrator
Sign In Process System Administrator
Update Health History Patients, Case worker

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SYSTEM ANALYSIS AND DESIGN
Patient Information Patients
Update Medications Patients
Update the hospital information Case worker
Sign in to the system Patients
Update patient information Case worker
Fix Meeting Doctors
Evaluate the situation Doctors
Pay the bills Patient
Offer Medication Doctors
Urse Case Description
Use case Brief Use Case Description
Log In The patient logs in to the system
Registration The patient is registered to the system
Validate Sign in The sign of the patient is validated by the system administrator
Sign In Process The patient details are recorded during the sign in process.
Update Health
History
The health history of the patient is updated.
Patient Information The patient information are entered into the system.
Update Medications The medications to be taken by the patients are updated in the system.
Update the hospital
information
The information about the hospitals are entered into the system.
Sign in to the
system
The patient details are signed into the system.
Update patient
information
The existing information of the patients in the system are updated.
Fix Meeting The appointment of the patient is fixed.
Evaluate the
situation
The patients case is evaluated.
Pay the bills The patients makes the payment.

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SYSTEM ANALYSIS AND DESIGN
Offer Medication Medication is offered to the patient.
Fully developed Use Case Description
Scenario: Pay the bill
Event Trigger: Completion of treatment
Brief Description: Patient gets the treatment and makes the payment
Actors: Nurses, Patient
Related Use case: Offers treatment
Stakeholders: System administrator
Precondition: Fix meeting
Post conditions Exit
Flow of activities: Actor Systems
1. Fix meeting
2. Receives treatment
3. Pays
1. Confirmation
2. System ensures the treatment is
complete.
3. Accepts payment
Exceptions: Treatment incomplete.

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SYSTEM ANALYSIS AND DESIGN
Bibliography
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Cochrane review brings complementary information for healthcare stakeholders: an
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598.
Chang, A. H., Sennett, B. R., Avestruz, A. T., Leeb, S. B., & Kirtley, J. L. (2016). Analysis and
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Power Electronics, 31(2), 1036-1049.
Chitchyan, R., Rashid, A., Sawyer, P., Garcia, A., Alarcon, M. P., Bakker, J., ... & Jackson, A.
(2015). Survey of aspect-oriented analysis and design approaches.
Daniels, A. (2017). Do you know about my health record?. PS Post Script, (Nov 2017), 8.
Dennis, A., Wixom, B. H., & Tegarden, D. (2015). Systems analysis and design: An object-
oriented approach with UML. John wiley & sons.
García-Nieto, A. P., Quintas-Soriano, C., García-Llorente, M., Palomo, I., Montes, C., & Martín-
López, B. (2015). Collaborative mapping of ecosystem services: The role of stakeholders
׳ profiles. Ecosystem Services, 13, 141-152.
McCuen, R. H. (2016). Hydrologic analysis and design (Vol. 3). Prentice Hall.
Montgomery, Douglas C. Design and analysis of experiments. John wiley & sons, 2017.
Trastek, V. F., Hamilton, N. W., & Niles, E. E. (2014, March). Leadership models in health care
—a case for servant leadership. In Mayo Clinic Proceedings (Vol. 89, No. 3, pp. 374-
381). Elsevier.